Disclaimer: I had a very bad experience with this business.. Even dough my radio was stolen there at B&C, time do heal pain. Beside The work performed on the Jeep wasn't bad ( installed ball joints, tires, alignment and brakes)actually did a great job. I really didn't appreciate the fact they try to sell me $7500 axle! When my axle was perfectly fine. I went and got an alignment somewhere else with no issues. Hopefully since this Incident with my vehicle. B&C shop practices being honest, upfront, competent and better business practices with the customers. read more

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Their new building is phenomenal for Sumter. Their staff is chatty and friendly. My biggest issue is that they changed my spark plugs when I'm pretty sure the ones that they had changed a year and a half ago (at their older building) were still perfectly fine. Very suspicious I unnecessarily paid them $370 to do that even though I mentioned I thought I had recently had them changed and he said they would only change them if they hadn't been changed ever (vehicle is a 2012). They told me the spark plugs got fouled up due to the same issue that was causing my RPMs to jump around and fouled up my throttle body; he said that due to the flooding around this area, the water gets mixed in with the fuel we get from the gas stations and messes up our cars. Another issue I had is that ultimately I paid them $441 to recharge my AC twice to find the leak and replace a valve; just feeling like I'm getting ripped off here. Also, every time I brought the vehicle in, it took a week+ to get it back and they did not provide updates when it went past the day they told me it would be ready. I would give them an extra day past what they said, then call for an update and repeated that cycle 3 times with them. Gonna look for a new mechanic shop. read more

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If you are looking for a great independent garage to work on your wheels, look no further. I started using B & C years ago at their old Broad Street location before the pandemic wrecked our economy and lives. They were the best then and if anything, they have just gotten better with time and a new facility. I have recommended them to all my friends and always received positive feedback. Superb mechanical work at good prices plus great customer service. I cannot recommend them more highly. They are the BEST! read more

I love their attention to details. Quick friendly service. Reasonable prices. Their waiting room is the best I've seen in Sumter with a family friendly space and large window view. The facility is definitely state of the art with the latest technology in automotive diagnostics and repair service. They definitely set the new benchmark in Sumter for automotive repair and smartphone updates on service and repair as well as alerts for appointments and reminders. read more

B & C Auto Pros - Peeking on my car. - Tires Near Me - Sumter, South Carolina

WARNING Dishonesty at its finest took my husbands truck to have a lift put on and was told it would take a day or two. Try it took a month! They kept telling my husband one reason after another of why it wasn't done! Like dude if you didn't know what you were doing you should have said that! Fast forward to a month later we receive the truck take it for a service that weekend at Chevy and it needs an alignment! No big deal however we already paid for this service with B&C! Call that Monday and the who answers the phone was beyond rude to me like I'm the one who ripped them off! Someone grab her a snickers because she was not trying to hear anything we had to say. We simply asked for a refund on the alignment which never happened. Months later I never received a response or refund after calling for weeks. Not sure if they treated us bad based on race or what but I have never been robbed with an attitude at the same time! Save your money and time and find someone who will do the services you're charged for and be half way nice! read more

Great job on a lift for my husbands truck. Things didn't work out always but they communicated and did a great job. Their work is some of the best body work we've had done read more

This place made me lose all faith in mechanic. My classic been in and out this shop for 4 month when initially I requested a new engine but was told their was nothing with the one I have. Almost 3k later, now I need a new motor. Well duh I said that on the first visit now I spending more money for a engin that took 7 weeks to come and get put in. I'm over this place...they made me lose my religion. Run from this place like the covid 19 virus read more

Every business has their own slogan or theme however we do not. At B&C Autopros we treat every customer like family. We treat your loved ones as if they were our loved ones. Come see us and you will not be disappointed read more

My fiancé dropped off his Jeep to get some basic work done (tires, alignment, steering,etc). Initially the customer service was great, but that quickly dwindled and went downhill. What should've been a 1-2 day job quickly turned into 2 months. He was constantly promised that his parts were ordered and on the arrival date of the parts there was always some sort of delay or either he was told the wrong parts were ordered. Towards the end of the 2 months I intervened to prevent tension from further escalating between my fiancé and the store manager. We were told the part was going to come in only to find three days later that it was the "wrong part"....not to mention we were also given an elaborate story about how the store manager tried to retrieve the part from the delivery truck and then later told that they were going to Myrtle beach to pick up the part over Thanksgiving weekend. At this point we decided to cut our losses and pick up the vehicle only to find out that his Jeep was broken into and that the $2k radio he just purchased was stolen. None of the glass on his Jeep was busted so this showed that his car was as never locked. Even with all that took place the store manager was going to attempt to charge him for the balance, realizing how much that was going to add insult to injury he did waive the balance (which is why I gave them 2 stars). We also learned from talking to other locals within the area that the subpar customer service is a norm and that they're known for jerking their customers around due to their limited experience. It also appears that they're short staffed and rather than being honest with their customers they continue to take on more work than can handle. BOTTOM LINE: Save your time and money!! read more

Very professional. They installed a 2" leveling kit on my Tacoma, and it didn't take them very long at all. 10/10 would recommend.

So wonderful to work with. I had a leak in my car and the whole team was so helpful to find the issue. The facility is really clean and nice. The staff is very friendly and communicative. There is a great waiting room and they checked in at every step to explain what they wanted to try with the car. I had the problem come back and they got me back in as soon as possible and spent the entire day troubleshooting. I was glad they were so willing to help find the issue. Great pricing and I will definitely be using them for any issues I have in the future! They told me the night before they go through the day and huddle to try troubleshooting the work and I feel like they just have a great system going for them. read more

Best mechanic by far in all of Sumter. I have been here for almost 4 years and EVERY time I have to do work on my vehicle this is the first place I go to. Ron is VERY friendly and super helpful. This company is reliable and works with you all the way. Highly recommend anyone to get their auto work done here read more