The inn is a bit tricky to find as it's in a residential neighborhood just outside of the downtown…read moreMain Street area and there are no prominent signs, just a small one that you will miss unless you know where to look. It's a cute house with a very nice front porch. There is parking in back but spaces are tight if the inn is full and when all the cars are big SUVS. We got there rather early as our plans that day were disrupted by the torrential rain but the hostess was there and we were able to get settled in our room right away. We had the writing room which has a shared bathroom down the hall with one other room (the least pricy room). It's is very bright with three big windows, lots of natural light. There is a small fridge which is convenient. Bed a bit soft but for one night it wasn't a big problem. The bathroom is a good size with a retro free standing tub and the shower is hot and strong. From the inn to Main Street is an easy 5-10 minute stroll. Plenty of dining options as the town is quite interesting even though it's all geared towards tourists. Hostess will give you good recommendations if needed. Breakfast was a hearty chunk of Christmas casserole - the best I've ever had chock full of tasty ingredients. Would return to this inn next time just so we can have the same breakfast again!

Wonderful place to stay in Deadwood. Quaint inn, all sorts of interesting paraphernalia and…read morehistory. Room was comfortable, bed was great, breakfasts were amazing, especially the coffee cake french toast. Nyla and Tom were both very helpful with recommendations. Great location, close enough to walk to downtown but in a quiet neighborhood away from everything.

Bobbie Jo Manager is very nice, professional and extremely accommodating. It's obvious she loves…read moreher job and loves the company she works for and represents. The young lady Shannara, that was at Front Desk after Bobbie Jo left for the day, was extremely helpful and knowledgeable, very dedicated and polite. She went above and beyond in her role. We will return.

Staff was great and helpful with a dinner choice at the Oasis right across the street it doesn't…read morelook like much but the food was fabulous

Staff was great - sewage smell in King suite on 4th floor not so good nor was the attempt to give…read moreme $20 in free pizza instead of taking serious action to take care of long time Hilton Honors Member disappointed to say the least

If you like sterile hotels with lots of stark white and blacked out doors in the lobby this is the…read moreplace for you. On the afternoon we arrived there was no parking on the main level. We headed for the underground parking but then was lucky because there was one spot left for diamond members. There was only one person at the check in desk and we had to wait. I feel that they should have had another person for the Hilton honors desk as in other hotels. The other thing is they charge for parking even for diamond members and justify this by 'giving' you $15 in casino credits. For those who don't gamble - like us - it's not a perk. The bed was comfortable and the bathroom preferred as it's a shower style. The view was nice as we could see trees, the mountain and the sky. The downside for me was the 'spotlight' above the shower. Due to an accident I still am unable to stand bright lights and I feel this light didn't have to be right on top of the person in the shower. A little bit to the middle of the shower would work just as well. The breakfast provided was either a continental style or a discount off a menu item or the breakfast buffet. There is a shuttle that comes close to the hotel you can take to Main Street Deadwood. Not sure I would stay here again but it's an average hotel.

ROOM: It's a Marriott, so it's refurbished in modern Marriott. Clean and comfy…read more Only problems we had were (1) our room overlooked the (indoor) pool, so there was a bit of chlorine aroma when we arrived, (2) the glass panels between the desktop and the bed rattled every time you did something on the desk or walked by the bed, and (3) the really annoying fluorescent light alongside the desktop could be turned off but only at the cost of turning off the desktop lamp. SERVICE: Front desk was friendly and helpful. LOCATION: Not in old Deadwood, but not too far away from the strip. There is a $2 shuttle to take you up into town. FOOD: The complimentary breakfast was pretty standard Marriott, though the paper bowls and coffee cups seemed on the small side. ETC.: Adjacent to Cadillac Jack's for your must-do-right-now gambling needs, as well as some food service. We got a list of discounts for the hotel, Cadillac Jack's (and its restaurants), and some other places in town. We parked on-site, which involves some u-turns and such to get over to where the basement garage is located. NET-NET: I don't see myself revisiting Deadwood again, but if I did, I'd certainly have the SpringHill Suites on the list.

My husband had an emergency medical issue, in the hospital and the General Manager denied a refund…read moreto us. Contacted corporate but this is a franchise. Buyer beware.

Room was a bit dirty. There was a pile of dirt in the middle of the bedroom floor. Service was okay.read more

While touring South Dakota, I stopped in for one night in Deadwood, recently voted the "Cutest Town…read morein South Dakota." Yeah, it is cute with its wester flair and cowboy vibe, which was pretty interesting I must say. This hotel is modern, chic, and easy to navigate. It is located above a casino so I was expecting rooms smelling of smoke but I detected none. This place has a huge lobby, and the rooms are nice, clean, and large. They offer robots that deliver things to your room if you need them like towels, toiletries, etc. I had to try that and loved it. The kids thought it was the best part of the trip. If you find yourself in Deadwood, definitely stay here. Enjoy!

Fabulous friendly clean and affordable. Conveniently close…read moreto Highway and stores. Would recommend for everyone, families included.

We had a great stay. We're used to roadside hotels, and this was one of our favorites. Basic…read moreroom, well lit parking lot, friendly staff. Got a great recommendation for dinner from the owner. Ice was plentiful so we were able to top off our cooler. I'd definitely stay here again. It is not a 5 star motel, if there is such a thing, but for what it is, and for the price it is a great value and getting 5 stars from me! I noticed that there were some reviews from a couple of years ago that were bad here... I discussed this with the owwner and she indicated she took it over about 2 years ago and revamped it. Please look at the recent reviews and disregard the older ones. WHat I experienced was not anything resembling the older reviews. She has done a wonderful job.

Bed Bugs and Shady Management…read more I stayed here on July 22, 2020. Great check in and looked like a clean place. At 2:30am I was woken up by 2 bites on my face. I stripped the bed and found bed bugs and other insects under the pillow, on the floor, and on the carpet. I went to the office and there was a sign saying ring the Ring device for after-hours service. I attempted to ring the Ring device for about 30 minutes, along with calling the phone number with no joy in contacting management. At 3:00am I returned to my room and removed my belongings to prevent the insects from entering my luggage. I pulled up a chair and sat outside the lobby for another 2.5 hours trying the Ring device and phone number, hoping to reach management and get at least some sleep that night. At 5:00am I left one last message on their answering machine then left Spearfish. I recieved a call hours after I left, sometime before lunch. The manager said that sitting in front of the lobby was "bizzare" and I "should have gotten a room somewhere else" if I couldn't reach management. This is not a solution when a guest has a problem at your establishment, and frankly it's poor business management. I left a review on Google immediately after I left, to prevent anyone else from dealing with thebed bugs in my room. Management replied to my Google review and attempted to make me out as a shady individual who roams the grounds at night. Going so far as to say I "disturbed the other guests" by waiting by the lobby for someone to show up. Was I supposed to stay in my infested room all night until management stumbled in sometime in the late morning, after leaving the property unattended at night? Also, I doubt I disturbed the other guests with my sitting because I can tell you that I was the only one there. Management can't say the same, as they were gone and unreachable for the entire night. This business is extremely shady, and I wouldn't touch it with a 10 foot pole. Please feel free to contact me if you would like additional photos, videos, or testimony about the bed bugs, insect, and poor management of Bells Motor Lodge. Stay away!

Wow, this place was an unexpected surprise! The exterior only tells part of the tale. The sign is…read moreeither original and extremely well kept, or is new and done in a very cool, retro style. The exterior and the grounds are immaculate and show a lot of pride. It was Scott, the owner, that checked my daughter and I in during a recent motorcycle trip. You don't meet inn keepers like him much any more. He was extremely friendly and eager to offer suggestions and advice and answer questions. He has menu's from several local eateries on hand, and he has some great maps and he was really gracious and marked some places we were interested in on one for us. There is an outside heated pool that my daughter really enjoyed. It was sparkling clean and the entire area around it was clean and well kept as well. Our room was large and extremely well maintained. Nothing looked or felt worn or dated. It was retro to be sure, but everything was very nice. The AC worked great, the bed was very comfortable. It was an excellent value. Spearfish is a great town. Unfortunately because of it's proximity to quite a bit of tourist type stuff there are quite a few of the big chain motels here. Most are double the price of Bells and not near as charming, and you don't get a gracious host like Scott to help you out. There is a covered sitting area outside the front of each room, and plenty of chairs. It was a great spot to sit and chat with some of our fellow travelers. When in the area again I won't consider staying anywhere else. It's a great value and just a cool spot. It has a charm and ambiance you don't often find anymore. Highly, highly reccomended.

This hotel has everything you want in the outdoors. Footsteps from the lobby of the hotel you'll…read morefind trails that accommodate all ages and capabilities, that lead to the amazing water falls and moving river. If you stay here be sure to take the time to appreciate all the amenities this hotel offers. If there is one thing I could say that could be improved it's the WiFi, I admit it shouldn't matter when you're this close to nature but it's nice when sharing this experience with others. The Latchstring offers the best Carmel Roll I have had the pleasure to experience they offer a Cinnamon Roll as well but trust me... CARMEL ROLL! If you have room after be sure to dive into the many other large portion breakfasts. It's great fuel for a day of Vikings ATVing or whatever outdoor adventure you plan.

SV I believe in the…read morepower of recognition and empowerment leading to great employee engagement. And employee engagement is critical to guest engagement. Employee empowerment and recognition is the core of our culture and how we achieve outstanding customer service.