I'm so glad that I called these guys first. Even on the fourth of July weekend, they were always available and helpful. It was my first time working with a bail bond company, and I was pleasantly surprised and impressed with their professional office, extremely courteous and patient agents, and how willing they were to help. They always have coffee brewing in the Santee office, which is a nice touch. From the very beginning, they were able to offer an excellent deal on the bond and worked with my financial situation, and they really made me feel at ease with all the paperwork. They even called the jail to find out about my friend's status when she had not been booked for 8 hours, and most importantly, they were always available on call when I needed a question answered. These folks are happy to listen, comfort, and work with you, and I consider myself extremely lucky to have worked with them. Highly recommended! read more

Worst location and company to get bailed from. Incompetent, untrained employees that don't have a clue about anything. Watch for ALBERT at Santee location, sounds like a druggy always coming down he's always rude and acts like a probation. Avoid ALBERT and Bail Hotline like the plague. I cant wait to tell him in person if I get the chance. You can't even come by and check in because they are either not there or take two hours each person. They want you in their office every week even if your bail is next to nothing and they have random people call you that know nothing about your case. Don't ever use this place ever... Bail Hotline are cons & thieves trying to get one over on everyone. Don't use unless your jumping bail .. Everyone that answers their phones have attitudes... Everyone hates their job here so they take it off on you... 1) Alladdin Bail Bonds & anything else is better to go to but here read more

Super impressed with Bail Hotline Santee. I have been referring family and friends to this company for years because of the consistence amazing customer service that is giving at this location. From the way the manager runs this office to the incredible agents, they all do an amazing job. Bail Hotline is the only bailbonds company in san diego that is truly concerned about there clients from start to finish. They take the time to learn about there clients and help them not only getting out of jail but also have a great impact of there lives. Super impressed! Thanks for all your hard work Santee location read more

I am a working professional and mother and found myself in a nightmare of a situation which could happen to anyone. The staff have been astronomical and compassionate and go above and beyond necessary to ensure a successful outcome. My personal experience including Jason, Ronnie, Sal, Alma, Rick, just to name a few, has been one that in this unfortunate situation, they were just the kind, compassionate and professionals that I needed. I would highly recommend this business, though I hope and pray I never have utilize their services. read more

I was booked in around 11 pm in central jail . Had my people contact them immediately and pay my bail before i was eligible for bail and they were on it ! Within about 15 minutes of my prints being cleared my bond wad posted was moved into the release tank around 3 am. By 530 am i was out and on my way home. They are pretty quick and good with communication. Also very prifessional. Would definitely recommend/use them again. Thanks again bail hotline read more

I highly recommend Bail Hotline. This was our first time needing bail bond services so we had no idea what to do. Sarah helped every step of the way. She was knowledgeable and informative as well as compassionate. I never imagined to have such a positive experience with a bail bond company. I hope we never need their services again but if we do I will call Sarah without hesitation. read more

My friend called and needed to be bailed out. I called and gave them minimal information and they were on it ! :) within 20 minutes of me calling eddy was there at the jail to visit her and verify all of her information. With in another half an hour we met back at the office and the bond was being processed. I highly recommend bail hotline Santee. read more

When my brother was arrested I called bail hotline in Santee and from the min I walked in I felt like they were there to help not just take my money. They offered me coffee and brought it to me as well. The customer service was top notch. I would recomed anyone who needs a bail bond to call Bail hotline in Santee. read more

Scrupulous. I was trying to help a handicapped veteran for whom Power Bail Bonds posted a bond. He has no money to make a second payment and asked for one week extension till his disability insurance payments start. They were not willing to accommodate him. Disgusting!!! Find yourself a better company read more

I give Eddie and Chris 5 stars!!! They were extremely generous and very helpful! Answered every call and question. Even helped calm my daughter! I appreciate the work they did for us and although we hope to never be back - we DEFINITELY know who to call! Thank you so much Chris and Eddie!!! read more

The real question is would I use bail hotline again? And the answer is yes, I would definitely use them again. I recommend them to anyone who needs to bail themselves or family/friends out. Bail Hotline was very helpful. They are very customer oriented and friendly. read more

Quick and polite customer service and very helpful staff thanks to Jessica who made it so easy to get the documents signed over the phone and Eddie at Bail Hotline in Santee took our payment simple and easy thank you so much for helping us free our loved one read more

I highly recommend this office if they're as professional as Sarah Cesar. Sarah helped get me out of a tough spot. She was always within reach and she went out of her way to bring all the paperwork to me. I wouldn't go to any other person or office. read more

Awesome bail bonds got me out on 150k bond worked with my co-signers and even took my phone out of my property to help me get numbers of contacts I didn't have memorized while I was in jail! All the people in Santee office is great! read more

Chris was the best he understood my needs and got me and my family thru a potential nightmare and made it virtually pain free. thanks again chris. I don't know what I would of done without you. read more

Jason representative very unhelpful and unfriendly helped transport a defendant who got bailed out and had the defendent and myself wait 2 hours ridiculous. .. read more

I love this place they helped me out a bunch and have the best xuatomer service and I love the fact that the employees always have smiling faces!!(: read more

Bad , poor,business!!I Giving false legal documents to sign and not following through!! This place is a joke& a waste of time!!!!They suck!!! read more

They helped my friend get her husband out of jail right away. She appreciated them allot. They were very nice to us while we waited.