Chimney Pro Cleaners did an excellent job. The technician arrived right on time and kept me updated…read morethroughout the day about when to expect him, which I really appreciated. He was very polite and thorough -- even flew a drone over my chimney to show and clearly explain some damage he found. He completed the cleaning in under 30 minutes and made sure no mess was left behind in the house. Overall, a smooth, fast, and professional experience.

I had this service done a couple of years ago, but I'm still to this day dealing with the…read moreconsequences. An absolute nightmare from beginning to end. I wish I had followed my gut feelings during the initial visit; now I am having to pay another company to re-do half of the work. I called to have a rain pan installed (that wasn't currently installed) and the termination cap replaced (old, rusted, looked bad). Their salesman comes out, we discuss my two needs, he flies a drone over my house to take a look, and gives me an exorbitant quote. We discuss more, and I begrudgingly accept to do the job for the price offered because I need it done. I provide the deposit for half the amount to get started. He emails me the invoice, and he only has the rain pan listed for the service. I ask him to correct it on the spot. He suddenly gets amnesia, claims we didn't just discuss the two items that we just agreed upon for this huge fee, and that we had only agreed upon the rain pan being installed. I told him to update the invoice with the agreed upon services/items or give me the deposit back. He refuses to give me the deposit back, gets upset, says he's "never going to find a termination cap that fits," says the current one is "just fine," but updates the invoice to reflect what we discussed (I SO WISH I HAD JUST INSISTED ON GETTING THE DEPOSIT BACK OR STOPPED PAYMENT ON THE CHECK, AND JUST PAID THE STUPID FEE FOR THEM TO COME OUT. Would have been money well spent to get rid of them.) He sends a guy out the following week to take measurements for the job. It then takes an eternity for them to return and actually do the job. They keep claiming they can't find a termination cap that will fit. About 1-2 months later, I get an email with one photo of the completed work taken from like 20 feet away (even though the guy is standing on the roof and could have provided close-up shots). I never hear from them again. The following years, every time it rains, I hear rain coming in the chimney (which I had never heard before). I hire another company to come out, clean the chimney, and give me some options on correcting Chimney "Pro" Cleaners work so the rain doesn't come into the chimney (the WHOLE point of a termination cap is stop the rain and other things from coming into the chimney! BIG FAT FAIL!). When the new company comes, they take close-up pictures to show me what's actually up there. Chimney "Pro" Cleaners had purchased a termination cap that was a completely different size, took metal shears and made cuts up the side, forced the cap around the top of the chimney, and drilled screws all the way around to try to make it fit to the shape. I have to pay to replace it again and repair the damage. Awesome. So if you want to waste your money and have to hire another company to repair the repairs, go with these guys.

Just had our fireplace inspected by Tovy's All In One Services. They won my initial business by…read moreoffering the best pricing around for a standard inspection, compared to other local vendors. This was a key factor as our recently purchased home has required numerous services and repairs. Cha-Ching! Though I may be frugal, I am still mindful about quality. Good pricing along with good reviews, what did I have to lose? Our technician, Alberto, was professional, very thorough and took his time to do a good job. Admittedly, for the low cleaning/inspection price, I was expecting a laundry list of issues (upselling services); That was not the case at all! A few small issues were pointed out at the end of the inspection. There was zero pressure to get anything done. Alberto simply recommended correcting them at some point. I requested an estimate to repair and Alberto's pricing was very fair. Since he was prepared with all the materials needed in his truck, we were able to get it all done on the spot. We now feel safe and confident about using our fireplace this coming season! Great service all around has won over our future business. Will definitely continue to use them for years to come.

We needed our chimney inspected and it's exactly what we got. Service was scheduled quickly. Our…read moretechnician was very thorough and although this can be a messy job, he cleaned up and was very mindful of the area surrounding the chimney. I have recommended the service to some friends. Will use again when needed.

Had a squirrel in my chimney area, called 3 companies and Advanced Chimney Sweeps was the only one…read morewho responded to my call on the same day. Good company, good service and would highly recommend. Honest evaluation of services needed with no pressured upselling.

It has been an absolute pleasure working with this company! I use them for chimney/fireplace…read moreservice on 2 of my properties and I strongly recommend them. Their charge is reasonable and their workmanship is excellent! I have the same feeling I have at Costco when I pay them - it's like I'm getting the best value for my money!

We had a great experience with Nir. He performed the chimney sweep, installed gas logs and burner…read moreset, and inspected our chimney flashing with a drone. He was very knowledgeable and friendly. Highly recommend

Niv and Bar were amazing. They showed up promptly at the beginning of our chimney cleaning window…read moreand informed me that the number one cause of house fires is not getting your chimney properly cleaned. I told them we hadn't had ours cleaned in ten years! They used a drone to inspect the top of our chimney which was in good shape due to our recent roof renovation. They did notice some foundational issues/cracks which they fixed free of charge after cleaning out our chimney. I will be using them once a year now to make sure our chimney is in tip top shape. They were communicative, trustworthy, and super informative.

Technician arrived on time. Texted 15 minutes before. Listened to problem we experienced. Spoke…read moreabout possible problems and asked if he should proceed. Worked about one hour 45 minutes. Problem seems to be solved

They are professionals, they know what they're doing. I requested a replacement for my chimney…read moreguard because mine was rusty, and they did it.

David did a great job for us at a fair price. Some other providers Yelp served up noted a full…read moreinspection & sweeping would be required right out the gate at multiple hundreds of dollars. David - who responds himself as the owner - lets you know what to expect & doesn't upsell just to pad the bill. He got right in there & saw that the fireplace had rarely been used in this 40-yr old home we bought, educated us on the type of fireplace & damper, as well as working to make a repair to the damper - no sweeping necessary. He then made sure the gas was flowing & burner working well. He cleaned up the little bit of debris & was on his way. I'll call him again if needed.

David was able to squeeze us in last minute to make sure our fireplace/chimney were ready for use…read more We had purchased our home a few months prior and hadn't gotten around to having the chimney serviced. David kept in touch with us on his arrival and took the time when he was here to help educate us on the proper use of our fireplace (things to do, don't do / things to look out for and be mindful of). He performed the chimney sweep and did an excellent job of making us feel comfortable using our fireplace in the future. Highly recommend him for your needs.

The team that came out to inspect and clean my fireplace were knowledgeable and thorough. I had an…read moreissue with my gas key being stuck and not turning, these guys fixed it in about 2 minutes and then completed the inspection/cleaning. They also talked me through my overall unit and some of the different components. Made a few suggestions for improvement and mentioned what their team could do to enhance the unit but definitely did not push anything. I'll be calling Southern Chimneys for any future fireplace needs.

Totally unwilling to work with us on a schedule. "We can meet you at 8:30". "Sorry, no can do, we…read moremay be there at 8:00". "We need you there before 2:00". "Sorry, no can do, we could show up any time between 12 and 4." We have kids. We have to drop them off and pick them up. We can be wide open from 8:30-2:00. Nope! Completely unwilling to work with us. Oh, well, on to the next company.

We needed a fireplace/chimney rework and were so pleased to find the Mad Hatter team. Everyone we…read moredealt with, from sales and office staff to field reps and installers, were all the kind of knowledgeable, professional, conscientious folks you hope to find for a big project on your home. The whole experience, and especially the finished product, could not have been better. Not a discount operation but we got the quality we paid for.

Very professional We had a gas fireplace that had not…read moreworked for a long time. They did the diagnostics and repaired. He also cleaned the fireplace out, arranged the logs, and showed us how to operate it for the next owner