My experience was perfect the staff are amazing and they let me sit in the redesigned outback and…read morethey gave me breakfast shout out to Seth Jim Mario and the Lester Glenn Subaru staff.

I've gone to Lester Glenn Subaru twice for parts and I have experienced exceptional customer…read moreservice from the parts department. Each time they are helpful, experienced and always have what I need. Seems like they really value their customers, I appreciate the positive experience.

While this may occur at other dealerships, the loading of add ons and damage to bumper to mount…read moredealer advertising seems unnecessary and inconsiderate when spending over $40K for a new Odyssey! Buyers should be consulted (and informed) about these "shady" practices! Last time using their dealership! Besides, no apology when these issues were mentioned!

BUYER BEWARE. My…read morehusband and I purchased a used vehicle from this dealership YESTERDAY. We were required to sign paperwork indicating it had passed their inspection, yet we were not given a copy, and absolutely no problems were disclosed to us. Within LESS THAN 24 HOURS, we discovered a headlight and taillight were out, the air conditioning stopped working, and smoke began pouring from one of the wheels--appearing consistent with a seized brake caliper. We no longer consider the vehicle safe to drive. This vehicle was highly misrepresented to us and sold with significant undisclosed problems. Had its actual condition been disclosed, we NEVER would have purchased it. A dealership has a responsibility to properly inspect the vehicles it offers for sale and accurately represent their condition. Either this vehicle was not adequately inspected before being sold, or significant problems were not disclosed to us. Neither is acceptable. We are documenting everything and having the vehicle independently evaluated. We expect the dealership to take responsibility and resolve this appropriately. How they choose to handle this from this point forward will determine our next steps. Until then, I strongly caution anyone considering purchasing a used vehicle from this dealership.

Stanford Baddley was our sales associate. Highly recommend him. He went up and beyond in helping…read moreus. Absolutely love our new Telluride very comfortable very spacious absolutely gorgeous color so dark green that it looks black. You can't go wrong if he's your representative.

We were loyal customers of this dealership for nearly three years. We purchased our previous…read morevehicle there, returned for every oil change and scheduled service, and even bought a full set of replacement tires from them. Ironically, during our recent visit we learned from members of their own sales team that those tires were not even the correct tires for our vehicle. When it came time to purchase another vehicle, we gave them the first opportunity to earn our business. We brought the window sticker for the exact vehicle we wanted so there would be no confusion and we could compare offers fairly. The proposal we received was astonishing. The selling price was more than $6,000 above MSRP, our trade-in was valued $7,500 lower than a competing dealer's offer, additional markups were included, and we were told they couldn't obtain factory options that another dealer readily provided. In total, their proposal was more than $13,000 higher than the competing offer for the identical vehicle. What disappointed us most wasn't simply the price--it was how we were treated. After we questioned the numbers, the sales manager suddenly reduced the price by $11,400. That dramatic change made it difficult to believe the original offer had been fair. We purchased our new vehicle from another dealership that day. We understand that dealerships compete on price, and we don't expect every dealer to have the best offer. We do expect honesty, transparency, and appreciation for loyal customers. After purchasing a vehicle there, servicing it exclusively there, and returning in good faith to buy another, this experience left us feeling that our loyalty simply didn't matter. Unfortunately, we can no longer recommend this dealership.

My family has bought 6 vehicles from this dealership. Each experience better than the previous. Has…read morenothing negative to say about this place or anyone who works there. All salespeople we have dealt with went above and beyond to help us buy the vehicle we were looking for. Highly recommend place to go if you're in the market for your next vehicle. Will absolutely be going back to purchase additional vehicles when that time comes.

Two years later and I'm still receiving incessant calls, texts and mail for maintenance, car sales,…read moreand buybacks. I have repeatedly told them to stop all contact, but yet they persist! This has to be the worst car dealer in the country!! I've been buying cars for over 40 years and never have I experienced such disrespect and aggravation from a dealer. Pathetic! I picked one star again because there's no option for zero stars. Don't even consider going to Gateway Toyota, unless you're a glutton for punishment. It boggles my mind why a dealer would do this and expect repeat business. Jokers! I'm in the market for another car. Guess where I won't be going! Take your money elsewhere!

The Sales Team... Wow. years of GM knowledge and experience. So helpful in my Cadillac purchases…read more In addition, the service department is professional and conscious of your time. -Jackie M

Brought in for service due to a recall. I tried calling about when it will be ready but they never…read morepicked up or responded to my messages. Now they are telling me Service is closed for the day, they told me it will be done in around 2 hours, i dropped it off at 9:30 and its now 6pm. If they are going to have to keep it overnight they should let me know. Rude receptionist. Just terrible.

I had an extremely disappointing experience with Toms River Volkswagen. I leased a Volkswagen…read moreTiguan and within just 10 days, the moonroof suddenly shattered while I was driving on the Garden State Parkway. There was no impact, no warning--just a loud pop and shattered glass, which was honestly a safety concern. When I brought this to the dealership, I expected some level of urgency, concern, or accountability. Instead, I was met with dismissal and no real effort to help. I was essentially told it was not their problem, despite how quickly this issue occurred after getting the vehicle. A major component of a brand-new leased vehicle should not fail like this, especially within days. The lack of support, empathy, and willingness to investigate or advocate on my behalf was incredibly frustrating. At the very least, I expected the dealership to stand behind the vehicle they leased to me or help escalate the issue with Volkswagen. Instead, I felt completely brushed off. I would strongly caution others to think twice before leasing from here, especially if you expect any level of customer support after you drive off the lot.

My experience with Toms River Volkswagen was disappointing and raised serious concerns about their…read morebusiness practices. When I arrived to inspect the vehicle I was interested in purchasing, it took the dealership nearly 30 minutes to bring the car out for inspection. At the time, this seemed unusual, but I didn't think much of it. In hindsight, I now suspect that this time may have been used to clear diagnostic codes or temporarily address issues (possibly even topping off refrigerant). Shortly after driving the vehicle home, the check engine light came on, and I later discovered the car required nearly $2,000 in repairs. I understand that the vehicle was sold "as-is," and I am not disputing that condition. However, what is troubling is that the dealership also stated that the car had gone through a "120-point inspection." Given the issues that appeared almost immediately after purchase, it raises legitimate questions about how thorough--or even whether--that inspection was actually conducted. Car dealerships have a responsibility to be transparent and ethical in their dealings with customers. Unfortunately, my experience did not reflect that standard. While this was a costly lesson learned for me, I hope future buyers proceed with extra caution when dealing with this dealership.

Our salesman was Derex and he was very helpful and patient with us while we were deciding what to…read moredo. I'd definitely recommend asking he for him if you're looking to purchase a Nissan here.

Bought a used vehicle from them. They even sold me, a extended warranty. Had numerous problems,…read moreevery time I took it in, it wasn't covered under warranty. I questioned service writer, as to why. I was told warrenty company, wasn't very good. I expressed, I bought it from your company, why would they push people, to buy an extended warranty, from a company, that is not reputable ? They just got quite, and shrugged shoulders. I also had many discussions, with service manager. I complained about breaking down, after a routine timing belt replacement. I was told, it was there #1 mechanic, that did the work. That's fine, but your #1 mechanic, forgot to re-hook up some connections, causing me, to break down. I wish I could tell, and show everyone, buying from this company, how they do business. Hope someone reads this, and they lose business.

The guys at RPM are some of the nicest guys I've met…read more First let me start by saying I'm a 21 year old college student with no credit. The only thing in my name are deferred student loans. I walked in with 3000$ as a down payment and was able to finance an 07 Honda Civic coupe lx. About less than 12 hours after I bought it, the check engine light came on and it over heated. RPM immediately had it towed to there shop and had it looked at. Originally it came back as a coolant leak and they had the system flushed and it was as good as new, with no cost to me. Less than a week later, it over heated again and they had it taken to a Honda dealer where it was discovered the car had internal engine damage. They paid all the expenses and were willing to give me a rental car, where other used car dealers might not accommodate. In the end, they replaced the civic with an 08 Nissan Altima coupe for the same price! Jack at RPM took excellent care of me in this situation and they did everything right by me. And without the finance director, Gary, I wouldn't have been able to finance the car. I appreciate everything that they did for me and they where excellent in a difficult and unfortunate situation. I recommend this place to anyone looking for a used car!!!

From the owner: Rpm Auto Sales in Bayville, NJ has the nicest used car and used trucks inventory in the Northeast…read more Our vehicles are hand picked by our owner and serviced before it goes on the lot. Buying an Rpm Used Vehicle is like buying a new one! Credit available for everyone. Trades accepted.

I have been using their service department, and I must say, every time I have visited, they have…read moredone an excellent job. I plan to be a new car customer at Celebrity in 2026.

I bought my Ford at Down's Ford in 2019 and have taken my car back to them for regular maintenance,…read moreproblems and weird noises; I never once had an issue. Upon a recent trip to the dealership I became aware that the dealership changed hands and is now Celebrity Ford, new ownership. I needed new brakes and the service/service team were all fine. However, Celebrity Ford is now charging it's customers a 3% fee to use their credit card. Upon further inspection, I was charged $20.00 for "CUSTOMER PAY SHOP CHARGE FOR REPAIR ORDER" What the hell is that? As if the 3% egregious extortion fee just to use your credit card isn't enough, I have to pay an extra $20.00 for what? People - Stop paying and patroning businesses that are charging YOU to use your credit card. IT IS THE COST OF DOING BUSINESS. PERIOD. The convenience of credit is the responsibility of the business owner, NOT YOU! It's unconscionable and immoral. Like we are not paying enough. Auto repairs NEVER come at a good time and the repairs could cost thousands of dollars, of course the majority of people are going to need their credit card to get their car fixed to take the kids to school and go to work; how dare you? If credit card companies are charging too much, go after them - NOT US. GOOD JOB TWISTING THE KNIFE ON YOUR CUSTOMERS. Sincerely, former customer of Celebrity Ford.