Great selection and the staff was friendly and helpful. The store was clean, and they had…read moreeverything I was looking for. My only complaint is that the prices are a bit higher than other vape shops in the area. If the prices were a little more competitive, I'd definitely give it 5 stars. Overall, it was still a good experience, and I'd come back when I need something specific.

I absolutely do not recommend this VapeCity on Chimney Rock or any establishments owned by Ali…read more There was a tall young man, Hispanic with Curley hair that had a "gun" tattoo on his neck smoking weed outside the shop, only to find out he was the cashier there! He was also very rude! Most of their selection of vapes are broken, missing boxes, batteries, coils, or cables, and they will try to sell you the overpriced broken devices so you can get locked into their "24hr exchange policy" with no refunds even if the device is broken upon purchase. This isn't the first Vape City to have these issues such as broken devices, horrible customer service, and drugged employees. Ali runs a shady business! Do not shop here!

Customer service was great. Came from NYC and decided I needed some hookah products. We were…read moregreeted when we came in by Lauren and Kevin. They also helped us on the phone and the check out was fast. Make sure to come check them out

Clair deserve five starts. She's very sweet, & welcoming…read more DO NOT GET YOUR SPECTRUM QUICK FIX PLUS 6.3 from here!!!!! Either they all are outdated, been tampered with, or just bad! I bought two with hopes to use them, and BOTH of the two that I bought were defective! When I called to let them know, the male (unknown name) was very rude, and He really didn't care to hear what I had to say. They gave a no return, no exchange policy that's really bummy, because The price of the things I needed sure was unbelievably low quality, or outdated/unusable. DO NOT COME HERE FOR QUICK FIX!!!!

Really nice place. A…read morehuge selection, helpful folks, and fairly priced. Nice locker and accessory selection, too. Would be here pretty often if I lived here.

Nice lounge with a great humidor. The lounge actually has a few Houston exclusive cigars . The…read moreservice is average.

The people who work here are very nice and helpful! I was disappointed that they don't sell flower…read moreanymore, but they still sell some good edibles that I've bought a handful of times. They were good for the price (I paid $5 per 1500mg gummy, and the quality was decent!). I recommend the Rock It gummies!

They let me know that their price is not less for American Spirit cigarettes. I've gone in to ask.read more

I went into smoke alley looking for a vape. I really didn't know what I was looking for and wanted…read moreto stay within a price range. All I knew is that I wanted something easy to maintain and was cost effective. Zoe was very kind and helpful and helped me find the perfect vape. A1 customer service! Thanks!

I went in tonight looking for a Smokebuddy, not knowing much about them. Kevin and George greeted…read moreme courteously and talked me through the different options they had available. 10/10 would recommend.

GM Randy Veazey along with staff are extremely knowledgeable and helpful on cigars and very…read morefriendly . Their ultra premium cigars offerings are one of the best in Houston. They have two open to the public smoking areas nicely outfitted with lounge chairs and TV's. Their VIP Room by membership is my go to place Wednesday evening and Friday afternoon. Great and friendly members. No airs here!

I stumbled across this location on a work trip, before realizing I had been to their sister store…read morein New Jersey! This lounge has a really nice, and well stocked humidor. My favorite part was a nice end cap display with their stock of the Cogar Aficionado's top 25 cigars for the 2025 year. Plenty of cool display areas for buying your next new humidor, or an ashtray. I didn't get into the members only lounge, but would be interested. Also, there are plenty of TV's and comfy, plush, leather chairs to relax in while you burn one. My only negative for this location is a lack of a bar to serve a nice scotch or other whiskey while enjoying the smoke. But as this is not my regular location, no complaints.

The service is SUPERB, I learned a lot! The store is full of all sorts of stuff and if you don't…read moresee it ask? I am sure it's there somewhere. Fast getting in and out but mostly the knowledge that I gained was amazing. 24 hrs. open, it doesn't get any better than that!!!

A nice little shop. Very clean and they have such a large selection of pipes, CBD, pens and more…read more I had a lot of questions and the employees were super helpful and were very detailed and patient. They have occasional events for the public, keep a look on their Facebook to see when. I wasn't able to go the previous one, but am definitely looking forward to the next. Looking forward to seeing more of what they offer soon.

cute pipes and accessories---friendly informative staff…read more and as much as i dislike this word...i bought the new energy "pussy" drink must say...pussy is tasty!! hahaha [richard bronson-virgin air, mobile etc...millionaire dude owns the drink--go figure]

Great staff and huge selection to shop from, always adding new brands and products! Staff is always…read morevery welcoming and helpful, the slushy drink is bomb!!