I have been wanting to look give away some of my nice clothes that no longer fit. I found this…read moreplace from a Google search. I called and spoke to Natasha. She was very sweet and told me she would happily accept my donation and allow me to browse the inventory to get something discounted. There were lots of cute clothing items, shoes, home decor, accessories, appliances, books, etc. She told me they just opened up about a week before. I appreciated their kind customer service and patience with me. I will certainly return and continue donating for the future. Thank you!!

From the owner: We are a thrift store and consignment shop with unbeatable prices! We have new, gently used,…read morevintage, antique, and collectible items. All of our items are in good to excellent working condition.

I rarely leave reviews, but this experience was beyond unacceptable…read more I visited the Oxon Hill, MD location on a Saturday morning and waited in line for over 2.5 hours--along with approximately 50-60 other customers--while only ONE employee was operating the entire store and register. We were told that multiple staff members called out, leaving a single manager ("One") to handle everything alone. While I empathize with the employee, this reflects a serious failure in management and corporate planning by Ross Stores. There was no backup support, no urgency to resolve the situation, and no communication to customers about how it would be addressed. A 2.5-hour wait to check out is not just inconvenient--it's unreasonable and raises concerns about customer safety, store security, and employee conditions. One customer was elderly utilizing assisted walking device. They didn't announce cashier shortages until 2 hours into our waiting in line. If the items that I was picking up were not urgent, I would've walked out and many people did. This experience completely changed how I view this location. I strongly urge corporate to review staffing practices and implement contingency plans so customers are not subjected to this level of neglect. I hope this is taken seriously, as no customer should have to go through this.

I was telling my husband today. I like Ross but I will not go to the one on Oxon Hill Road anymore…read more Back in August my girlfriend and I were getting stuff for my niece for school and my girlfriend and she hit the security guard by mistake with the cart (definitely a mistake) and he called he a bitch...as if that wasn't bad enough his boss came up and co- signed his mess..smh. They are not the most friendly in there to begin with and then top it off with a dose of insult in the customers face. Of course she called the store to complain but who knows what happened if anything at all. Best I can do is not spend my money where my service is not valued.

Great personal service and great advice. Great value. I love that it's in the neighborhoodread more

I rarely leave negative reviews; however, my recent experience at Riverton Jewelers was…read moredisappointing and warrants sharing. I initially visited the store to have a ring resized. While waiting, I browsed their jewelry and tried on a ring priced at $259.00 (10k gold, per the owner at that time). I liked the ring but decided to think it over. Two days later, I returned to the store ready to purchase. I tried on the same ring again, confirmed that I wanted it, and stated that I was prepared to buy it at the listed price of $259.00, which was still clearly displayed on the tag. At that point, the owner checked her iPad and phone and then told me, "The best I can do is $329.00. The price of gold went up." I questioned how the price could increase by $70 in just two days--especially when the price tag still reflected $259.00 and I had been quoted that same price during my prior visit. I asked if the store would honor the posted price since I was ready to purchase immediately. She refused, stating she would "lose money" and said she would instead send the ring back to the manufacturer. The ring was then tossed aside rather than returned to the display case. In my opinion, this was poor customer service. I was willing and prepared to purchase the ring at the clearly marked price, but I was not comfortable paying an unposted amount that contradicted the displayed price. This experience left a very negative impression. Had this situation been handled differently, they would have earned a loyal customer, as I frequently purchase gold jewelry. Unfortunately, due to how this was handled, I will not be returning.

Depending on what you're looking for, you can usually find something here! This location is the…read moreclosest to my house, so I typically stop by when I need to pick something up. The store is always clean, and the customer service is great. I can always find an employee who is willing to assist me when needed. I'm currently loving the sale section! They're down to just one rack of women's items, so there are still some great deals to check out. I also noticed yesterday that they're remodeling the store and adding some fun new features, like self-checkout and online order pickup. Even when the lines are long, they always move pretty quickly, which I appreciate! I can't wait to see the finished look. I also heard they'll be getting a lot of newer items, so I'm excited to see what they have in store!

The store is located in National Harbor. The displays are neatly arranged. There is a large…read moreselection of casual and dressy outfits for men & women. Some clearance sales are decent. Many items seem overpriced. The "sales" make the prices more appealing. There were lots of sweaters, blouses, slacks and accessories. The men's section had suits & tops.

They moved! I found the new location and it's great. It was good to see the Today's Cargo crew…read moreagain after a few years. They had just what I needed.

They are absolutely amazing! Brought my wife's wedding ring in to be resized and change out the…read morediamond for a bigger one. The staff were extremely friendly and knowledgeable. The work itself was done to perfection and did not take long at all. I would highly recommend them.

This place is amazing! The handbags are truly works of art! Some can actually transform from…read morehandbags to art you can hang on the wall! The leather is beautiful! The artistry amazing. I wanted to buy EVERYTHING!! The lady at the store was super friendly, informative, helpful! I'll definitely be back!!

I'm walking to my gate and see the most beautiful collection of clothing and accessories from…read moreNigerian creators. The short sets were made of silk and were giving luxury all day. The purses and made of leather and other natural materials will definitely have people asking where you got your purse from. Truly one of a kind pieces that turn heads. At this time there is no online store because the owner said the pieces are made on a small scale, but they do have a store at National Harbor.

Great experience! Annika was lovely; she made me feel welcomed and comfortable. The best fitting…read moreexperience I've ever had.

I popped in to explore swimsuit options, and I discovered a brand I now adore. Not only was Noelle…read morewas super helpful and kind, but she provided me with options that aligned well with my style.

I didn't buy anything here (my wife did), but came in to see the new Gen 5 Smartwatches as I've…read morebeen reading a ton about them and was really interested in seeing it in person. Staff are usually pretty friendly in stores, but the woman that was in there when we came in really was just awesome. She helped me try out a bunch of watches (and my wife as well) and answered all of our questions as polite and as friendly as can be. I really enjoyed the experience of just being in there, and I very rarely have that experience in any other store (much less at an outlet). My wife and her sister picked up some jewelry on their 2 for $25 deal and we were happy to support a store with such great staff.

I was at Fossil on Sunday store# 8253 at Columbia mall. I had a fossil sport that to to long to…read moreload up the new data. So I needed a new watch that I had a warranty on it. At first I was getting a little irritated because I had to send my watch to get it fix and I had to pay for everything not good. But turns out that I was able to get a new and more upgraded Hybrid watch in store to replace my sport. Thanks to the wonderful help from Danielle and Ujala that made sure I was satisfied. And helped with everything. Very good job ladies.