We had a great experience at the Twig Thrift Shop. There is a great selection no matter what your…read moreage, I went with a group of ladies in our 20s and we all ended up buying multiple things. The prices are very reasonable, I paid $6 for linen pants and $10 for a fuzzy pullover. The staff is so incredibly friendly and kind, and all proceeds go to support a local hospital. I would absolutely recommend stopping by!

This is the best thrift shop in old town - well organized, clean, and great prices in a good…read morevariety. Bonus for fitting rooms, The only problem is it is never open. I have successfully visited the shop twice in four years, and I wish the hours were less random and less confusing. Sometimes, it's closed, even though the website says it's open. It is a great cause and a place that I would drop things off more frequently if they had a better ability to do so. It would be great if there was a way to generate volunteers, as I'm sure many would support with ours and Intern, they would be able to generate more business.

I am a huge fan of the store! I'm converted their move has made this place everything you could…read moreever want in a consignment store. Great selection, amazing deals, wonderful for buyers and sellers. Great selection across the board, high-quality great vetting, very respectful, seasonal curated, and clean.

I never leave negative reviews... but this store has completely fallen apart under the new…read more"owners". The quality of the inventory is terrible, and pricing makes no sense--lower-end items are overpriced while real luxury pieces are undervalued because they don't understand designer brands. They also don't authenricate so you may be buying fakes. Additionally, when I asked to get my consigned items back (brand-new Ferragamo black pumps and YSL boots (worth $2,000 retail)) the staff seemed lost in their own system. They first said I'd already been paid for it (looking at my other sales), then claimed my consignment had "expired"after 90 days--even though it had only been about 70 days. They eventually admitted they couldn't find my items and said it must have been "stolen" and gave me just a $50 credit (Their contract states they aren't liable for lost or stolen goods, so consigners get no reimbursement), so please don't bring your high-end items here. They are disorganized, inexperienced, and unprofessional. If you want real expertise, integrity, and quality good go to New To You, where I've shopped and consigned for over 15 years--they know their brands, have high end goods prices right and take care of their consignors. Or any of the Current Boutique locations! (I don't work or get paid for promoting these stores..I just don't want anyone to be a victim of Mint like I've been)!

Every time I visit my daughter in Woodbridge, I HAVE to visit this thrift store. Great deals, very…read morewell organized, and sometimes even a surprise discount.

My mom and I visited B-Thrifty a couple of Sundays ago, and the customer service we received was…read moredisappointing enough that I wanted to share our experience. I asked our cashier, "Joe," if I could enter my phone number for any discounts or to accumulate points toward membership benefits, and he rudely said, "It's too late." When I asked what he meant, he repeated that it was too late because the store was closing and he couldn't allow me to enter my number, even though it wasn't 7 p.m. yet, the store was still open, and there was still a line of customers checking out. I wasn't asking for anything complicated, just to enter my number on the keypad right in front of him, ring up our items, and check out. I also asked if my mother could sign up for a membership, since I'd been raving about this store and she was excited to join. He said no to both. I was genuinely confused because he seemed annoyed with us, and we hadn't done anything to him. Confused, I asked for a manager. It wasn't a miscommunication, since Joe spoke perfect English. I just genuinely didn't understand the refusal. While waiting, I overheard another cashier explaining the day's color-tag discounts and promotions to a different customer. Joe never offered us any of that information. We were met with rudeness and dismissiveness from him. When the manager came over, she had an attitude and talked over me as I tried to explain what was going on. She said Joe meant "there's no deals on Sundays" and pointed to the sign. I told her I already knew that, I can read, and I've been a member there for years. I was trying to explain that Joe had refused to let me enter my phone number, sign my mom up for a membership, or tell us about the color-tag discounts, claiming it was too late because the store was closing , even though there were still people in the store. The manager's response was that if we needed discounts, we should come back Monday through Thursday, which missed the point entirely and left my mother and me feeling like we'd been stereotyped as customers who were only there for discounts. I've shopped at this store for years and brought my mother because I wanted her to love it as much as I do. Instead, the visit left us feeling dismissed and stereotyped over what should have been a simple, friendly interaction. Joe and the manager were rude and unwelcoming, which made us so uncomfortable. A little patience and basic courtesy would have made all the difference. Please work on your customer service.

Very nice thrift store. Prices are great! Would love to go back. I stopped and they were closing in…read more10 minutes so I just grabbed a couple warmer shirts for my husband. The cashier was a very welcoming and kind man.

While the shop is clean and well organized the staff has no idea how to work the credit card…read moremachine. The last time I went the woman ran my card like 8 times effectively draining my bank account. I didn't realize she had done that as she said the machine wasn't working so I paid in cash. Of course she didn't give me a receipt for my cash transaction. My bank said I have to get the refunds from the shop. I've gone back in spoke with someone else who also had no freaking idea how to work the machine or give me my refunds. She gave me the church treasurers phone number. Still no response and no effort to rectify my now four days of a drained bank account and tons of overdraft fees. Moral of the story, you might find some nice things here but only use cash! Pretty ridiculous to accept cards if none of the staff have any idea how they or the machines work ‍

For Old Town Alexandria, there's some really great hidden gems that are reasonably priced! It's…read moreorganized by item type and has some featured seasonal items at the front of the shop. I like all of the plates and decorative items near the entrance, but the sections of items are not clearly labeled and I'm unsure of the logic of the organization. Paintings are also scattered on the first and second floors - hanging items in general aren't organized well. Photo frames, especially the small ones, are overpriced in my opinion. The appliance section is very limited and I haven't seen much of anything worth buying. I haven't really interacted too much with the people working there, but I've never had any issues with checking out. Most of the items worth checking out are by the front, but I've found some great clothing and artwork in the back areas. Plus, they have discounts on select items that changes on a regular basis. Overall, a typical thrift store and a fun stop if you're visiting Old Town Alexandria.

They are not a legit thrift store. Selling empty food jars?…read more An empty bottle of jam being sold for $5 when it should actually be free or not. Even sold at the store. If you want to buy the bottle you can pay a dollar more and get it with the jam at Harris teeter give me a break people. This is not a thrift store!!!

I walk in with my son, no other customers presents and two elderly women employees at the register,…read moreupon entrance no greeting. I say "Hi" to them nothing. As I walk around with my son, another elderly woman employee is walking in the back area, also no greeting. Now I approach one of the only two clothing racks they have for men and she makes sure to come over and still never greets me, but I guess she had to make sure someone of my ethnicity wasn't going to try to steal something. As I get my son to walk out, a person of the "right complexion" walks in and what do you know, greeted properly by the woman making sure I wasn't taking anything. Unbelievable!

Tried to go there today and it looked like there'd been some damage to the front - wasn't sure if…read moreit was construction. However, the door was open so I tried to walk in. There was no sign saying it was closed. I can't describe how rude the person was at the front. She said she we are obviously closed. Ok? How would I have known that? It's too bad because they are a charity but I won't be back.

Friendly Customer Service! Wide variety of selection! The best part is you never know what you'll…read morefind!!! Military family's are always moving in/out... leaving treasures behind!!! I highly recommend shopping here!!!

This is one of the most upscale and most expensive thrift stores I ever went to on a military base…read more & in general. The staff is one of the most professional and knowledgeable in customer etiquette and in organizational & pricing skills. They are very thorough in curating & displaying high quality items, researching the items displayed, and placing a fair price on items sold. Some of the items are priced at what may seem outrageously expensive yet it is not. Mint condition or well known high quality items are priced at 50% (most of the time) of their selling price online used or new ( at this thrift store's highest amount price). I found an elegant Mikasa bowl for $8 there that seemed over priced, yet it is selling for $60 online used and a discontinued style. If you want dirt cheap and super low prices, you are better off going to a yard sale, typical thrift store, gimme a five, or general dollar store for a bargain or steal if you want items at a low price. If you are looking to resell items for profit, I would NOT recommend this place as well. According to my experience, the most superb deals and low priced items sold here are usually low key high quality luxury brands and not desired or well known by the general public. Once in a blue moon, you will find rare and spectacular items at a stellar price; even though, you might not realize it until you research or know the item's worth. I have purchased a vintage Rolex brand leather - brand new wallet with fine detailed & metal engraved hardware for only $4 there. I just bought it because it was red, real leather, and well made. I also found a low key yet high quality British luxury brand - new leather - wallet for $3.75 there too. Retro style curvy wood bar chairs for $35 each - was one of my most desirable finds here. I couldn't find the exact chair online because it might be vintage or no longer manufactured. The closest duplicate to it was priced at $244 a chair and had an unattractive cut out design on the chair back. Their book selection is always amazing and always have a buy two books & get one free deal. I always find the best giant coffee table photography books there and fascinating books. Another rare yet wonderful find here is vintage vinyl records in mint condition for $1 each. It took me a long time to write a review for this store, because I didn't think it was like your usual thrift store. It seemed that most of the items I was drawn to were consignment boutique or antique store prices - not at my price range except for the books and certain items. I realized this thrift store excels in customer service and had a lot of hidden gems & high quality items in the end that people usually disregard.

Very good value rotate their stock reduce prices monthly there was a lot of merchandise in a little…read morespace the staff was very pleasant

They sell fake Coach bags. I pointed it out to the manager that there were two bags that weren't…read moreauthentic and showed her how I knew that. Then she put them back on the rack!