Wish all the beauticians here would wear a mask when working on people's faces. Only one lady…read moreconsistently wears a mask... the rest don't. There is nothing scarier than getting your eyebrows done while someone is sniffling away super close to your face :/ However, prices are competitive, location is convenient (in the mall, with plenty of parking), wait time isn't bad as they have multiple beauticians at any given time. Sometimes they aren't as thorough as they could be - there's random stuff they leave out due to lack of attention - but overall a good place for your threading and waxing needs.

!!!! DO NOT RECOMMEND - LONG TIME CUSTOMER TREATED DISRESPECTFULLY !!!!…read more I've been a loyal client at this salon for over a year after moving to Los Angeles, & my experience was always wonderful but only because of Usha. I specifically came for her, knew her schedule, & trusted no one else with my eyebrows. On June 17, 2026, between approximately 7:30 p.m. and 8:15 p.m., I waited 20-25 minutes before being told that Usha had taken an extra day off. What frustrated me most was that no one informed me when I checked in, despite me driving over an hour specifically for her. I simply asked why I wasn't notified & whether there was any type of compensation for the inconvenience. Instead of empathy or even a simple apology, I was met with a rude attitude from Ira. Ironically, Ira had threaded my eyebrows once before, & I was unhappy with the results. That's why I switched to Usha & never looked back. Usha consistently did an amazing job every single visit. Ira aggressively told me my only options were to let someone else do my eyebrows or leave & come back another day. When I explained that I had wasted over an hour driving there, along with my time & gas, the conversation escalated because of the way she spoke to me. Rather than trying to resolve the issue professionally, she became argumentative, mocked me, refused to identify herself, rage baited & put her hands in my face, & continued provoking the situation instead of de escalating it. One of the employees even told Ira to stop escalating the situation because she was making matters worse. Security was eventually called, & during that interaction I was encouraged by security to file a formal complaint, which I have since done. After leaving, I went to Babi Threading in Culver City, located on the same second floor of the mall, where Kiran & her team immediately welcomed me, did my eyebrows beautifully, & treated me with kindness & professionalism. The difference in customer service was night & day. The most disappointing part is that Usha is an incredible threader, & she is the only reason I remained a loyal customer for over a year. Unfortunately, because of the way the situation was handled by " management IRA " they have lost a faithful client. No customer should ever be spoken to disrespectfully for asking reasonable questions after driving a long distance for a specific service provider who wasn't available. Lastly, I want to sincerely thank Matthew, the security officer, for remaining calm, respectful, & professional throughout the situation. He understood why I was frustrated & helped de escalate everything peacefully. His professionalism stood in sharp contrast to the way I was treated inside the business. Customer service starts with communication, accountability, & respect. Unfortunately, my final visit reflected none of those values. I will never return here & I cannot recommend this establishment based on my first & last time I'm disrespected especially helping out a company in need. Do better & humble yourself. " you're a joke "

I'm and out in 10 minutes! Priya did my eyebrows--it hurt so…read moremuch but the end result was amazing! Definitely ask for aloe to soothe the sting! Oh, and don't forget to leave a tip! 100% recommend! They look "thin" but I really don't have much eyebrows to begin with. ‍ They are naturally light in color and not thick.

Went here to get my eyebrows and chin threaded..safe to say they rushed and cut my chin over 20…read moretimes. I have multiple scabs forming and idk how they did it but it burned after for the entire day. And I still had hairs left after this assault. Won't be back.

I'm posting this on behalf of my cousin as she doesn't have an account on yelp, but she wants to…read morewarn people about her situation today. I have been going to thread my eyebrows here for more than 2 years (with an Asian lady, not sure what her name is) .Every time I loved it. Here and there I would also ask to have my upper lip and chin waxed. Unfortunately, today went horrible. I have attached a picture of the aftermath. I went back to show her what had happened and instead of apologizing she instead said it was due to me having sensitive skin and it was my fault for not letting her know so she could have applied something prior to waxing. (note this is not the first time I had waxed with her and she had never applied anything before) She just refunded me $6 dollars and told me to go home and apply aloe Vera.

Owner or whom ever, first time she did them she was in a rush and lefts cuts on my eye brows from…read morethe force she was using . I gave her the benefit of the doubt. Today came in not busy and she was using so much force she cut me up so bad. I was literally wincing from the pain.

I called Zaib's at 10 AM the day I needed to have my eyebrows done to see if I could schedule an…read moreappointment. Luckily she was able to book me in same-day! Zaib keeps her salon very clean and comfortable. The threading lasted a little less than 10 minutes, super quick. I am so so happy with the final result, finally feel like myself again! 10/10 experience I will be back.

I'm new to Culver City and chose Zaib's Place based on good reviews. I usually get my brows…read morethreaded for a clean-up and have always had a great experience elsewhere. Unfortunately, this visit left me incredibly disappointed and genuinely heartbroken. When I arrived, I didn't realize it was by appointment only, but I asked if she had time to take me. She said yes, just to wait, so I did--while she tinted another client's brows. I wish more than anything she had told me no. I've been blessed with thick, full, fluffy brows and I've worked really hard to maintain them. When it was my turn, she never asked me what I wanted. She didn't remove my makeup or clean the area around my brows beforehand, which I've always had done at other places. That was the first red flag. I told her clearly, "I like my brows thick. I'm just here for a clean-up," and she said okay. But once she started, she took an unusually long time, kept plucking, and then started using scissors. I should've trusted my gut and stopped her. When she handed me the mirror, I was genuinely in shock. My brows were so thin--nothing close to the "clean-up" I asked for. I told her they looked really thin, and she just said to use brow gel to brush them up. But how? She cut them so short there's nothing left to brush. Now, my right brow is noticeably thinner than the left. I look like I stepped out of the '90s--and not in a good way. I haven't been able to look at myself without getting emotional. Brows frame your face, and for many of us, they're deeply tied to our confidence. I left feeling devastated. I don't enjoy leaving negative reviews, but I hope this saves someone else from going through the same experience. If you love your brows, go elsewhere!

Rene has been doing my brows for years and I won't let anyone else touch them. This really is the…read morebest threading salon on the west side, possibly in the whole of LA. Convenient location with metered parking out front (or the CVS lot opposite) with really good pricing plus a loyalty program (tip - bring cash). Support your local small businesses! This place is truly the bomb and the ladies who work there are artists.

My first visit was ok but my 2md visit today was a total disaster. The young woman wasn't…read moreaccommodating even after I told her I was uncomfortable and (invisible) handicapped. Im very tall and needed neck support as I had on my last visit and she didnt want to move me to a better chair. One eyebrow is skinny AF and the other looks fat and unfinished. I was very clear about what I wanted and clearly she chose to do her own thing. Now I'm stuck with BAD brows for the next month or so until these grow back. Honestly i feel like she did it on purpose. If you like your brows go elsewhere. I didnt tip for bad service and I surely wont be back.

Wow! I went to Lisa for a lash lift and tint and had the time of my life. The location is so cute…read moreand when I walked in I felt instantly relaxed. The interior and decor is so beautiful! In the second room where my lashes were done, i laid on a HEATED bed which i cannot rave more about. I was so comfortable as Lisa lifted and tinted my lashes (which all took about ~45mins). Lisa let me be a little chatterbox throughout the session but in my silent moments I enjoyed the ambient music. i haven't worn makeup or tired with my appearance for YEARS and having lifted black lashes adds SO MUCH. I need to go back for an eyebrow appt because now that my lashes are tinted im realizing my brows are TRANSPARENT!

Lisa did an amazing job on my lash lift! My lashes look so lifted, curled, and natural. She was so…read morekind, detail-oriented, and made the whole appointment feel easy and relaxing. Highly recommend!

Bobi is the best !!!! I'm so glad I found her I literally travel 45+ min for her service atleast…read moreevery 1-2 weeks .. she brought my confidence back and is so passionate and caring about her job she'll get even the smallest ingrown hairs and actually cares I always leave 1000% satisfied!! I appreciate her and her service THANK YOU !!!

I usually love this place and have been happy for a while. But Chyanne who is there Sundays, leads…read moreme here. I'm going on vacation and I won't even post the pic bc my feelings are so hurt. I would never guess they had ppl working here that don't know what they're doing. My threading and tint both look ridiculous. I will be having to grow my right eyebrow back for sure.

Alyssa is truly my FAV! Literally one does it like she does. I have been coming to her for over a…read moreyear now for my brow threading and I refuse to go to anyone else. My brows look flawless every time and her customer service is TOP notch. It's always such a relaxing peaceful vibe when I come in and the experience is always great. I highly recommend her if you're needing brow threading, lash lifts, or brow lamination! I recently got a lash lift and brow lamination from her and will definitely be getting them again in the future

Alyssa's brow work was consistently great, and I was a loyal client of hers for nearly six years…read more Unfortunately, my experience with her business practices and customer service has been deeply disappointing. I recently purchased a 10-session package for $430. I only learned Alyssa was leaving because she casually mentioned it during one of my last appointments. As a client with a half-used prepaid package, I was never proactively notified, offered options, or told how my remaining services would be handled. To be fair, I genuinely tried to make the situation work. I even booked an appointment with one of the artists Alyssa personally recommended. Unfortunately, while they were kind, the results simply were not to my standards. That confirmed what I already knew: I purchased this package specifically because I trusted Alyssa's work--not simply because I wanted eyebrow threading. Feeling stuck, and without another solution, I requested a prorated refund of the unused package. I didn't ask for this refund because of any changes on my end. I requested one because the provider whose services I specifically prepaid for became unavailable indefinitely. Had Alyssa not left, I never would have requested a refund. Instead, I was expected to absorb the financial loss caused by circumstances entirely outside my control, which I believe was fundamentally unfair. Although Alyssa did agree to issue a partial refund, which I appreciate, she would only do so after retroactively repricing all of my completed appointments at the full individual session rate instead of the discounted package rate I had paid. As a result, my refund was substantially reduced. I would never have chosen to receive these services at the full individual session rate. I purchased the package because the discounted pricing reflected the value I was willing to pay. Retroactively converting completed appointments to the full retail rate fundamentally changes the financial agreement I originally accepted. I was told that Alyssa's policy only allows a package-rate refund if an artist "permanently leaves." However, "buying a one-way ticket", "planning to travel for over a year", and having "no return date"is, from a client's perspective, functionally no different. Expecting clients to leave hundreds of dollars with a business indefinitely in the hope that an artist may someday return is unreasonable and unfair. Unfortunately, this experience reflects what I now recognize as a broader pattern. When the studio transitioned to the Fresha booking app, I accidentally booked with a newly hired artist because I didn't realize the new system assigned providers differently than before. Of course, I was welcome to keep that appointment, but I am very particular about my eyebrows, and for several years Alyssa had been the only person I trusted to thread them. Rather than proceed with an artist I didn't know, I immediately explained the misunderstanding and chose to forgo the appointment and wait for Alyssa instead. Despite being a loyal client for years, there was no flexibility or grace for what was clearly an honest mistake during a confusing system transition, and I was still required to pay for an appointment I never received. I've also seen disheartening posts on her business instagram page where she appears to poke fun of clients who arrive late. While every business has the right to enforce a late policy, publicly ridiculing clients who support your business struck me as unprofessional and disappointing. Even as someone who was never once late to an appointment, I still found these posts to be incredibly off-putting. True customer service isn't only about offering clients a drink when they arrive. It is about showing respect for them in difficult situations, especially when your business can no longer fulfill its obligations. Although Alyssa's talent is undeniable, and I sincerely wish her the best with her travels, her talent doesn't excuse poor communication or unfair business practices. After six years of loyalty, I expected to be treated with far more transparency, fairness, and consideration than I received.