If you are looking for reliability, professionalism and excellent customer service, I highly recommend 5 Star Plumbing and ask for Benjamin! Benjamin came out to do some trouble shooting, communicated what the problem was, provided realistic options and made sure he executed based on what we wanted and were comfortable with. Customer service is so important and Benjamin made sure he provided that to us and more. Thank you Benjamin!! Have used 5 Star Plumbing for our plumbing needs and have been so happy with their work each time, read more

Had an emergency call. Water main was leaking near our driveway. David came out an was professional, explained his work and pricing. He did a great repair job. read more

Technician: Adam was great. Friendly, respectful, confident, and easy to talk to. He gave me a straightforward quote for installing my water filter after assessing the materials and work that needed to be done given my specific setup. I would call Adam again for other projects. Price: I thought that the price was fair, about in the middle of what others gave me (who didn't ask any follow up questions and only gave me a range online). Company: I appreciated how quickly 5 Star replied to my questions and were able to schedule my appointment. They have techs available overnight for emergencies and worked with my night shift schedule to arrange for a 5pm appointment. read more

5 Star Plumbing - New Water filter faucet - Plumbing Near Me

I had a rough start with this company, and I'll be honest, I was very frustrated at first. There were issues with communication, pricing, and I was left feeling overwhelmed and unhappy with how things initially went. But credit where credit is due--they came back and completely redeemed themselves. They followed through, fixed the issues, addressed my concerns, and made sure everything was done correctly. The toilet was repaired properly, the sink was completed, and they took the time to make things right. That matters. Anybody can have a bad day or a miscommunication, but not every company is willing to step up afterward and stand behind their work. They did. In the end, what could have been a terrible experience turned into one where I felt heard and taken care of. I respect a business that is willing to come back, own the problem, and fix it. read more

Called 5 star plumbing at 10p and within 30 minutes a plumber came out. Eze was our plumber and he was very professional and great at communicating what the issue could be, what he was going to do to assess the situation, and provided an estimate to one of his solutions. As he suspected- we had a backed up waterline and he handled it quickly. We also had water leakage on the floors and Eze found the root issue to that- being our toilet. Overall very impressed with the communication and response time from the company and Eze. read more

5 Star Plumbing - Backed up waterline - Plumbing Near Me

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Called 5 Star Plumbing because of an emergency leak at my rental property. They were able to get a technician out that same morning. The technician Ali came and began working on my plumbing issue in the bathroom. Ali was very transparent and visually showed me the issues that were occurring. He offered some recommendations at the end to which I'm highly considering. Thank you, Ali. read more

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Benjamin was awesome and saved the day! I called, desperate, at 4:30am and was told they could get me someone at 8am. Benjamin arrived promptly and was so kind to me and my barky dogs. He immediately knew what to do and took care of the issue in about an hour. So grateful for his competency and nice demeanor! read more

Amir at 5 Star Plumbing was fantastic. Fair pricing, great communication, and super flexible with scheduling -- he even arrived earlier than expected to keep our project moving. He coordinated smoothly with my contractor, removed the old water heater, and installed a top-quality new unit with a thermal expansion tank the same day. Professional, efficient, and easy to work with. Highly recommend. read more

5 Star Plumbing - Old water heater. - Plumbing Near Me

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**Edit---- after reviewing my invoice, I noticed there was no breakdown of fees. I requested this five times. I finally received it only to simply see that it reflected additional notes that the faucet was provided by me. The cost was a bit high for the time spent but, it's installed and over. ** I needed to have a faucet replaced in our kitchen sink. The quality of work is great and the value for the services, same day appointment is reasonable. Our Technician Eze was friendly, professional and helped me out. read more

5 Star Plumbing - This is the new faucet. Emigh Hardware carries them because our neighborhood was built in the 1940's and can't find at a box store. - Plumbing Near Me

Ali handled the removal of our old toilet and installation of the new one efficiently and professionally. We are very pleased with his work!

Benjamin at 5 Star Plumbing did a great job fixing the expansion tank on my hot water heater and repairing the sprinkler backflow at the front of my house. He was professional, knowledgeable, and got everything taken care of efficiently. I really appreciate the quality work and would definitely recommend Benjamin and 5 Star Plumbing. read more

5 Star Plumbing - Sprinkler Backflow - Plumbing Near Me

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I wanted to leave a quick review for this company - I've used 5 Star Plumbing a couple of times for small but urgent jobs, including fixing a water heater, solving a drain backup, and to replace leaking water supply valves. They've always been responsive, available on short notice, and had great communication throughout the work. Their technicians have always been professional, friendly and informative. Most recently Benjamin came out and quickly took care of those water supply valves that I had previously spent hours trying to deal with myself - thanks for the great work! read more

I requested a bath tub faucet replacement. I received a quick reply, with a same day response and an ETA of a couple of hours. I asked for an estimate for the job and was given a quote in the amount of $370; a cost I was OK with. I agreed to that cost and requested notification of ETA. I received a text message indicating the service person was on their way. The service person took a look at the faucet and almost doubled the price of the job.('$651.20). I was mortified. I questioned the cost increase and was provided a terse explanation. Realistically, no amount of explaining could justify the unreasonable inflation of cost. The guy was in and out of my house within 20 minutes. I won't ever use 5 Star Plumbing again. I will not recommend 5 Star Plumbing to anyone. The reason for the 2 stars - same-day service, notification of ETA, and he cleaned up after completion of the job. That's it. The absence of the other 3 stars - ridiculous inflated cost. The review process asks the question... What could improve? The best answer I have for that question...I should improve. I need to pay closer attention to the content of the negative reviews. I won't make that mistake again. read more

Excellent service!! It's so helpful to be able to get someone to come out quickly. Benjamin is wonderful - professional, friendly, and obviously very skilled. I will calling 5 Star Plumbing whenever I have plumbing issues. read more

Benjamin did an excellent job replacing my garbage disposal quickly, professionally and kept everything clean. Very courteous and conscientious as he came back to give me the paperwork. read more

Does 5 Star install dog wash stations? Yes they do! This project involved installing new hot and cold water lines and drain. I highly recommend any of these professional plumbers. 5 Star has assisted with at least 5 projects in my home over the years and I am never disappointed. They are prompt, experienced, and communicate every step of the project often with same day service. Thank you 5 Star! read more

5 Star Plumbing - Henry and our new dog wash station - Plumbing Near Me

Benjamin was the Greatest. Great personality, jumped on the job immediately and had our water turned on in no time. If I ever need a plumber give them a call. read more

Water heater stopped heating on Friday afternoon. Was able to have 5 Star Plumbing come by the next morning. Diagnosed the issue and suggested there may be a warranty available from the company that installed the heater. This ended up to be correct. 5Star was prompt and professional. read more

Swift response, great service, complete professionalism. Would recommend to anyone, especially those needing same-day service.

My mother and I contacted this company around 11:45pm because the hose on the water heater in my mom's rental property is actively leaking water. She explained the issue and this company stated they could arrive by 12:30am to assist. She confirmed about 3 different times that 12:30 was okay because she wanted to run and get cash. Well, 12:30 came and gone and nobody arrived. I called and asked how much longer until someone arrives and the guy said "let me call them and check and I'll text you" weird. Anyway, 10ish mins later me and my mom get a text saying they won't be able to come and if rescheduling to 12:30p would be okay. Um.... Absolutely not. As a company, if you say you are coming at a certain time, you come and if for any reason you can't, you call and explain what is going on, not send a text. Anyway, the leak is plugged for now and we will be calling actual professionals in the morning. Do not recommend. 0 stars. read more

5 Star Plumbing - Plumbing Near Me

Ali did an amazing job clearing the kitchen sink backup. He was polite, courteous, prompt (even early) and methodical. He explained every step of the process and finished quickly. The price was extremely reasonable also. Don't hesitate to call this company. read more

Benjamin with five star gave us great and caring service-first class in every respect . It was a real pleasure and we look forward to working with five star again if we have plumbing issues. read more

We requested the water heater flush service from 5 star plumbing. The quote is transparent and quick. Amir showed up on time, professional and did a great job. He answered questions that we have and explained the procedure with details. Will use the service again! Thanks. -Edwin- read more

Woke up to a leaking tankless water heater. 5 Star Plumbing responded right away and sent a technician to my house the same afternoon. Pricing was fair and the problem was fixed quickly. Peter was extremely knowledgeable and professional. Appreciate his assistance. Would use 5 Star Plumbing again! read more

Benjamin helped set up the water line to my fridge. He was efficient and diligent. His work was greatly appreciated.

Quick service. plumber showed up at the expected time. Gave me the quote. He worked on the problem and was done less than an hour.

Great service from Amir! We had a different plumber come out twice who could not fix the issue. It took Amir about five minutes to find and replace the problem. He arrived on time as well so we didn't have to wait at all. Highly recommend! read more

This is the second time that I've called 5 Star Plumbing for service, and they have been spectacular again. I called them for a shower drain clog, and they sent someone out within an hour and fixed the problem at a very reasonable cost! I will continue to go to them for all my plumbing needs in the future! read more

This is the second time I've used 5-Star Plumbing, and once again they delivered truly 5-star service. Benjamin and Ali came out to fix a leaking tub/shower valve. They were able to come early on a last-minute call, which I really appreciated since I had guests staying over. They replaced the cartridge, removed the cover plate, and made sure everything was sealed properly and completely leak-free before leaving. They were professional, efficient, and explained what they were doing throughout the process. You can tell they take pride in their work. Highly recommend 5-Star Plumbing -- I'll definitely continue using them in the future. read more

Water started draining from bottom of my washing machine during a wash cycle and flooded my floors. At the same time my sink started backing up as well. I first contacted an appliance repair company. Told me my machine was fine and I should call a plumber, there probably was a clog in my pipes, so called 5 Star. They responded immediately even on a Sunday Easter holiday and told me that they could come out within the next few hours. The technician that came out was Eze. He was respectful and professional. Even had booties to cover his shoes to help protect my white floors from getting dirty. He explained everything he was doing and even gave some tips to help prevent this from happening again. During such a stressful situations I Iwas able to get quick relief. Would definitely use their services again. 5 Star gets five stars from me. read more

We had a water leak that we needed fixed. Ali made it out here quickly and took care of us. Which was great because it mitigated long term water damage. It really is a pain to have problem pop up at home but Ali and 5 Star Plumbing made the process seamless and got us taken care of. Will definitely use them again if we have any plumbing issues. read more

We called this plumber out for multiple issues around the house: a clogged toilet in our guest bathroom and two leaks--one at the bathtub faucet and one at the kitchen sink where water was leaking onto the counter surface. Starting with the clogged toilet: they charged about $320 after tax (roughly $290 before tax) to unclog it. The toilet was fixed, and while the price wasn't outrageous, it felt a bit high for what appeared to be a fairly straightforward unclogging. The more frustrating part was the leaks. For both the bathtub faucet and the kitchen sink, the plumber essentially dismissed the issues entirely, telling us, "We don't do these anymore" and that we would "just have to replace it." They were unwilling to help with repairs, unwilling to be part of the replacement process, and didn't offer any meaningful explanation or guidance on next steps. Throughout the visit, the plumber's tone was condescending and dismissive. Instead of feeling helped or informed, I was left feeling like calling a plumber for actual plumbing issues was somehow a mistake--which is unacceptable when you're paying a professional for help. I'm giving two stars instead of one only because the toilet was ultimately fixed. Based on this experience, I wouldn't call them again or recommend them if you're looking for a plumber who is collaborative, helpful, or willing to explain your options. read more

Service was quick and simple to cap a gas line. Charge was for the minimum service call -$149

Fast prompt service. Discount for my yelp review. I would highly recommend to anyone. Ben was a professional and was very knowledgeable

I called 5 Star plumbing and was able to get an appointment the same day. What? I know! Ali came out, inspected our issues, made recommendations and replaced plumbing valves all within a 2 hour time frame from arriving. He was kind, professional and thorough. Very happy with Ali's services and the responsiveness of 5 Star Plumbing. Highly recommend. Will be working with them again for our other plumbing needs. read more

I was woken up by my kids saying the kitchen sink was leaking. Ugh. Headache time. I did my research, didn't want someone who would just give me a free estimate and jack up the prices in person. Eze was my plumber, he showed up on time, was respectful, and immediately diagnosed my problem and gave me pricing to fix it. He didn't seem offended that I googled prices in front of him and so we proceeded with the repair. He was fast, efficient and for those who are worried about the $149, it rolled into the price. I will definitely use this company again. read more

Spoke with Tony Monday night about 10pm & booked an appointment for Tuesday morning at 8am. ALI was right on time which was extremely important as I had to go out of town to pick up a family member at SFO. ALI was prompt, polite, professional & boy did the clog make him work hard..he did a great job. Even played ball with my dog lol. Very happy with my decision to use 5 Star (it's unnerving to try & pick someone sometimes)! My thanks to Tony, Ali & 5 Star! read more

Ali was professional and fast! I had someone servicing my house less than 24 hours after my initial call.

Ali - did a great job. He was prompt, polite, and expertly fixed my plumbing problems so I didn't make it worse.

Excellent service. The water heater wasn't working because the pilot light went out. A technician came out a few hours after my call and I was very pleased. My concern was not knowing how to relight it safely given all the hazard warning on the actual furnace. Everything is working again, but a new water heater might in be in the near future. I'd call them again for any more servicing. read more