Napa has always been the store that has the biggest selection for me so when I called them to ask…read moreand a 32" 2AWG cable, they said they may have them or they will just make one up for us. The best part is they really knew what I was taking about. Thanks to Bob & Chuck we're knowledgeable and capable of doing what you need. They have the experience to do what you need. I highly recommend this Napa and will definitely be back. All the guys working were busy and doing all manner of work. If I could give more than 5 stars, I would!!

Ruby is awesome! The biggest, hugest smile and hug along with your auto parts! They always seem to…read morehave the most obscure parts available....how do they do it? It's mind boggling.

I went in yesterday to get a headlamp and windshield wipers for my car. Not only did the clerk took…read moreextra care to make sure I have the rCorrect windshield wiper, something to do with Clips I don't know and actually installed both my windshield wipers and my headlight bulb. And great customer service at the store.

Thank you Auto Zone Roseburg! Fellow driver informed us our break light was out. Stopped in and the…read moregentleman (red head, didn't catch his name on his tag) assisted us and let us borrow the tool we needed. Thank you kind sir for your help & we're back on the road!!

Nice store with a good inventory. People are helpful and prices are average…read more The one negative was when I called and asked for a red and a black 36" battery cable, the person went to check and said yes. Drive the 10 miles there to pick it up but they did not have 36", they had 35" and 40" and only black. I had 40" cables a mile away from my house and wouldn't have had to drive the 20 miles round trip to be disappointed. I did buy them but probably wouldn't call there again if I needed something

Thanks for helping us with our DEF for our Mercedes Sprinter! We stopped in as we passed thru.read more

I definitely want to vouch for the integrity of these two brothers and their company. While moving…read morefrom WA to CA a year and a half ago, my diesel pickup had a serious problem on I-5. After calling every shop capable of fixing the trouble in the Roseburg area, I chose Southern Oregon Diesel. I didn't choose them for being cheapest (they weren't), I chose them because they were honest, friendly, helpful and showed actual concern for my situation. They also got more recommendations from the locals I spoke to than any other diesel repair shop. David was so helpful, scheduling to do the job quickly as he knew I was in the midst of a move. They even provided me dry storage for my trailer and the truckload full of household items I was moving south. The "cab-off" job took most of a week, but is was done nicely and soon I was back on my way again. Settled in CA for just shy of a year, one day I noticed a trace of oil in my cooling system. I called David at SOD and asked what might be the cause. First thing he did was to put me at ease by telling me not to worry, he would back up his work 100%. That felt really good. He had me personally test a few things and then had me take the truck to a local shop (which he covered). We removed all the oil and waited. Soon it became apparent there was a slow leak in the oil system somewhere. David suspected the new oil cooler had been defective, but the only way to verify that was to open the engine and change it out. I would have expected him to say, "Just bring the truck back to OR and we'll fix it", but instead he drove all the way down here towing a trailer (and loaner car) and retrieved my truck. About 4 days later, my truck was fixed. I was amazed by what he did, his care and the incredible service I received. He offered to come again, but I couldn't stand the idea of him making another 800+ roundtrip drive, so my wife and took a couple days off and drove his loaner north to retrieve my truck. You don't find this kind of honest and friendly service very many places these days. Southern Oregon Diesel is the best of the best as far as I'm concerned. I only wish they were here in my own backyard, where I could use them when needed and send tons of business their way. David and Dennis, Thank You my friends for wonderful care, and for servicing my wife and I way beyond our expectations. You're the Best. Sincerely, Jeff & Lena, Rocklin CA

From the owner: A family owned and operated repair shop, established in 1954, dedicated to repairing and servicing…read morediesel trucks. We specialize in Ford, Dodge and Duramax diesel repairs. Southern Oregon Diesel is a full service engine sales and warranty dealer for Cummins NW Diesel. We are an authorized dealer for Banks Power, FASS, K&N, MBRP, EDGE Products, Superchips, S&B Filters, and Pacbrake. Southern Oregon Diesel employs factory trained technicians who constantly update their skills through continuing education classes and seminars.

I'm a local business and I often need obscure or hard to find parts to help my customers. The…read moreemployees at this Napa are incredibly helpful. They often only need a general description or a part number along with what vehicle you're putting the part in and they can at the least point you in the right direction to help you get the part if they don't have it. They also usually have the parts in stock and can order it if they don't have it. I've noticed that even though a lot of the prices are higher than autozones, the quality of the products they offer are typically higher, with better alloys or better quality plastics used to build the products. The service and the employee knowledge makes up for the higher prices, I consider that a fair trade off.

Very rude. I ordered a part waited all day for them to let me know if it was in. 5 minutes to…read moreclosing they let me know my part is in.. Very upset

I've been going in and out of many O'Reilly auto parts through the years, and find the management…read moreand team members greet and welcome you in a very kind and respectful way. There's a man Kevin Rockwood, who absolutely is one of a kind. This man will roll his sleeves up. Come out and Honestly let you know what your problem is and more times than not He will do his due diligence in a great deal of respect for the customers and do something for them to fix their problem that a mechanic would totally rake them over the Coals for. Thank you Mike for hiring Kevin, a Man who leads by example in helping others, were many others don't have the knowledge, experience, or even common sense of know how to fix people's cars and send them on their merry way, making them in business. What are the most valued customers I call them cheerleaders and private referral people many if not all,who barely limps in with their car not knowing what the heck is going on with it and Kevin of course with all his knowledge comes out roses leaves up gets dirty with love in his heart for everything he does thank you Kevin and thank Mike for your team members who go the extra mile day in and day out.

Caught driving in the rain, my car needed new wiper blades. I told the sales associate the make,…read moremodel, and year of my vehicle, and he directed me to the correct aisle. I chose mid-priced blades. Before I had a chance to pay for them, he already went out to the car and removed the old ones. After I paid, he promptly installed the new ones. I was in and out in less than five minutes. Excellent customer service.

These guys are the best around. Great friendly staff that gets the job done every time. I have been…read moregoing there for my kids BMX gear and now that we have dirt bikes it is the only place I go. Fair pricing on items and if it's not in stock they can get it. Bottom line this is the one stop shop for many needs, don't waste your time ordering online go to Zoom.

Took my rim off at home and brought it in because I don't trust these bike shops with my machine…read moreand I'm new to the area. Twenty bux sounded fair to mount my new tire on my rim. . . I went to get it the next day after they said I needed to leave it with them rather than just wait for them to mount it. ?? Went to pick up.. after paying an additional 20 to balance it I noticed that the weights they used were incorrect for my wheel. They swore up and down that I was wrong and the weights were "the right ones". Well, I paid and left only later realize they had marred my rim with the incorrect weights by pounding them on!! I don't know about anybody else but this is exactly what I was looking to avoid! By the way... a tire changer is only $50 at eBay... I recommend! Disappointed... hope they see this and refund me... Glad I kept the bike at home too...Steve.

This tends to be the auto parts store where I go to get the things I need. The guys behind the…read morecounter are very helpful and always take you to what you need. There was a large inventory of auto sun shades. I found cute ones and found the best one to fit my car. What more do you need?

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!