If I could give a zero star, I would !!!!! Babe's Music Bar......so disappointing!! You walk in and the first sign you see is no reservations, first come first serve. We made sure to get there early 5:30 so we could get a table. As we stand there, we see plenty of open tables, but we were not able to sit at the open tables because they were reserved for friends and family of the servers/hostess. One of the patrons in front of me said, "the tables are seated at the servers discretion".
The table we were seated at was the only unreserved, undesirable table right by the swinging doors the servers come through constantly and prior to us sitting there, they were rolling silverware and cleared it off for us to sit there.
We said to server/hostess, this is ridiculous and were asked if we wanted to see the manager and we said yes. The manager (Bre) informed us that we made a 15 year old cry when she was just doing what she was told. Then she proceeded to kick us out on the spot and tell us we are no longer welcome at this place.
If a business does not plan to follow their own rules, then don't proceed to kick out customers because a server "cried" when the confronted with the fact the company is not following their own rules. You kicked out a long time customer (10+ years) and you tell us we are not welcome back. Sorry I am not someone that just sits back and says Oh well!! If a person or company can't follow their own rules and then make it seem like it is my fault, you need to ensure "ALL" your processes are in place. You had a sign up for everyone to see, but your main focus was reserving tables for friends, when you had no idea if and/or when they were coming. I, as well as others, odds are, adjusted schedules to ensure we would enjoy a pleasurable experience, but were extremely disappointed.
We never once raised our voices to the hostess/server and the Manager (Bre) came over and never even asked what our issue was. She (Bre) came after me saying that we made a 15 year old cry and were instructed to leave and never come back. I will note this a second time, we never once raised our voices, nor did we say anything derogatory to the hostess/server. And as we walked out, the 15 year old that seated us was perfectly fine and assisting others, with no tears in her eyes. I have worked for the same company for 25 years, been in management positions, and have the understanding that the customer is always right. I also know there are exceptions to the rule, but I have never been treated in a manner that I was treated tonight, especially by a manager. For us to ensure we got there early enough to get a respectable table and to be treated the way we were was totally unacceptable. I highly recommend staying away from this establishment, as they only care to cater to the friends of their employees. Please remember that when times get tough. As long as I can get one person from attending your establishment I will be happy. For your manager (Bre) to treat people the way she does is totally unacceptable and you really need to take a look at who your management is. Thank you. read more