The team at Uptown were fantasitc to work with. Keith did a thorough job and pointed out…read moreimprovements that other service providers failed or refrained to call out. I appreciate his honest feedback and how well they service our home.

we had these people out last year and I told them something was wrong with the ac. he said no it's…read moresupposed to throw sparks out sometime. well they installed a furnace and moved the ac condenser and replaced a ac line and guess what still doesn't work. on top of it all they won't answer their phone or call back. they charged us a up charge from our home warranty and the fu**ing unit still don't work I wouldn't recommend them to anyone garbage

Update 6-3-2025. Just hired these folks again to take care…read moreof an urgent and difficult issue. They sent out Kyle and Tyler. These guys are true professionals. Diligent, thoughtful, good communicators (they listen), polite, and very "likeable." Kyle and Tyler worked like surgeons: precise and clean. They also gave good advice. These are the guys you want working in your home! From 2024: Safe Electric & Plumbing is the only firm you should hire. These people are not only diligent experts who are highly responsive, they are also decent and kind people. We had them work in our home several times - and its always the same: Wonderful. They diagnose the problems with the disciplined approach of scientists. They communicate clearly, are polite and extremely pleasant - but most of all, they are the absolute best. If you hire any other company besides Safe Electric & Plumbing, you have made a mistake.

I reached out because our hot water heater was not working after the breaker tripped multiple…read moretimes. The technician arrived, and my husband showed him our laundry room with our water heater and electric panel and explained what was happening and concern about a sizzle sound after the breaker tripped most recently. The technician did not inspect the water heater, only glancing over and saying it "looks new." He went over to the electric panel and began confirming our fears that what my husband described was a safety concern. He went outside for approximately 5 minutes to look at our outside electric box. He suggested we get it fixed because it's not flush against the house but focused on claims that it would be best to replace our electric panel because it is worn out and a fire hazard. He claimed the reason it was a fire hazard was due to breakers that had been replaced. He repeatedly expressed concerns for our safety and continued to look over at the breakers and claimed he could tell they would fail soon. In under 30 minutes he gave my husband an estimate with options for replacing the main panel for approximately $5,000 or approximately $7,000 to replace the entire electrical panel. My husband and I talked and agreed since the technician was so adamant our existing panel was a fire hazard and claimed we are in danger, we agreed to the full panel replacement. I was handed a tablet to complete a financing application. Nothing about the financing was explained and I had no idea if it's a loan or line of credit. I do know I would be paying for 7 years at 13% interest. While I was completing the financing process, the technician was extremely talkative and joked with my husband about sports. He scheduled an appointment for the following week. He again claimed our existing panel was a fire hazard and that he was glad he was going to help keep us safe by replacing it. After he left, I had a bad feeling. He never said anything about the water heater, which was the whole reason for the visit. Combined with the short inspection, never explaining what made him decide the breaker box was dangerous, the high cost estimate, the invoice that doesn't include a breakdown of material vs labor, or any description of the work to be done, and the incessant overly friendly talking. It began to hit me how many hard sell tactics were used during the short visit. I decided to talk to a family member who said I should get a second opinion and that there's no way any of what the technician said was true. He suggested an electrician who came out the next morning. The electrician quickly found the real issue, which was a loose screw! He told us that nothing was wrong with our electrical panel and that he turned his screw driver 5 times before he could hear the hot water heater come back on. He did not charge us for the visit. He also informed us that Safe Electric and Plumbing has a reputation for unnecessary overly expensive work. I called to cancel with Safe and received unclear answers from their both their AI and weekend answering service about the status of the loan through their lender. I was eventually told to call the finance department next week. I also went back and looked more closely at their reviews and was horrified to see how many of both the positive and negative reviews described similar experiences. This includes many of the positive reviews reporting "electric panel replacement or upgrade" after hiring this company for unrelated work and the negative reviews who also experienced hard sell scare tactics. I'm feeling upset and manipulated. We came so close to paying over $7,000 plus 13% interest for 7 years for a loose screw. After several calls, I did at least get confirmation that the loan would not move forward without any work being done. I cannot adequately put into words how sickened I am by the realization that this business we trusted to come into our home engages in tactics to take advantage of unsuspecting customers. Please beware.

I had a very very positive experience with TT Mechanical technician Corey. My praise is both TMM…read moreMechanical and Corey. I have a one year old air conditioner unit (Napoleon 3 ton, 13.4 seer installed around a year ago. One year later (late August, 2026) the air conditioner went out. On the advice of my realtor Jerry Melvin I called TTM... Corey quickly diagnosed the problem. Many of the electrical leads leading to the control box (which has about a total of a dozen wires ) many were in need of replacement. He spent around an hour and rebuilt the entire electrical control box / system. Problem solved. I think some HVAC companies would have pushed to replace the entire HVAC system. Great job.

Highly recommended TMM. They go out of their way to provide knowledgeable and courteous service…read morefor air conditioning and heating needs. Reasonably priced. I have called on their services for years. Wouldn't use anyone else.

My furnace went out and i had to call early. A very professional technician arrived not long after…read moreand had everything working again in no time. I'm shocked at how fast they arrived and how quickly they were able to fix it. I will definitely use this business again!

I called the company yesterday afternoon and they scheduled my service call for the next mornin the…read moretechnician arrived right on time. I explained the noise coming from the furnace. The technician completed his examinatio picked up the part and the repair was completed by 1:30 pm. I highly recommend this company for furnace and ac repair and maintenance. Staff were responsI've, friendly, an professional. The technician explained the problem, noted some potential issue but di not push to make the repairs immediatel.

If you're looking for top-notch masonry work, look no further! This company exceeded all my…read moreexpectations. From the start, their communication was excellent--clear, timely, and professional. They removed my old brick facade, parged, and restored my front porch with a stunning new stone facade that looks absolutely flawless. They even fixed my chimney to ensure it wouldn't leak--a bonus I truly appreciate. What impressed me most was their professionalism and expertise. It's clear they know their craft inside and out. On top of that, the way they treat their employees speaks volumes--it's reflected in the pride and care they bring to their work. The cleanup? Spotless. You wouldn't even know they were there except for the amazing transformation. I can't recommend them highly enough! If you need masonry work done, hire these guys--you won't regret it.

Just want to share that I had Curatola Masonry at my home this morning and they are FANTASTIC!…read more Justin's team came out and addressed my issues and were extremely efficient and HONEST about what was needed. They did the repairs that were needed and didn't try to make my issues out to be a major repair like a a couple of other chimney companies in the Columbus area had done. They are also very reasonably priced and a much greater value than the other popular chimney companies I had worked with previously. If you are having chimney issues, I wholeheartedly endorse Curatola Masonry!

Mike did excellent maintenance on our old HVAC system for many years…read more Now that we're replacing the HVAC with a brand he doesn't sell, we feel it's best to use the company selling us the new unit. Mike was nice enough to spend time advising us about how to buy the best system and the kinds of experience and certification to look for in an installer. We appreciate all the good work he has done on our HVAC over the years. It has been a pleasure having him in our home and working with Terri on the phone.

Assurance Air is the only residential home heating & cooling I will call and I have tried many…read moreincluding all the name brands. I found Assurance Air because they were an Accredited Business with the BBB (Better Business Bureau of Central Ohio) and I am so glad I called them! Mike McGlothlin and his wife Terrie run this small family business and they provide great prices and great customer service! Mike really does "maintain" your units and explains exactly what he is doing and why. He does not have his hand on the door knob so he can get to the next call. He keeps his scheduled time and gives your and your equipment his undivided attention. He provides excellent service and pricing too - he will even attempt to locate refurbished parts, at your request, in order to help you save on costs.

Andrew arrived to repair my ice maker on time and looked professional. After looking over the…read moreissue, he gave me a couple different ways I could go about the repair. He informed me that there was a class action lawsuit regarding my particular model and was very knowledgeable. I then gave him my decision on what I wanted replaced. He immediately went out and got the parts and returned promptly to do the repair. I typically don't like small talk with people doing work in my house. It's just seems awkward. But not with Andrew. We discussed everything from different appliances to solving World Peace. lol He was a pleasure to have in my home. The job was done and was on his way! I now have ice again! Hooray! And I saved almost $100 from what I had been quoted by his competitors. The only thing I was unhappy with was scheduling. It took longer than I expected to receive a callback from the secretary. And when I missed her call and tried to call back (twice) , no one would answer. But don't let that discourage you. The actual technicians seem to be top notch! I'll definitely use them again.

Quick, flexible, and fair prices. Their first priority was to actually repair, most companies I…read moreassume are just trying to sell new appliances but not Shamrock. They fixed 3 appliances in one day and were honest about repair vs replace options and quoted me accurately. My appliances work great and they were very responsive to all forms of communication. Great job Shamrock!

PROS: I had a tech come out to check a non-emergency…read moreproblem. He was on time and courteous, wearing bootees, etc. I received a call before he came as well. He said I needed a part replaced and it would take an hour, but it will probably be expensive and that they would send a quote. CONS: Quote came in at a thousand bucks. Wow. I looked up the part which was around $180, meaning they were charging $800 an hour. I looked on the manufacturer's web site and saw the instruction video on replacing the part and it was an unbelievably easy install. Three stars for their cordiality and quick response.

Had to replace A/C and furnace months after having to replace hot water heater. All while going…read morethru a messy divorce and in the middle of financial chaos. The staff is phenomenal and trustworthy. They actually helped me find the least expensive equipment. They even discounted the bill. The owner runs the business from a refreshingly positive Christian customer based philosophy. The employees are trustworthy-they don't pad the bill or charge for unneeded items. I would never go anywhere else.