Raj was awesome! And Sam the sales man made it feel like a normal conversation! Enjoyed my…read moreexperience, I will be a returning customer.

By far the best group of salesmen i've ever seen! Just bought a BMW from here and let me tell you…read more. Angelo went above and beyond to get the deal done! From the initial viewing of the car up until driving it home, he was with us the entire process. The car was BEAUTIFUL! You can tell these guys actually care about their customers' happiness and not just making a sale. I couldn't thank these guys enough for their professionalism and just the overall experience. I will definitely be back in the future and would recommend Platinum Motors to anyone and everyone!

While this may occur at other dealerships, the loading of add ons and damage to bumper to mount…read moredealer advertising seems unnecessary and inconsiderate when spending over $40K for a new Odyssey! Buyers should be consulted (and informed) about these "shady" practices! Last time using their dealership! Besides, no apology when these issues were mentioned!

I began searching online for a used car and was contacted by many dealerships. One of the first to…read morereach out was Liz from Honda of Toms River. Her friendly tone and willingness to listen made me feel at ease. Over the course of a few phone calls and texts, I explained exactly what I needed, including the type of car, my payment limit, and that I was looking to work with someone I could trust. Based on our communication, I believed Liz would be the person I would be meeting with in person. When I arrived for my appointment, I told the front desk I was there to meet Liz. I then overheard the receptionist ask, "Who's next on rotation?", an immediate red flag. A salesperson named Emily soon came to greet me. I explained that I had been dealing directly with Liz, and only then did I learn that Liz works in Internet sales and would not be assisting me personally. This was never disclosed to me at any point, despite multiple conversations beforehand. When I asked to speak with Liz and described my disappointment, she became defensive instead of taking responsibility. Her justification was that I "never asked her what her title was." To me, withholding that information after days of communication was misleading and unprofessional. Trust is a key part of any large purchase, and once it's broken, it's hard to restore. While I did receive follow-up calls and messages from management, Liz and Emily afterward, the integrity of that first interaction could not be repaired. I chose not to continue working with Honda of Toms River because transparency and accountability are non-negotiable qualities in customer service. I hope management ensures that future customers are given clear, honest communication from the start. Stephanie L. Toms River

new to the area i walked in very polite tech explain to me that if any major repair they take a…read morevideo 1st to show you i think thats a great idea to know i always take my car to the dealship they know the car.

Went in here to test drive the new Nissan Altima, and it was such a great drive. The sales rep was…read moreso patient and explained to me all the features that the car had.

First and foremost ... I HATE buying cars! Just to show you my relationship with the automobile…read more... my last car had 184,000 miles on it when I said goodbye, the car before than had 167,000 miles and the one before than over 190,000 miles. So, I am not your eye bulging car lusting type of man. I want good transportation and then when I need a new car I want a great deal from people I trust. And, that's where Lester Glenn's mega-dealership steps in. I have discovered that Lester Glenn's sales staff are honest and patient. They want to know what you really want and more than likely the fact that they are a mega-dealership means that they will find you your car at a price you will be amazed is actually an option. You will save money and be happy! In addition to not being the type of guy who loves to rev up my engine to impress my neighbors and I don't know if I ever burned rubber out of a stop light to show how macho a guy I am ... I am cheap ... oops thrifty, which means I don't want to overspend when I spend my money. The first time I discovered Lester Glenn, I had already worked a good deal with a local car dealership. I was ok and ready to drive away until someone asked if I had checked with Lester Glenn. Well, Lester Glenn saved me $1500 and when I went back to my dealership they said they couldn't come close so I bought my first Hyundai from them. A friend was buying a Hyundai from a dealer close to his home. I suggested Lester Glenn and he said he didn't want to drive 75 miles to buy a car. I said give me the specifics of the car you are buying ... when I said "do you want to save $1200?" He was on the road to Toms River and is so happy with his purchase. Buying a Hyundai means minimal service work but every time I used Lester Glenn's service department I was treated like family. They have a clean shop with great people. No matter where I move in the future I am pretty sure that Lester Glenn will be where I return. Of course now that I have a new car it won't be for another 180,000 miles or so! They have stores with a wide array of models so Jeep, Chevy, or Hyundai like me ... google them and then make the trip.

My name is Robert Brown, and I brought a 2011 Hyundai Genesis on 5/19/2026 as is with no warranty…read moreand I was told that the lemon law did not apply to this purchase. Once I got the vehicle back to Philadelphia it stalled, the check engine light came on and stayed on and from time to time the vehicle is hard to start. I had Hyundai Pacifico check the vehicle out. The check engine code read P0335 which means engine trouble of some sort. Faulty Crankshaft Position Sensor: The sensor itself may be defective or damaged. Wiring Issues: Loose, corroded, or damaged wiring and connectors related to the crankshaft position sensor can cause signal loss. Timing Belt/Chain Problems: A broken or misaligned timing belt or chain can affect the sensor's ability to function correctly. Engine Control Module (ECM) Issues: In rare cases, the ECM may be faulty and unable to process the sensor's signal Mechanic BaseMechanic Base+1. After reading the lemon law for myself it states that The law applies to used cars sold for more than $3,000, that are seven years old or less, have not been declared a total loss, and have an odometer reading of 100,000 miles or less. I am reaching out to you to see if there is a way that the dealership can help resolve this issue. My name again is Robert Brown phone is 215-370-3736 the vehicle is 2011 Hyundai Genesis Vin# KMHGC4DF0BU123610

This is the 5th vehicle that we've purchased at Auto Lenders and each time we dealt with Eric. We…read morehave never been disappointed. Not only are they knowledgeable and courteous but they also have an excellent service department. My wife and I would highly recommend buying your next vehicle here.

I have bought three (3), vehicles from Auto Lenders, I have referred so many customers and I have…read morepraised the Auto Lenders Team, defended at times also. I ran into a car issue, transmission to be exact on Friday, February 20, 2026. I called Auto Lenders to have the service team look at it, diagnose and possibly repair. When I called the service department, I was asked the usual questions. My name, contact number and I was asked was the service for the Honda or Jeep? I said neither it is for the Subaru Outback. He asked if I had another number possibly? I gave an old number nothing came up. He asked if I was sure that I bought the Subaru from Auto Lenders, where I advised I did and it was my third (3) vehicle that I purchased from there. He then asked if I had the VIN which I gave him, to my surprise and his; he informed me that the VIN was still showing to be on the lot and not purchased. I said Sir I bought this car from you guys in June of 2023. He then said he needed to speak to the finance manager and would call me back, because he was showing that I purchased a Honda CRV. I was SHOCKED! I have never had an issue with Auto Lenders; the sales team was always helpful, not pushy and respectful. However, this is not sitting right with me. How could someone mess this up? I did call my auto lender, Capital One to verify they had the Subaru Outback information and they do and I also double checked the DMV records. The service guy would not schedule an appointment until this was fixed. My car was not drivable and I called back to speak to the sales department to see if I bought an extended warranty because I could not remember. It was the first time I encountered an Auto Lenders salesman pushing to purchase a vehicle. I advised him I still owe $17,000, the car was not drivable and I live 35 minutes away, can they help with a tow? He said if I purchased another vehicle, yes. What about getting the car looked at to be serviced? No. I understand clerical errors happen however for me the consumer, this is a big mess up. Although the paper work is now corrected, I believe someone in the corporate office should be aware of this error. I am an Office Administrator for a radiology company and if a mess up like this happens, it is imperative that I know and correct the issue. I have since taken my car to a transmission shop where it is being replaced. I never received an apology from anyone, no manager called me to explain anything, and the stress this caused was intense. In the past I have bought a 2012 Honda Accord, 2015 Jeep Patriot and 2016 Subaru Outback, all from the Toms River, NJ location. I hope this error never happens to anyone else and I hope your team, ensures the double check data while inputting.

Service department, it took two hours to get a simple oil change…read more Of course they tell you more issues with the vehicle, and don't even think about utilizing their shuttle service. The service person couldn't even locate them. This place is a joke. Unless you bought a car here and they promised you free oil change go elsewhere.

We wanted to say Thank You to Brian, Mike, and Jerry for the excellent service we received when…read morepurchasing our new vehicle! It was a car buying experience we've never had before! We will definitely be recommending this dealership to our family and friends!!

I have been using their service department, and I must say, every time I have visited, they have…read moredone an excellent job. I plan to be a new car customer at Celebrity in 2026.

I bought my Ford at Down's Ford in 2019 and have taken my car back to them for regular maintenance,…read moreproblems and weird noises; I never once had an issue. Upon a recent trip to the dealership I became aware that the dealership changed hands and is now Celebrity Ford, new ownership. I needed new brakes and the service/service team were all fine. However, Celebrity Ford is now charging it's customers a 3% fee to use their credit card. Upon further inspection, I was charged $20.00 for "CUSTOMER PAY SHOP CHARGE FOR REPAIR ORDER" What the hell is that? As if the 3% egregious extortion fee just to use your credit card isn't enough, I have to pay an extra $20.00 for what? People - Stop paying and patroning businesses that are charging YOU to use your credit card. IT IS THE COST OF DOING BUSINESS. PERIOD. The convenience of credit is the responsibility of the business owner, NOT YOU! It's unconscionable and immoral. Like we are not paying enough. Auto repairs NEVER come at a good time and the repairs could cost thousands of dollars, of course the majority of people are going to need their credit card to get their car fixed to take the kids to school and go to work; how dare you? If credit card companies are charging too much, go after them - NOT US. GOOD JOB TWISTING THE KNIFE ON YOUR CUSTOMERS. Sincerely, former customer of Celebrity Ford.

They are decent people for helping me with something I needed. I appreciate they did since I know…read morethey didn't have to

This has to be the worst experience buying anything I've ever had. not only did every light come on…read moremy dash, the car I bought leaks coolant, has bad spark plugs, air filter, you name it, it's bad on it, fuses popping left and right I keep a box in my purse. The windows , fuel Gage , gas cap, I can go on and on. Its been more than a month and I haven't received a title which makes me now believe there isn't even one and NO PLATES. THEY SAID THEYD TAKE CARE OF IT AND I AM NOW THE OWNER OF AN ILLEGAL VEHICLE. consumer affairs and my lawyer can deal with them. When questioned about these matters the scum of earth guy just hangs up on you. Dont waste your money dealing with the m, you'll find yourself in some type of trouble.