They were nice and helpful and they are car guys plus they will answer all questions forread more

Stopped here a couple of days ago because my check engine light came on as I was leaving work and…read moreDavid helped me out. He ran diagnostics, figured out the code was for my coolant/thermostat, filled my coolant for me, and printed a quote for the part I might need if that didn't fix the problem. Luckily, I drove home without any issues and the check engine light has since disappeared. Very grateful for David's excellent customer service, he was super friendly and helpful.

Joe did great work. Fast and extremely easy to deal with. Fair price. He was very busy, but very…read morequick.

I had a small dent in one of my doors that needed to be removed. I got quoted a fair price, and was…read moresuper happy with the quality of their work!! I'd recommend to anyone looking to get work done on their vehicle and I will definitely be going back!

I had a frustrating experience with Ernie's RV & Trailer Repair…read more I brought in my Class C RV because I wanted a proper inspection, specifically to have the brake pads checked. Another shop had already told me they couldn't lift the RV, which is exactly why I sought out a place that could handle a full inspection. When I scheduled the appointment, I clearly explained this situation and my expectations. The day after I dropped off the rig, I received a call saying the RV was ready and that nothing was wrong. I was charged about $280. When I arrived to pick it up, I asked for an inspection report or details on what was checked, and it became clear there was confusion. After asking directly what work had been done, I was told they had only performed an oil change. This was extremely frustrating because that was not what I brought the RV in for. I had been very clear that I needed a full inspection due to the previous shop not being able to lift it. They did offer for me to bring the RV back at another time, but when I asked about the cost for the inspection, I was quoted over $450 on top of the $280 I had already paid. This pricing was never discussed when I scheduled the appointment. Overall, my concerns are: -Lack of communication about pricing upfront. They need more transparency on their pricing and other reviews suggest the same -Not paying proper attention to the customer's request -Failing to perform the service that was requested There was no effort to offer a discount or solution to make up for the inconvenience. I wanted to give them a chance despite some pricing concerns posted on prior Yelp reviews, but unfortunately, my experience confirmed those issues. To be fair, the staff were friendly and professional. They are nice folks but, they need to work on some issues. In the future, I will be driving a few extra miles to get better and more competitive service.

I asked Ernie's to repack my RV trailer bearings, check the trailer brakes, and adjust the drop on…read moremy drop hitch. They said bring it in. Only after I brought my trailer in, they said it would be $861. Way more than I expected for about 2.5 hours of labor and $120 in parts but I had already towed my trailer there so I said ok. They said the trailer brake is fine but they did not measure and would not tell me how much brake I had left. The trailer hitch adjustment cost $159 just to loosen and tighten two bolts with an impact wrench while the hitch was still attached to my vehicle. I watched and they never once used a torque wrench or a vice. My chassis was the vice. Uhaul or any shade tree mechanic would have done better service for a fraction of the cost. They quoted me $7700 to fix the caulk and trim. Hard pass after seeing their quality of work and what they charge for basic services.

Just had my VW Golf serviced here. All I can say is -- wow!!…read moreThey have really upped their game since the last time I was there. Adam was super helpful and professional and made sure I was satisfied with the work.

Alan Z, sales manager reaches out and makes my daughter an unsolicited offer for her car, which he…read morepursues again a week later. As we're 50 miles from their shop, we send the serial number and ask him to check CarFax and validate his offer, which he does. We could not have been more explicit or thorough. We got there at opening at 10am as he requested. He was late and told us he has 4 things going on, and we'll need to wait. 45 minutes later he tells us his "assistant" misinterpreted the mileage and they couldn't pay us anything close to what he offered. The mileage was clearly stated in the ad, and the CarFax shows the same detail. If you know anything about the car business, this is standard unethical, sleazy business practice that is very intentional. It's bait and switch to take advantage of people. He didn't apologize, and he didn't try to make it right. In fact, he acted like he was the customer. Collectively, we spent 8 hours and 180 miles on this waste of time. If this is what the Harnish family business is all about, then there's some serious issues starting at the top. On principle alone, I would not do business with these folks.

"I rarely hand out five-star reviews--in fact, I've only done it once before Trailer Boss stepped…read moreup. Maxx-D trailers, and especially John, went above and beyond to do the absolute right thing. We ran into a major issue with our trailer, and John took the time to really listen, understand the problem, and fix it properly. Before we knew it, they replaced it with a brand-new trailer--no extra cost, no added headaches. We're back on the road, slinging iron, and slaying dragons! If you're looking for honest service, top-notch trailers (especially MAXX-D), and a team that actually cares about getting you sorted, Trailer Boss in Olympia is the place. Highly recommend--five stars all the way!"

John at the Olympia Trailer Boss was fantastic to work with. Lots of trailers on site to look at on…read moresite and staff was very knowledgable and easy to work with. We came all the way from Sequim to buy our Maxx D dump trailer, we looked all over in two states and Trailer Boss had the best prices and selection.

I did a ton for research before visiting Olympic Trailer & Truck and narrowed my choices to a Lamar…read more5x10 mini-dump. Gary happily showed me the actual trailer, answered a few questions I had then we went back inside to complete the sale. The Title and registration process was made quick and easy by a very competent and pleasant woman but I unfortunately didn't catch her name. I arranged to pick up my new trailer the next day and when I arrived I decided to add a spare tire plus I needed to upgrade my towing equipment to exceed the trailer's 10K rating. They had everything in stock and when they brought my trailer to the front of the lot a few minutes later, they'd already mounted the spare tire. Two very efficient young guys prepped the trailer by torquing all the wheel lug nuts, attaching the trailer including the ball and coupler, safety chains, and breakaway switch to my truck, then testing the trailer lighting. No lights. Unfazed, they retrieved a testing kit from the shop and began troubleshooting and quickly determined the problem was in my truck's electrical system. We checked the basics, switches, connections and fuses - still no joy. Then Kyle came out to assist. Of course it was raining and the parking lot was wet and muddy but that didn't stop Kyle from digging deeper by laying under my truck to check 7 pin socket wiring. Kyle quickly determined that my truck's socket was the issue and, like a true professional, he quickly removed mine and replace it with a new one, with no hesitation or drama. This might seem routine to many but I've spent a great deal of time working in the trades and young men like Kyle are an unbelievably rare commodity. While everyone at Olympic Trailer & Truck was great, Kyle was responsible for completing my transaction with absolute satisfaction.

Just bought a inclosed cargo trailer these guys are great to work with. They are very helpful and…read moreprices are good.