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    Lester Glenn Mazda

    3.4 (51 reviews)
    Closed Closed

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    Response time

    4 hours

    Response rate

    75%

    Services - Lester Glenn Mazda

    Auto brake repair

    Auto engine repair

    Lester Glenn Mazda Photos

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    Jason was incredible. Bought a 2024 CX-5. The process was quick and easy. Jason thoroughly explained everything. He also set up the Apple stuff. Andrew was fantastic explaining the financing and service plans.

    The paperwork proof

    Terrible service department. So I got my last free oil change today at Lester Glenn Mazda in Toms River. So they try to push the cabin filter which was fine but they completely neglected to tell me that that I have an issue with my brake fluid being bad. I had to read it on the report for myself. Now this is crazy because I have a car seat in the back of my car and have a young kid. My brakes are obviously much more important than a cabin filter. I have the money but I guess because I look young (I'm almost 40) they assumed that I don't have the money or something like that. But shame on them for not telling me something that directly reflects my safety and my child's safety. So I'll get the work done at a different mazda dealership. DO NOT BUY from them or get your car serviced by them. Shame on them and just terrible service. I would rather bring my car to a shady used car dealer then ever go to them again. Besides that there were other issues on the report that they also neglected to tell me. Garbage people and garbage dealership. They also unplugged my dash camera for whatever reason, I'm guessing because they didn't want their negligence recorded. Please if you care about your safety or your family's go literally anywhere else. Response to business response, it clearly says immediate needs on the paperwork. And I like how you say I declined all services I was offered (nice word phrasing there) But you don't actually mention what services were offered to me. I assure you if you ask your employees what I was offered it was only the filters. Also how is brake fluid failing not a safety issue? Please explain that to me. Wow just wow, train your employees better to actually offer the services. I would have been more than happy to pay to have it fixed there. I but this is actually the 2nd time I've had a terrible experience with your service dept and I recommend a stone that read this read their google reviews as well. Their are tons of Mazda dealerships I would recommend any other on but Lester Glenn especially after these experiences.

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    4 months ago

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    4 months ago

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    5 days ago

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    1 year ago

    Had a great experience buying our new car with Gwen, she was very patient and funny. 10/10 will be coming back for our next car.

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    7 months ago

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    2 months ago

    dreadful. stay away. the whole process was stressful and staff dishonest none of the paperwork was explained. just sign

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    Lester G.

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    8 months ago

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    2 years ago

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    2 years ago

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    3 years ago

    Jason made purchasing my new CX-30 a quick and easy process! Lester Glenn is always my recommendation!

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    Lester G.

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    3 years ago

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    4 years ago

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    2 years ago

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    2 years ago

    Just purchased our first Mazda both Gwen and Ryan made our decision simple, fast and overall enjoyable.

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    4 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    6 years ago

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    4 years ago

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    7 years ago

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    4 years ago

    Very understanding, generous, and went beyond to accommodate our needs in leasing a vehicle. Great team!

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    6 years ago

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    4 years ago

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    4 years ago

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    11 years ago

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    14 years ago

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    12 years ago

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    10 years ago

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    8 years ago

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    5 years ago

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    8 years ago

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    9 years ago

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    7 years ago

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    6 years ago

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    9 years ago

    Brought my cx9 in for service and dealt with James Migliore. Provided great service and overall great experience.

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    13 years ago

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    Page 1 of 2

    Ask the Community - Lester Glenn Mazda

    Review Highlights - Lester Glenn Mazda

    Gwen, Lea, and Andrew made the process smooth, stress free, and most importantly we felt like the team really cared about us.

    Mentioned in 5 reviews

    Read more highlights

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    I finally got everything finalized and my tags. Due to covid it took a long time. I am leaving a…read morefive star review because they could have sent me away as all the other big name dealerships have in the past. They worked with me. They got me financing that was lower as I have ever been quoted in the past. Gregory is the man there he got all my stuff figured out when other people couldn't. Yes there was fees yes it took a while to finalize. They put me into my truck on day one and I was happy waiting for my paperwork to finish. One thing to watch for is if your vehicle is from Canada the warranty may not transfer so be diligent in your research. With all the fees it was well below blue book.

    Avoid Unique Auto Mall at all costs. I was dealing with Levar Davis to get a deal done. They ran…read moremy credit and the last thing they told me was that I was officially approved. But right after giving me the good news, the runaround started. Every time I reached out to finalize things, it was just non-stop excuses--saying the finance manager wasn't in, claiming they'd talk to the finance manager and call/text me right back, etc. Then they completely ghosted me. No real updates, no returned calls, just total silence after taking a hit on my credit. It's completely unprofessional to tell someone they're approved and then drag them along with excuses before pulling a disappearing act. Save yourself the headache and go to a dealership that actually respects your time and knows how to treat customers.

    Navy Federal Credit Union

    Navy Federal Credit Union

    (16 reviews)

    This isn't just for the bank because you actually can't call into the bank. However, this is for…read moretheir customer service. The only people that you can contact on the phone. They get you in acting like you're going to get a low interest rate on your car loans, they tell you interest rates from like 3.5% of 17% however they can't even tell you what criteria needs to be for what bracket of interest rates. I've never taken out a loan where they couldn't tell me what criteria you to meet to see if you even wanna do business with them. Technically you could have perfect credit and you can meet all the criteria and still get 17 percent interest rate if that's what they want to give you. It is a scam. Stay away from them. They lure you in on false pretense and then can't answer any questions which as a financial Institute they should be able to answer all questions. A car salesman could answer more questions about finance than their own financial institution can answer. They lost my business on that. Could've made a lot of money off my loan, I've been with the banks and their credit cards for over 15 years, I have a personal relationship with finance as well. So this leads me to believe that they have under trained staff. Ignorance is no excuse. For anyone who's reading this, in case you are unaware, as many people are, when they run your credit if you decide to not take out a loan with them, it will drop your credit by 20+ points. If you don't take the loan, it looks like you've got denied. Therefore them not being able to answer your questions properly could result in you dropping into a credit score bracket that you won't be able to get lower interest rates because they suckered you in. If you want to Bank with them, they aren't so bad they have benefits other banks don't have. But it comes the cost because there's only one location in the entire state of New Jersey.

    I have been banking with Navy Federal Credit Union for 20 years and this branch has always given me…read morea top tier experience. The branch itself is clean, well organized and clearly marked for the service you are looking for that day. You are always greeted by a friendly rep at the door to ensure you're heading to the right place or getting an appointment if you aren't sure. From mortgages to car loans or other banking needs, the advisors are always incredibly patient and knowledgeable. They understand your needs, provide advice or feedback, show you the numbers and potential alternatives, and then set you up for an easy checkout experience. I could not more highly recommend NFCU and this Cherry Hill branch!

    Tier One Auto Group Leasing and Financing

    Tier One Auto Group Leasing and Financing

    (17 reviews)

    Bath Beach

    After a year with my car I still had questions regarding my lease and issues I've run into with my…read morecar. Danny has always been there to answer every silly question I had. My uncle was also able to get a new Toyota Sienna from Danny as well. Service has been nothing but amazing ! Highly recommend tier one auto !

    Brooklyn Chinese Car Broker Danny Lew Accused of Scamming Customers - Turning Car Purchases into…read moreLeases and Stealing Over $400,000 As more victims come forward, it's becoming clear that this is not an isolated incident but a well-planned, systematic scam. We are determined to hold him accountable by organizing a class action lawsuit and working with a legal team to recover our losses and pursue criminal charges. According to reports from the China Press and Sing Tao Daily, a car owner claimed they were scammed by the same Chinese broker, Danny Lew, who tricked them into leasing a car instead of buying it--resulting in a loss of over $27,000. Danny Lew, a Chinese car broker based in Brooklyn, allegedly set up a fraudulent scheme targeting Chinese international students and local Chinese residents. He claimed to help them purchase new cars but instead fabricated fake purchase contracts and forged their signatures. Victims only discovered the fraud after paying significant amounts and receiving the vehicle, only to find out it was a leased car. One of the victims, Ms. Zhou, sought help from the Asian American Community Empowerment (BRACE) group on the afternoon of May 5. According to her account, her husband met Danny Lew back in 2014 through a friend when Lew was still working at a dealership. They purchased cars through him in 2014 and 2018 without issues, which built trust over time. In April 2023, Ms. Zhou decided to trade in her 2018 car for a brand-new Lexus 450e electric vehicle. She contacted Lew again, and he came to pick up her old car, estimating its value at $27,000. He also claimed the new vehicle would qualify for over $7,000 in federal tax credits. They agreed to use the $27,000 from the trade-in as a down payment toward the new car. After deducting the tax credit, the total cost would be around $50,000. Lew later delivered the new car to Ms. Zhou's doorstep. Throughout the entire process, she never received any contracts nor signed any documents. However, she created an online account with the Lexus financing website and made monthly payments, fully believing she had purchased the car. In February this year, a friend from Pennsylvania called and warned her about being scammed by Danny Lew in a similar way--the car they thought they bought turned out to be leased and was repossessed. The friend urged Ms. Zhou to check her own vehicle's status. Alarmed, Ms. Zhou contacted the car finance department and was shocked to learn her vehicle was indeed leased, with a three-year term ending in 2027. She then logged into her account and discovered the same: the car was listed as a lease, not a purchase. Ms. Zhou admitted she had trusted Danny Lew so completely that she never closely examined the account details. After realizing what had happened, she repeatedly contacted Lew. He initially denied everything, then claimed that a different account--one she did not have access to--was used for the purchase. Eventually, he stopped answering her calls entirely. Ms. Zhou now hopes to share her experience publicly to warn others not to fall victim to similar scams. Asian American Community Empowerment President Thomas Chan stated that they have received complaints from at least five individuals who say they were scammed by Danny Lew in a premeditated scheme. BRACE is helping Ms. Zhou file a police report and encouraging other victims to come forward. This will assist the Brooklyn District Attorney's Office in launching a formal investigation and bringing the perpetrator to justice. BRACE's Director of Administration Wang Mengxin added that other victims revealed the broker goes by the name Danny Lew, though he may have a different legal name. They urge anyone who may have been scammed to contact BRACE. Victims can call BRACE at (917) 309-5603 or (929) 999-8800. The organization is located at 476 Bay Ridge Ave, Brooklyn, and is open Monday to Friday, 11 a.m. to 5 p.m.

    Lester Glenn Mazda - car_dealers - Updated September 2026

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