Highly recommend selling jewelry here! Moran was very personable and transparent in his…read moreexplanation. He offered a very fair price for my gold snake ring. I would definitely go back if I ever have any jewelry I want to sell in the future.

After researching, reading reviews & visiting a few "seemingly" good jewelers, I made up my mind…read moreand I chose to do business with M.I. Trading. I felt they were above the others in every way. Other jewelers made me feel like they were doing me a favor even looking at the jewelry which I wanted to sell. Some others low balled me. I knew I found someone that I could trust when I went to M.I Trading. Moran did not rush me. He explained everything to me and was completely transparent, because he wanted me to make educated decisions. Nobody else even came close to caring about my business, never mind taking the time to educate me. At M.I. Trading, I had the opportunity to think about what I wanted to do, without any pressure ... and when I decided what I wanted to sell, Moran gave me TOP DOLLAR. I could not be happier that I found M.I. Trading, a company that I can trust.

I have done business with this outfit and Matt Warden for over 20 years. Their word is bond…read more Always top quality products. Their knowledge of today's economic environment is 2nd to none. I've actually achieved true financially security in my retirement thanks to them.

These guys are so professional and a pleasure to do business with…read more I have found that their premiums are as low as any dealer in the country. Jack Roach Wimberley, TX

I stopped by in search of a unique zodiac pendant that I could wear daily without being…read moreoverwhelming. I had considered various options from other designers and online stores but sadly those pieces were just too large for my liking. That said, while the store did not have any zodiac pendants on hand for visuals, Bill was kind to show me two catalogs. I browsed both and finally selected a piece in 14K yellow gold - made to order. It took about a week (purchase date to completion) - 5 business days - and I was very pleased with the final product. Overall solid experience - I do recommend.

Phenomenal people work here. Happy to have found our jeweler in Austin, TX. Great selection of…read morewomen's bracelets in both gold and diamond. Variations of gold too based on your preference. We were pleased by our time spent at Joe Koen and Son Jewelers and appreciated supporting a generational local business.

I had a gold bracelet clasp repaired by WJ. The clasp broke. I took it by WJ to see what they could…read moredo. I was told that there would be a charge of at least 50.00. And they would get back to me on the estimate. I decided to take the bracelet over to a competitor. They fixed it on the spot at no charge! And prior to this repair. I used my diamonds from an old tennis bracelet. I had a gold diamond bracelet created. When I went to pick up the 1,500. bracelet I received a phone call. While I was on the phone I was asked if I would like a discount of 250.00 for the remaining 24 diamonds off. Foolishly. I nodded yes while still on the phone. I was taken advantage of. I still kick myself when I think about it. And the diamond bracelet that was created by WJ. A diamond has recently fallen off and lost. There is something to be said about honest, quality work, and outstanding costumer service. So I will take my business to RWJ.

I am so excited that this store has reopened. It is a very respected jewelry store that has been in…read moreAustin since 1975. Generations of this family owned and operated has incredible customer service and a 5 star experience!

I went to Kruger's to repair two 18k gold bracelets that broke at the link/connecting hinge. First,…read moreupon entering the store, the staff promptly greeted me and listened to my concerns about the broken links. I spoke with Ryan, who was very attentive and assured me not to worry, the bracelets would be fixed. I was glad to learn they have an in-house goldsmith who handles all repairs, so this brought me peace of mind. Upon inspection, Raymond told me I should hear back within a day or so with an estimate. Lo and behold, I did receive a call back quickly and approved the repair cost. The repairs were completed within the estimated time frame. However, during the repair process, one of the bracelets (18k gold two-tone) lost a diamond on the top facing side of the link. Not to worry, said Ryan, they would fix it at no charge. I got a call the next day that it was fixed. I walked over, only to discover that now the bracelet was missing another diamond on the inner-facing side of the link. This particular bracelet holds a sentimental value to me due to its design and because it commemorates a milestone memory. Diamonds on the top links and double-sided with an inscription underneath. Each link contains the same inscription underneath with one diamond stone per link. Anyhow, once I pointed out the issue, Ryan assured me they would fix it, at no additional cost. I was expecting a call back perhaps 2-4 days later but to my surprise, I got a call the next day that my bracelet was ready. Upon careful and close inspection, the bracelet was repaired perfectly. The other bracelet (18k white gold) had no issue and was repaired perfectly the first time around. Overall, I was very pleased with Ryan and the staff's exceptional service. Kruger's will now be my go-to place for all repairs, and I will definitely come back as I have my eye on a lovely diamond bracelet.

I love this jeweler. The staff is incredibly nice. Courtney in particular was super helpful in an…read moreissue with a watch (which I had bought elsewhere). Their jewelery is gorgeous.

Simply the best jewelry store in Austin. Chris is fantastic. He has done everything from my wife's…read morecustom wedding band. To custom earrings for an anniversary gift. To out of the case jewelry. Chris always has what I need. And if not, he can custom order it. Most importantly I trust him with my vintage heirloom Rolex GMT Master. The watch is almost 50 years old and was in need of much repair. I wish I had a before picture I could post, but I only have the after. Chris did an amazing job. And continues to service the watch and keep it looking like new. Whether you need a simple 16 inch gold necklace, which Chris has custom ordered for me, or massive repair to a vintage Rolex watch. There is no better place in Austin to go. Also, check out their estate sale collection.

Great Jeweler! They have done repairs for me on my jewelry for years. I have taken in family…read moreheirlooms for repairs & well as my wedding ring. Alway Very Happy with their prices & the quality of their work. Long Time Family Business. Support Local Austin Business.

Great Service, Great Prices and Terrific overall Service. I was looking for a new Apple Iphone…read moreand got a IP 15 that was like new as well as a new/ slightly used game console. Found a PS5 for 25% off and they threw in a game! Thanks Jaylene and Mgr. Josh. Best spit in Town for Pawn.

Offering 30 dollars for 2 perfectly good ps5 controllers when EZPawn, which is also right on…read moreCameron Rd, offered 50 each. A 2 minute to save 70 bucks? Sounds worth it to me. Don't go here.

I purchased a Greenworks Trimmer with battery and charger on Saturday, July 1st…read more I got home and couldn't use it because the part that holds the string and the cap for that piece were missing. So I called them within hours of purchasing it but they were about to close so the same guy who helped me said to bring it back tomorrow which I did. The same guy who sold it to me remembered me and that I was given a 6-month money back guarantee. He didn't know how to put this into the register so he got assistance from some rude AF dark-haired mexican chick. She pretended to look and type into the register then told the guy I could only get a store credit or "pick something out" of the same price. Ohhhhhhh no, no, no, ma'am. I told her I needed a weed wacker, y'all sold me one with parts missing, I don't want anything else, I JUST bought this yesterday, I need my money back. She was kind of talking to the guy and to herself but loud enough for me to hear that she couldn't "push it through", I could try taking it back at another location. I just slowly shook my head no. I told her y'all better do something. Y'all sold me a trimmer NO ONE can use because of missing parts. She said I could "go to home depot or anywhere and get the part." Girl. Really. It just so happens that I looked up buying the part when I first took it home. It turns out no one sells a comparable part and it has been sold out on the manufacturer's website for over a year. I told her again that they need to do something then she said "I'm trying to help you and your getting aggressive with me and I don't have to help you." I honestly think she was trying to trigger me to get belligerent so she could justify making me leave without my money. But no, I was calm and cool as a cucumber. She said "I'm just trying to explain to you!" At no time did she explain anything! She talked to the guy the whole time, explaining to him various ways to put things into the computer, how "this" sale is entered and how "that" sale is entered, stalling and making me wait. Then she was texting frantically on her phone. The guy complimented my earrings. The girl played around with the register some more, talking to the guy and saying how they "can't put it in like this" and "they can't put it in like that, " Just a bunch of ridiculousness. I went in there specifically to get a weed trimmer. Period. Then when I take it back they try to keep my money and tell me to "pick something out" GTFOOH. They really, really tried to swindle me. Then the guy told me that the "regional manager" had to push it through and that's the only way there were able to do it. Blah, blah, blah. The should have talked to the regional manager from the beginning because they know they were wrong on so many levels. Despite that girl's efforts to keep my money, I finally got my refund. Please do not shot here. They talk all butterflies and roses to get your money, with promises of warranties and guarantees, when they know they have absolutely no intention of honoring it. If you need ANYTHING, buy it new from somewhere you know, at least you can take it back. That's what I plan to do. Never again will I purchase second (and third) hand.

I've gotta say that as of September 2024 Cash Pawn on Riverside is doing a lot of things right…read more They treat me well, getting good value for my purchase, and they have let me renew my loans even if they were a day or two late, and I really appreciate that.