been trying to look at a property, they keep sending lock box code that doesn't work and nobody…read moreassisting

This company is run by a bunch of scam artists. I live in an apartment complex that is "managed" by…read moreJWB, and yet they don't do anything there to take care of the people that are paying rent regularly. I moved in on my Birthday in Dec. 24. Got to my apartment, and it had never been cleaned. My windows do not lock properly, had to run my water for 2 days non stop, no screens or blinds on any window. My door has a huge gap in it, so the cockroaches that are in every apartment come through my door. Any maintenance request you put in, they put a bandaid on it and don't fix it properly. But then they will bill you because the problem isn't there. My newest neighbor just moved in with her kids... and her unit is already flooding from an existing problem they knew about from the previous tenants leaving the place. Now there is mold in the walls, and all of us are dealing with the headache... even though JWB gutted the apartment 2 months ago for flooding damage.

Invitation Homes made my application process quick, smooth, & easy. Working with Cristina…read moreFilippelli made this stressful transition into an amazing transition. Thank you, Invitation Homes.

After renting from Invitation Homes for approximately a year and a half with no major issues, it is…read moreincredibly disappointing that we have now spent weeks fighting to have serious problems addressed in our new rental home. The most urgent issue is the air conditioning. We raised concerns about the AC before signing the lease and were explicitly told by Hayden that the system had been repaired, inspected, and was in proper working order. After moving in, we quickly learned that this was not true. No work order had ever been submitted, and based on what technicians have told us, the unit appears not to have been properly serviced in years. So there's no misunderstanding or mixing of words, Hayden lied to us. Point blank. After finally getting a technician out to inspect the system, we were informed that the compressor had failed and needed replacement. That work order has now sat unresolved for nearly a week. Because a request for temporary cooling units was submitted alongside the compressor replacement request, the entire issue appears to have stalled. Temporary units were requested to provide relief while awaiting approval for the compressor replacement--not instead of it. Meanwhile, we are still living in a home that reaches approximately 90 degrees indoors during a Florida summer. Our movers and I were on the verge of heat exhaustion during move-in, and the conditions are so extreme that my children cannot comfortably stay in the home. Unfortunately, the AC is not the only issue. Prior to move in we discovered extensive water damage and what appeared to be mold growth. When we initially reported the problem, we were told that the condition was acceptable and did not warrant repairs. Only after significant back-and-forth did Invitation Homes agree to send someone to inspect the issue. Once they did, they immediately recognized the severity of the problem and ultimately corrected it. We have also reported that the primary bathroom sink is severely deteriorated. The sink material is so dry-rotted that it literally crumbles when touched. A work order was submitted nearly a week ago, yet no action has been taken. Turns out, that work order had been thrown out. We had to resubmit the claim, and no one will be out to even look at it until July 1st. Ironically, while these significant health and habitability concerns remain unresolved, the one issue that received immediate attention was a patch of thin grass in the yard after an HOA notice was issued. Someone arrived with grass seed the very next morning. It is difficult to understand why lawn appearance receives faster attention than air conditioning, water damage, mold concerns, and a failing bathroom fixture. The condition of the home at move-in was equally disappointing. The property clearly had not been cleaned at all. Flooring adhesive is tracked throughout the house leaving sticky patches everywhere, paint is splattered across the floors, thick layers of dust covers most surfaces, and the tubs and showers contain visible mildew and buildup. I attempted to address some of the cleaning myself, but deep-cleaning a nearly 2,500-square-foot home with five bedrooms and three bathrooms is difficult enough under normal circumstances. Doing so in a house with indoor temperatures approaching 90 degrees is nearly medically impossible. Invitation Homes eventually agreed to send a cleaning crew. However, the cleaning company later contacted us directly to explain that they would not be performing the work because Invitation Homes had significantly misrepresented the scope of the job and was only offering approximately $100 to deep clean the entire property. The company felt the compensation was unreasonable and declined the work entirely. At nearly $3,000 per month in rent and paying near $5k to Invitation Homes just to retain the lease, it is not unreasonable to expect a home that is clean, safe, and functional upon move-in. Instead, we have spent our first weeks battling unresolved maintenance issues, unsafe living conditions, and repeated delays. This experience has been exhausting and incredibly frustrating. As someone currently undergoing IVF treatment, the added stress and physical discomfort have made an already challenging time even more difficult. We simply want the home we were promised--a home with functioning air conditioning, safe fixtures, proper maintenance, and basic habitability standards. That should not be too much to ask.

This company is so stupid. They always answer the phone but never have an answer. I've called for…read more75 days and no resolution to the problem of getting ONE POOL KEY. It's not that hard. It's so frustrating no one cares at all, I've had to hop the fence to get into the pool for my family what a quality job guys! Thanks for nothing! -sincerely disappointed

Avoid Progress Residential at all costs - they are a health hazard and a lawsuit waiting to happen…read more I moved into one of their homes in April 2025, and since then, it has been nothing short of a nightmare. My AC has never worked properly, and even after I spent hundreds of dollars on TWO additional AC units, my home still climbs above 80° on hot days. Progress Residential never once offered to place me in a hotel (as required when a property is unsafe or uninhabitable), and they have flatly refused to address the real issue: MOLD and MILDEW literally growing out of my walls and vents. Under Florida Statute §83.51, landlords are required to maintain rental properties up to health and building codes, provide working air conditioning in habitable condition, and ensure the premises are free from dangerous conditions. Progress Residential has failed on every count. My home has humidity readings over 90%, visible mold and mildew, and severe air quality issues. Instead of fixing it, they gaslit me--claiming what's coming out of my walls "isn't mold" and delaying action for months. For those who don't know, mold exposure is a serious health hazard, violating both Florida Building Code standards and HUD's habitability requirements. It causes respiratory problems, asthma attacks, and long-term health damage--yet Progress Residential thinks tenants should just accept living in it. Now, in September, after five months of neglect, they have done NOTHING to fix the home. Instead, Vickie from Progress Residential has tried to bully me into signing an NDA in exchange for a laughable "settlement." This is not just insulting--it is a clear attempt to cover up their liability while tenants suffer in unsafe, uninhabitable conditions. She has been working on my case since early August and we have gotten absolutely no where she's just a higher paid person to push you around and ignore your request and try to make you out as crazy. She is terrible at responding and only gave her email which she takes well over 3+ days to respond. Progress Residential's business model is simple: * Collect rent at all costs. * Ignore Florida law and tenant rights. * Deny, deflect, and drag things out. * Offer hush money instead of repairs. This company is a disgrace. They do not care about your health, your family, or the law. They are violating Florida housing statutes, exposing tenants to toxic living conditions, and then trying to silence anyone who speaks up. I have photos of the mold and mildew, proof of humidity levels over 90%, and temperature logs showing my home routinely exceeds habitable conditions. This isn't just bad management--it's criminal negligence. If you value your health, your sanity, or your legal rights, stay far away from Progress Residential. They should be investigated, fined, and barred from ever renting to families again. ABSOLUTE TRASH COMPANY AND HOME! AVOID AT ALL COST. UPDATE 10/01/2025 Still nothing has been done. Still no hotel. Still no repairs. Still living in mold. Progress Residential is trash--an absolute shameful company that should be fined, investigated, and barred from ever renting again.

Brett is an amazing realtor. I have never had one like him; except a close friend. I've never met…read morehim in person as he has flawlessly assisted us purchasing a home as we are stationed overseas currently. He ensured our home will be in tip top shape for an ease of moving back stateside. I really didn't stress much, he followed up diligently to any questions I had; worked with our time differences. I feel went above and beyond to help us purchase this house and provided local services for us to upkeep our home until we arrive. If you are buying or selling in the jacksonville area; definitely use Brett; you won't regret it.

Horrible Experience with Navy to Navy Property Management…read more If I could give Navy to Navy zero stars, I would. Renting from this company has been one of the most frustrating, stressful, and disappointing experiences of my life. I trusted Navy to Navy to provide a habitable home for my family, but instead, I encountered negligence, unprofessionalism, and baseless accusations that I would never expect from a reputable property management company. 1. The Move-In Nightmare When I first moved into a property managed by Navy to Navy, I was told it was ready for occupancy. This turned out to be completely untrue. My family and I arrived to find an uninhabitable apartment. We were forced to stay in a hotel and pay for an extra day with our U-Haul, which was both inconvenient and expensive. I moved across state lines trusting that Navy to Navy would honor their commitments, but they failed miserably from day one. 2. Constant Disrepair The condition of the apartment when we moved in was unacceptable. Blackened walls and ceilings around the vents suggested poor air quality, the air conditioning barely functioned (leaving us sweltering in 80-degree heat during the summer), and entire sections of the apartment had no working electricity, including the kitchen and bedrooms. These weren't minor issues--they made the unit nearly unlivable. Despite multiple maintenance requests, Navy to Navy either ignored the problems or failed to fix them properly. 3. False and Baseless Accusations When I moved out, things went from bad to worse. I surrendered my keys on December 4, 2024, and hired a professional moving company to ensure everything was handled properly. The movers can attest that the apartment was empty and left in the same (poor) condition in which I received it--certainly not in worse shape. Yet, Navy to Navy's representative, Jorge, accused me of causing "extensive damage" and "changing the locks." These claims are completely false: * All repairs during my tenancy were performed by Navy to Navy's authorized technicians. * I never returned to the property after surrendering the keys, so it was impossible for me to cause any damage post-move-out. * I have photographic evidence documenting the condition of the apartment before and after my tenancy. Jorge's accusations were not only baseless but also deeply offensive. His unprofessional and antagonistic behavior made an already frustrating experience even worse. 4. Mishandling My Security Deposit Florida law is clear: landlords must provide a detailed, itemized list of damages to justify withholding a tenant's deposit. Navy to Navy failed to do this. Instead, I received a vague, generalized list that mentioned "painting" and "extensive damage" without any specifics or associated costs. This is a direct violation of Florida Statutes Section 83.49. Despite making an informal request via text on January 1, 2025, and a formal request via email on the same day, I received no meaningful response. I was told someone would follow up with me on January 2, 2025, but no one did. This lack of communication is completely unacceptable. The Bottom Line Navy to Navy's negligence, unprofessionalism, and failure to follow Florida law have caused significant financial and emotional distress. They have not only mishandled my security deposit but have also repeatedly ignored their responsibilities as a landlord. If you're considering renting from Navy to Navy, I strongly urge you to reconsider. This company's actions (or lack thereof) have demonstrated a clear disregard for their tenants' rights and well-being. I hope this review serves as a warning to others. Save yourself the frustration and stress, and find a property management company that values its tenants and follows the law.

My experience with Suncoast Property Management has been extremely frustrating. For over a week,…read moreI've been trying to tour one property in Citrus Springs, and the entire process has been unnecessarily complicated. Communication has been very poor. Every time I try to speak with someone, the employees either don't seem to know what's going on, give inconsistent information, or fail to follow through. It often feels like I'm being ignored or told things that aren't accurate just to move the conversation along. To make matters worse, when I finally had a scheduled tour, the lockbox did not work at all. I had to call three separate times for assistance, and no one was able to resolve the issue. I showed up at my scheduled time and still couldn't access the property. As a prospective tenant, this experience has been very disappointing. If it's this difficult just to view a property, it raises concerns about how issues might be handled after signing a lease. I hope they improve their organization and communication moving forward.

I contacted Suncoast Property Management today regarding two properties showing for rent. The first…read moretwo calls were dropped when the individual answering the call attempted to transfer me. The third person I spoke with who refused to give her name stated the following, "If the property is showin' online then its prolly' available. What else do you want?" I asked to speak with a supervisor or manager and the call was promptly disconnected. On the fourth call to Suncoast, I was eventually connected with an individual named Chris. He confirmed that both properties were available. I will not rent from Suncoast. Why? As a consumer, I vote with my dollars. I ask everyone who reads this to think about this question, "Why should I condone this poor, up-front service by giving money to this company on a monthly basis?" The service quality is poor at best. It may look like a value at first, but it is not.

i rented with jwb a couple of years ago . i was looking to continue to rent with them because i…read moreenjoyed the home i was in. when it came time to renew the lease they brung the price up to 1,800 when we were only paying 1,400. we declined and decided to move out! we asked the price would stay but we were told no. driving by one day after we moved out i see they had the house up for rent for 1,400. but yet my family was told no we couldn't keep the price . so you decline 1,400 just to relist it for 1,400? i was extremely mad and it was extremely petty. very disappointed i had to leave the home . my work was right around the corner. but looking at the reviews over the years.. i can definitely see why people call this place a scam. because how could you do that to people? i been lookin at some nice homes from jwb but between the scams and quality of the homes everyone is talking about .. i just might pass.

absolutely Terrible. Paid rent on time and still on late fees?…read morepaid rent on the 4th and the double charged me late fees another time. Charged me for a maintenance call when there was mold in the AC.

SHOULD BE NO STARS…read more I am beyond disappointed living in an AMH home. We have now been without AC for three days in the Florida heat, and this is not the first time this has happened. To make matters worse, when I submitted the work order, a vendor accepted it--but we never received a single call. I had to personally call AMH just to get the vendor's contact information, only to be told, "we can't come today." So why was the work order picked up if no one could even come out that day? When we called AMH back, all we were told was that management was closed and there was nothing they could do. The next day, the vendor finally comes out and tells us the compressor is out, but nothing can be done until a bid is submitted and approved--on Monday. Are you serious? When I called again the following morning, I was told the bid hadn't even been placed yet and there was no timeline on when it would be fixed. I had to demand that they call the vendor while I was on hold. Suddenly, the vendor "placed the bid," and now we're told they'll try to get it approved later that day. So again... we're just supposed to sit here and wait? This entire situation is unacceptable. There is no urgency, no communication, and no care for residents. We even have a sick child at home, and it genuinely feels like no one cares. The repairs here are always rushed or delayed, and nothing is handled the way it should be--especially something as critical as AC in Florida. I would never recommend living here. The only reason we're still here is because we are about to buy our own home.

Renters and future renters beware of renting from AMH. They are dishonest with their tenants and…read morebusiness practices. Will overcharge or double charge you with utilities. Cannot have electric in your name so they can control it all with extra fees incurred. You have to maintain the property like you own it, no yearly maintenance until something breakdown totally. Yet put little into getting the place ready to move in so there's a quick turnaround for the next sucker. Normal wear and tear is non existent and will hit you with those fees too when you want to leave. Even when you thoroughly clean up before moving out. Will find a way to eat up your deposit and try to charge you for other non existent expenses. Yet want to buy up whole neighborhoods. I have found out the hard way never deal with them so beware and definitely take pictures! Btw the corners of their homes are made of cardboard, leaks and rots away when there's storms...

Bought our home from them last year. A pretty good turn around and a very smooth process. Would…read morerecommend to someone buying their first home!

From the owner: Sell Your House Fast in Jacksonville Florida! We are FL natives that understand the local Real…read moreEstate Market.

I went to Stewart Title for the purchase of my first home. I bought a home without a realtor so my…read morebinder was paid directly to them. Everyone was consistently helpful, knowledgeable, and friendly. Towards the end of the process they helped get to closing by pushing the seller to get things done on time. When closing was close I received emails and calls to answer any questions and make sure I was prepared and knew what to expect. All in all I had a fantastic experience with Stewart Title and would recommend them to anyone.

HORRIBLE!!! preliminary closing statement not provided until…read moremorning of closing. Settlement fee double what should have been charged and closing documents not sent to the buyer in a timely manner.