Recently had both my car and my husband's truck in for service. Their mechanics are friendly and…read moreknowledgeable. They are always honest and I never feel pressured. Prices are very reasonable. Mason Street is the best!

Mason Street Garage is a local auto shop tucked away off Fuller on the NE side of Grand Rapids…read more It's really close to my house and I'd heard the name before, so when I started having car trouble I gave them a call. The guy who answered the phone, Rick, was super friendly and very polite. He told me I could have my car towed that day and they'd try to take a look at it, but it was a Friday so he wasn't sure if they'd get to it. Totally fine. He gave me the number of a tow company that they work with that picked up my car. I didn't hear anything by the end of the day Friday, so I figured they weren't able to get to it. On Monday I got a call from Rick who gave me the bad news... pretty expensive repair but I had already figured that out from Googling. He said he'd order the parts and hopefully get them yet that day. I didn't hear anything back by the end of the day, so I figured they weren't able to get to it. Ha! Then I got a call on Tuesday afternoon saying my car was ready. Luckily my boyfriend and I work together so I wasn't needing a car while it was being worked on. Rick was again super friendly and polite when I picked up my car and everything is running smoothly again. He even followed up with me a couple days later via text to see if everything was still going okay. The lack of communication I experienced the first couple of days might stress some people out, but I wasn't too worried. I will be going to Mason Street Garage for all maintenance from now on. It's really nice to support a local business that cares about their customers and provides friendly service during what can be stressful situations.

I brought my rusty truck here. They told me to fix my truck bed they'd have to take the bed off,…read moreflip it upside down, and weld steel plates on it. I was quoted what I felt was a very reasonable price. I agreed. The manager rung me up, I paid, and as I was leaving I looked in the shop and these two dudes had the bed off and they were already welding on the steel plates. They were done in 2 hours. 10/10!

I have been a Grapewood customer since the late 80's and have always received prompt, professional…read moreservice and quality repairs. From frame repair on my El Camino, to axle rebuilds / front end alignments on my K5 Blazer and K2500 Suburban, Grapewood has taken great care of my vehicles.

This is the 3rd time we've used JJ's they have done a spectacular job each time, it's what's kept…read moreus coming back. Their customer service was excellent and they were quick to give a quote and get our service/repairs scheduled and finished in a timely manner. Will gladly continue to recommend their business to friends and family.

The team at JJ's did an outstanding job on repairing & repainting my cars. The owner (Juan) is a…read morevalued customer & friend I met at MVP gym, where I lifeguard. I was sooooo pleased to see his smiling face when I went in for a quote. I immediately knew that he was the one for the job. Juan is knowledgeable, thoughtful, fair and honest at work and outside. He was quick to get my car fixed. After that I had him do some touch ups on my mum's car and my aunt's car. I liked the value for money. More importantly, I like to support nice local small businesses.

My son borrowed my old 2004 Dodge Dakota truck to take leaves to the leaf dump when the motor…read moreoverheated. I called another shop who told me the radiator on hoses failed and would cost about $900, but did not even look at the truck. I called Zandees Auto Repair and told them I needed to pressure check the system and look at the water pump. Took the truck in and was later called to tell me that it was the water pump, and that the cost was under $300. I was very satisfied by the service and honestly of the business and will use them again and tell my neighbors about them..

Zandee's is one of those true family-owned businesses that takes good care of you for a fair price…read more I was dropped off by one son and picked up by Mr. Zandee himself, who regaled me with stories about starting he shop 51 years ago. He said, "I still come in some days to keep an eye on things." They don't have any frills that more expensive shops have: online social things, rewards club, dedicated pickup car, weekly email blasts, etc. They excel at good service for reasonable prices. My review went from four to five stars when they fixed a broken turn signal bulb for free (it may have been damaged during other repairs). Highly recommended!

I backed into a truck's bumper (stainless steel) with my plastic Toyota bumper and I had a big dent…read moreand the bumper was hanging. I stopped at Car and Collision and the manager was so kind. He took my car into the garage and worked a small miracle on my car. The dent was gone and the bumper was reattached. We have gone to this place for over 40 years and have always gotten great service, but with new owners now, I was not sure. They are definitely keeping up the great work that Jim started. They were kind, respectful and so willing to help. I would recommend this place to anyone who admires good service with a smile. Thank you again for your kindness. I will be back. Cathy Mulder

Jim, the person that does estimates at Burton Heights Auto Body will promise to do things and then…read morenot follow through. I had an insurance claim that needed attention. Jim gave me an estimate a few months ago for additional minor repairs along with a complete paint job. When it came time to do the work, Jim then increased the price dramatically. He then promised to raise the vehicle on a lift when it was in the shop to give me a more accurate estimate. That new estimate never happened as Jim said parts were not available. I checked online as soon as I returned home and found several sources for parts. I also asked for an alignment while my vehicle was in the shop. Jim told me that someone crawled underneath the car and said it did not need an alignment. That is not how you check alignment. Really, If the vehicle pulls to the left or right then it is alignment related. The vehicle was never raised on a hoist nor put on an alignment rack. I let Burton Heights Auto Body repair my vehicle and was not satisfied with the service, nor the deceit and unkept promises. I have referred many people to this establishment in the past making the company many thousands of dollars. That does not include the thousands that I have spent. Yet, when I had to go through the process all Jim cared about was the insurance check and not making the customer happy by meeting the requirements and promises that he made to me. Deceit is not good business... NO MORE REFFERALS!

They replaced the door on my BMW X4 while doing bodywork. The inside upper door panel they used was…read moreextremely worn, and was not my original door panel. I will never go back.

I wouldn't suggest any other body shop. I have had my cars to Rodenhouse Body Shop several times…read more Vaughn & Patty, the owners are so easy to work with, very professional. Very easy to set up an appointment to get my car in by appointment. Much more reasonable price than bringing my car to the dealership.

The best mechanic in town! I took the recommendation from the "car talk" guys on NPR & I'm glad I…read moredid. Ken will not try to pad your estimate, in fact he told me I didn't need some repairs others had recommended. He swears he has the lowest prices on tires in town. He is very affordably priced. I found an honest, capable, and reliable mechanic and I couldn't be happier.

I have been lucky to have found a real group of diesel mechanics in Hudsonville and that's Kleyn…read more The mechanics at Kleyn have never let me down. The issue of trust is hard to find. The dealerships have let me down and I won't return to them for any reason. The pricing is very fair for the work that they do. I have never once had to return back to the shop for something that they forgot or didn't do. I can't say that for the dealerships.