We needed a fireplace/chimney rework and were so pleased to find the Mad Hatter team. Everyone we…read moredealt with, from sales and office staff to field reps and installers, were all the kind of knowledgeable, professional, conscientious folks you hope to find for a big project on your home. The whole experience, and especially the finished product, could not have been better. Not a discount operation but we got the quality we paid for.

Very professional We had a gas fireplace that had not…read moreworked for a long time. They did the diagnostics and repaired. He also cleaned the fireplace out, arranged the logs, and showed us how to operate it for the next owner

Both professional and responsive! Really appreciate the help in getting the Fireplace parts ordered…read moreand installed. Reasonably priced and highly recommend!

Chimney and Dryer vent services was very good. They showed up on time, assessed and cleaned 2…read morechimneys and 1 dryer vent and recommended some minor repairs. We engaged them to do the repairs which were completed on time and in a very professional manner. They cleaned up after the work. We were very satisfied and would definitely recommend them (and will use them) in the future.

Wonderful experience. Quick and efficient cleaning. Moved into a new house with a lot of dust in…read moreair ducts. I'm very allergic to dust. Bryan was responsive with fair pricing. Will hire again! Thank you!

STAY FAR AWAY FROM THIS BUSINESS…read more Months after Brian and his team serviced my home, I AGAIN discovered another portion of our ductwork left wide open and not properly sealed. The level of unprofessionalism and lack of attention to detail id simply astonishing. Do I recommend this business? OH HELL NO.

Quick response and next day service! I sorely needed dryer vent cleaning for my home as it had not…read morebeen done in a while. I reached out via Yelp and received a prompt response, cost and appointment. I highly recommend them. Now I can get my laundry done quicker!

Quick and clean work, RELIABLE. They left the old molding vents for us to throw away and replace…read morewhich I thought was considerate.

Excellent job and the crew is very knowledgeable and friendly. Quick to respond, on time and very…read morethoroughly cleaning.

I called when everything was closed due to our latest ice storm and no one could come out til days…read morelater but I had a flood and I freaked out, but Hurricane said they would be out within the hour, not only did he troubleshoot where my water was coming from but sent a plumber, got my water up and fully took care of my needs from beginning to end! This was the 3rd time I had a flood same area of my house but no one had truly found the root of the problem and got the old antquated type pipes out of my house and had them repaired.Subsequently restored the are better than ever. The customer service was excellent, timely repair and just great service!

This is an update to an 8-year-old review. My first interaction with Kennon was when I was trying…read moreto purchase my first home, and I requested an evaluation of the HVAC system in the home I was interested in. That evaluation was part of several issues that led me to run away from a money-trap property. Eventually, I found a home to purchase and have used Kennon for HVAC work since. My AC decided it was time for a stunt in the middle of the hottest week of the summer on July 3rd. Kennon was running holiday hours and staff for the weekend, not surprisingly, but they still managed to work me in and quickly replaced the capacitor. Christopher was quick and very kind.

I paid for AC servicing and afterward noticed a dining room…read morechair was missing. I sent the company a photo of the chair with details. The company initially told me they'd reimburse me $500 directly, but later said I'd only get the value credited toward purchasing a new AC unit - which I felt was overpriced. They said the employee involved was no longer with the company but never compensated me as originally stated. I would not use them again.

Technician arrived on time. Texted 15 minutes before. Listened to problem we experienced. Spoke…read moreabout possible problems and asked if he should proceed. Worked about one hour 45 minutes. Problem seems to be solved

They are professionals, they know what they're doing. I requested a replacement for my chimney…read moreguard because mine was rusty, and they did it.

We highly recommend them for any fireplace service. Brian responded immediately and fit us into…read morehis busy schedule. They are reliable, efficient, and fairly priced.

In the initial quote he said he would replace some rotted fascia board, so I hired him. When he…read morewas done putting the 1150 fireplace cap on I asked about the rotted wood, he said it must've been a miscommunication, and said he would be back to replace the rotted wood. Ghosted us, won't answer calls or messages. Another sketchy contractor for the Atlanta area.