Called 5 star plumbing at 10p and within 30 minutes a plumber came out. Eze was our plumber and he…read morewas very professional and great at communicating what the issue could be, what he was going to do to assess the situation, and provided an estimate to one of his solutions. As he suspected- we had a backed up waterline and he handled it quickly. We also had water leakage on the floors and Eze found the root issue to that- being our toilet. Overall very impressed with the communication and response time from the company and Eze.

I originally contacted this company to repair a running toilet and get estimates on replacing some…read morebathroom fixtures. I declined the bathtub work because it sounded like a much larger project than I wanted to take on. I had not planned on moving forward with the sink work either, but I was encouraged to do so. Unfortunately, the pricing was never clearly explained and seemed to change throughout the appointment. The most frustrating part was that I was left with one bathroom sink completely unusable. After being told one of the new fixtures would not match, I asked that the original parts simply be reinstalled so both sinks would remain functional until I could get the correct fixture. That request was declined. The technician left with the original sink parts, leaving me unable to put the sink back together myself. When I asked for a firm date to complete the work, I was told it would be "maybe Tuesday or Wednesday" the following week, while also being told the return visit would cost substantially more. What I found especially frustrating was that the company was able to schedule my original appointment the same day I called, but after leaving my sink unusable, there was no definite return date. To make matters worse, the toilet I originally called about is now running again, and the new faucet that was installed is already coming apart. I called a plumber to fix a running toilet. Instead, I ended up with a running toilet, a failing new faucet, and one less working sink than I started with. Based on my experience, I would strongly recommend getting every quote, every pricing change, and every scope-of-work detail in writing before authorizing any work.

Another 5 star review for Duck's! Alberto saved us A LOT of…read moremoney by going above and beyond to see if a part was covered under warranty (it was!) I had even called the company and they said it wasn't (?) Leave it to the professionals, right? He waited patiently and explained that he just needed a few days for the part to arrive. Well, once replaced, our system has been working perfectly. Very respectful service. Definitely would recommend and will call Ducks in the future. Trust. Skill. Professional.

We just had them come back out and start a maintenance on our hvac system. Alberto was fantastic in…read moretaking his time in explaining the plan the service. Well when he got up there (hvac is on the roof) he showed us pictures of horrible mold that was building up on this five year unit. The other company that did the installation and maintenance (what a joke) was not giving it proper maintenance. We have gone ahead and given the maintenance to Ducks. This company is no joke I truly believe they care about their customers. They have good employees that are respectful, professional, clean and very nice. Gosh this being our third time they are like family. You will not be disappointed with Ducks!!

Travis did an amazing job, was very responsive and provided an excellent level of customer service…read more I highly recommend him and his services to anyone that needs them.

We had a backflow break and reached out to Ragland Backflow Services to see about getting it fixed,…read morethe cost and when it could be done. Travis was in communication with us regarding our service requested right away and was able to come do the repair in a timely manner. He was extremely affordable, knowledgeable, and the service he provided was above and beyond. I highly recommend Travis and Ragland Backflow Services.

This company is a huge disappointment. I needed a sprinkler valve repaired. They charged my CC $400…read moreover the phone before they came out to evaluate my problem. That should have been my first clue that they were crooks. Then the geniuses they sent over-glued the valves with blue glue so much so that a portion of it broke off and clogged the system and I actually tipped these guys. I had to call someone else to fix it. Do not use these people. Wish I had read reviews because something similar happened to another unsuspecting soul.

We had a replacement of our entire front yard with sod, trees, decomposed granite in two locations,…read moredrainage, new sprinkler system, new spigots. Amazing work, efficient, lowest quote we got and we got quite a few- plus the work was done almost immediately with constant communication about phases of the project. We have very young children and pets and the workers were always so respectful of safety issues while working but still allowed the kiddos to watch them. They were mindful of gates and noise and mess the whole time- won't ever go with another landscaping company. 10/10 experience!

Zoom Drain!!! My 3 year old unfortunately flushed his hot-wheel and a pair of sunglasses down the…read moretoilet in the same week!!! The toilet got clogged but we tried all the DIY tactics to unclog a toilet! From the plunger, to pour down hot water, and using dawn soap.... And nothing worked so we contacted different plumbing services but decided to go with zoom drain! Zoom drain is great because it is 7 days a week and they respond very quickly!!! Aden responded so fast in regard to the schedule and the technician! At first, Aden scheduled a technician to come the next day! Also, Aden scheduled me for the same day in case a technician gets the availability to do so! Later that day, Maurice called me saying he is available and he came in the next 30 minutes! He came and he explained the steps he will perform, he also explained other options he could perform if he doesn't solve the issue! He also wore booties over his shoes which was cool! The service he performed was using a huge 6 ft snake tool to remove the items as well as push whatever was slowing down the pressure of the water! Maurice successfully hooked the sunglasses, as well as clearing the whatever was blocking the water pressure! Overall, the service costed me $216 which sucks but knowing the problem was fixed was a relief! Maurice was a cool dude, very nice, professional and No BS, glad he came and fixed the issue! Also, props to Aden for getting Maurice out to my house the same day!

On Sunday night after dinner we found out that our kitchen sink was clogged. We turned on the…read moregarbage disposal it didn't help with the water backup. We called Zoom Drain and were told that someone could come out that evening. We asked if this was an after hours call and they said no. Kyle came and looked at the issue and gave us a quote. We approved the proposed work and Kyle took care of the problem. Kyle was professional and courteous and did a wonderful job!

I had a water heater that went bad during the winter time and found out about copper cut plumbing…read morethrough some referrals. Valentyn the guy who came out was really proffesional and gave me a price off the bat after he inspected everything and broke down the bid to replace. He also gave me recommendations for efficient heaters. His pricing was competitive in the area and he did a really good job. Would recommend for plumbing needs.

Great company! I needed someone to come out and install my…read morenew toilet. They came out same day and did it in under an hour! Very friendly and great pricing!

Safi was so amazing, quick, and on time. We talked over Yelp, he was here the next day, and got it…read moredone in one hour. He diagnosed the problem, replaced all three outlets, and fixed up everything super nicely. Really recommend him and his work! His price was also fair, and we really appreciated him.

A day after I posted my review, Safi contacted me, apologizing for not responding and explained…read morethat he had an emergency. I do appreciate him reaching out to explain. I understand that sometimes things pop up and can't be avoided. I will give him 4 stars based on the price estimate and the follow up communication.

Not once, but twice in two months does Early Bird Pluming come to my rescue!…read more I'm the property manager of a 14-unit apartment complex, in which 11 units get their water heated through a central system. The system was two giant water heater tanks that held 120 gallons of water each and weighted about 1,500+ pound filled. In early May, one of the tanks broke down and instead of storing water, was gushing water out of the tank nearly flooding the riser room where they are housed. The other tank just stopped working due to an faulty ignition error where the pilot would just not ignite the gas. I was able by sheer guess work to shut down the water and I called multiple plumbers, but none were available, seemed competent or even wanted the business. So I contacted the support number for the water tanks and they referred me to several nearby plumbing companies in Sacramento that were verified vendors. The one I picked was EMC Plumbing which is now called Early Bird Plumbing. The reason I picked them was because they had the best reviews out of the bunch. They sent a tech named Cody who was very personable and listened intently on what the issue was. After evaluating the situation and looking at the options Cody and his company provided, the best decision was to go with a tankless system. The one we decided to go with the Korean Navien brand as that's considered the best in the world. After the permitting was complete with the Sacramento city in one day, they got to work. And from the pictures attached to this review, you can just see the quality of the work and all the refitting of the pipes and fixtures that is not only functionally great but also looks great too! All this was done a within four days, which considering they retrofitted a whole new system that feeds hot water to 11 apartment units, is quite astonishing! Then just recently like yesterday as I'm writing this, one of my units had a ceiling leak and of course the plumber I contact was Early Bird and not surprisingly, all their staff was busy fixing a gas leak as good companies are always busy, but the owner Mike came out to personally help me. We found that as this apartment complex was built 10 years ago, it seemed as when they were building out the internal fixtures, one of the crew as they were screwing in a towel holder into the wall and ended up screwing into the hot water pipe too that eventually caused the leak! Fortunately, Mike was able to find this leak and got to work to fix it and it was done that day. It's rare to get one good experience with a vendor, but even more when it's twice in two months and this indicates that they are one of the best plumbing companies in the Sacramento area. I highly recommend them and with how hard it is to find an honest and competent pluming vendor, they should be your go to as well!

The service was great,he got here on time and I like how they keep in touch with you per…read moreappointment. I recommend Early Bird Plumbing. The work truck was cool too.

We found our water heater leaking. I reached out to Reliable Plumbers. Talked me through the…read moreoptions, what was best for our family size, what worked with the layout of the house, the pros and cons of a tankless heater. Decided on this new water heater and installed the very next day over Memorial Day weekend! So smooth and relieved a big worry. I'm grateful for his consistent service and knowing that he takes his warranty very seriously.

I'd like to give a huge shout-out to Farid for his great service! I had a piping issue at a very…read moreold home and called him. He answered the phone right away and came out same day! He was great also with follow up- thank you so much, Farid :)

Dustin and Anatoly at Honest Sewer and Drain are awesome! Dustin made time to come and give me a…read moresecond opinion on a drain totally clogged with roots. The first plumber couldn't get through & told me we'd need to bust out my brand new patio! Dustin came later that day, and not only cleared through the root clog, but accurately isolated the problem to an area that would not disturb my hardscape. Anatoly came the next day and, with a very sunny disposition and only a shovel and a tarp, I watched him magically dig a six ft deep hole to access the problem in no time at all. I still can't figure out how he wasn't even dirty or sweaty. The two of these guys knocked out the job, filled the hole and tidied up, spic and span, just in time for a big party at my house!! I also really appreciated NO funny stuff ~ no upsale, no club to join, just the price I was quoted (with a first time customer discount). THANK YOU HONEST S&D!! I will not hesitate to call you again. -dianne in Tahoe/Tallac

Amazing work by Mike, Dustin and Anatoliy! Thank you so much for being so honest, and providing the…read morebest service! I recommend these guys to everyone if you want exceptional work done. Thank you so much!!! The Block Family