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    Back Market

    4.0 (1 review)

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    3 months ago

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    Audio Video Center

    Audio Video Center

    2.9(8 reviews)
    1.3 miLower East Side

    One of the best places to get appliances. My refrigerator broke 3 weeks ago. I went to Home Depot…read moreto check the refrigerator options they had in the store, and found a perfect one, the Haier 14.5 cu, but it is backordered for August 28th. I scoured the internet for the same model, and got no luck. But then my uncle called this store and they said that they have this exact refrigerator. I went to the store to check it out and they definitely had it. My interaction with Kevin went well, he may seem a little bit rude and grumpy at first, but he is a sweetheart. Just gotta treat people the same way you would like them to treat you. I GOT THE BEST PRICE for the refrigerator and the delivery fee is included in the purchase - I can't be more than happy. I would definitely come back!

    I purchased a fridge here recently because there was a sale and the appliances were cheap. We were…read moretold that the delivery would be in 2 days around 3-4PM. Come the day of the delivery, and the fridge wasn't delivered. I called to ask when the delivery will arrive and what the latest time would be. Simple questions. The employees were very rude and kept saying they wouldn't know, making up many excuses. A simple question warrants a simple answer. In the end, they hung up without making a call to the deliverymen until the deliverymen called, making the delivery. The prices can be a good steal, especially if you pay in cash because you wouldn't have to pay the extra taxes--they'll include it into the price. But just be warned that there can be hiccups on the delivery and it'll be best if you avoid this store if you know there will be questions, issues or concerns. They won't answer any of it.

    Dyson

    Dyson

    3.3(4 reviews)
    0.9 miSoHo

    Yup! We hit up every Dyson location about three years ago looking for the perfect model of vacuum…read morebefore we invested! That's how we roll! Dyson is so expensive! My daughter agonized over our purchase for years. Every time we went to COSTCO she looked at the various models. About three years ago we finally found the one she wanted on QVC on sale. She wanted the stand this model has and the tools. I purchased it and I was borrowing it when I needed to vacuum. I'm really impressed by the amount of debris it sucks up from her carpet. Naturally I can borrow it when I would like but I can't vacuum now that I have cancer and I've aged. My daughter brings it to my small studio and uses it to help me clean. It's amazing what dust we do not realize is in our living space. Recently we needed a new battery. It was $100 and should last 3-4 years. Now we need to recycle the old one. I recommend Dyson vacuums. PS Sorry, my daughter's labor doesn't come with the Dyson!

    It's interesting because the store employees claim to boast years of experience, but they've only…read moregained expertise in being rude and passive-aggressive to customers. Amy especially deserves to be fired. I have never felt so unwelcome in a store before--despite spending $600+ and vocalizing from the moment I entered that I did, in fact, intend to purchase something. Worst customer service I've ever experienced.

    Photos
    Dyson - 05/30/26

    05/30/26

    Dyson - 05/30/26

    05/30/26

    Dyson - The old battery needs to be recycled. We are contacting or researching Dyson Service Center. 05/30/26

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    The old battery needs to be recycled. We are contacting or researching Dyson Service Center. 05/30/26

    Klearview Appliance

    Klearview Appliance

    4.3(33 reviews)
    10.3 miSheepshead Bay
    $$

    These guys are #1 the best every time. The delivery. They install. They cart away. They fix…read morewhatever is reasonable repairable that relates to the appliance they're working with. They clean up after themselves and answer all your questions. Stop your search right here. You've found your guys. I know it's crazy but I look forward to some old appliances breaking down so I can deal with Howard and company. This dishwasher took 15 years to kick the bucket. Thanks everything.

    Eyal and the wonderful folks at Klearview are still rocking it after all these years. After having…read moremy Friedrich air conditioner for quite a long time, it was finally time to bite the bullet and get a new unit as it reached the end of its life, making buzzing noises, not blowing out as cold as it used to, etc.. After doing my own research and having multiple conversations with Eyal, I decided on the LG dual inverter, which employs a different and more energy efficient type of technology. The fantastic technicians, Jose and Carlos arrived right on time yesterday and implemented the most perfect installation. So far so good. The unit is whisper quiet and keeps my room perfectly chilled, just the way I like it. I will happily continue to purchase all my home appliances at Klearview as they standby everything they sell and they genuinely care. Shout out and major props to Eyal who patiently answers all my questions and walks me through every possible scenario enabling me to be completely confident and comfortable with my purchase, the lovely lady at the front of the store and the terrific technicians.

    Photos
    Klearview Appliance - LG Dual Inverter 10,000 BTU

    LG Dual Inverter 10,000 BTU

    Klearview Appliance
    Klearview Appliance

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    Expert Appliance Center

    Expert Appliance Center

    3.6(77 reviews)
    3.6 miCobble Hill, Gowanus

    i have used the expert appliance center several times, both for repairs and to purchase new…read moreappliances. also i have had Jose come in 2x in the last 4 years to check out and clean my now 30 year old GE refrigerator. when i inquired about getting a new one, he told me my current one was functioning well and advised me to keep it. he noted that new appliances are just not as well made. on a different occasion the large wand head on my miehle vacuum stopped working. so i went in to buy a new one, Alexi, the man in the store, told me that they could try to repair it for $40. if it couldn't be fixed, the $40 would be applied to the price of a new wand head (which was well over $100.) well, they fixed it and also showed me how i could open it to clean it more thoroughly than i had been. finally, i recently had to buy a new microwave and figured i might as well buy a new electric range to replace my genuinely antique old one. so they sent me to the internet to find the appliances that i wanted and then return and tell them what i wanted so they would give me their price. they had the items i wanted in stock, were competitive and their installation fee reasonable, which included removing the old appliances and taking them away). we scheduled the installation for a date not far off and they provided, in advance, a certificate of insurance as required by my coop. the delivery was as scheduled and the 2 men who removed the old appliances and installed the new ones were professional, pleasant and efficient. it is really great to have a place like this, where one is dealing face to face with real people in the neighborhood.

    Very disappointed how they treated a now former long-time customer. I called for troubleshooting…read moreand repair of a leaking dishwasher. Being handy, I had changed the door seal that corroded with a brand new original factory seal but still saw a small leak so i called Expert who I used many times before. They sent their dishwasher "expert" who said the seal was perfect, fiddled around, and when he could not fix it, said try it for a couple of weeks to see if seal molded into place, but he didn't think it would so plan to buy a new dishwasher. I told him it looked to me like the door wasn't sealing tightly enough and he insisted it would not turn on if that was the case. A couple of weeks later the leak persisted so I called back and spoke to a manager who said if the tech couldn't fix it, a repair wasn't possible. He said they'd send the same tech out again but he insisted he was positive no repair was possible and there would be another charge. I called a local competitor who did exactly what I suggested to Expert in the first place -- make the door seal tightly -- and what do you know-- no more leak! Of course, now having two techs visits I paid twice for a repair that should have been done the first time. I contacted Expert last week via their online appointment site asking for an apology and for wasting my time and money and a refund. No response. This is no way to treat a 20+ year customer. I'll never use Expert again and will make sure I suggest their competitor to everyone I know.

    Photos
    Expert Appliance Center
    Expert Appliance Center
    Expert Appliance Center

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    Back Market - mobilephones - Updated June 2026

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