I been going to Mena for 8 years off and on. The staff is great and welcomes all customers. Amir,…read moremy stylist, has been absolutely wonderful. I would get braids in my hair, wearing wigs and may not see Amir for 3- 5 months sometimes. I come back with my hair unhealthy and sometimes shorter. He is so wonderful. He has it shampoo, deep condition & etc. and after a few visits my hair healthy again. He always welcome me back after my long period of absent. and always make my hair heathy and keeps it growing. He is absolutely the best and I appreciate his time and patience with me. I like to continuing going to him 8 more years! He Is The Best! . And A Great Hair Stylist! I give Mena's 20 stars Jerry R.

I've been going to this location for years and I always go to Andrew. He is so good and he doesn't…read moreburn your hair and your hair feels clean when you leave out. I also don't have that burn smell either which is why I love Andrew. Thank you Andrew for keeping my hair healthy all these years

As a person who works in customer service I was pleased with Fanta's quick response time. I was…read moresent her information by a cousin of mine. I reached out to Fanta, regarding a possible walk in she advised me of the time frame I would be able to bring my son in for re-twist. She provided education and tips to me over the phone even before I confirmed I would bring my son in. I am grateful for that. She quoted the service and what it would entail. She let me know who would be working on my child's hair he is a teenager and he and I are funny about going to different people regarding our hair. She scheduled my son with Kitura, who was also knowledgeable and did a great job on his hair. He is going to look great at our granny's bday party tomorrow. Long story short I do believe we have found our new home to take care of his loc journey. Thank you for being pleasant and great at what you do!! See you in 4 weeks.

Fanta the owner does excellent Loc's! That part I can give her however her business ethic is a…read morecomplete 0. She is never on time and on one of my appointments never showed or called to this day. She also canceled my daughter's hair appointment 15 minutes before her scheduled time. I referred people to her and she has put a bad taste in their mouth as well. You don't give a person an appointment and when they get there your in the chair getting your hair done and make them wait. Fanta has no respect for other people's time!!! So even though she is cold on Loc's she SUCKS with customer service!!!!

A shit show this is my second time up here I had to call 3 times to make a appointment for my…read moregirlfriend and they acted so busy with only 4 customers in the shop and one of the hairdressers is sitting here doing her own hair if u came to work come here and work

just now **WARNING** Do not go to this place if you have…read morenatural curly hair, thin hair, fragile hair, or want to keep your curl pattern. It seems like they only know how to use excessive heat & chemicals to straighten your hair. I went in for coloring service with Mohammad. My hair was beautifully colored with high and low lights. But overall it was a brassy blonde. I wanted ONE shade cooler and for any colorist this is a fairly simple process. I was initially excited because he has good reviews and recently he created his own blonde hair dye. Upon arriving he sat me down and asked me what I wanted. I told him just a shade cooler which would put me at a light golden blonde. He said ok and was eager to get started. Red flag #1 We did a strand test to see how my hair would respond. He let the strain sit for about 30 mins. The strand was platinum blonde. I specifically told him. I do not want my hair this light. So let's leave it on for less time. He He goes on to explain that he has to lift my hair up in order to deposit the color. This would be true if I had virgin hair or dark hair. My hair had already been bleached so I certainly didn't not 30 minutes of bleach. Red flag #2 I questioned his technique when he began parting my hair without detangling first. He did not detangle my hair before applying the color so as he was applying the color he's tearing my hair apart. His hair dye he created is very drying so I could hear my hair tearing and snapping from my scalp. I asked him if he was going to detangle and he said no it would take too long. Red flag #3 As he is dying my hair he is also dying someone else's hair. I was a bit nervous because he was dying her platinum blonde. And I told him again. I do not want my hair that color. He assured me that it wouldn't be. Despite my requests he leaves the bleach on for 30 minutes. He rinses my hair and it feels like hay. So dry & brittle! I was highly disappointed because my hair was platinum blonde with a green tint. So then he puts a toner on my hair and get this black toner on my roots because he wanted it to match my brows ‍. I had just had my brows microshaded so they were super dark. But I did not ask him to keep my roots dark. I went in for a touch up why wouldn't I want my roots touched up??!! After all the dying was done, my hair was coming out in chunks. I've always had pretty thick hair but after that, I could feel and see my scalp. I was so upset, I began to cry. He keep telling me this is what I asked for. After I said more than once I do not want to be platinum. Even after applying the toner my hair was an ugly platinum blonde with a green hue and black roots. I looked a hot ass mess. He took absolutely no accountability and didn't even express the slightest bit of remorse. Black women, we have to stop letting other people experiment with us. They really think we all have the same hair texture. They have no clue of the difference in textures, curl patterns, porosity. They don't care if our hair is fried or unhealthy afterwards. They don't protect the curl pattern, the actually ruin it. I stopped going to them before when they burned my hair using that blow dryer too close and too long. You're hair will be thin and fragile if you continue to let these people do your hair. I take accountability for not going to an actual colorist who has experience coloring curly hair.

Mena's is a 24 walk in hair salon... For that I love. Mena's stylist are not one size fits all…read more There are many things that Mena can improve. One improvement would be to hire or have staff do detail sectional clean ups every three months or so. There were spots where dust or hair were built up in untouched areas. The other is that some staff will hold a conversation with other staff while you are in the chair as though you do not exist. I've been through a few and was unhappy with my experience. Lastly, your hair request should stay with the basics....wash, blow dry, darker dyes, deep conditioning and flat iron. Now, I go to Nadi or Hani in Matteson... They really know how to do hair. If you need your hair done, you should call to see if or when they are scheduled to return. Again, I really love the last minute and 24 hour convenience. I would not change this continence for anything!

My hair didn't last a day. Chris did mine. Never had a problem with Max or Rabi. Steven is decent…read morealso.

Very nice stylist. Fast service and they always have available appointments. My daughter loves…read moregoing there.