My husband and I have shopped quite a few furniture stores over the years and nobody gives…read moreexcellent customer service like Rumple Furniture does. They are all very friendly, and not just because they want to sell you something. They are genuine people. They encourage you to shop around other stores and see that they are offering very fair prices. They have a great selection. I got a La-Z-Boy recliner from them. After about a month I just wasn't happy with the looseness of the fabric. We went back in and Zack said no problem, without even seeing it. They came to my home, picked it up and had one of their upholsterers fix it free of charge to us. He did an excellent job and it was returned to us quickly. Rumple did not hesitate to make this purchase right, while being friendly about it. You rarely can find customer service like this anymore. They will be my go to furniture store from now on. Thanks Rumple Family, for caring about your customers and your products.

My husband and I were so impressed with the customer service I received from Susanne on our very…read morefirst phone call that we decided to purchase from Rumple even though we were quoted a slightly lower price elsewhere (which she matched). She was very knowledgeable about the product and, in fact, made me aware of a new furniture option (power recline!) that none of the other dealers we had contacted even were aware existed and that we really wanted (we had considered a lower quality set just to get this option.) Susanne was very patient and helpful through the process even though we spent hours pouring over fabrics before making our final selection. We never felt any pressure during the selection or sales process. Delivery was made the day after our custom furniture arrived in their store and set up was professional and courteous. Rumple has a great selection of furniture, truly something for every budget. They offer free delivery within a certain radius of the store. I cannot think of a single negative thing to say about the whole experience.

Scam business. Spent 2k was supposed to get plans for the building but they only sent me generic…read moreplans which the county won't approve . When requesting the actual plans again for the building they asked for another 2k . When I asked for my money back was told it was none refundable and they had no idea were the money went. Don't recommend this you will get scammed.

I contracted Viking to build my garage on a separate lot from my mailing address. When the builder…read more(separate company) from Viking told me I needed the address changed I contacted Viking. They did not hesitate to tell me I was in the wrong because I signed the contract with my mailing address on it. I don't appreciate the level of personal service. Save yourself some aggravation and money and go straight to the builder and installer. Don't use Viking as the middle man. All they do is collect their fee and are done with you.

Super nice folks! They also have some gorgeous notions to make all sorts of beautiful creations…read more I had monogramming/embroidering some oxford dress shirts, & they turned out beautifully! Highly recommend

From the owner: Pisgah Needleworks is a needlepoint-focused creative studio…read moreoffering carefully curated supplies, kits, and expert support for stitchers at every stage. We proudly serve needlepoint artists while also providing resources for quilting, embroidery, cross stitch, Diamond Art, and select fiber arts. Beyond supplies, we specialize in high-quality custom work and personalization. Our services include custom needlepoint finishing, embroidery, apparel printing, baby items, home décor, and branded products for businesses and organizations seeking distinctive, professionally finished pieces. As a family-run business rooted in the Elkin community, we approach every project with precision, care, and respect for craftsmanship. Customers choose Pisgah Needleworks for knowledgeable guidance, personal service, and work that reflects attention to detail rather than mass production. From helping a beginner start needlepoint with confidence to delivering polished custom pieces, we provide the skill and creativity that set our work apart.

I am here to say James is still doing a great job. He inspected our chimney and fireplace and gave…read moreus a straight up assessment of their condition. He called ahead to let us know when he would arrive and gave us an overview of what he would be doing. Very professional and honest. We will use him again.

We had James over to inspect our chimney and insert when we bought our house in Statesville. He…read morecalled before coming as a reminder and was on time. James did a very thorough inspection of the system top to bottom and fully advised us of its condition and although he said that it was ready to go he made some longer term recommendations that we should deal with next year when we get ready for the new cold weather. I feel that James did an excellent job and I will hire him back for future work and advice. Also he came expecting to clean the system and said that it didn't need it so we were happy with only being charged for the inspection which was very honest and reasonable.

I have been seeking service from this company for a few years now and I always had a great…read moreexperience with those who actually come out and do the services. They are respectful and professional. They are very patient as well. However I only gave 3 stars because I have had two incidents where I had to call in and the calltaker or dispatcher is not a Pleasant person to speak with. She continues to cut you off and it's no such thing as the customer is always right. I have a quarterly package with them with free treatment in between if needed. I was last seen 60 days ago. I called for and in between appointment and she was very argumentative about it stating I am do for a treatment at the end of the month. I explained I still want that treatment at the end of the month but would like a treatment in between now and then. She continue to tell me that's not how her system work. She explained if I was saw the last day of feb than since we are in May that's a new charge. I said but it's 65 days not 90. I explained I still want the full treatment in 90 days but wanted a check in sooner. She explained it's an appointment tomorrow but if she send him I will be charged in full. I can tell when I said that 90 days is a quarter she was flustered with the fact that I would not just say okay. Every word after that was her cutting me off in a nice but sarcastic way. Like I said before the actual individual that comes out is super amazing and my rating is not a reflection on their services.

They are prompt courteous and professional. If you have a problem you can call the technician…read moredirectly and he'll be there to resolve your issue with in hours