Raj was awesome! And Sam the sales man made it feel like a normal conversation! Enjoyed my…read moreexperience, I will be a returning customer.

By far the best group of salesmen i've ever seen! Just bought a BMW from here and let me tell you…read more. Angelo went above and beyond to get the deal done! From the initial viewing of the car up until driving it home, he was with us the entire process. The car was BEAUTIFUL! You can tell these guys actually care about their customers' happiness and not just making a sale. I couldn't thank these guys enough for their professionalism and just the overall experience. I will definitely be back in the future and would recommend Platinum Motors to anyone and everyone!

While this may occur at other dealerships, the loading of add ons and damage to bumper to mount…read moredealer advertising seems unnecessary and inconsiderate when spending over $40K for a new Odyssey! Buyers should be consulted (and informed) about these "shady" practices! Last time using their dealership! Besides, no apology when these issues were mentioned!

I began searching online for a used car and was contacted by many dealerships. One of the first to…read morereach out was Liz from Honda of Toms River. Her friendly tone and willingness to listen made me feel at ease. Over the course of a few phone calls and texts, I explained exactly what I needed, including the type of car, my payment limit, and that I was looking to work with someone I could trust. Based on our communication, I believed Liz would be the person I would be meeting with in person. When I arrived for my appointment, I told the front desk I was there to meet Liz. I then overheard the receptionist ask, "Who's next on rotation?", an immediate red flag. A salesperson named Emily soon came to greet me. I explained that I had been dealing directly with Liz, and only then did I learn that Liz works in Internet sales and would not be assisting me personally. This was never disclosed to me at any point, despite multiple conversations beforehand. When I asked to speak with Liz and described my disappointment, she became defensive instead of taking responsibility. Her justification was that I "never asked her what her title was." To me, withholding that information after days of communication was misleading and unprofessional. Trust is a key part of any large purchase, and once it's broken, it's hard to restore. While I did receive follow-up calls and messages from management, Liz and Emily afterward, the integrity of that first interaction could not be repaired. I chose not to continue working with Honda of Toms River because transparency and accountability are non-negotiable qualities in customer service. I hope management ensures that future customers are given clear, honest communication from the start. Stephanie L. Toms River

Absolutely Incredible experience They went above and…read morebeyond service The GSM Halim Assal called me within min after my inquiry on a lease, when he called me he explained the entire process ahead of time before me coming in so i knew what to expect when i came in. he arranged Matt Trancone to go over the entire vehicle, Matt went above and beyond because when we returned from the test drive he had me pull into the service drive and explained to me where to go so when i come in for servicing, matt introduced me to every person and explained there role at the dealership so when i come in for service they know exactly who i am. When it came to number Matt went over and explained all the numbers. What was MORE shocking was i didnt even ask for a discount and they gave me a incredible discount normally when you go to a dealership they basically say this is the number! NOT here they welcomed me with open arms gave me a better deal then i ever expected. everything went so smooth No wonder why there dealer WAS PACKED they were giving out free GRILLS to people for the holiday i never seen anything like it in my life. everything went so smooth and i already knew what i was expecting while it was packed because they told me ahead of time but even when i was waiting they gave me food, condiments, and prizes. i could not believe as i was looking around i saw customers happy laughing, experiencing the same experience i was receiving. They really know what they are doing at this dealership. when i got home i received a phone call from Martin Damato and halim asking if there was anything else they could do and EXPLAINED that when my PLATES are ready they will lhave them overnight ed to me. thank you pine belt nissan for making this process as easy as possible it well worth the wait and thank you again. as we all know buying a car is a difficult process but this dealer understands it and they really do make you feel part of the family!

Went in here to test drive the new Nissan Altima, and it was such a great drive. The sales rep was…read moreso patient and explained to me all the features that the car had.

Ryan Johnson at Hyundai was an absolute pleasure to work with. I first came in just to look and get…read morea feel for my options, then came back the next day to compare rates and prices. Ryan was patient, knowledgeable, and never pushy--he took the time to answer all my questions and explain everything clearly. Although it took a long time and some back and fourth, I ended up walking out with a new car.It was completely worth it because I felt confident and taken care of throughout the entire process. I also want to give a big shoutout to Sal, who was super helpful with all the paperwork and made that part of the experience easy and stress-free. Overall, it was a great car-buying experience!

Purchasing a new auto should be a joyful, pleasurable experience. Mine with this dealership was…read morenothing near that. Bait and switch tactics were used. Looking for a Santa Fe Hybrid limited and quickly was led to the Calligraphy model. I was given a trade-in price from them on line only to find it reduced by over 2 grand on the final paper work. The straw that broke the camel's back was the refusal to cover 5 years of comp oil changes. The other 2 dealers I checked continue to offer these. I felt high pressure and think the dealership did nothing to help make me a customer. Happily I found the best deal, with no deviations, from a Hyundai competitor nearby. Totally disillusioned and disappointed by this dealership

Clinton was very helpful and was able to close deal on SUV that met our payment requirements…read more This is eighth vehicle we have purchased from them over 15 years.

Both my family and I have bought cars from Auto Lenders in Toms River with good experiences. My…read morepurchase was a Camry in 2023. Last week I brought the car to the service department in Toms River for an oil change. When the job was done, Greg, the service writer, told me that my alternator is going to fail. I said how do you know? He said we can tell when we scan the battery that the alternator is going bad. I said really? So I asked, "What does a new alternator cost?" He says $870.00. I said I can't do that right now. So he says, "Well, don't drive far, it can stop working at any time. Watch your lights, they'll stop working".I drive to Stamford once a month, so I was concerned. When I got home, I checked the paperwork and realized that there was no diagnostic run on my car to prove his claim. Also, on my way home i noticed that my blind side lights or rear backup alert did not work. They were working when I drove there... My BIL is a Certified Toyota mechanic, so I called him. He took my car to the dealership and checked it out. THERE IS NOTHING WRONG WITH MY ALTERNATOR!!! The button for the alerts had been turned off. I had a good experience buying my car and just continued to use their auto shop. Unfortunately, because of Greg, they just lost a customer. Did he see a woman come in for an oil change and figure he could make an easy commission by lying to me? My gut told me something was off when he was speaking to me, and I was right. Don't use their auto shop. They will rip you off! UPDATE. I have been contacted by corporate regarding my review. They said that they are upset that this happened and are very sorry. They say that the service writer has been talked to about this. In the past, I have had good experiences in the auto shop with service writers Chris and Maria. I have been assured that this won't happen again. I was instructed to contact the service manager next time I bring my car in... Thank you for reaching out.

Service department, it took two hours to get a simple oil change…read more Of course they tell you more issues with the vehicle, and don't even think about utilizing their shuttle service. The service person couldn't even locate them. This place is a joke. Unless you bought a car here and they promised you free oil change go elsewhere.

We wanted to say Thank You to Brian, Mike, and Jerry for the excellent service we received when…read morepurchasing our new vehicle! It was a car buying experience we've never had before! We will definitely be recommending this dealership to our family and friends!!

I have been using their service department, and I must say, every time I have visited, they have…read moredone an excellent job. I plan to be a new car customer at Celebrity in 2026.

I bought my Ford at Down's Ford in 2019 and have taken my car back to them for regular maintenance,…read moreproblems and weird noises; I never once had an issue. Upon a recent trip to the dealership I became aware that the dealership changed hands and is now Celebrity Ford, new ownership. I needed new brakes and the service/service team were all fine. However, Celebrity Ford is now charging it's customers a 3% fee to use their credit card. Upon further inspection, I was charged $20.00 for "CUSTOMER PAY SHOP CHARGE FOR REPAIR ORDER" What the hell is that? As if the 3% egregious extortion fee just to use your credit card isn't enough, I have to pay an extra $20.00 for what? People - Stop paying and patroning businesses that are charging YOU to use your credit card. IT IS THE COST OF DOING BUSINESS. PERIOD. The convenience of credit is the responsibility of the business owner, NOT YOU! It's unconscionable and immoral. Like we are not paying enough. Auto repairs NEVER come at a good time and the repairs could cost thousands of dollars, of course the majority of people are going to need their credit card to get their car fixed to take the kids to school and go to work; how dare you? If credit card companies are charging too much, go after them - NOT US. GOOD JOB TWISTING THE KNIFE ON YOUR CUSTOMERS. Sincerely, former customer of Celebrity Ford.

They are decent people for helping me with something I needed. I appreciate they did since I know…read morethey didn't have to

This has to be the worst experience buying anything I've ever had. not only did every light come on…read moremy dash, the car I bought leaks coolant, has bad spark plugs, air filter, you name it, it's bad on it, fuses popping left and right I keep a box in my purse. The windows , fuel Gage , gas cap, I can go on and on. Its been more than a month and I haven't received a title which makes me now believe there isn't even one and NO PLATES. THEY SAID THEYD TAKE CARE OF IT AND I AM NOW THE OWNER OF AN ILLEGAL VEHICLE. consumer affairs and my lawyer can deal with them. When questioned about these matters the scum of earth guy just hangs up on you. Dont waste your money dealing with the m, you'll find yourself in some type of trouble.