I first started buying tile here for my investment properties back in 2019, and I keep coming back…read more Every order and installation has been easy no headaches. What I really appreciate is how involved the staff are when it comes to helping pick out styles and colors. They don't just hand you a catalog they actually work with you to figure out what's going to look best in each space. Tiffany and Ted went out of their way to help and always offer solid advice. I've been really happy with how everything has turned out. Definitely recommend checking them out if you want some extra help and good results.

We went to Forever Floor and tile to remodel a master bathroom and replace carpet in our condo with…read moreluxury vinyl floors throughout the condo. What an amazing experience. If I could give FF&T ten stars I would be happy to do so. We have owned many houses and done quite a few remodels but we have never had a better experience. From beginning to end every person we dealt with was professional, talented and hard working. They were there when they said they would and they worked hard until the job was done. Something that doesn't happen often right now We ended up with a showcase master bath and a perfect new floors. We are very happy with the way things turned out and we highly recommend anyone thinking of a flooring or tile project to visit Forever Floor and Title. Thank you FF&T for such a great job. I will definitely use them again.

We had our master bathroom shower, floor and fixtures completely demo's and redone. I was very…read morepleased with the end result and installation by Cody. The path to completion was a long and at points a frustrating one. The office scheduling, updates on when installer would arrive seemed a challenge. Multiple days and half days were wasted, when we expected work to be done. They have to remember our time is valuable!! I suspect short staff and juggling customers was done due to too much work. The 2-3 week estimate was actually a 6 week project. There were contract terms that were confusing in parts. It had us buy wall & ceiling paint for touch up, but they wanted more $ for this. We ended up hiring a painter unexpectedly. They didn't want to move the fan, until I pointed it out in the contract. I am writing this so people know some of the pitfalls, as we maybe have 1-2 big projects, vs. companies doing it everyday. 5 Stars for workmanship, 2-3 stars for office scheduling and accuracy. I would rate them 3 1/2 Stars out of 5. Thx

They were great!! Lennar ignorantly used white grout on marbleized white tile in baths which never…read morelooks clean - they made it a beautiful grey grout!!! Done superbly at a totally reasonable price. Before and after pictures of bathroom floor! They even cleaned up the messy job of caulking so it would look neat. Cody did a super job!

So glad we chose Williams Carpet. From the minute we walked in the door, we felt welcomed. A family…read moreowned business with a wealth of knowledge. Unlike some big box stores, where employees are hard to find and not very knowledgeable. Our installation went great. The two man crew were neat, friendly and did a fantastic job. We felt so appreciated and that they genuinely wanted to help us. Our carpet is beautiful. Thank you Sandra and team.

I have edited my original post in order to emphasize the main issue…read more I hired this company to install luxury vinyl plank flooring at my second home in North Myrtle Beach, South Carolina. During the in-home measurement visit, I narrowed my choices to two products. I verbally selected Titan Genesis Restoration Pine which was encouraged by the gentleman taking in-home measurements, and that is what I expected to receive. He said this style was more durable, 100% waterproof, will not require replacing as soon as the other one, and it is trendier. On the written estimate, the document listed the Titan brand with a color name that does not exist in the Titan line. The color written on the estimate actually belongs to a different brand (Shaw Floorté), not Titan. Because of that mismatch, the floor that was ordered and installed was not the product I selected, and it did not match the brand/color combination on the paperwork, as that one does not exist. I was never called (my f/t residence is in NJ) to say the job was done, the balance of payment was not requested as told it would be, and pictures/video was not sent as promised. The owner/seller called me several weeks later, 2 weeks after I told her assistant that the wrong floor was installed, not to expect me to pay the balance, and no reason to have owner call me back. However, Sandra the owner did call me after an additional 2 wks after getting notice that I decided to dispute the 50% deposit I paid with Visa. Since she did not own up and correct her error, and maybe next summer I would have it redone by another merchant it wasn't fair for me to be out this deposit, then start again with another deposit elsewhere. Sandra said I can't keep the floor for free, but the current installed floor is of no use to them. It would be junked. And she was not offering to put down the correct floor at her expense in order to receive full payment originally expected. I get it. It becomes a higher financial loss for her. The interaction unfortunately became unpleasant. I was spoken to in a way that felt unprofessional. She was yelling at me, saying that I must be a rich lady keeping contractors' money, and that I am a nasty person. She was angry that I posted a review on Yelp; kept saying it repeatedly. She wanted me to shoulder 50% of the financial responsibility of her error. Once again, she did not offer to remove the floor and install the correct one. I wouldn't trust this merchant not to leave me without a floor; rip it out and not install correct one. I understand if we have an agreement to correct the error, she is obligated. But I don't want to have to go to court to prove she again did not fulfill her obligation. Had she called me before I flew back to SC 2 wks after the job was completed, admitted the error, and offered to immediately rip up and install correct floor I would certainly have said yes. I also would have halted them had they sent me pictures early in the installation. But her emotional responses to me and threatening me with a lawyer further seems retaliatory and in bad faith. My review is based solely on my personal experience with the product selection process, the documentation error, and the owner's response when I verbalized her error. I hope this information is helpful to future customers so they can double-check that the written brand and color match what they chose and to be on site for the job. Picture on the left is style I chose. Picture on right is style installed. I have additional pictures of the back with labels for brand and corresponding color.

Clean Pro cleaned our very dirty condo carpets. Thomas arrived on time and was friendly and…read moreprofessional. Our carpets look much better. I would use them again.

Thomas is the man! He knows his craft well and works quickly. Took care of 3 rooms in a couple…read morehours.

Truly, I would have given this store TEN STARS! From the moment that I first walked into the…read morestore, until the moment that our kitchen backsplash was completed, Chris, Jacque and Ben bent over backwards to serve us! Start to finish was only a matter of a couple of weeks...and we are absolutely THRILLED with the finished product!

So far, this company is the only company that has even responded to our inquiries. Not only have…read morethey responded but Chris came to our boat on Saturday to measure for flooring and they investigated a flooring for us that don't even carry. Thanks so much for providing great customer service so far.

Approximately (at least) 2-3 months ago, I stopped by the store in person to see if they could help…read moreme with figuring out what floor I have in my home as I needed 2 pieces replaced. I realize it's not a big job, but if they could help me with that - who knows where it could lead to. At first the gal at the front desk was very helpful along with Gary. Long story short, waited to hear from them after about 3 weeks - nothing. So I called and spoke with the gal at the front desk (sorry can't remember her name). She remembered they were going to get a sample, couldn't find it - was going to call me back. Well here we are - no call, not even a "we are checking on it", etc. So obviously I will have to find someone else to help - they have lost any future business and/or referrals from me. I know it wasn't a big job but obviously there is no customer care there anyway. Their loss!

Had a really great experience walking into The Floor Authority. Working with Kyle Rice he was very…read morehelpful and very knowledgeable about the product I was looking for. Thank you Kyle.

Needed granite for outdoor kitchen. Real pro's. Warm greeting, gathered info, provided guidance and…read moreshowed options, provided a quote on the spot. House call to do template next day and granite should be cut, delivered and installed in just a few days. Boom-Perfect what a pleasure!

They were fantastic! The quartzite itself was gorgeous and the installers patient friendly and…read moreprofessional and the office manager is a aweetheart

Very excited and pleased to have our new screened pool lanai complete! Dwight worked and…read morecommunicated very close with us during the process and addressed all questions, ensuring that the job was done to our complete satisfaction. Would highly recommend and will be reaching out in the future if we expand our patio.

We called Just Screen It for an estimate to screen in our patio. Nick was prompt and explained all…read moreour options. We added the " skirt" " solid panel" bottom per his recommendation and boy, we are happy about that!! John and Daniel came on time and were very professional with their install. We also found out that the company is family owned and Proud they should be, we are SO HAPPY!! We will share how everything went so smoothly and hope it helps anyone in Jordan Grove in Conway SC!! PS: please share our name if you hire them!! M and D Furlong.