Bernard Watch Co. is absolutely amazing. Jeff and team are incredible to work with, I purchased a…read morePanerai from them 5 years ago, so smooth. Recently sold a Tudor of mine to them, incredibly easy and over the holidays, flawless. Very responsive, clear instructions, prompt payment, etc. They have a nice inventory selection and looking forward to using them for my next purchase. I would not hesitate to use them, buy/sell/trade, they do it all, worry-free!

Really thrilled with my Seamaster PO that I purchased from Bernard Watch Co. The transaction was…read moreseamless and I received the watch the next day (on a Saturday!). Most importantly, the watch was very well described. I was scared to wire thousands of dollars to a company in a different state so I researched this company exhaustively. My research proved correct - Bernard Watch Co is the real deal!

Wonderful purchase experience! I was on the hunt for a watch to give to my son when he is older. I…read morehad done my research and found the timepiece I wanted, and luckily ATX Watches had the exact model. I ended up spending 2 hours in the store chatting with the owner and staff (family business). I walked away with the watch I wanted at a great price. I am planing on making ATX Watches my store for servicing and future purchases!

I was recommended to ATX Watches by another watch store in the city for a simple repair, and let me…read moresay thank you to that professional at the first store. Vlad and staff at ATX watches are great. What a fine selection of time pieces and other cool artifact. Can't wait to go back for my next watch. What a great jewel of a store in the middle of the city. Don't blink driving down W 35th street or you might miss it. Well worth the stop for buying or in my case a repair.

I went to Kruger's to repair two 18k gold bracelets that broke at the link/connecting hinge. First,…read moreupon entering the store, the staff promptly greeted me and listened to my concerns about the broken links. I spoke with Ryan, who was very attentive and assured me not to worry, the bracelets would be fixed. I was glad to learn they have an in-house goldsmith who handles all repairs, so this brought me peace of mind. Upon inspection, Raymond told me I should hear back within a day or so with an estimate. Lo and behold, I did receive a call back quickly and approved the repair cost. The repairs were completed within the estimated time frame. However, during the repair process, one of the bracelets (18k gold two-tone) lost a diamond on the top facing side of the link. Not to worry, said Ryan, they would fix it at no charge. I got a call the next day that it was fixed. I walked over, only to discover that now the bracelet was missing another diamond on the inner-facing side of the link. This particular bracelet holds a sentimental value to me due to its design and because it commemorates a milestone memory. Diamonds on the top links and double-sided with an inscription underneath. Each link contains the same inscription underneath with one diamond stone per link. Anyhow, once I pointed out the issue, Ryan assured me they would fix it, at no additional cost. I was expecting a call back perhaps 2-4 days later but to my surprise, I got a call the next day that my bracelet was ready. Upon careful and close inspection, the bracelet was repaired perfectly. The other bracelet (18k white gold) had no issue and was repaired perfectly the first time around. Overall, I was very pleased with Ryan and the staff's exceptional service. Kruger's will now be my go-to place for all repairs, and I will definitely come back as I have my eye on a lovely diamond bracelet.

I love this jeweler. The staff is incredibly nice. Courtney in particular was super helpful in an…read moreissue with a watch (which I had bought elsewhere). Their jewelery is gorgeous.

Zee worked with me to find the best solution for a new watch band for my wife. He is very patient…read moreand methodical. It was a little more complicated than the usual situation, but he found a great solution. Happy wife and so a happy customer, too.

Easy to use with quick capable service. Recommend to those with old school wristwatches.read more

Always a pleasure to do business with M&H, whether it's for a repair, a new battery, or merely a…read morediagnosis. Highly recommended.

I bought a new Seiko King Turtle but I cannot abide a cyclops. So I had John Hood remove the…read morecyclops and regulate it and now it is everything I want. I took another watch (Wise Watch Co. "Hitman") in and had John regulate it and now it gains or loses about a second a day. John is fantastic!

They've been very friendly and flexible with communication, which is great as a mom with littles!…read moreWill definitely buy here as they are the premier Austin jeweler

Went in to get some links removed on my Nautilus. Watchmaker came out to say that because the way…read morePatek badly serviced it (?) it wasn't possible and was dismissive-- I noticed when I walked out that it had a scratch on the side of the bracelet where he was trying to remove the link from. Went down the street to ATX Watches and they were able to do it in less than 10 minutes. Jessica was very helpful and nice though!!

Reached out had an appointment and then never showed or communicated. Unfortunate because the store…read morewas always good. No reason for lack of communication!

Excellent service on my mantle clock. Enjoyed meeting and chatting with John and Margaret. John…read morefixed the issue and gave me pointers on caring for my time piece that's over 100 years old. Great value with the mobile service. Highly recommend

Again I come in to have links taken out of my wrist watch this afternoon and for the same repair…read moreand I was in and out in 5 minutes. Supper fast easy parking and great work for a reasonable price. Try them out yourself and I bet you will like them

I went in today, thinking that my watch's movement was bad, based on consultation with an AI…read moreprogram. Clark, the repair guy, took one two second look at the watch and said that the watch had stopped because the second hand was touching or blocking the minute hand, somehow stopping the watch. He worked on it while I waited, for 8 minutes. He fully fixed it, but didn't want to charge me. I'll be back to that place!

I stopped by in search of a unique zodiac pendant that I could wear daily without being…read moreoverwhelming. I had considered various options from other designers and online stores but sadly those pieces were just too large for my liking. That said, while the store did not have any zodiac pendants on hand for visuals, Bill was kind to show me two catalogs. I browsed both and finally selected a piece in 14K yellow gold - made to order. It took about a week (purchase date to completion) - 5 business days - and I was very pleased with the final product. Overall solid experience - I do recommend.

Phenomenal people work here. Happy to have found our jeweler in Austin, TX. Great selection of…read morewomen's bracelets in both gold and diamond. Variations of gold too based on your preference. We were pleased by our time spent at Joe Koen and Son Jewelers and appreciated supporting a generational local business.

Dropped in for a quick watch battery replacement on two inexpensive Timex watches (no appointment…read moreneeded). They took care of both in about 10 minutes while I waited. $25 (plus tax) each battery, labor included - very very reasonable. The nice owner said that there is a one-year warranty on the batteries and that the batteries should be good for 3-5 years. Super quick and efficient - very pleased. Great to get this errand taken care of on my way to other things in my day.

Great service for an antique pocket watch that belonged to my great uncle who worked on the…read morerailroad.