Choi is the very best. So thorough. The salon is squeaky clean. And Choi is just lovely. A solid EXCELLENT! I have been coming forv10 years. read more

I had a very unpleasant experience at BT Nails. I use to work in the area and would pop in on occasion for a pedicure (they include a hot stone message). I recently went back to BT Nails for a pedicure. The girl did a good job - and I couldn't remember WHY I stopped going there. My second visit today reminded me why. THE OWNER. The owned is friendly but she must not be trained to do nails. Firstly, I had to correct the way she filed my nails on multiple nails. They were un-even and now I'll have to wait for my nails to gown out... Second, the way she applied red polish on my newly manicured fingers was awful. She got red polish on my skin and all over my cuticles. She didn't think to fix it. She said "look good?" ... Another girl did my pedicure. She did a good job - but then the owner came back and sat down and was about to paint my toes and I said "no, sorry - please remove the polish on my fingers. I don't want you doing my toes." The photos speak for themselves. Don't bother going here . Poor service, and you can find a hot stone massage elsewhere! read more

This is a fantastic nail/spa! I received a gift certificate for B.T. Nails, so I didn't know what to expect when I arrived. The staff there were so friendly and I felt so pampered while the ladies took care of my nails (had a mani and pedi). I was 39 weeks pregnant when I went, so this day of pampering was MUCH needed... and let me tell you I felt like a princess, especially since I could barely touch my toes! The colour selection was great, as they had a variety of colours to choose from. It was extremely clean and I liked that they had a TV for me to watch as I relaxed for the hour. If you live in the area and are in walking distance and need a little "me" time, then this is a great place to go! If you drive, you may have difficulty finding parking in front, but you can find a spot behind in the residential area. read more

Not impressed. Got a shellac manicure - had to correct the nail technician many times because she didn't notice some of the nail polish wasn't removed, the nail shaping was rushed and inconsistent, messy cuticles and had to point out splotchy coloration. Too bad, really. Price was more than other places in the neighbourhood. Will not return. read more

B.T. Nails - Inconsistent nail shape, blotchy and messy cuticles. - Nail Salons Near Me - Toronto, Ontario

We made a bee-line straight for BT Nails: it's the mom-friendly spa! How did we know? Try the huge sign out front that reads "Mom-friendly." Nice! Nanny Erin decided to find out the nitty gritty: what exactly makes this particular nail salon so special for the motherly ones? The staff happily obliged, giving her a full tour. Here's what she found out: The pedicure chairs are spaced apart at a comfortable distance - there's plenty of room for stroller parking right next to you. Concerned about harmful fumes? The salon doesn't do Acrylics work and there's a top-notch ventilation system - as well as air purifiers scattered throughout. Nanny Erin reports that the staff at BT Nail view sanitation as serious business. They explained that the pedicure tubs are pipe-free so that nothing lingers once drained. Moms also have the option of personal boxes and storage - so you could never have to share a nail file with anyone else. Like, ever. B.T. Nail is open Monday - Saturday 10 - 7 and Sunday 11-6 read more

I visited the salon after being recommended by a friend. I walked into the store in the morning without an appointment. The lady at the front politely asked if i could come back in an hour since she has some appointment already. I went to get a coffee from a near bakery and returned. Impressed with tons of selection of polishes and the staff was helpful to choose the polish. The service was quite attentive and polite. Atmosphere was relaxing and calm with soothing music to help me relax. The lady did a great pedicure. My callus was cleaned so well. I notice they clean the station right after the customer left. The service was enjoyable and i will definitely return for my monthly pedicures. read more

Was visiting a friend in the area and had a hankering for a mani pedi. In the "get to know your local neighborhood businesses" brochure, I called BT Nails because it was the only one that indicated the price for a mani pedi in the brochure. checking their website, they had a page dedicated to sanitation. That was the clincher to try it out. Arriving at salon, the two that were at the front (sorry, don't know their names), a young guy and tall, willowy girl, invited us in and had us choose out colors. The experience was great. The girls in the salon are really attentive and constantly asked if everything was ok (water temperature, the amount of filing of my nails, the amount of pressure of my massage), which i was very impressed with. The work was thorough and the the nails were done very well. The team worked very well together and there was no sense of stress or urgency from the girls. A great, relaxing experience. All in all, I was extremely pleased with the experience at the salon and would definately make it my usual spot if I lived in the neighborhood! read more

Overall, I had a very pleasant, relaxing experience here though the manicure itself was not the best (pedicure was great). I had a $35 mani/pedi so sometimes tough to complain for that price point. The lady I had was very nice and I was greeted warmly and seated right away. I was here for almost 2 hours (had budgeted for about an hour) and the salon was almost empty, so just be aware if you come here, there might be some time management issues. Pros - Comfy massage chairs and very nice, friendly service with tons of check in's on drinks, nail shape, etc - Pedicure seats are sectioned off so it feels a bit more private - Nice thorough callus scrub with very nice hot stone massage as well as hand and arm massage - They complete your manicure during your pedicure so theoretically it should be faster Cons - Polish application itself was quite sloppy and thick with uneven lines, some missed corners and polish on my cuticles and fingers. It hurt a bit when she used her nail to clean up the uneven polish on my cuticles. Like some of the other reviewers, I definitely could have done a better job myself at home. Since I had already been there for almost 2 hours, at that point, I didn't ask her to redo it. While I had a very pleasant, relaxing experience, it's tough to be in this neighbourhood as there are so many great alternatives close by. Feels like at the minimum, the part you really need to get right is the manicure itself and just take a bit more care with the work! read more

TL;DR - did a terrible job, refused to fix it, demanded that I pay when I was leaving with damaged nails with no polish done. I have been getting pedicures here for years with no issue but recently had such a bad experience that I will never give them my business again. If I could give a negative star count, I would. I went in to get a shellac manicure and regular pedicure a couple of days before my wedding. The owner did my manicure while another one of the staff worked on my feet. When the manicure was done, it was lumpy and uneven and there was polish buildup on and around my cuticles. It looked worse than what I can do with my non-dominant hand at home. I very pleasantly asked her if she could fix those issues and there was a total communication breakdown. Either her vision isn't great or she was lying, but she acted like she couldn't see all the mistakes. She said she would take it off and start again and then proceeded to buff my already thin nails down to nothing in her effort to get the shellac off. When she started the second attempt, she hadn't removed the first attempt properly, so it was lumpy again and when I pointed it out she acted like I was crazy and told me I'd never had shellac before so I didn't know what I was talking about. I've seen shellac manicures on my friends MANY times and it definitely has never looked like this did. At this point I said forget it, I'll just get them done somewhere else because I didn't trust her to do an acceptable job. Meanwhile, the girl working on my feet had been getting up and doing who knows what, so I've been in the chair for 2.5 hours and still don't have polish on my toes. The other people I was with were done and I was pretty upset at this point so I said forget the whole thing. The owner then demanded that I pay, not only for the mani and pedi that I didn't get, but also wanted to charge me for removing the shellac twice. I was literally laughing at the insanity at this point. Obviously I refused to pay, but the other people that I was with did pay for theirs, which were also poorly done. I took what was left of my nails to Hoang Thy Nails up the street and they saved the day. Did an absolutely beautiful job with great care and attention to detail. read more

Great place Awesome customer service. You also get a free stone massage with a pedicure! Quality of the services is also great read more

I went in yesterday for a mani/pedi and they were great! I had both services performed at the same time, which was very efficient and much appreciated. The pedicure came with a hot stone massage and both hands and feet looked great coming out. I'm fairly clumsy, so I messed up my index finger when pulling out my wallet. They were kind enough to re-do that nail and let me sit under the dryer longer. They also offer complimentary green tea. I will definitely go back. read more

I went to BT nails on Saturday for a Pedi. Their basic pedi is $30; I guess you pay for the scenery and not the quality. My pedi was absolutely terrible. I had to ask a lady to clean up around the toe nails. The pedi service felt half ass; I expected more for $30. The people who worked there were very nice but the quality of work was terrible. I wasn't going to make a review but it's Tuesday and the polish is chipped on multiple toes. I wouldn't recommend this place to anyone. read more

I highly recommend the amazing manicure/ pedicure I received today at BT Nails! Proprietor Choi and her amazing staff are efficient and professional. They rank far above the run of the mill of other nail salons in the area! Their dedication to cleanliness and a relaxing experience, is what I enjoy the most!! They specialize in treating in-grown toe nails!! Book now for your holiday parties! Audrey read more

I have been going to BT Nails for many years but today is my last time. The owner is the worst. She is rushed and sloppy and harsh. and I am really disappointed in my pre-vacation mani-pedi. For my shellac mani the lines are crooked, the polish is sloppy and she didn't do lotion or hand massage. She bumped her hand against a couple of wet nails and then blamed me. They got oil in my pants and they didn't do the hot stone massage they usually do. I won't be coming back. So disappointed. read more

Walked into the salon at 10 a.m. and asked to have a mani/pedi for my husband and a shellac for me.....sure no problem I was told. As I was sitting at the desk the lady informed me that I would have to wait as she already had a booked appt. So why not tell me that before we sat down? All they see is dollar signs! Another lady came in and wanted a mani/pedi....sure she says...Wth Of course she tried to up sell me on a treatment for my husband but I refused. She proceed to work on my husband. ...my mani and the other ladies mani/pedi. She said she may not be able to do my husband mani....I was furious and told her I was here before anyone else....I was going to leave and go elsewhere, we'll she wasn't going to loose that kind of money....no way! She rushed thru my shellac in 12 minutes...what a disaster....its so thick in places and thin and transparent in others and it doesn't cover the whole nail. My husbands mani/pedi is the worst I have even seen and as previous reviewers stated....they tried to overcharge. ....$67 worth of services was all of a sudden $79...no way. Will never go back here or recommend to anyone!!! Stay away read more

What a lovely experience. We were warmly greeted and had our jackets taken. We were immediately offered tea and water, had our jackets hung in closet. The ladies chatted openly with us and referred to us by name. I've read the reviews on the up-selling.. this didn't happen and maybe some other customers misinterpreted. This is a business so being offered other services is expected. We politely declined and that was the end of it. I had a fantastic hot stone massage, free with my pedicure. I will definitely be back and support this local business. read more

Terrible service and quality. I came here on a recommendation from a friend. We were warmly greeted but then it went downhill from there. When picking out our colors (there were several of us), we were rudely rushed. I requested the shellac french manicure and the quality was absolutely terrible! I could have done a better job myself at home. Lines were not crisp and one finger had so much gel on it that it was bulging on one side. When I requested that two particularly terrible nails be redone, the owner made excuses about how it was free hand and gel so it was more difficult. Only after one of my bridesmaids firmly requested them redone, she finally conceded. The lines were still not crisp or consistent but it was at least not very noticeable from far away. My bridal party decided to have the same color fingers and toes for uniformity. We decided on the colors and told the staff of our plans. The staff could not follow directions and applied the wrong color on one of the toes of the bridesmaids and then had the nerve to charge me extra as it was a premium polish. Only after I was clearly frustrated (not at the charge, but rather at the wrong color), then the owner made a lame attempt and finally offered to re-do the bridesmaid's toes. By then, it was late in the evening and we didn't have time to do this. My other bridesmaid ended up bleeding due to the foot massage during the pedicure. On top of that, she had come in with dark nail polish on her hands. We had selected a light pink for the manicure. After removing and then applying the light pink, remnants of the dark nail polish were clearly visible around the edges. I would never recommend this place or come back. One of the worst nail salons ever! read more

The pedicures and manicures are well done, and they really make an effort at creating a relaxing experience (i've had them bring out hot stones for a regular pedicure!). The only reason I would not give them a four is that they always try to up-sell you during your treatment. For example, halfway through your pedicure they will ask you if you want to add a callus peel for $10, a scrub for $5, etc. If you decline, they act as though you've made a really poor decision, and imply that the really pedicure just isn't any good, which isn't true. In short, it is not the quality of service that is a problem, since the pedicures are actually great, but this negative attitude, that sometimes prevents me from wanting to visit. read more