We do Not Recommend this Company…read more
We were looking for a construction team that would remodel our very small and outdated bathroom. After reading reviews and interviewing we chose D&J.
John Otto (Owner?), came out and assured us we would be working with professionals, the majority of which were employed by D&J, so our project would be seamless. We were expecting a Turnkey Remodel, where we let them do the job with no need for our input or monitoring after all the selections were made for the tile, fixtures and paint. That was definitely not the case.
First, a few positives. Each of the many workers that came into our home were always polite.
The tile setter, cabinet setter, and hot mop trades were extremely professional and did excellent work. The Tile Tradesman (A+ Tile & Stone), a subcontractor, was a craftsman. He covered everything and actually removed the bathroom door so as not to damage it, although it had already been damaged by the Demolition Team and yes, it eventually had to be replaced.
Now a little bit of the experience:
The drawbacks were many.
Their internal Communication is terrible. No one generally knew what was going on or what was requested by us to the previous crew, with the exception of those mentioned above. One example - Time and again, we asked that our floor and walkway be protected. Finally, after asking again in writing, they put down cardboard, as they were damaging our entryway brickwork, but it was soon removed and we had to request it be placed again. There were many other examples of poor communications.
As to actively monitoring the work? They will tell you they have a "Punch List" at the end of the project, so no need to update or monitor the progress. If we had waited for that? It would have been additional weeks to complete.
There were quite a few issues, here are a few that We discovered and had to point out to D&J:
Removing and resetting the light cans, which were placed in the incorrect spot, not per the Plan. The crew told no one of this move. So that resulted in removing the cans and cutting new holes, patching the old holes, retexturing as well as repainting.
Cabinet doors that were damaged, again, No mention from the crew of this, and they had to be reordered, counter top backing not cut/ installed properly, damaged hallway wall to be repaired/ patched/ textured and painted, multiple issues with the Shower Door and Glass as well as the faucet temperature settings, etc., etc.
Just those items probably would have required several more weeks to correct, plus it took at least Five visits to get the shower door installed properly, so, waiting for the Punch List? not a viable option if Time is a consideration.
Here is an idea, How about have the Lead for the Day Check their work and Note what needs to be corrected for the next day and pass it on?
The Attention to Detail was, for the most part, nonexistent.
In short, save yourself about $10,000.00 to $12,000.00 and be your own Contractor, and ensure it's done correctly the 1st time.
Good Luck.