I had multiple viewings set up through JWB, the first was all ai photos that looked nothing like…read morethe house i arrived at, they were totally fake pictures! The second and only suitable property was a condo it was nice and looked like the pictures. The third house i drove to on the other side of town had no lock box, so it was a complete waste of time. After the first house i realized they were using the same pictures for different listings, which is very deceptive! The next two houses were so run down and looked nothing like the photos i just kept driving. The last and final house was ok but there was a group of teens outside squaring up to fight, very unsettling! Updated review as i misunderstood the remote working qualifications.

This company is run by a bunch of scam artists. I live in an apartment complex that is "managed" by…read moreJWB, and yet they don't do anything there to take care of the people that are paying rent regularly. I moved in on my Birthday in Dec. 24. Got to my apartment, and it had never been cleaned. My windows do not lock properly, had to run my water for 2 days non stop, no screens or blinds on any window. My door has a huge gap in it, so the cockroaches that are in every apartment come through my door. Any maintenance request you put in, they put a bandaid on it and don't fix it properly. But then they will bill you because the problem isn't there. My newest neighbor just moved in with her kids... and her unit is already flooding from an existing problem they knew about from the previous tenants leaving the place. Now there is mold in the walls, and all of us are dealing with the headache... even though JWB gutted the apartment 2 months ago for flooding damage.

Invitation Homes made my application process quick, smooth, & easy. Working with Cristina…read moreFilippelli made this stressful transition into an amazing transition. Thank you, Invitation Homes.

After renting from Invitation Homes for approximately a year and a half with no major issues, it is…read moreincredibly disappointing that we have now spent weeks fighting to have serious problems addressed in our new rental home. The most urgent issue is the air conditioning. We raised concerns about the AC before signing the lease and were explicitly told by Hayden that the system had been repaired, inspected, and was in proper working order. After moving in, we quickly learned that this was not true. No work order had ever been submitted, and based on what technicians have told us, the unit appears not to have been properly serviced in years. So there's no misunderstanding or mixing of words, Hayden lied to us. Point blank. After finally getting a technician out to inspect the system, we were informed that the compressor had failed and needed replacement. That work order has now sat unresolved for nearly a week. Because a request for temporary cooling units was submitted alongside the compressor replacement request, the entire issue appears to have stalled. Temporary units were requested to provide relief while awaiting approval for the compressor replacement--not instead of it. Meanwhile, we are still living in a home that reaches approximately 90 degrees indoors during a Florida summer. Our movers and I were on the verge of heat exhaustion during move-in, and the conditions are so extreme that my children cannot comfortably stay in the home. Unfortunately, the AC is not the only issue. Prior to move in we discovered extensive water damage and what appeared to be mold growth. When we initially reported the problem, we were told that the condition was acceptable and did not warrant repairs. Only after significant back-and-forth did Invitation Homes agree to send someone to inspect the issue. Once they did, they immediately recognized the severity of the problem and ultimately corrected it. We have also reported that the primary bathroom sink is severely deteriorated. The sink material is so dry-rotted that it literally crumbles when touched. A work order was submitted nearly a week ago, yet no action has been taken. Turns out, that work order had been thrown out. We had to resubmit the claim, and no one will be out to even look at it until July 1st. Ironically, while these significant health and habitability concerns remain unresolved, the one issue that received immediate attention was a patch of thin grass in the yard after an HOA notice was issued. Someone arrived with grass seed the very next morning. It is difficult to understand why lawn appearance receives faster attention than air conditioning, water damage, mold concerns, and a failing bathroom fixture. The condition of the home at move-in was equally disappointing. The property clearly had not been cleaned at all. Flooring adhesive is tracked throughout the house leaving sticky patches everywhere, paint is splattered across the floors, thick layers of dust covers most surfaces, and the tubs and showers contain visible mildew and buildup. I attempted to address some of the cleaning myself, but deep-cleaning a nearly 2,500-square-foot home with five bedrooms and three bathrooms is difficult enough under normal circumstances. Doing so in a house with indoor temperatures approaching 90 degrees is nearly medically impossible. Invitation Homes eventually agreed to send a cleaning crew. However, the cleaning company later contacted us directly to explain that they would not be performing the work because Invitation Homes had significantly misrepresented the scope of the job and was only offering approximately $100 to deep clean the entire property. The company felt the compensation was unreasonable and declined the work entirely. At nearly $3,000 per month in rent and paying near $5k to Invitation Homes just to retain the lease, it is not unreasonable to expect a home that is clean, safe, and functional upon move-in. Instead, we have spent our first weeks battling unresolved maintenance issues, unsafe living conditions, and repeated delays. This experience has been exhausting and incredibly frustrating. As someone currently undergoing IVF treatment, the added stress and physical discomfort have made an already challenging time even more difficult. We simply want the home we were promised--a home with functioning air conditioning, safe fixtures, proper maintenance, and basic habitability standards. That should not be too much to ask.

Timothy fixed my dishwasher today, hes extremely helpful and professional and definitely someone…read moreyou can trust in your home. Thanks Timothy!

This company is so stupid. They always answer the phone but never have an answer. I've called for…read more75 days and no resolution to the problem of getting ONE POOL KEY. It's not that hard. It's so frustrating no one cares at all, I've had to hop the fence to get into the pool for my family what a quality job guys! Thanks for nothing! -sincerely disappointed

The most active and dedicated Real Estate Agent I've ever worked with! THANK YOU MARIO!…read more I have bought and sold several houses over the years and worked with dozens of Real Estate Agents along the way. I can say that - without a doubt - Mario has proven to be the most proactive, involved and effective agent of them all. Most agents simply passively post your property on MLS and wait for buyers to come along...NOT Mario. In my most recent property sale, I had my condo on the market for 6 months with another agent with only a few showings and minimal activity. I then stumbled onto Mario and switched to give him a try. Mario immediately took charge and came up with a plan. He went to the property, made a few key physical improvements, listed and marketed the property and within 3 weeks I had an offer and we closed shortly thereafter. Mario's communication, even over the Thanksgiving holiday weekend, was superb and, since I was living across the country from the property during the sale, he served as my eyes and ears locally. He was the consummate professional in my absence through the whole selling process. I CANNOT recommend Mario and his "Navy-to-Navy Homes" team enough. I would ABSOLUTELY work with the company again in the future and will personally recommend them to my friends and family.

My experience with N2N as a prospective tenant was the most stressful & upsetting experience I've…read moreever had with a rental company. You would think a company that markets to veterans would treat them better, but look at their reviews for their rental management. Excessive fees, a rude property manager, & lies throughout the process to get you to sign a lease quickly, not to mention almost trying to keep my deposit before I was ever furnished a lease when I changed my mind just hours later due to her unprofessional manners. For your application process/screening they use a third party service called "Findigs". The program is hard to navigate, uses AI to verify forms that causes delays because it cannot read what you submit, & if you have pets, they want an invasive amount of information Including the vaccine records & pictures of the animal. You will spend $25 per pet application on top of your own fee as well as a $300 pet fee & $150 for each subsequent. Bailey will ask for you to make your security deposit on the property in order to receive the lease. Refuse to make a deposit until you see the lease first & read it thoroughly so they do not try to take your deposit. Regardless of what they say, they cannot just take your security deposit if you do not agree to the lease. Its actually illegal. You are allowed to refuse a lease, it is not your fault if they take the property off the market before you sign a lease & lose applicants. They should know better that it is not a done deal until you sign, if they lose other applicants due to their lack of communication & professionalism, its on them. Educate yourself before signing anything, and find a different person to manage your property. You'll have better chances of finding applicants.

Suncoast Property Management has done a wonderful job managing our rental properties. Chris has…read moreput together a top-notch team that does not run away from problems like other property management companies. Instead, they find problems and solve them. Suncoast currently manages 25 rental houses and 1 office building for my company. They have overseen several rehabs from start to finish. The majority of the new leases that they sign have been higher than the rent comps that they initially provided. It also helps that Keith works directly with the contractors so that we don't have to. Suncoast has a great Team in place and we look forward to continuing to grow with them.

Rotten Bastards knew my score and goaded me for DAYS to get them the app money than just now…read moreabsconded with it telling me my credit bureau is low and I just did a HUD Medical request Form??????? STAY AWAY FROM THESE PEOPLE

Professional property management is the most challenging element in all real estate investment and…read moremanagement. The "middleman" is always to blame when things seem to fall short of perfection. I have followed JWB since their dubious start at the beginning of the historic real estate crash, around 2007. Investors were leaving in droves, and everyone knew it was the worst time to enter the market. Nevertheless, Alex, Adam, and Gregg jumped in. In just over 15 years they went from zero properties under management to over 6,000 today. Read that again. No one earns and maintains the trust of the owners of 6,000 properties without delivering extraordinary value. I have personal knowledge of their management style and results. The sixty-plus employees that makeup JWB are trained to serve their tenants professionally and fairly. As a landlord for nearly 40 years, I can tell you that serving tenants is always a challenge. Some are never satisfied and complain the loudest. The happiest rarely say so. JWB is one of the top property management companies in all of Florida. They have earned my respect and admiration. Paul Howard President & Founder The Florida Landlord Network

This is the worst company ever. I pay my rent every month. I signed the A3 year lease stating that…read moremy rent would not go up within the three years after the first year it went up. I've had to have code enforcement out here, three times and still nothing has been fixed now I had to pay double my rent to stop a eviction for me being two weeks late which I have kept in contact with Sydney through JWB when I asked him for an itemized printout of their attorney fees that I had to pay for they said they did not have one that they could provide however, when I call the Duvall County clerks office there was no eviction files nor did I receive any eviction papers stay away from JWB they are a scam. They do not fix anything they make you pay for everything I do not know how they're even still getting away with the crap that they get away with. You'll get an automated response from a bot named Kurt.

Very professional people to rent from. Great quality homes with a large selection all over the city…read moreto choose from. The increase at the end of the first year's lease was too much so we decided to move but they are a good company. They should consider a new lawn service though because the ones they use now (AMANA or something like that) is the worst lawn care company ever.

B E W A R E!!! Beware of any rental property attached to AMH. The customer support is nonexistent…read more Tenants with young children and pets have been without functioning AC in the Florida heat for 2+ days. When attempting to contact management, no answers. When finally speaking to someone, they were extremely rude saying "It's Florida of course it's hot." And that there was nothing that could be done until the next day. When politely asking if a different AC company that responds to emergency calls could quickly provide the service to help the tenants were told if any other AC company comes the bill would not be reimbursed forcing the tenants to wait until the AMH contracted AC company arrived three days later. This agency is a literal joke and doesn't routinely inspect and service the homes. Please stay away

Bought our home from them last year. A pretty good turn around and a very smooth process. Would…read morerecommend to someone buying their first home!

From the owner: Sell Your House Fast in Jacksonville Florida! We are FL natives that understand the local Real…read moreEstate Market.

I went to Stewart Title for the purchase of my first home. I bought a home without a realtor so my…read morebinder was paid directly to them. Everyone was consistently helpful, knowledgeable, and friendly. Towards the end of the process they helped get to closing by pushing the seller to get things done on time. When closing was close I received emails and calls to answer any questions and make sure I was prepared and knew what to expect. All in all I had a fantastic experience with Stewart Title and would recommend them to anyone.

HORRIBLE!!! preliminary closing statement not provided until…read moremorning of closing. Settlement fee double what should have been charged and closing documents not sent to the buyer in a timely manner.