Liliana is such a doll! Very friendly and knowledgeable of the industry and the products. She…read moreprovided great customer service and gave me great tips that no one has given in my past eight years of getting Brazilian waxes. I do recommend her! I've been twice so far and the services have been consistent. The space is intimate but big enough to get serviced comfortably.

I've been going to Lily for a few years now. She was with another Salon on Division before…read morebranching out on her own and I am so happy she did! It's much closer to me so I can make my appointments during my lunchtime. She's fast yet thorough with all her services. I've recommended her to many of my friends who love her just as much as I do! If you're in need of a great esthetician please give Lily a call! You will not regret it!

I've have booked facials, a tiny tattoo, and waxing at Audrey's. Every time it's clean, aesthetic…read morevibes, excellent service and a pristine job on services booked. Audrey has other services such as nails by Flor, massages and hair services by other artists. Definitely worth checking out.

Audrey is the best! I cannot say enough to express how talented, kind and patient she is. Went to…read moreher for micro blading and I was terrified but she was so calm and patient and talked through each step with me, took a lot of time to explore just the right color and shape -even was cool with me "phoning a friend" for a second pair of eyes during the shaping phase. I highly recommend !

What an appropriate name for this business!! Felicia showed brow love. And for that, I have mad…read moreappreciation for Felicia. If I did not tell you that we had not met prior to my first visit, you would have thought I was a regular customer. She was genuinely welcoming and personable. So much so that when I saw first my brows, I hugged her tight as if she had just saved my life. (Southerners are known for their hugs - and I just couldn't help myself). She gave my brows new life. While brows have long been "in", I have inconsistently dabbled with getting them waxed, threaded and tinted. So yes, they were essentially neglected and busted. On the blue moons in which they were cared for, the outcome was nice but never did any service relieve me of a need to fill them in or from needing to brush those wild & curly babies into shape daily. But not today! Felicia did a good job on my lashes too. They were light and natural looking. But the glue she uses is black and sticky and does not really work for me. If a lash is hanging or stuck, a slight pull of the one, knocks off an entire section. It has happened to me one time to many. No Bueno. ....Appointments are pretty much exclusively booked on Styleseat. Pricing is detailed there. Eyebrow Tint and Wax runs about $35 before tip and takes 30-45 minutes.

Love the look of the business, the ambience is great! Love my new nail tech Jaz! She took her time…read moreand you can tell that she's a perfectionist! My first appointment was today and I can't wait to make the next one. Jaz only takes appointments and now that I'm older...I like that because it's my time and I didn't have to worry about her rushing through to take the next client. The below link allows you to make an appointment and gives you an estimated time of your appointment. http://www.styleseat.com/nailgasm

I bought a Groupon in 2012 for me and a friend. I kept calling to book an appointment and I never…read morereceived a call back. I called 5x and left a message. I called once in 2013 around December to use it but I also never received a phone call back. I recently found the groupon again and wanted to use it. I called 2x and never received a phone call back. I decided to actually drive by the location on Monday November 30, they are closed on Mondays. I went today Dec 1 since they are open and no one answered the door. I called again and left a message on the machine. So far I have called 3x in 2015 to book an appointment and no one has called me back. I feel I have wasted my money on this groupon. I see great reviews on Yelp but am unable to get an answer from anyone who works here. I wanted to come here because it is so close to my house but I am so disappointed on the lack of professionalism and follow up. Why hasn't anyone called me back? I don't even want to go anymore, I am just going to get my money back from groupon because I am tired on trying to chase this business for their services. I wrote the initial review on top and received a rude message from the owner (On the screenshot below). Regardless of how much I spent on the groupon I am still a customer, a paying customer. I am so disappointed in the lack of customer service. I have never met Monica but she lacks the skill set for a successful business owner because she refuses to admit her fault. She doesn't return phone calls. I read another 2 reviews saying the same thing. I only wish I read the reviews before wasting my time and money (how ever much I spend). Even if there was an appointment option on the website, why do you have a business phone if you don't answer or return phone calls? I actually wanted to see if my groupon works and if it didn't, I would have paid for the services. Furthermore, I am still shocked by her response. It amazes me how someone can lack the skill of servicing others while working in the service industry. If she only sent a note explaining why she hasn't returned my calls or a simple apology. I would have re-written the review and I'd be a returning customer if she meet my expectations. But..Monica couldn't do that because clearly she cannot admit her fault. The worst part is my review is staying up on Yelp along with Monica's response for whomever to see.

I had an incredible facial that left my skin feeling like silk. She was very attentive and…read moreaddressed my concerns and hopes for my skin. I have a pedicure scheduled soon. Fantastic! I highly recommend

I went for my first time to Bianca at her new location, 5715 W Irving Park Rd just now. She made me…read morea customized lemon facial and talked me through my concerns. She was so gentle and I was so relaxed. My skin is glowing and I cannot wait for my next one. She asked me during if I was ok and comfortable many times. I told her I THOUGHT I had had a facial before, but after that with Bianca, I realized I never really had one before her! I literally told her when leaving "thank you for making me feel so beautiful"

Ok I think this is my first review ever but I think my visit to this spa deserves a review. I am…read morenewer to the brazillian waxing and always get so anxious when I go in for one because of previous painful experiences but this was probably the easiest brazillian i have gotten. Bianca made the process as comfortable and painless as it could possibly be. The enviornment is super cute and relaxing as well. Highly highly recommend you ladies get your waxing done here

I went to this place today to see my wax lady Aby!! Place is clean and each technician has it own…read moreroom, they do also a microblogging.. Aby did amazing job for me today. She is more than cute, polite and calm. She makes me feel comfortable which is veryyyyy importan for me if the story includes some wax. She is very gentle and she knows what she is doing. I felt very sensitive today and I was not shure to do all wax things but I am glad I did. As a matter of fact it didn't hurt at all. I don't know how it is possible but it didn't and irritation was a minimal and went away in a few minutes. My brows hurted me a little but it wasn't her fault it was me. But waxing legs nothing, nada!!!! :)) We were chitchat and I just felt comfortable. Tell you guys stop by to see this lady. She will make you happy. See you soon Aby. And thank you.

Nicole is such a sweet person. She's very friendly, professional, and easy to conversate with. I…read morewas referred to her by a friend and best decision ever! It's been a moment since I got a Brazilian and she reassured me it was a breeze. I wish I had known about her sooner too. Nicole is very thorough with her waxing, and I left my appointment feeling good and clean. She doesn't rush the process either like other waxers I've had in the past. Cosa Bella is located within the salon suites of Phenix in Countryside. Plenty of parking too! Looking forward to trying other services Nicole offers.

I absolutely love Nicole! She is super patient, knows exactly what she is doing and is just very…read moremuch a professional! I have been her client for about 6 years now or more. I can not find a better Brazilian waxer or just anyone better than her! She makes me feel super comfortable. I always look forward to our conversations and getting waxed!

I've found a little slice of heaven!…read more I don't think I ask for much but it seems a sanitized and quiet nail spa and patient nail tech is hard to come by. Thank God I found the unicorn! I have the most trouble with nail techs rushing to remove my no chip and resorting to using the drill rather than waiting for the acetone to do as it's suppose to. Here I soaked in peace and then she patiently filed the remaining. Leaving me with no concerns about the strength of my nails after removal. Then this pedicure, the other reviews don't lie, it's amazing!!! Feet feel amazing, smooth and brand new. Last but not least, conversation was a blast! Enjoyed every moment I was there. Thank you Sherri for such a wonderful night cap

I was so excited to book my mani and pedi that I got as a gift from Groupon and when I called to…read morebook it they told me the lady who did the Groupon manicures was no longer there .. so I couldn't use it. She was very rude and didn't offer any resolution and acted like I was inconveniencing her. They need to work on positive customer service if they want return customers!