We needed to upgrade our entire HVAC system due to rising energy costs. We had a furnace on propane…read moreand the cost to use it is almost prohibitive.The hubby is a professional commercial HVAC control's technician and did a lot of research and contacted Harter Electric. They came out for for a quote and check what we needed. When the consult and quote was done, within 2 days we were scheduled and installation began. The crew was professional and quick with the work. Now, we have a system that is so much more comfortable and keeps all rooms at a constant temperature. Five rooms, 5 room systems and 2 outside units with all electrical and ductwork was done in 1 1/2 days. The cool part of the system is it's controlled by remote, and there's one in each room, but if one is lost, they work on the rest, Awesome thing about this system, each room can be set to heat, cool and automatic control. You set the temp you want (all function controlled by remote control) and how powerful you want the fan, you can set it to sweep back and forth etc... One thing I do want to say that I was able to dictate the placement of the unit in our bedroom. Although it may have been easier for the crew to place the unit a wall closer to the outside unit, I requested another wall so I did not have to move family pictures and special things. The owner told me, that I had to live with it, so they would do what I wanted. I'm disabled and having thing's comfortable isn't always easy. The cost of this system is worth every penny. The speed of process from time of initial contact to completion was about a week. Thanks to the crew who came out and made our home more comfortable. We got it just in time for a really cold, snowy and windy storm and all the rooms were so comfy. They are a professional, knowledgeable, and polite crew.

Installation of a 240v PV outlet. The tech arrived early…read moreafter calling to notify me. He was fast and had it wired and new breaker installed in an hour. Cleaned up the area after. Pleasant guy to work with. They charged only 20% of the outrageous quotes!

Hi Tech Heating and Cooling came to the rescue to save the sale of my two adobe homes here in the…read moreAlbuquerque area, as I am moving out of state. Athough the wood-stove and several radiator heaters have been doing a fine job of keeping the adobe homes warm, Buyer lenders require a "permanent heating system." Mario understood the historic value of these two renovated adobe homes and came up with solutions that were least obtrusive, as to placement of power conduit lines, etc. The guys of Hi Tech Heating and Cooling installed a powerful and highly efficient 12,00 BTU LG mini-split unit in each home, plus another wall space heater with a thermostat in one of the bathrooms in the larger adobe. The mini-splits are not a cheap solution, but they are efficient with both heating and cooling. Mario worked with me and my realtor on short notice and a tight schedule, plus made a significant expense more affordable for me. Both Mario and his assistant Martin were professional and pleasant over two very long work days -- despite crappy weather, rain all the first day then cold and wet conditions from significant snow the second day. Yet they worked until and after dark and when the three installations were completed, they also cleaned up after the work at both houses. I highly recommend Mario's Hi Tech Heating and Cooling. They are welcome to use me as a reference too. So refreshing to find a licensed contractor who is so honest, reliable, and DELIVERS the service you need.

If I could leave a 10-STAR review for Mario and D'Angelo, I would! I accidently dropped my wedding…read moreband down a floor vent and they came out late on a Friday, used their camera tool to locate my ring, extracted my ring, and didn't charge us at all for their awesome efforts! If we ever need HVAC service, there is nobody else we will call! They are the only company for us... forever! THEY ARE A-M-A-Z-I-N-G!!!

Highly recommend Kidzz mechanical! My minisplit went off bfore the long weekend..so the whole house…read moredid not have any heat and i only had time to reach out once i got back in town. The staff were really responsive, had great empathy...and we're really courteous. They were quite open to fit me in their schedule and once I mentioned my preferences..they were able to get me in the following morning..even when it's early out! Glad to see a business open to working early! They let me know my scheduled arrival time for the technician would be between 7-9am. At a little after 7, they texted to let me know Cesar their technician was on the way...and very soon after..I got a knock on my door by 7:30! Cesar was very thorough in diagnosing the minisplit problem that I had..and was able to help provide me with some good recommendations on what to do with the minisplits! By 9am, he was done helping me restore heat to my home! Thank you son much much! The interaction was very pleasant from initial inquiry to finish by all the staff! I highly recommend and will use this service again for any future problems with HVAC for sure!

I have used Kidzz for a few years for my swamp cooler. First couple years they were reliable,…read morereasonably priced and professional. Last yeat a couple guys came out and my swamp after that just didnt seem to cool so well. it is less than 5 yrs old. This year their prices had increased at least 50% and the service guy estimated i needed parts and my swamp would cost 491.00 to start. It was hard to believe. My friend recommended a handyman. He bought a 16 dollar part and charged me 50 dollars for the service. It is cooling the best it ever has. KIdzz seems to have "up priced" me 350 dollars. Or their aervice person has some competence issues. Not sure if its because I am a woman living alone Or because people need to cool their homes and will pay a lot. Not sure... Just wanted to provide a small warning to others. Get a second opinion.

I recently had NCB install a new swamp cooler to replace my old unit, and I was very happy with the…read moreexperience. Brandon came out to do the estimate and was always quick to respond to my questions. I obtained five estimates, and NCB's price was by far the most competitive. Once I accepted the quote, the installation was scheduled within just a few days. Brian completed the installation and was professional, courteous, and easy to work with. There were a couple of minor issues after the installation, likely due to a miscommunication, but I contacted Brandon that evening and everything was corrected by the next morning. I really appreciated how quickly and professionally they stood behind their work. Overall, everyone I dealt with at NCB was friendly, responsive, and professional. Based on my experience, I would definitely use NCB again and wouldn't hesitate to recommend them to others.

Super professional, and great communication by the team at NCB Mechanical. I always go to these…read moreguys for switching over from heater to AC or vice versa.

Needed some work done efficiently and some updates. Super polite and quickly addressed issues. They…read morewill do rest of work as soon as I pick fixtures Thank you Cactus Mechanical!

I have used Cactus Mechanical for five years. Dennis helped me with furnace issues, well issues…read moreincluding the installation of a 3100 gallon water storage tank complete with all the plumbing. He also serviced my mini split. Also, when he repairs something it stays fixed. Additionally, when Dennis says he'll be there at a particular time, he shows up. I have nothing but good things to say about Cactus Mechanical and Dennis in particular. Five stars!!!

Willing send a second technician to address the issues that its first technician did not address.read more

DO NOT HIRE THIS UNETHICAL AND CRIMINAL COMPANY In Albuquerque, NM, HVAC companies must obtain…read moreseparate electrical and mechanical permits before starting work, as required by the New Mexico Administrative Code (NMAC) 14.5.2.8 and City of Albuquerque ordinances. Mr. Robert Pallulat of Nespolo Mechanical failed to acquire these work permits as required by National and New Mexico State Laws. These regulations ensure that licensed contractors perform work--such as installing, replacing, or altering furnaces, air conditioners, or ductwork--to meet state and local safety codes. * Permit Requirement: Separate mechanical and electrical permits are required for heating or cooling and electrical wiring, respectively. Nespolo Mechanical failed to acquire either of these permits. * Mandatory Licensing: Only licensed contractors are authorized to pull permits for, install, and obtain inspections for HVAC ductwork and equipment. * Law Source: These requirements are mandated by N.M. Admin. Code § 14.5.2.8 and local Albuquerque building guidelines to ensure safety. Mr. Robert Pallulat of Nespolo Mechanical violated this Administrative Code by failing to pull both electrical and mechanical permits. * We never demanded anything, we asked to speak with Mr. Pallulat due to his journey men refusing to answer our questions and redirecting us to speak with Mr. Robert Pallulat. We called and texted Mr. Pallulat (please refer to evidence folder) and he responded with informing us with the following text: "I am at a training, I will call you back during lunch." We agreed to halt work until we had a chance to speak to Mr. Robert Pallulat, but it was Nespolo Mechanical that decided to stop the work altogether. It turns out that Mr. Robert Pallulat was not in fact at a "training," and he was instead getting extensive dental work done and not able to speak. I have provided Mr. Robert Pallulat's text response that he sent on the late evening of March 12, 2026 explaining that he could not speak due to anesthesia. Before we even heard that much from Mr. Pallulat, however, the Nespolo Mechanical crew member Ricardo Rivas returned hours after the work order had been stopped to ask if he could retrieve "something he forgot" from the back, and he then roughly ripped out the furnace they had begun installing and dragged it through our backyard and out of our property. Nespolo Mechanical has advertised on public television that they are clearing out their warehouses and offering "free furnaces" but the ground truth is exactly the opposite. They have distorted a rebate offered to any HVAC company by the manufacturer into a deceptive fictitiously false advertising campaign. Nespolo Mechanical, specifically Mr. Robert Pallulat, are attempting to distort the chronological sequence of events in order to distract attention away from the fact that they were in violation of the State of New Mexico building safety codes when they bypassed the permit process from the outset: * Process: Contractors must file for permits before starting work, and work must be inspected by a city inspector after completion as required by as required by New Mexico Administrative Code (NMAC) 14.5.2.8 Consequences of Not Pulling Permits Failure to pull permits in Albuquerque can lead to fines, work stoppages, and required removal of equipment to pass inspections. It is the responsibility of the licensed contractor (or homeowner in limited cases) to pull permits before work begins. The Nespolo Mechanical HVAC project was stopped BY Mr. Pallulat of Nespolo Mechanical. They had ordered and brought to our job site a 24-inch coil, and Mr. Pallulat had informed his crew to make room for that 24-inch coil. It was when the workers on site drew our attention to 24-inches being the incorrect size for the furnace they had already begun to install that we began asking questions about what was supposed to be present and only then were subsequen serious concerns raised. Our family - our one year old child - was left without a working furnace in freezing temperatures. Mr. Pallulat told his crew to abandon our work site and clear all equipment and materials, leaving our old but fully functional units out in the yard exposed to the elements, and therefore rendering them unsafe for further use. Mr. Pallulat failed to contact us until the following day via an extremely insulting and flagrantly inflammatory email which we will respond to here in detail, item for item (please see the email and our included responses below). In addition, we have audio and video recordings that clearly document the Nespolo electrical worker describing how he planned to install the electrical lines. The drill holes he left on our wall and the hole he drilled through it illustrate the path of the electrical lines he planned to install before we agreed to halt the project until we had received confirmation and clarification from Mr. Robert Pallulat, when he was supposed to call us back "during lunch"

Michael's came out to start up my air conditioner and close down my heater in the spring, which was…read morefine. I asked for a quote for a small job that I had and showed them the area. Michael assured me that he would be back in touch with a quote for the job. I never heard anything. A few weeks later, I used Yelp to try and get quotes for that same job and he contacted me again via Yelp, not realizing that he had already been to my house, already been asked for a quote, and didn't provide one. So I won't be using them for my little project, unfortunately. Unfortunately, I also will not be using them to start up and shut down my air conditioner again. The service was fine and they did it average job so I was happy with that, but the fact that they didn't give me a quote when I asked for one and then tried to give me a second quote after the fact was irritating and didn't demonstrate good customer service. You will pay a decent and fair price in line with other heating/cooling folks in town for air conditioning start up/shut down and heater start up/shut down. I can recommend them for that service. I cannot recommend them as far as getting a quote for any air-conditioning or heating jobs. I'm not sure what was going on with them, but they didn't give me any confidence that they might actually follow through with the job since I couldn't even get a quote from them. It's been months and I've not been contacted again about the potential job. Maybe give them a shot but don't be surprised if you are disappointed.

I had an HVAC unit installed in September. The unit never function properly and it took them five…read moremonths to do everything correctly. The gas line was improperly installed. The condensation trap was proper improperly installed. There was some kind of oil in the heating element unit in the house smelled like burning oil for an entire month. They never pulled a permit and the unit was never properly inspected after installation still hasn't been and it doesn't really seem like they care if it gets done. Everything took forever to get resolved. I would not recommend this company for any service, especially the HVAC service.