I bought a car from Howard Smart which he claimed to have fixed up and had 'nothing wrong with it'…read more When buying a used car, you can never expect the car to run forever with no problems; my experience was far worse than that. -The car had a really bad clunking noise and we offered a lower price because the shocks were bad. Howard said if we paid asking price he'd replace the shocks, then (after we bought the car) said he'd only 'fix what was wrong with it'. We later drove 2 hours out only for him to blow us off for 3 hours and then tell us there was no problem. -The car's back wiper didn't work. When we drove out to have the shocks checked, he told us that the guy who could fix it was in the hospital. So you can't fix anything, Howard? -After only a couple hundred miles, the car's Check Engine light came on for a bad exhaust catalyst. Howard had obviously reset the ECU codes hoping it would last enough to make a sale. -When we pulled the dip stick, it didn't even register any oil in it after a couple hundred miles. Pretty odd for an engine Howard said had been completely torn apart just before we bought it. -The car's ABS light came on because there was a bad connection with the ABS unit. This happened within 500 miles. -We were merging onto the interstate when the car's timing belt blew about 2000 miles later. Howard had told us that he'd just done the head gasket (and when you do head gaskets, you do timing belts). Howard told us 'You pay for the parts' and refused to pay for a tow back to his place. We paid over $4000 to get the engine fixed at VIP because we desperately needed a working car in the middle of the winter. -The car's front brakes were completely shot. Did I mention that Howard does all his own inspections on the cars he sells? The calipers were seized and the rotors were heavily scored. That was another $800 to fix both calipers and rotors. -The clunking in the car's front end turns out to have been a real thing! That's going to be over $900 to fix. Too bad Howard magically couldn't hear it when he took it for a test drive. Howard Smart is dishonest to the people he sells cars and I would absolutely not trust him to work on any vehicle of mine. This man has no human decency and sees customers as prey. Stay away.

Howard is a scumbag. I drove an hour with a trailer and 2k cash to buy a car and tow home. He sold…read morethe car 10 minutes before arrival and then ignored all my calls. Not surprised he's got a reputation on here. One dealing with this leech was enough for me.

purchased a 2012 Toyota Tacoma 2 years ago. still going great. the price wasnt inflated like every…read moreother dealer had been doing during the pandemic. no issues so far. thank you.

2010 RAV4 for a reasonable price. Was able to get me financed with my credit. I am happy so far.read more

I just purchased a vehicle from Michael Motors and really appreciated the service I received. We…read morechecked out the reputation before even showing up on the lot and heard only great things. It's a family run business for over 30 years, which speaks volumes on its own. I showed up with a specific goal for a vehicle and Jon gave me tons of advice that I'm willing to bet any other car dealer would not tell me. He offered me a great deal on a vehicle and held it for me when someone else came along offering more money. I gained a lot of respect with his first come first served policy. Please don't hesitate with making Michael Motors an option for your next purchase!

From the owner: We have a great selection of used, Honda and Toyota, as well as trucks and SUVs. Visit or contact…read moreour dealership today and allow us to demonstrate our commitment to excellence!

Had My truck towed and serviced here! They diagnosed a problem the previous mechanic could not very…read morequickly The work and communication were fantastic!

I dropped my car off to have minor body work done. I was promised it would be finished by my return…read morefrom va9 days later. I had to make arrangements for transportation to Portland and take a $75 uber ride back upon my return. When I went to pick up my car the next morning to go to an appointment I found out my car hadn't even moved from the spot it was left. There were no apologies from staff or any further attempts to fix the issue

Let me tell you, I have been to so many mechanics over the course of my life as a used car owner,…read moreand I leave disappointed and ripped off 99% of the time. This business was different from beginning to end. The owner is a great guy and makes you feel comfortable and heard. Really awesome customer service, very upfront, and very fair pricing. I really appreciated the quick turnaround time, and the honest opinion on what was going on with my car. These guys really know their stuff and it was awesome being able to bounce ideas and troubleshooting off them. I don't live in the area, but would 100% recommend to all with car troubles.

My partner and I had a flat tire when we pulled into Portland for vacation. We had a hard time…read moregetting an appointment within 4 hours at other places, so we walked to a coffee shop to camp out and saw this place across the street. They were able to fit us in within the hour and gave us recommendations on what to do until then. Turns out there was nothing visibly wrong with the tire, no holes or anything, so they couldn't do anything on the spot. They didn't charge for the inspection and filling up the tire. We very much appreciated their help and are glad to know we can wait until we get back to deal with the tire instead of worry all weekend. We definitely recommend and would come back if we have a problem (hopefully we don't). Very friendly, great service.

this dealership had my daughter's car for seven weeks. They charged her for things that didn't need…read moreto be done. They couldn't figure out how to fix the car. They took gross advantage of her and my Mechanic, who laid a looked at the vehicle after all the repairs were done. Couldn't believe what they did . Beware of Franklin Jeep Dodge.

Find a different dealership to purchase or repair your auto. This place is terrible I have always…read moregone there but not again. After I customer service desk trying to over charge me. Also they were the only ones working on my jeep they always charged me for rotating my tires but found out they were not. as a result only one tire showed tread loss. don't trust them.

Great ownership here. Have been searching for a truck for a while now, and the owner Zack really…read morehelped me out and found me the right one. A 2016 f150. Very pleased! Super nice and easy to work with. Will take his time and get you into the right vehicle For a great price!

I love Moonlight Motors Zack was very helpful, my car that I had before coming to Moonlight Motors…read morehad a lot of rust and lots of problems, I told Zack about it and I told him that I needed a better car, so Zack took my number. Zack called me, and showed me some cars and I liked a lot of them, it was very hard to choose witch one that I was going to buy. A few days later I came back to Moonlight motors and I bought a 2013 Toyota, I love it so much! I thought that Zack was very nice! I hope that you will give Zack a chance and buy his wonderful cars.