I had the worst experience. I found this ad on Groupon. The ad was $200 worth of services for a $100, I called Chris told him I needed my hair done. I explained I had did my hair around the end of October. It was a blonde balayage, and I have dark hair. So my roots were growing back in & I had a lot of gray hair that was visible. So I mentioned that my hair was already blonde & I just needed a touch up and to make my blonde a little darker because it was too blonde for me. I also told him I wanted my hair a little smoother & he told me about a treatment that he would include in the service for me. So talkin on the phone I was pretty happy knowing I was going to get a great color I wanted.
I also told him I work until 6pm so he was very flexible because he owned the shop. When I got there, he was working on a client & I was fine with that. But he kept talkin to her & the took a 3 min break to eat. I was fine with that too, but he started on my hair at 7:16 and my appointment was at 6pm. So I was kinda already irritated but I just wanted to get my hair done. So as he was looking at my hair he mentioned that it would be a $35-40 extra because he was using an expensive color to make it look better. I was kinda a little mad but I was like hopefully it's worth it. So it would've been $240 but with the Groupon I'd basically pay $140, so at the end I really was shocked because it wasn't fully what I wanted. I told him my white hair was still visible & the color wasn't exactly what I wanted. He told me he was tired & couldn't fix it because it was late so I needed to come back the next day. I told him I can do 10:30 am but I needed to also pack. So I was kinda late I showed up around 11:05/11:10ish. The salon was closed & he wasn't there. I called him 4-5 times no answer. I left 2 voicemails because I needed to be on the road to Okc and he basically told me to fuck off in a nice way.
These are the texts I got from him. Btw in the texts he said it's Saturday he's busiest day, well today is not Saturday. It's FRIDAY. The first picture was how my blonde balayage was which was good. The second picture was when it grew out.
The third & fourth pictures was what I wanted my hair to look like...
The fifth & six pictures are what my so called balayage turned out. (Pink) & my white hair still visible. Not satisfied at ALL, WILL NEVER GO BACK AND I WONT REFER MY FRIENDS OR FAMILY. He really isn't professional at all & did nothing to make me happy. I hope nobody goes to this salon because he really is shitty & doesn't care. read more