Kayla, was great!! I've been sugaring for several years now, and I have to say Kayla made it less painful. Now, I don't have to dread coming in. Thanks, Kayla!! read more

I came here for the first time about a month ago and was immediately impressed with the decor and scent inside. Super cute and girly, and have candy/refreshments for you to snack on. The receptionist was super nice and greeted me at the door. Kayla my esthetician was outstanding! Very personable, great sense of humor, and she's gentle! Tomorrow is my next appt and I can't wait read more

This was my first Brazilian wax ever (I'm 24), so I was super nervous, but Brittany was AMAZING! She was so friendly and made me feel comfortable the whole time. She talked me through it, gave me tips, and the music helped distract me too. There were a few tiny hairs left (probably normal for a first time), but overall the experience was way better than I expected. The pain was worth the wait and I already booked my next appointment with Brittany, highly recommend her! read more

I just wanted to share some feedback from my recent sugaring appointment. Alisha was incredibly helpful and attentive throughout the entire process. She made what could have been an uncomfortable experience feel as smooth and painless as possible. I really appreciated her professionalism and care--she's fantastic at what she does. I highly recommend her! read more

I have been to this location three times now and this is the only time I've felt the need to leave a review. First I called all day Wednesday morning to get an appointment and nobody answered or returned my call until 4:30pm. I decided to drive to the location assuming the phone services were not working. I waited outside for 30 minutes nobody came to the door or answered the phone even though there was "we are open" sign on the door. I mentioned I had a coupon and that ended on Wednesday, nobody mentioned over the phone that I would need to show the physical coupon in order to receive a discount. I made sure to mention to Miriam that I spoke with her yesterday about the whole misunderstanding. You would think they would offer some kind of accommodation for the lack of professionalism. She was in a rush because she's the only person working. My hair was Extremely long (last wax 3 months ago) I asked should she trim it down so it's not too much pain on my end. She told me "I don't have time I have another client right after you" even though I showed up to my appointment 25 minutes early. She got wax EVERYWHERE (on my clothes, across the room on the chair, and all over the table). It was a bad experience overall and makes me rethink coming back to this location. Especially when Miriam asked 2X times if I wanted to leave a Tip, like she did such a good job. read more

I had one of the worst waxes at this location. I have been going to Sugaring NYC for about 3 years now and not every wax is perfect but it wasn't until I started going to this location that I have noticed my waxes haven't been the best quality. On June 12 I had the WORST wax ever. The amount of hair left was ridiculous. After my wax I called and left VM wanting to speak to someone regarding my wax and I never heard back from anyone. Very disappointed in my service especially considering how expensive these services cost. read more

They made my first sugaring experience comfortable and quick! They are super professional at the oak park location!

At first I was a little skeptical because I didn't enjoy my first service at this location. I was told that I was late (even though I arrived within the 5 minute grace period) and the sugarista who helped me basically rushed me through my appointment. My second time, though, was amazing! Kayla is very sweet and very thorough with her work, and I think she just gained a new regular :) read more

I started my membership with Sugaring NYC for the advantage of services they provide in most places I travel to, and especially being in the same town I live in. I have been charged for the unused service and cannot seem to get any assistance on a refund, due to the fact that mysteriously my wax appointment was cancelled without an explanation. I attempted to immediately contact the store in my hometown, Mission, Tx., and NO ONE ANSWERED! I left a few messages and yet to hear back from anyone. I then went on line and chatted with a person/ robot to be advise the store in Mission, Tx., is now closed, "Without Notification" to say the least. The representative suggests to go to their closest location which is in San Antonio, Tx. That would have been great if San Antonio wasn't 4 hours away from me! The representative provides me with an email to cancel my service and request a credit, so I did. Well I am not surprised because I yet to hear from anyone. I emailed again and again for someone to finally let me know my message was being forwarded. Yesterday morning I decide to again email and call the recent location I visited last in Oak Park, IL. I spoke with a live person whine she confirmed to have texted two of her manatees to please call me last night and well they didn't either! I am so disappointed and upset with the fact that I may just need to contact my bank to stop payment and request a credit from this company. Did I forget to mention I was just charge again yesterday. WTH! Will my membership ever be cancelled and credits issued? read more

I've been going to the Oak Park location since 12/23, and my sugarista Kayla has been great. I've had a variety of services done and she has always been quick, gentle, and respectful. The location itself is girlie, never crowded, and near affordable parking. Always clean. I recommend this location. read more

I've had two appointments with Ada and she is very sweet, welcoming, and makes me feel very comfortable. I appreciated how through and quick. I feel very welcomed every time I come to this Oak Park location! read more

This was a great hair removal experience! Josie was friendly, knowledgeable, and wonderful overall. Will definitely be back and definitely recommend Sugaring NYC in Oak Park! read more

I went to the oak park location. They always have great Custmer service! I am glad there is a location close to me now!

Kayla was absolutely amazing! It was my first time doing sugaring and she was very patient, explanatory, welcoming, and kind. I would go back to Kayla for any service she offers! read more

Went in for my first wax and Kayla was amazing! I was nervous and she talked me through everything, making sure I was comfortable. I will definitely request her again!! read more

Today was my 1st time vis this place.From the time I walked in the atmosphere was so nice clean colorful very well decorated.Josie was my wax last an she was the bomb the hands down very friendly keep me laughing definitely will be my wax place from now on! Try them you won't be disappointed promise read more

Josie was amazing. Very friendly and welcoming. She made my experience astonishing. She is also very fast.

Went in thinking I was getting a wax, but it was SO MUCH better! Less pain - loved my sugarista, Josie. Will definitely be back!

Highly recommend sugaring services as well as sugarista Natasha F. I could not have asked for a better experience and results. NaTasha was welcoming and talked me through the whole process. I highly recommend her especially if you are considering a Brazilian! Will definitely be back. As someone who has been getting waxed for 10+ years, has sensitive skin and constantly struggling with ingrown hairs, I can say my skin took to sugaring really well and I have yet to see an ingrown. 10/10 read more

I have not received a sugaring wax before and I definitely won't thanks to natasha. I was trying to find out information about the company and she kept saying that she didn't know and she didn't have time to explain anything. She said that none of the people that work there will be there for long. I was confused on why she had such a nasty attitude and was making up stories like she didn't want me or others to book at this location. So I have decided because of her unprofessionalism I will go to another location where there are NOT rude and are patient with new clients. read more