I was sold a damaged transmission, which caused my vehicle to be down for weeks. Because of their…read moremistake, I had to pay labor twice, and it took over a month to finally receive a working replacement. Communication was extremely poor. I had to call every single day just to get updates or any help. This was costly, stressful, and completely avoidable. I would not recommend this company.

After spending nearly 400$ on a door with a mirror ! you'd think they'd have the decency to keep…read moreyour purchased item out of the rain and not left in a puddle on the ground where the electronics could be compromised. Purchasing was fine tho got to see the part and ensure that it was what I wanted.

I've been shopping here for nearly 15 years. Good, knowledgeable folks, fair prices, and if they…read moredon't have it in stock about 95% of the time they can have it the next day. It's also nice that they have Amsoil on the shelf. I highly recommend Yelm Napa.

Came in to buy some mirrors for the jeep...had em in stock as no one else did in town. They were…read moreperdy busy but the staff was super friendly and greeted us. We were helped within 5mins. Will definitely go back when needed.

Windshield wipers were completely gone. I drive an old…read moreFreightliner with pin style connections. I had no idea how these things went on. Amanda rung me up/ did several exchanges to find the right ones and called on the help of Tom, a retired trucker who knew exactly what to do. He kept at it until my windshield wipers were correctly installed. Staff was very friendly and helpful. I strongly recommend getting your auto parts needs handled here.

The online inventory you "purchase" is non-existent = product not in stock when you go to pick up…read more The manager of the Yelm Store talks to his employees and customers like they are stupid, very sad to watch and hear. Doesn't apologize for the lack of inventory, and then OVERCHARGES for a purchase online that wasn't fulfilled. To top it all off, no one at Customer Service responds to your email to rectify the overcharges.

Expert knowledge saved me time and money. He turned what I thought was a complicated and costly fix…read more- into a 15 minutes in and out experience. Awesome.

I just want to say this guy is amazing! I never knew he existed. I broke a brake line today and…read morecould not find one anywhere without having to order it and it take a week to get here. Napa in Yelm told me to see this guy in Rainier. He can make anything from brake lines, hydraulic lines, high pressure washer hoses, kitchen sink hoses you name it. If It has to do with a line or hose or hydraulics this guy can do it. He did it in less than 10 min while I waited. So after putting in the line I broke another and noticed a bunch of lines that were bad. I took them all out and tomorrow I'll go down there and have him remake the entire brake line system for the truck. I highly recommend him. *** edit*** so I went back and had him make me the rest of the lines that I needed. THAT HOSE GUY Hooked me up for sure! He repaired my long line running from the front of the truck to the back of the truck and blindly made me the two lines that come off off the rubber hose to go to each wheel cylinder. Everything fit right. Everything worked great. No leaks! No issues! Amazing amazing amazing and to boot he messaged me today and asked me how everything went and if it all fit right. What kind of business will actually message your customer and ask them if everything worked out. I give this guy a thousand percent on a review.

Jack came to my rescue with the friendly attitude I've come to know at this AutoZone! I left my…read morelights on and he walked me 2 parking lots over to get me taken care of. Thank you SO much!

Customer service is amazing at this store. I know little about my car but when it didn't start one…read moremorning Jack answered the phone at this store and helped me determine what I needed. He was great! Thank you!!

I'm never going back to this store, this was the third time I've been turned away. I moved from the…read morewest side of town two years ago, always used the Napa store by the college in Tumwater, always happy there. Long story short I've got a older motorhome so its hard to match parts. So this morning I'm looking for a heater control motor? Stopped in at Autoplus, turned away, no way to match it up. Not at Napa, they don't mind bringing out several parts to make sure it's the right one. Autoplus would not be my choice unless you can tell them exactly what you need. They are way to LAZY to really help you when you really need it. To bad you can't post with no stars. Terry

This is definetly the beat parts store in town. Not only do they have the biggest selection, but…read moretheir service is head and shoulders above the competition. The staff is always very friendly and helpful...I just wish they were open later than 6 pm.

Came in for an oil change with my 1500 Lifted Dodge Ram. Service was quick and easy. No…read moreappointments and no waiting time, when you come in before noon.

Took my car in a week ago for an oil change and my car has a skid plate. Driving to work this…read moremorning and it has almost fallen all the way off. They did not properly tighten the bolts when putting it back on so now I have to get this fixed. Makes me question where else they cut corners and rush their work. Would never recommend this auto center or go back. Very disappointed as I've always had good service from other Walmart Auto Centers.

Went in to find maybe a fan, or something to cool my house, I also needed some new wrenches, but…read moreinstead of finding what I needed when I oppened the door I found old rude men. Evidentally, "this isn't a shop for girls" as I was quickly informed the moment I walked in. I looked over at the aging prune and sternly informed him that I was not a girl, I was a woman and he tried to stop me so I said "have a nice day" and left. I wish I could tell you if they had a good selection or not but I will never go back. As I was climbing into my car the old man walked out of the store and asked me if I was having a bad as to apologize. Wow.... guess screw drivers aren't the only tools you can find in this place.

I called all over town looking for a steering wheel puller for my '95 Jeep Wrangler. Tools West had…read moreit, and their customer service was fantastic. There's a LOT of tools packed into that tiny store... don't let the exterior fool you!

My experience at 507 Motorsports was great. Robert was awesome and the other guys working there…read moreseem to be good people. I bought a Mazda CX5 and even though I know a bit about cars I decided to get a pre purchase inspection at a local shop to make sure everything on the car was working. It wasn't cheap ($237) but it was worth it considering the investment I was about to make. When I brought this up to Robert, he even offered to take it to the shop and pick it up. Some of the negative comments here are just crazy in my opinion. First off, people need to understand that when you buy a used vehicle anything can happen. Even new cars have problems. Second, if you want peace of mind, take it to a professional so they can check the car before purchasing it since it is your right. Third, all used car lots have a "sold as is" policy. If you want to play it safe, do your homework and research the make, year and model to make sure that particular generation wasn't bad. I personally did a week of research and then decided to get take a look. I couldn't be more happy about how everything played out. Hopefully I'll be back next time I need another vehicle. Good job guys!

I bought two cars in the last 4 four years. Chevy Aveo, manual, 2009 and VW Tiguan, automatic,…read more2013. Each was under 100k. The Tiquan was more recent but have not had major problems with either car. Do your homework, ask for the CarFax or look it up yourself. Do the pre-purchase inspection. Each purchase I saved over a $1000 on the out the door price so I keep that in reserve for repairs. I worked with Tyler both times. Good guy. I will write again if the Tiguan has issues. There is a small oil leak probably a gasket.