Excellent experience. Mike at Brooklyn PC Clinic provides great service at a reasonable price. He…read morerevived my comatose PC and saved all the files that another service said were probably unrecoverable. I highly recommend him.

Mike was extremely helpful, patient at getting my issue resolved and a true professional. He took…read morehis time at making sure all options were explored thoroughly. Thank you for your assistance and kindness.

As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

Because of the stellar reviews on Yelp, I brought my computer with a disc problem in to NY Computer…read moreHelp. They told me it would take 5 days to recover my data.. and that they would keep me informed on their progress. As I've had this problem before, this sounded reasonable to me, because it has taken about 5 days in my past experiences. It has now been 30 days. They have not done one thing that they say they are going to do with the exception of a return phone call today. They've told me many times: in fact about 10 times, my data would be ready to be picked up tomorrow or the next day. They also say they'll call with updates. Friday they told me it will be ready Monday, and so I took time off work Tuesday to pick up toward the end of the day. Now they are telling me 3 more days! WHAT?? I have no idea how they got this many 5 star reviews. They have done nothing trustworthy so far in this 30 day experience. At least be honest with people. I know enough about computers and data transfer to know bullsh*t when I hear it. 1 star. Beware.

He didn't need to offer alternatives since he did not offer what I was looking for. Despite this,…read morehe wrote back with several options which I truly appreciate. Thank you for going out of your way to help me.

Nothing but great things to say about Peter! HIGHLY…read moreRECOMMENDED!! I contacted him to help us design and install an updated WiFi system in our 3 story brownstone. Which can be a challenge due to the construction characteristics of brownstones. He was fantastic! Incredibly responsive and proactive throughout the entire process. Designed a very cost-effective and aesthetically pleasing solution. The actual install was fast, totally painless and stress free. Thanks to him we're now enjoying super fast speeds all over the house!!

I recently bought a new laptop, but soon found that I had malware aboard that I could not remove. I…read morereached out to Mark and he quickly got back to me. We spoke and he assessed the situation that I was facing, and I decided to do business with him. What struck me about Mark was his technical expertise as well as his superb communication skills. All along the way, Mark kept me up-to-date on the status of my request. He completed the assignment and his prices were below what I was expecting. Superb guy, great service, and excellent prices. If you have a problem with a computer, call Mark and he'll resolve your challenges quickly.

My computer keyboard decided to ignore the letter P. A friend recommended Mark. He lives nearby…read moreand was willing to come to my place as I have limited mobility. He was thorough and explained what he was doing. He fixed the problem. He also made a few suggestions about how to make my computer more efficient. The price was extremely reasonable. An outstanding experience. I would recommend him to anyone with computer issues.

Moon went ABOVE AND BEYOND on my computer, which was messed up for weeks and he spent weeks working…read moreon it on and off in between my crazy work schedule getting in his way. He was also incredibly honorable and didn't charge me anything beyond what he quoted me for what seemed to be at the time a simple fix. Highly highly recommend for any of your computer needs

My family has worked with Moon for over 15 years now, when his store was in Cobble Hill and now…read morewith his mobile pick up and drop off it is easy to be in touch with him in Park Slope. Moon has saved many laptops at amazing prices, he upkeeps all our equipment very year with a vacumming of the insides, battery check etc which saves us money. He fixed many of our iphones when he was still doing phones. My best recommended local buinesses in all times truly. Moon is very kind, affordable, fair, funny and super knowledgeable. Very humble and modest. Swift and fair.

I would like to start this review explaining that I always hear people complain about how "mom and…read morepop" stores can never survive with the advent of the "big box" stores and there are many people who will actually boycott the "big box" stores in favor of the little guy. I decided to give this place a try because I felt a neighborhood store would provide the friendly service that most would expect. My HP laptop was just shutting off and we decided that we needed to see what the problem was. I called the store and was told that we would recieve a free diagnostic check. That was the highlight of the experience. We brough the computer in and was told they would look it over and let us know what they find. After a few days we called the shop and was told there they thought it was a virus but needed to confirm. If this was the case, we would be looking at $95. That was worth it. After calling back, they mentioned that this could possibly be the motherboard, a $200 + job where my response was, we might as well just replace the laptop. After a few more days we were told that they believe it was a virus and would have the laptop in a few days. If you notice, the canned response was "a few days". My wife finally called them on a Tuesday and they said it would be ready the next day. She tried calling in the morning and even went to the store. The gates were closed for the majority of the day. When she called back in the evening, we were told that "they were in"!! The gates were closed but they were in, very interesting. We were told that they would definitely have it the following day (Thursday). When my wife asked what happened the day before they told us that there was a "family emergency". So which was it, a family emergency or you were there with the gates down? Not a great business move to lie to your customers. Finally, Thursday had arrived and I told my wife that I would pick it up. It was supposed to be ready that afternoon. When I got to the store, sure enough, it was not ready. It was "90 %" ready which for me was just ridiculous. The owner stated that he told my wife it would be ready between 5-7 which is B.S., as stated, he said the afternoon. I then asked in a calm voice, "is this how you normally do business?" and was told, "yeah, this is how we do business!". No sooner, the owner then got loud with me and told me to take my computer and get out of the store if I am going to yell. Funny, I never raised my voice. In any event, I took my computer home after wasting nearly 3 weeks for nothing. Really surprised that this guy was such a jerk and would recommend that if you are looking for computer repair, try Staples or the Geek Squad. I wish I could give this place no stars!!

I tend to acquire things that break shortly after I get them. My poor dog broke his leg three days…read moreafter I adopted him (not my fault). I spilled water on my laptop weeks after buying it (pretty much my fault). In the case of the latter (though wouldn't it be exciting if they also offered vet services?), it was Park Slope Computers to the rescue. A highly rated repair shop walking distance from my house? Yes please. They correctly diagnosed the issue, special-ordered me a new keyboard, installed it in under an hour when it came in, and did it all for much, MUCH less than I expected to pay. And NICE people. My break-related bad luck aside, there's nowhere else I'd trust my computer with.

Sebastian does it again! He built me a home PC at a reasonable price that works great. He is my…read morego to for PC/laptop issues.

Sebastian is incredible! He was attentive, responsive, and fair! Fixed my computer (keyboard…read morereplacement) for $300 when Apple quoted me $1500!

Etamar and Yonatan were incredibly responsive to my requests and offered a great solution to my…read moreongoing wifi issues. We had a number of dead spots throughout our home and they had a relatively easy fix. From reaching out to them through ordering the equipment to installation was just one week. Etamar is efficient, polite and punctual and got everything done as promised. Everyone is thrilled and I recommend PointerTech without reservation. Thank you Etamar and Yonatan for everything!

I needed someone to re-vamp my home Wifi Network. Etamar came over right away and figured out the…read moreissue and fixed it incredibly quickly. He was very clear and very straightforward. I plan to hire him again to upgrade the whole system in the fall. Thanks!