I recently hired Ardmore Windows and Doors to replace 18 windows in my home, and while the sales…read moreprocess started off strong, the rest of the experience was incredibly disappointing. To begin with, the sales representative was punctual, knowledgeable, and thorough. He clearly explained all the window options and helped us choose the style we wanted. Unfortunately, that is where the professionalism ended. One of the most alarming issues occurred during installation: a window was either dropped or thrown from the second floor onto my front lawn, where it shattered. The crew made no attempt to clean it up. I only discovered the shards the next day while outside barefoot with my toddler. I spent hours picking up tiny pieces of glass myself. When I raised this with the project manager, he didn't apologize or show any concern--he simply offered $100 off for my "time." Beyond that, the overall project management and execution were riddled with issues. I had to review the order sheet at least ten times because the company repeatedly made mistakes--wrong quantities, wrong styles, wrong hardware. Even after all of that, the final order was still incorrect. I requested that the new windows match the existing styles (e.g., 6 over 1, 8 over 1), yet this was ignored, and we only realized the error during installation when it was too late to correct. They also installed two top sashes in one window and acted as if this was normal. Their explanation was that "owners ask for ridiculous things sometimes," so they didn't question it. This was the only window of the 18 installed incorrectly, yet I was the one who had to push to have it acknowledged. The hardware situation was equally unprofessional. They installed mismatched pieces--gold locks with nickel lifts--because the hardware we selected was "out of stock," but they never told us. When we asked for replacements, they simply handed me a catalog and told me to choose new ones, offering no guidance, even though only one alternative actually worked with the holes they had already drilled. Another major issue involved the window screens. I requested screens for all windows in the original estimate, and this was clearly documented. Despite that, no screens were installed. Their excuse was that "homeowners don't often want to open their windows." After the mistake was pointed out, they installed makeshift screens that don't fit properly and are extremely difficult to remove and replace--clearly not the correct screens for the windows we purchased. The job, which was supposed to take a few days, dragged on for weeks due to unfinished work, installation errors, and repeated reorders caused by their own mistakes. Some of the work is still unfinished. I would not recommend Ardmore Windows and Doors to anyone. Unless you want to act as your own project manager, clean up after the crew, and still end up with results that don't match what you paid tens of thousands of dollars for, look elsewhere.

Why replace a window when Ardmor can fix the one you have. Great service, Great work, all at a…read morereasonable price. Thanks Ardmor Michael Colombo

I broke a glass shelf and they cut up an exact replica in one day. Great service and a very fair…read morecost. Fits great

Had positive experience with this company a few years ago so called to get an estimate. The folks…read morethat came measured the space multiple times and seemed confused. When I asked if ownership had changed hands I was told that the owner had recently sold the company to a long time employee. I paid in full (around $200) for the glass top and was told they'd call me in a week to set up delivery. The call never came. I tried calling 4-5 times- left messages, spoke with person that answered the phone, spoke with the owner- they never followed up. Haven't had time to report the incident to consumer affairs but plan to.

Robert is a true professional when it comes to glass he was able to make me a glass shelf on the…read morespot him &his crew or top-notch people with high work ethics highly appreciate you guys definitely would highly recommend if you need custom glass done. These people are the best at what they do.

Needed a custom glass door for our main bathroom reno and went with Signature Glass due to their…read morecompetitive prices and responsiveness. Robert did a great job! The door looks perfect, and he had it installed within a week. Highly recommend Signature Glass!

Had a window emergency, words I never thought I'd say, but in about 60 minutes, my Problem was…read moresolved! Quinto answered and sent his tech right away. The Tech was personable, quick and efficient. Thank You Unique Glass for saving the day!

I am really impressed with the job Unique Glass has done! Quinto, Yaz and his crew did a remarkable…read morejob replacing my living room windows. Not only were they knowledgeable, they were also friendly, thoughtful, humorous and professional! I highly recommend them and I'm looking forward to hiring them again.

Three strikes and you're out. We needed a glass door panel replaced and visited the shop. The…read morereceptionist took our info and we spoke to a salesman who didn't seem confident. He quoted us a price without seeing the actual door, and promised to come to our home the next day. No call, no show. The following Wednesday we called again. The owner came to our home, reviewed the damage and promised to have someone out by the end of the week. Again, no call, no show. We like to support local businesses, and decided to give them one more shot. Called again the following Tuesday. They promised to be at our home today at 9:30 a.m. AGAIN, NO CALL, NO SHOW. We called at 10:30 to ask where they were. The receptionist didn't seem to know anything about the appointment, and said they'd be in touch. It's now 2:20. We have wasted too much time with this company!

Fast , prompt , courteous service. Apollo Glass was there for me when I needed a quick fix at my…read moreRetail Shop. They even went out of there way to fix an ongoing issue I had with the door. I would highly recommend them if you want good old fashion Mom & Pop service. Keep up the good work Apollo Glass

JNS is doing an excellent job replacing the glass in my old windows. I recommend the highly.read more

From the owner: JNS Glass Mirror & Screen provides custom glass services to the Metuchen, NJ area.read more

I had my balance replaced. They were organized and business like in the appt setup, were on time,…read morerepaired the window on 15 minutes and were near and careful. Recommended.

Quick, courteous, easy, and affordable. Make these guys your go to for window repairs.read more

Great price. Very Professional. Did the job in a timely manner. The window came as I envisioned it…read more Definitely recommend. Thanks.

Efficient and extremely professional. Quoted me online, came and did the job, paid what I was…read morequoted for.