I rarely leave reviews, but this experience was beyond unacceptable…read more I visited the Oxon Hill, MD location on a Saturday morning and waited in line for over 2.5 hours--along with approximately 50-60 other customers--while only ONE employee was operating the entire store and register. We were told that multiple staff members called out, leaving a single manager ("One") to handle everything alone. While I empathize with the employee, this reflects a serious failure in management and corporate planning by Ross Stores. There was no backup support, no urgency to resolve the situation, and no communication to customers about how it would be addressed. A 2.5-hour wait to check out is not just inconvenient--it's unreasonable and raises concerns about customer safety, store security, and employee conditions. One customer was elderly utilizing assisted walking device. They didn't announce cashier shortages until 2 hours into our waiting in line. If the items that I was picking up were not urgent, I would've walked out and many people did. This experience completely changed how I view this location. I strongly urge corporate to review staffing practices and implement contingency plans so customers are not subjected to this level of neglect. I hope this is taken seriously, as no customer should have to go through this.

I was telling my husband today. I like Ross but I will not go to the one on Oxon Hill Road anymore…read more Back in August my girlfriend and I were getting stuff for my niece for school and my girlfriend and she hit the security guard by mistake with the cart (definitely a mistake) and he called he a bitch...as if that wasn't bad enough his boss came up and co- signed his mess..smh. They are not the most friendly in there to begin with and then top it off with a dose of insult in the customers face. Of course she called the store to complain but who knows what happened if anything at all. Best I can do is not spend my money where my service is not valued.

I rarely leave negative reviews; however, my recent experience at Riverton Jewelers was…read moredisappointing and warrants sharing. I initially visited the store to have a ring resized. While waiting, I browsed their jewelry and tried on a ring priced at $259.00 (10k gold, per the owner at that time). I liked the ring but decided to think it over. Two days later, I returned to the store ready to purchase. I tried on the same ring again, confirmed that I wanted it, and stated that I was prepared to buy it at the listed price of $259.00, which was still clearly displayed on the tag. At that point, the owner checked her iPad and phone and then told me, "The best I can do is $329.00. The price of gold went up." I questioned how the price could increase by $70 in just two days--especially when the price tag still reflected $259.00 and I had been quoted that same price during my prior visit. I asked if the store would honor the posted price since I was ready to purchase immediately. She refused, stating she would "lose money" and said she would instead send the ring back to the manufacturer. The ring was then tossed aside rather than returned to the display case. In my opinion, this was poor customer service. I was willing and prepared to purchase the ring at the clearly marked price, but I was not comfortable paying an unposted amount that contradicted the displayed price. This experience left a very negative impression. Had this situation been handled differently, they would have earned a loyal customer, as I frequently purchase gold jewelry. Unfortunately, due to how this was handled, I will not be returning.

Forget all your preconceived notions about Rivertowne Commons Shopping Center. This establishment…read morehas been in the game close to 20 years! This jewelry store not only sells fine jewelry and various watch bands, but can repair watches like no other. I had 2 DEISEL watches that needed new batteries and one needed repair. I went to uber popular Batteries Plus first. They did not have the tools to remove the original batteries. Next I tried a well established jeweler in Alexandria. They could open the watches but couldn't get one of them to work. I took that same watch to Rivertowne Jewelers and they looked at the watch repair as light work. They repaired it then held it for observation a day or two. Most repairs can be made while you wait and fees are competitive. Be advised: Security is high. You must be buzzed in and out and security cameras are prominent.

The store is located in National Harbor. The displays are neatly arranged. There is a large…read moreselection of casual and dressy outfits for men & women. Some clearance sales are decent. Many items seem overpriced. The "sales" make the prices more appealing. There were lots of sweaters, blouses, slacks and accessories. The men's section had suits & tops.

I've been a shopper of H & M ever since the early days when they opened one of their first stores…read morein New York City. This store is decent but I noticed that most of the styles that I lok d, they did not have in my size. Apart from that, there was barely anyone around to help me find the right size. The couple of workers that I did see were busy stocking racks of clothes. Otherwise it was fun to browse and see what they had to offer. I didn't end up buying anything today. The store was clean and we'll aircondition d which was a good thing on a scortching day like today.

They moved! I found the new location and it's great. It was good to see the Today's Cargo crew…read moreagain after a few years. They had just what I needed.

They are absolutely amazing! Brought my wife's wedding ring in to be resized and change out the…read morediamond for a bigger one. The staff were extremely friendly and knowledgeable. The work itself was done to perfection and did not take long at all. I would highly recommend them.

This place is amazing! The handbags are truly works of art! Some can actually transform from…read morehandbags to art you can hang on the wall! The leather is beautiful! The artistry amazing. I wanted to buy EVERYTHING!! The lady at the store was super friendly, informative, helpful! I'll definitely be back!!

I'm walking to my gate and see the most beautiful collection of clothing and accessories from…read moreNigerian creators. The short sets were made of silk and were giving luxury all day. The purses and made of leather and other natural materials will definitely have people asking where you got your purse from. Truly one of a kind pieces that turn heads. At this time there is no online store because the owner said the pieces are made on a small scale, but they do have a store at National Harbor.

I had the best experience coming to Le bustiere. In desperate need for a bikini, panicking coz I…read morerun a big bust. I was met by Annika who welcomed me and made everything feel so at ease. She did not only find me a gorgeous bikini she made me feel like a queen. Will visit everytime I come to Washington. Beautiful shop with incredible proffesional staff , I highly recommend

The pieces I have purchased from Le Bustiere have stood the test of time, and are among the most…read moreunique in my closet. They offer a spectacularly curated and frequently updated selection of some of the best labels, particularly the Adams Morgan location. I hadn't been back since 2022--far too long. During this most recent visit last week I was refitted and tried on at least a dozen bras, lingerie, and corsets. Ursula and Ashley were amazing--helpful, patient, and genuine hype girls (over the course of 2+ hours of indecision). They took turns bringing things based on what I picked out, my updated size, and whatever else caught their expert eye, and helped me get in and out of the corsets as needed. We even talked must-have skincare at one point!