Serge was very thorough, professional, patient, and explained well what the issue was, and what my…read moreoptions were. He could fix it, but advised it was not worth the cost of repair. Really in gendered trust in a repair person.

5 star service! The company is extremely well organized and techs are well prepared. No "we need to…read moreorder parts and come back in 3 weeks" drama. They even had the COI ready to go and immediately sent it to my building's management! Sal and John are a treasure and while I hope my fridge doesn't break again for another 20 years, if it does they will be the ones I call.

Called to purchase 2 AC's for delivery and installation in a coop building that has strict…read morerequirements for insurance etc. First salesperson was not great. Difficult to communicate with and gave me erroneous information while trying to mansplain. Also quoted me an outrageous price for installation that was more than the AC units! I almost went to Home Depot instead, but based on my previous experiences with PC Richard over the years, I gave them another chance. Called again and spoke with another sales rep who was super competent and knowledgeable. He answered all my questions patiently and took care of the COI's my managing agency required. He gave me a much more reasonable delivery and installation price compared with the first sales rep . Everything went smoothly and I am extremely happy with my new AC's. I guess my advice is to change sales reps if you're not satisfied because PC Richard generally has great ones.

The level of incompetence is unbelievable. Friendly, polite, and utterly and infuriatingly…read moreincompetent service. Alex, in particular, should be fired. Possibly Anthony, too. Alex couldn't read a simple screen (the folks at the UWS branch showed me his error) and sent me to pick up a purchase at the UWS store -- but it wasn't in inventory there at all. So I was promised same day delivery by messenger within 3 hours. When I called after 3 hours, I was told by Anthony it had been scheduled for the next day, and he convinced me not to demand the refund but to wait. He couldn't give me a precise time window, just 7 am to 7 pm. When I called the next afternoon to ask when it will arrive, it was Alex on the phone again. It had been scheduled with UPS, not a messenger, and he couldn't immediately tell me for when and said he would call me right back. He never called, but when I called after 20 minutes, he answered as if nothing was up. He started saying that it would be delivered next week, no Friday, no Thursday. Talk about getting jerked around. Wtf? I told him to refund me and forget it. (The whole attitude was very Kids in the Hall "oops, it must've slipped my mind." IYKYK). The shittiest part is that the purchase is a heater for my kid's bedroom. Our building boiler is on the fritz and my kid's is sick. Information o shared with these folks. How crappy can you get. Never dealing with this branch again and recommend you stay well away.

very professional kept in contact…read morearrived on time put on booties quickly diagnosed problem and even had part in the truck to fix the problem

This was my second time calling on Appliance Man for help. First time was for my freezer, and this…read moremore recent time for my Bosch built in microwave oven. Brian was the service technician and was fabulous. I highly recommend Appliance Man, NJ.

My Bosch oven igniter was broken. When I called, Eli was upfront about the total cost (diagnosis,…read moreparts + labor). He was able to narrow the window and tell me when he could come when I texted in the morning and arrived on time. He was knowledgable, friendly, quick, clean and did the job! Thank you!

Highly recommend their repair service, provided consistent and timely communication regarding their…read moreservices and when they could come onsite. They provided great value and clear explanation of next steps.

I have to say, this is easily the nicest, most unique Home Depot I have ever visited…read more It's located right in the heart of the Flatiron/Chelsea area and spreads across three beautifully maintained floors. What really stands out is the atmosphere, it doesn't feel like your typical warehouse. The garden section is gorgeous, filled with plants and trees that make the store feel surprisingly airy for being in the middle of a city block. Very impressed by the selection of items being fully stocked in all departments. The store feels more like a "boutique" hardware shop, than what you'd find in a standard suburban location. The service here is top-notch. Giving special thanks to Rachel in Plumbing! Ask for her, she is actually more knowledgeable about the products to fix plumbing issues. Thank you Rachel for fixing my plumbing issue. Unlike some larger stores where you're just a number, the associates here are everywhere. I was asked several times if I needed help, and when I did, they didn't just point me to an aisle--they walked me directly to the product. Even though it's Manhattan, the prices are consistent with their website and aren't hiked up. This store has plenty of self-checkout kiosks, no waits or long lines. If you're doing a DIY project in the city, this is definitely the place to go!

Solid Home Depot, agree with some other reviews that the staff here are friendly, helpful and…read moreprofessional. I came by to make a return pretty late on a Saturday evening around 8pm, the store was pretty dead in terms of traffic, a couple people walking around here and there. I'm not as familiar with the layout of this location so it took me a minute to get my bearings--this is the only location to my knowledge that has both a terrace level along some parts of the wall on the first floor and a basement/ground floor (lower level being larger). They really pack the square footage of product into this space, which is only about 1/5 the square footage of a suburban HD store, though bc of this they also have limited inventory of certain items. Saw an info kiosk unmanned, but following a couple signs it was easy to find the check out/guest services area. With a minimal line, the staff was quick to ask how I was doing then, process my return expediently. One negative I'll mention is aside from a little street parking in the neighborhood, or at the structure behind the store, there's no convenient parking outside of the store if you have larger items to transport. (And while the store itself is ok, don't let me get started on delivery or renovations work...while I haven't had experience directly with this store on these two things, I'm forever put off by the ridiculousness that is HD's home delivery service...though that's a story for another day.)

This is a real find. A store that not only sells and repairs appliances, but is owned by two…read morewonderful, knowledgeable and patient brothers. I have both bought and had appliances repaired there. Charley and Steven have always been great with advise and patient with my questions. I have been going there for thirty years and have always had good experiences. If you want to buy something from a real live person who has years of experience, this is the place to go. Support local businesses.

I bought my sewing machine used from Brookes during covid. They have kept it running smoothly for…read moreme over the past 6 years. The staff is friendly and knowledgeable. I am so happy to have them in the neighborhood.

We've called this company a few times for both AC and refrigerator repairs, and each time George K…read more was the technician who came out. He has been fantastic to work with. He always shows up when scheduled, quickly figures out what's wrong, explains everything clearly, and gets the job fixed properly. George is knowledgeable, professional, and very friendly. It's hard to find someone this reliable and trustworthy these days. We're very happy with the service and would highly recommend both George and the company.

Another 5-star interaction with Eurus, they're simply the best. So knowledgeable and thorough. My…read morefirst time was for a microwave/speed oven, this time for AC, both times just top notch service!

My NYC coop is absolutely beautiful after a gut renovation undertaken by MCKB and the related SGC…read moreContracting Corp. My neighbors have been quite impressed - kitchen and bath stunning and workmanship and paint job excellent. The super loved your teams, as did my fellow neighbors. The entire MCKB and SGC teams have been wonderful during this complicated process. My main MCKB contact and designer, Hany Gerges, applied his elevated taste and design skills along with his ability to educate, influence and collaborate to create a gorgeous kitchen, bath and custom closets. Other professionals have liked my new wood floor so much, they have asked me where they could find it. This is a team that knows how to solve all sorts of construction matters to deliver a space that is beautiful and functional.

They did a great job with my kitchen 20 years ago. I have since used Drimmers many times. Lately…read morethough they do not answer my emails or requests. I'm trying to replace a bathroom vanity but KIM never got back to me. What a shame.