Very good service. Went above and beyond to resolve the issues. Recommend service at reasonable…read morecost.

I had an Emergency with my Insinkerator at 4am Friday morning, I phoned Al's Plumbing I was…read moresurprised my phone call was answered! Mr. Al took my info with assurance, my issue would be taken care of rendered same day. Mr. Noah was my Tech whom I was very satisfied with knowledge of the situation got straight to work! Very thorough job, completed in good timing and cleaned the area thoroughly. Very highly recommend this company and huge Thank you Mr. Al for keeping his word. Most of all the price was spot on very fair!! They don't make them like this anymore!!! THANK YOU!!!

Scott reached out to me to make this right after the missed appointment. We spoke and they had my…read morephone number wrong in their database which is why I never received a call. We updated this number and they sent out a plumber on a Sunday (sorry to the tech who had to come out, but we very much appreciated it) to remedy the issue. We appreciate the prompt fix very much.

Rude and arrogant plumber boss , called me a dick for not wanting to provide my cell phone number ,…read morebecause I only provided my landline number. The job was completed on time.

David the technician was prompt very pleasant Had the new hit water heater in in no time! Very neat…read moreand tidy would definitely call David Gray again

I contacted David Gray Electrical, Plumbing, Heating & Air through Yelp to obtain a quote for…read moreinstalling a water treatment system. First, I want to recognize Matt, the technician who came to my home. He was very knowledgeable, professional, and courteous throughout the visit. He took the time to answer my questions and shared valuable information about water treatment systems and installation considerations. He also mentioned that when these units are shipped and transported on their sides, it can sometimes create issues depending on the equipment and how long it remained in that position. I appreciated his expertise and his willingness to educate me on the project. My concern is not with Matt, but with the company's communication regarding fees. During my Yelp communications, I was advised that this would be a free estimate. Based on that representation, I scheduled the appointment. Matt reviewed the project and provided a quote of approximately $2,700. After obtaining several other quotes in the $400 to $550 range, I decided to move forward with another installer. Only after I informed Matt that I would not be proceeding with David Gray was I advised of a $49 service charge. At no point during the Yelp conversation, scheduling process, or prior to the appointment was I informed that there would be a charge associated with the estimate. Had I known about this fee in advance, I would not have scheduled the appointment. What made the situation more frustrating was that after declining the work, I received an invoice via email for the $49 charge, despite my understanding, based on the Yelp messages, that the estimate was free. This came as a complete surprise, as no fee had been disclosed or discussed beforehand. I believe companies should be transparent about any service-call, trip, diagnostic, or estimate fees before scheduling appointments so customers can make informed decisions. Again, Matt was excellent and represented the company professionally. My review reflects concerns with the company's communication and billing practices, not the quality of service provided by the technician. I would encourage future customers to confirm in writing whether any charges apply to estimates or site visits before scheduling an appointment.

Technician was wanting to help and they're not overpriced. I would recommend them again.read more

Extreme price gouging!!!! During a hard freeze this past winter my pipes froze and burst. My…read morerelative recommended this company so I called for assistance. They came the next day and repaired the damaged pipes and replaced two sub meters. The plumber they sent had never seen sub meters. He said I'd need to call JEA about them. I explained that they were mine and that I'd had them installed years prior. He had no clue where to get them. He went back to his truck after looking over the situation and I came back inside and called a plumbing supply company five minutes from my home that stated they carried them. I went out to his truck and told him where he could get the sub meters and he was sitting there clipping his nails! After a while he left and got the necessary supplies for the job and came back and made the necessary repairs. According the the owner of the company the sub meters cost $237.00 each totaling $474.00 there was four feet of PVC pipe replaced and the charge for the repair was $2,186.91. The repair took a total of three house counting the time the repair person sat in my driveway clipping his nails and doing whatever else he was doing but surely was not working on my repair. He didn't even wrap the piped with insulation after he replaced the broken pipes and meters. He told me I'd need to do that! Their hourly fee for this job works out to approximately $550.00 per hour! In my opinion that's price gouging. I spoke with Spencer, the owner of the company who told me they don't work "buy the hour" they price by the job and reminded me of overhead costs etc. He said he'd look over the paperwork for the job and see what he could do. After numerous attempts to contact him he finally offered me a $200.00 refund and said he'd mail it to me. After countless attempts to get the refund I finally drove to their "office" and in person I requested they write me a check. I waited about twenty minutes and got the $200.00 refund. I will NEVER call this company again!

Had service call for leaky faucet and received great service, above and beyond. Highly…read morerecommended.A+++........(contrary to profile reviewer is in Jax Fl NOT San Fran!)

Mike came out to check my water heater. It had been acting up for a while so I wanted to check it…read moreout before it randomly failed. Turns out my water heater was 12 years old (I had just purchased my house). He recommended I replace it, but was never pushy. He gave me different brand options based on my financial situation. He also repaired my toilet that wasn't properly bolted to the floor. It turned out to be a more extensive repair than I had previously thought. He took his time, explained what he was doing and why he needed to do it. He was on time, kind, respectful, extremely knowledgeable, and very thorough. I was pleasantly surprised with the cost (plumbers can be expensive!) but I felt the service and time he spend was fairly priced! I will only be using Water Heaters and More from now on!

Brian was very knowledgeable and personable. He went over and above in what we needed done. Since…read morewe were just moving in he also did a whole house inspection and found some things that needed attention before they because major issues. I really appreciated his willingness to do that and make corrective suggestions. He told my son how to do them himself if he wished to. As some one who has had many rentals and done full house rehabs, I've worked with many plumbers. Brian is top notch and someone I feel I can trust, both in the quality of work and advice. He is also very reasonably priced. I was bracing myself for the bill but was very pleasantly surprised.

Had a back up on a Saturday and called Brian. He was out within an hour and advised us our best…read moreoptions. Very professional and courteous guy. We agreed on a fix and he was able to get us taken care of even out in the rain. Highly recommend and will be using him again for any of our plumbing needs! Thanks!

We have been calling roto rooter for years and they have done a good job for fare prices, until…read morethis last time! I will take some of the blame for not getting a quote up front but charging $500 for clearing a bathroom sink clog was extreme! I have since switched companies and am as satisfied with the service and find the pricing much better! Will NEVER recommend Roto Rooter to a friend or enemy!

Beware of this company. I called them to fix a blocked toilet and was told the total charge would…read morebe $500. They also promised to provide a detailed report with photographs. After spending only about 30 minutes on the job, I later discovered that they had charged me $750 instead. I called several times requesting the promised report and photos, but never received a response. Very disappointing experience. I would not recommend hiring this company.

Contacted this company as they had very high ratings and had been in business for a long time…read more They also advertised they went all over the area including my area. Left voice mail and did not get a call back. Called a little later and got someone obviously on mobile. Briefly described problem and was asked what area I was in and when advised they told I could get someone closer. I mentioned I called due to reviews etc. and he then asked me for more detail. Afterward he advised what he thought it could be and said he would call me back later that day. that was 5 days ago. After researching it appears the owners that had all the good reviews and had been in business so long had sold out so that probably explains the lack of service or desire to work.

Just got thru Hurricane earlier this week and last night woke up to hear water spraying all over my…read morebathroom from a blown out supply line. Ugh! I found these guys on Yelp and they are the best! I'm so lucky I called them. They came out so quickly, fixed my leak so fast and gave me an amazingly good price. The workers were so nice and worked super fast and left my place clean when they were done. I will definitely call them for any work in the future. I highly recommend them.