1. Oz Home Buyers

    1. Oz Home Buyers

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    Jacksonville, FL

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    Oz Home Buyers

    5.0 (1 review)
    Closed 5:00 am - 10:00 pm

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    Invitation Homes

    Invitation Homes

    (132 reviews)

    Southside

    Invitation Homes made my application process quick, smooth, & easy. Working with Cristina…read moreFilippelli made this stressful transition into an amazing transition. Thank you, Invitation Homes.

    After renting from Invitation Homes for approximately a year and a half with no major issues, it is…read moreincredibly disappointing that we have now spent weeks fighting to have serious problems addressed in our new rental home. The most urgent issue is the air conditioning. We raised concerns about the AC before signing the lease and were explicitly told by Hayden that the system had been repaired, inspected, and was in proper working order. After moving in, we quickly learned that this was not true. No work order had ever been submitted, and based on what technicians have told us, the unit appears not to have been properly serviced in years. So there's no misunderstanding or mixing of words, Hayden lied to us. Point blank. After finally getting a technician out to inspect the system, we were informed that the compressor had failed and needed replacement. That work order has now sat unresolved for nearly a week. Because a request for temporary cooling units was submitted alongside the compressor replacement request, the entire issue appears to have stalled. Temporary units were requested to provide relief while awaiting approval for the compressor replacement--not instead of it. Meanwhile, we are still living in a home that reaches approximately 90 degrees indoors during a Florida summer. Our movers and I were on the verge of heat exhaustion during move-in, and the conditions are so extreme that my children cannot comfortably stay in the home. Unfortunately, the AC is not the only issue. Prior to move in we discovered extensive water damage and what appeared to be mold growth. When we initially reported the problem, we were told that the condition was acceptable and did not warrant repairs. Only after significant back-and-forth did Invitation Homes agree to send someone to inspect the issue. Once they did, they immediately recognized the severity of the problem and ultimately corrected it. We have also reported that the primary bathroom sink is severely deteriorated. The sink material is so dry-rotted that it literally crumbles when touched. A work order was submitted nearly a week ago, yet no action has been taken. Turns out, that work order had been thrown out. We had to resubmit the claim, and no one will be out to even look at it until July 1st. Ironically, while these significant health and habitability concerns remain unresolved, the one issue that received immediate attention was a patch of thin grass in the yard after an HOA notice was issued. Someone arrived with grass seed the very next morning. It is difficult to understand why lawn appearance receives faster attention than air conditioning, water damage, mold concerns, and a failing bathroom fixture. The condition of the home at move-in was equally disappointing. The property clearly had not been cleaned at all. Flooring adhesive is tracked throughout the house leaving sticky patches everywhere, paint is splattered across the floors, thick layers of dust covers most surfaces, and the tubs and showers contain visible mildew and buildup. I attempted to address some of the cleaning myself, but deep-cleaning a nearly 2,500-square-foot home with five bedrooms and three bathrooms is difficult enough under normal circumstances. Doing so in a house with indoor temperatures approaching 90 degrees is nearly medically impossible. Invitation Homes eventually agreed to send a cleaning crew. However, the cleaning company later contacted us directly to explain that they would not be performing the work because Invitation Homes had significantly misrepresented the scope of the job and was only offering approximately $100 to deep clean the entire property. The company felt the compensation was unreasonable and declined the work entirely. At nearly $3,000 per month in rent and paying near $5k to Invitation Homes just to retain the lease, it is not unreasonable to expect a home that is clean, safe, and functional upon move-in. Instead, we have spent our first weeks battling unresolved maintenance issues, unsafe living conditions, and repeated delays. This experience has been exhausting and incredibly frustrating. As someone currently undergoing IVF treatment, the added stress and physical discomfort have made an already challenging time even more difficult. We simply want the home we were promised--a home with functioning air conditioning, safe fixtures, proper maintenance, and basic habitability standards. That should not be too much to ask.

    Progress Residential - Suspicious mold

    Progress Residential

    (121 reviews)

    Southside

    Timothy fixed my dishwasher today, hes extremely helpful and professional and definitely someone…read moreyou can trust in your home. Thanks Timothy!

    So let me get this straight…read more This company looked at my application, saw over four years of rental history with one property. Prior i will property rental either two to three years, no evictions, no late payments, active credit accounts, stable income, and decided I wasn't "creditworthy" enough for THIS? If I had a perfect score 700+ I would have invest in my own property mortgage. And not renting where there can be infested with roaches or snake in ghetto areas. I dislike the zip code where I currently located, and I wanted a change for once. Being renting for the past thirteen years in Jax in one location 32211. If I had bad rental history, I won't have been able to rent. Pulling my credit history when I have not allowed anyone to pull my credit or add hard inquiry into my credit score. The fact that y'all remain in business because if 150 people apply for these ugly ass properties. Y'all will make $7500.00 in that week. While denying the majority of applicants. I Googled the property afterward and almost laughed. You're talking about a dated townhouse with a cracked driveway, stained exterior, and the overall curb appeal of a property that hasn't seen meaningful investment in years. Yet somehow the standards to rent it are higher than the standards used to maintain it. The funniest part is that I actually make more than enough to afford it. I was looking to change ZIP codes because of insurance costs, not because I was desperate for housing. Looking back, the denial did me a favor. The real question isn't why I didn't qualify. The real question is why anyone thinks that property is worth what they're charging. Nothing screams confidence in your product quite like pricing an aging townhouse like a luxury rental while rejecting qualified applicants. It's almost as if the business model depends on collecting applications rather than renting homes. If that's the level of judgment being used, then I consider the denial a compliment. Apparently, common sense and financial responsibility weren't the qualities being evaluated. Look at your reviews... FTC and Attorney General should investigate this so call property management.

    Navy To Navy Homes

    Navy To Navy Homes

    (54 reviews)

    Southside

    Brett is an amazing realtor. I have never had one like him; except a close friend. I've never met…read morehim in person as he has flawlessly assisted us purchasing a home as we are stationed overseas currently. He ensured our home will be in tip top shape for an ease of moving back stateside. I really didn't stress much, he followed up diligently to any questions I had; worked with our time differences. I feel went above and beyond to help us purchase this house and provided local services for us to upkeep our home until we arrive. If you are buying or selling in the jacksonville area; definitely use Brett; you won't regret it.

    Horrible Experience with Navy to Navy Property Management…read more If I could give Navy to Navy zero stars, I would. Renting from this company has been one of the most frustrating, stressful, and disappointing experiences of my life. I trusted Navy to Navy to provide a habitable home for my family, but instead, I encountered negligence, unprofessionalism, and baseless accusations that I would never expect from a reputable property management company. 1. The Move-In Nightmare When I first moved into a property managed by Navy to Navy, I was told it was ready for occupancy. This turned out to be completely untrue. My family and I arrived to find an uninhabitable apartment. We were forced to stay in a hotel and pay for an extra day with our U-Haul, which was both inconvenient and expensive. I moved across state lines trusting that Navy to Navy would honor their commitments, but they failed miserably from day one. 2. Constant Disrepair The condition of the apartment when we moved in was unacceptable. Blackened walls and ceilings around the vents suggested poor air quality, the air conditioning barely functioned (leaving us sweltering in 80-degree heat during the summer), and entire sections of the apartment had no working electricity, including the kitchen and bedrooms. These weren't minor issues--they made the unit nearly unlivable. Despite multiple maintenance requests, Navy to Navy either ignored the problems or failed to fix them properly. 3. False and Baseless Accusations When I moved out, things went from bad to worse. I surrendered my keys on December 4, 2024, and hired a professional moving company to ensure everything was handled properly. The movers can attest that the apartment was empty and left in the same (poor) condition in which I received it--certainly not in worse shape. Yet, Navy to Navy's representative, Jorge, accused me of causing "extensive damage" and "changing the locks." These claims are completely false: * All repairs during my tenancy were performed by Navy to Navy's authorized technicians. * I never returned to the property after surrendering the keys, so it was impossible for me to cause any damage post-move-out. * I have photographic evidence documenting the condition of the apartment before and after my tenancy. Jorge's accusations were not only baseless but also deeply offensive. His unprofessional and antagonistic behavior made an already frustrating experience even worse. 4. Mishandling My Security Deposit Florida law is clear: landlords must provide a detailed, itemized list of damages to justify withholding a tenant's deposit. Navy to Navy failed to do this. Instead, I received a vague, generalized list that mentioned "painting" and "extensive damage" without any specifics or associated costs. This is a direct violation of Florida Statutes Section 83.49. Despite making an informal request via text on January 1, 2025, and a formal request via email on the same day, I received no meaningful response. I was told someone would follow up with me on January 2, 2025, but no one did. This lack of communication is completely unacceptable. The Bottom Line Navy to Navy's negligence, unprofessionalism, and failure to follow Florida law have caused significant financial and emotional distress. They have not only mishandled my security deposit but have also repeatedly ignored their responsibilities as a landlord. If you're considering renting from Navy to Navy, I strongly urge you to reconsider. This company's actions (or lack thereof) have demonstrated a clear disregard for their tenants' rights and well-being. I hope this review serves as a warning to others. Save yourself the frustration and stress, and find a property management company that values its tenants and follows the law.

    JWB Property Management

    JWB Property Management

    (64 reviews)

    LaVilla

    i rented with jwb a couple of years ago . i was looking to continue to rent with them because i…read moreenjoyed the home i was in. when it came time to renew the lease they brung the price up to 1,800 when we were only paying 1,400. we declined and decided to move out! we asked the price would stay but we were told no. driving by one day after we moved out i see they had the house up for rent for 1,400. but yet my family was told no we couldn't keep the price . so you decline 1,400 just to relist it for 1,400? i was extremely mad and it was extremely petty. very disappointed i had to leave the home . my work was right around the corner. but looking at the reviews over the years.. i can definitely see why people call this place a scam. because how could you do that to people? i been lookin at some nice homes from jwb but between the scams and quality of the homes everyone is talking about .. i just might pass.

    This is the worst company ever. I pay my rent every month. I signed the A3 year lease stating that…read moremy rent would not go up within the three years after the first year it went up. I've had to have code enforcement out here, three times and still nothing has been fixed now I had to pay double my rent to stop a eviction for me being two weeks late which I have kept in contact with Sydney through JWB when I asked him for an itemized printout of their attorney fees that I had to pay for they said they did not have one that they could provide however, when I call the Duvall County clerks office there was no eviction files nor did I receive any eviction papers stay away from JWB they are a scam. They do not fix anything they make you pay for everything I do not know how they're even still getting away with the crap that they get away with. You'll get an automated response from a bot named Kurt.

    American Homes 4 Rent - Patio coming apart from house

    American Homes 4 Rent

    (98 reviews)

    Southside

    I was very happy with AH4R up until they changed my landlord late last year. Kelly Scott was…read moreamazing, responsive, always cared about us. The new landlord, Jacqueline is not responsive unless it's related to getting us out of the home/move out process. I had sent her my intent to vacate the first time and she cancelled it. I've had roofing issues after the hurricane Irma that have been reported and took months to be fixed even after I would contact Jacqueline to do something. Before we moved, I noticed that it wasn't completely fixed so now it's the next tenants problem :( It's been sad to have such good service and now and unresponsive landlord. Also, the rent increase seems so high, it's like they don't want us at their home anymore. We tried negotiating with them and they right out tell you they won't change their mind about the rent increase but offer you silly incentives to stay. Now, post-move out the battle to get my deposit begins. I'm being charged for clogged drains and replacing toilet seats (mind you, the house was impeccable when we left and certainly no clogged drains). They charged us for a carpet cleaning that was already done using the company they even recommended! ... Tenant for 2 years and sadly a bad experience at the end. I've rented from many companies and I know that if you want to have any of your deposit back, you gotta leave the property better than you found it. But AH4R is not very honest when it comes to returning your deposit.

    B E W A R E!!! Beware of any rental property attached to AMH. The customer support is nonexistent…read more Tenants with young children and pets have been without functioning AC in the Florida heat for 2+ days. When attempting to contact management, no answers. When finally speaking to someone, they were extremely rude saying "It's Florida of course it's hot." And that there was nothing that could be done until the next day. When politely asking if a different AC company that responds to emergency calls could quickly provide the service to help the tenants were told if any other AC company comes the bill would not be reimbursed forcing the tenants to wait until the AMH contracted AC company arrived three days later. This agency is a literal joke and doesn't routinely inspect and service the homes. Please stay away

    Firstservice Residential - Dirty pools

    Firstservice Residential

    (5 reviews)

    Southside

    We had some bumps with them, hoped they had "turned a new leaf". Our hope was misplaced. Do not…read morerecommend them. Especially weak on the financial side - inadequate record keeping - concerned we have massive statutory violations in GAAP and reporting due to FSR failure to perform and incompetence?

    DON'T WALK AWAY. RUN FROM THIS COMPANY After several…read moreproperty managers from FSR, we now have Beth Albertson. She has been an on-site Cam for almost a year. The photos show her lack of attention and leadership in our development. Todate, she has not enforced any of our rules. Vehicles are doubled parked on the street. For months she insisted the road was not the responsibility of the Master association! One car double parked, now everyone is doing it. Vehicles are being stored on the property! You will see a photo of a black SUV that has not been moved for over six months! This is not an typing error. Now a Texas commercial truck for the past 2 weeks, has decided to join in . Patios can not be used for storage! Every other condo has bicycles, tools, ladders, refrigerator, freezers , mattresses and storage bIns.....Gas grills are not allowed on the lanais in the condo buildings. Approximate 6-7 months ago, one unit put up curtains on the patio. Now many units have curtains on the patio Once a week or so Beth Albertson flies around the property on the golf cart. Either she is not fit for the job, or just decided to ignore it. You decide after viewing the current photos of this community. These violations have been reported to her on several occasions. She was also reported to her boss, Laura Nadel. For the past 3 weeks, Beth has been sending out emails with our rules. Will someone please tell her she has lost control of our community and no one is listening. More to come on another day Rita D

    Oz Home Buyers - realestatesvcs - Updated July 2026

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