From start to finish, my experience was fantastic! Jennie helped me step by step with more than…read moreshe will ever know. As a business owner, you almost have to assume your customers know nothing and want help while not making them feel dumb and that is exactly how Jennie helped me. She made something that felt really hard to me, go smoothly. The work on the car was also excellent. Truly felt like I had a new car driving home! Thank you!

After searching for a local shop that was willing and knowledgeable enough to take on my 2008.5 VW…read moreGTI's multiple repairs, I found Meineke on Alpine. Anthony listened to me and didn't treat me like an idiot, followed up on the possibilities I had narrowed down, and that right there is enough to make me a loyal customer. Costs were typical for the repairs performed and he gave me a discount for paying with check, as well as honoring a verbal cost for a separate issue. She is running better than she has in about 8 years!

Amazing and fast service! I would highly recommend Southwest Auto Service. They had fair prices and…read morewere so kind to me. I have taken my car to other shops around Grand Rapids and Allendale area and they are by far the best auto shop.

First time using their services, and wow! I am so pleased! They treat you like family. I made a…read morehuge mess up and put the wrong fluids in my car, they didn't make me feel dumb. They made me feel like family. I will be returning for all my car repair needs!! 10/10!! I would give them 10 stars if I could! Really recommend to all friends and family! Value on top of that, was so reasonable, and felt like a steal for how much they helped me out. Love this place!

Awesome service with exceptional price. I had an oil change done. His price was 1/2 better than…read moreother car repair shop. He even repaired my heat shield and checked my slow leaking tire at no extra charge. Complete repair in timely fashion. If you are looking for a honest and fair auto repair shop, I highly recommend John at J&H AUTO!!!!!

Great service at a great value! Very trustworthy! Can't thank John enough for helping out our…read moredaughter!

In over 40 yrs of buying cars and trucks, I have never had an estimate be higher than the actual…read morebill. I am so happy with auto fix it. My estimate was 1600$ to repair a huge dent in my Lexus. The actual bill ended up being 1300$. Not only was the bill way under budget but the work was beautiful. I love it when I get more than was promised. What a wonderful company.

Unfortunately, my vehicle was unfixable. The team at Auto Fixit were honest and kind while…read moredelivering the news. I was unable to pick it up right away, and they were very understanding. By the time I could pick it up, the battery was dead and I needed air in my tire. Without hesitation, the guys in the shop came out to jump my vehicle and fill the tire. Not only were they kind, but they made the experience of being in an auto shop much less intimidating. Shoutout to B, their shop dog, for the emotional support. They also offered a few places that I could sell the vehicle. Overall an amazing experience.

It turns out it was a CV shaft seal leaking (weeping) but was not bad enough to drain the trans…read morelevel down But these guys replaced CV shaft and the seal. Good turn around time.

Great service! They are very thorough and helpful. They explain things well when you might not know…read moremuch about cars at all. They really care about customers and it shows. Great value for wonderful service! I can't recommend them highly enough.

Prior to going to Ronda, for years I have/had been taking my car to a different shop (national…read morechain you're all familiar with). It felt like with each year the prices at this national chain I used to go were not just becoming higher, but more dishonest. The work was getting sloppier, timetables got drawn out, the communication sloppy, and the know-how was slipping. Fast forward to present day and I needed some MAJOR work done on my car. The kind of work that is 1/2 a down payment for some folks. I just didn't trust that national chain to work on my car anymore and the quote they gave me was ridiculous. So I shopped around and came across awesome reviews for Ronda on Breton. Let me tell you... the reviews, as good as they are, don't do this place justice. 1. Very fair pricing. Honest brokers! 2. AMAZING work. My car has not driven this well in about 4 years. 3. Expeditious. Despite having to order a part on the spot, they were still able to get the work done in a tight timeframe and same day. 4. Very communicative. Was in contact with them twice during the day and given updates (my thanks to Jacob). I'll be taking my car here from now on. My only gripe is that I waited this long to take it to Ronda to begin with. Excellent place. Trust them. They will take care of you.

Outstanding Service & Honest Pricing!…read more I can't recommend Ronda Auto Center enough! From the moment I walked in, the team was friendly, professional, and transparent about what my car needed. They took the time to explain everything without pushing unnecessary repairs--something that's hard to find in an auto shop! The service was fast, and my car runs like new. Fair pricing, honest mechanics, and great customer service--this is my go-to shop from now on. If you're looking for a reliable auto shop in Grand Rapids, this is the place!

I loved the ability to book I made a noon appointment on the website. I arrived to check in and the…read morefront desk guy said the could see me at 1pm because his techs are going on lunch. I explained I booked a noon appointment and indicated I would be waiting so I didn't have time to wait an extra hour sitting here. Very frustrating to drive to an appointment that they had no intention of keeping. Two things need to change: 1.) don't allow noon appointments if techs take lunch at noon. 2.) review your scheduled appointments every night and morning and call your customers to reschedule if your not able to keep your appointments. I'm a new customer and tried to keep an open mind and come back and do the service at 1pm. But there was no apologies, discount offered or anything to acknowledge this error. Just $145 for an oil change charged. The waiting room was nice and clean. Update to owners response: There was no attempt to reach out before hand. You should audit your records closer if the team told you that. I have no missed calls emails or texts asking to reschedule before I arrived. The only text I had was a confirmation for the noon time. Don't be defensive just take feedback as a gift for improvement.

Dykstra was an absolute LIFE SAVER for me. Picture it: I'm picking up my best friend from the Grand…read moreRapid's airport at the start of my birthday weekend (six other people were also coming in). We make a Costco run, and then my battery light goes on. I call my mechanic in Chicago who tells me to get to a service station immediately. I call two places without any availability, and when I call Dykstra they said they would do their best to help. And did they ever! They got my car in right away and diagnosed the problem (my alternator). Their waiting room was peaceful, clean and quiet. We were even able to store the Costco perishables in their refrigerator! What could have been a horrific start to my birthday weekend (aka, dead car on the expressway in 90 degree heat) ended beautifully. I am so thankful for this experience!

I had my vehicle towed to them. I told them what was what was wrong/what was going on. I asked them…read moreto tell me what was wrong with the engine misfiring. They ended up calling me told me I $124 for labor so far and asked if I wanted them to proceed further. All they did was tell me exactly what I told them. They didn't actually do anything or diagnose anything. Charged me $124 and they were extremely rude. Do not take your car here.

An appointment was set up via Shawn on the phone AND verified with him THREE Times about what was…read moreinvolved,; front broken strut on passenger side but want both upfront and Springs, and alignment AND I have a lift kit on my truck. Thompson's knew it and verbally verified but ONCE they had it apart they raised the price from $525 (verbally verified) ADDING another $448! I couldn't believe it and I'm beyond angry! I made them put it back together and I'm contacting the State!