Three strikes and you're out. We needed a glass door panel replaced and visited the shop. The…read morereceptionist took our info and we spoke to a salesman who didn't seem confident. He quoted us a price without seeing the actual door, and promised to come to our home the next day. No call, no show. The following Wednesday we called again. The owner came to our home, reviewed the damage and promised to have someone out by the end of the week. Again, no call, no show. We like to support local businesses, and decided to give them one more shot. Called again the following Tuesday. They promised to be at our home today at 9:30 a.m. AGAIN, NO CALL, NO SHOW. We called at 10:30 to ask where they were. The receptionist didn't seem to know anything about the appointment, and said they'd be in touch. It's now 2:20. We have wasted too much time with this company!

Fast , prompt , courteous service. Apollo Glass was there for me when I needed a quick fix at my…read moreRetail Shop. They even went out of there way to fix an ongoing issue I had with the door. I would highly recommend them if you want good old fashion Mom & Pop service. Keep up the good work Apollo Glass

I was living with a broken storm window in my living room for several years. I patched it with…read moreclear packing tape and it looked terrible, since I continually had to stare it being in the TV room. Didn't want to call a repair person since it would cost me $100s. Then I finally decided to remove it and take to Eighteen Glass Co to see if it could be repaired. Best thing I've done in a long time. They took the broken frame and fixed it within a day and for an affordable $50. Eighteen Glass also replaced mirrored glass on a dining room table I managed to break several years back. Lucky for me they're still in business and conveniently located about 3 minutes away. I wish them continued success and encourgage anyone with a glass issue to give them a chance to fix it.

Highly recommended. Needed to replace a cracked double glazed upper in a double-hung window, and a…read morelarge (4'x6') double glazed picture window, with inserts, that had lost its seal and was very cloudy. Called, tech came out, measured, and estimate given same day. Placed order w/ 30% deposit. Was called a couple days later with advice that supplier was backed up, and it would be a month before they received the replacement panels. They immediately offered to return deposit, but we wanted to continue with them Extremely easy to deal with, honest, and highly professional. Said estimated arrival of glass was 10/1, and set a tentative appointment for 10/2. Called on 10/1 to confirm glass was delivered, confirmed a starting time for work on 10/2. Crew leader called and advised running 10 minutes late, and showed up within 10 minutes of appointed time. Two men completed the work in about 1.5 hours. Friendly, neat, professional, and correctly wearing masks. Paid balance w/ credit card and received a mailed receipt two days later. Totally painless, very satisfied with entire experience. Would not hesitate to use them again

Dan the owner of the company knowledge in all aspects of windows and window installation. His crew…read moreleader John went John was especially accommodating. After window was installed all detail work of getting molding back together outstanding..

Had a cracked window that we needed repaired and after a few calls with the response "no we do not…read morekeep window glass in stock" D&D glass not only had the glass but offered to do it quickly and have it back to us same day. Professional, pleasant, and great work!

This guy damaged my patio door when I availed his service to replace my patio door glass. After the…read moredoor glass was replaced, door has become very tight to close. When contacted, he responded by saying we cannot compress the wood attached to the door the same way as it was and you need to get the wood around the glass trimmed in order to move the door freely and something he will not fix it. After a few days we noticed, it started leaking inside and ruined all the door wood. First he was not agreeing and after sending him photos, he came to re-seal it. It started leaking again afterwards from some other side. This time, he is not responding well and asking me to send him a reminder on certain days. I contacted him but all in vain. He is not showing up and when I asked if I am going to file a complaint, he immediately responded that he has some personal issues due to which he cannot come and responded arrogantly that if I want I can go ahead and file a complaint and he has the best lawyers and he will win(attached his text screenshots). Also he mentioned he so many open cases where companies have not paid him and those cases are pending for years. It's been more than a month now since I last contacted him and still no response.

Unfortunately, this business is totally unreliable. I have waited 45 mins past the appt time and…read morethe 2nd appt, he never bothered to show up or call. Would not recommend using this person

It was such a pleasure working with forever doors. Customer service was excellent. Chantay never…read moremissed a beat. She answered all my questions and returned all my calls. I absolutely love my doors. Fabian installed my doors and he was so professional and pleasant to deal with. I totally reccomend forever doors. Great job guys. Sally !

In March 2025, my husband and I placed an order with Forever Iron Door for approximately 20 iron…read moreelements, including doors, windows, and an aluminum 12-foot slider. We dealt directly with the owner, Barry, who came to take measurements, which initially gave us confidence. Unfortunately, our experience with fulfillment and installation was very disappointing: * The workmanship was poor, and flooring was damaged during installation. * There were mistakes with jamb sizes (4-inch vs. 6-inch), which caused improper fitting and required additional drilling. As a result, the doors don't operate as they should, and the side windows cannot open fully. * To fix errors, we incurred extra costs in stucco trims and masonry work. * Interior doors were fabricated more like exterior doors, which was not what we expected and had to be altered and it still is wrong. * The 12-foot slider was not delivered with the rest of the order, leaving a large opening on the second floor of our home for almost 8 months. Despite many follow-ups, we never received clear answers on when it would arrive and suspect it was never ordered. * Some iron bedroom windows were not made to egress code. We were told we had approved the drawings, but in the end, these windows and the slider were never delivered. As a contractor with the plans he should have known building code compliance. * We were promised production updates and photos but did not receive them. * The installation overall was very poorly executed. What started as a project we were excited about turned into months of stress, delays, unexpected costs, and unfinished work. While Barry and his staff were responsive at the ordering stage, we did not receive the level of professionalism, communication, or quality we were promised. Based on our experience, I would never ever recommend Forever Iron Door. Once Barry got the 80% of the contract price from us and didn't account for the 12 ft door and egress windows, he chose to step away from the entire project with the majority of our money. Furthermore to top things off, we received papers today that he put a lien on our property since August 23th for goods we never received and services never rendered. We were bullied into giving him 80% of the total contract money before completion but we made the payment in good faith with the hopes he would complete the project as planned. That did not happen and he took complete advantage of seniors and good people. The keys for the multiple exterior doors were never handed to us and found scattered all around a construction site . What a nightmare and the delays resulted in astronomical expenses. This is not an accredited BBB operation and steer clear from this aggravation at a very hefty price.

In the Spring of 2021, I purchased a floor model of a beautiful Weber grill. They gave me a great…read moreprice for it and It is now summer of 2024 and it still works beautifully. They came and delivered it, installed the gas tank for me and I also bought a cover for it from them. They were kind and courteous and I didn't have any issues with this store. I will definitely be purchasing from them again!

Jeff Clayton, one of the owners was EXTREMELY rude to me! He yelled at me, insinuated I was a liar,…read moreand called me a "silly woman", before storming off into the back room, shaking his head all the way. Had my appliance issue not been favorably resolved by the installer, I was fully prepared to sue. My development uses Jamesburg Hardware for appliance replacement and has done so for many years. I have contacted my development's management, informing them of my horrible experience with Jeff Clayton, and asked them to consider NOT using Jamesburg Hardware in the future. As a customer, I expect to be treated with dignity and respect and not yelled at, patronized, or belittled. How I was treated is not the way to conduct business and retain/add customers!

Best experience amidst the worst renovation ever. I don't usually have the time to do reviews or…read moreeven feel compelled enough to write one. This experience has restored faith in business, small business and gives no reason for me to not take the time and write this review. Mark and his team are professionals. They provided what they quoted, executed flawless installs, even with construction screwups and delays. The quality of glass used was worth the price, which was the most reasonable. So pleased that we decided to change the other bathroom and contacted Mark again. Quick turnaround time...Again they exceeded expectation with professionalism, care and cost. Absolutely no one else to use or refer in the future.

They came and measured for a new shower door and had it in less than two weeks. Previous shower…read moredoor shattered so new one is thicker glass. Price was in the ball park of other estimates.

From the first moment I contacted Gorkin Glass, I had an outstanding experience. The office staff…read morewas friendly and followed up on every detail. The technicians arrived on schedule and did a fantastic job replacing a 100+ year old glass door panel. This company is one of the best I've every dealt with.

Company came highly recommended and we used years ago under under older generation. Replace old…read morecorner shower frame and glass. Shower door panel broken by installer, replacement installed less than a week later - silicone bubbled and zig zagged application, scratched frame, didn't clean down product before leaving. Found broken glass pieces on floor maybe from shoes? Bill, owner, committed to making good. I commit to updating this post.