Less than one actually....stay well clear of this garage. It's too long a story to write out again,…read morebut my Google review can be referred to for the entire story. See how Blais turned a simple job like changing a wheel bearing into me having to pay almost 1800 dollars to fix the carnage that he created. Even after a dealer repaired what Blais did, he still will not accept any responsibility. Poor, poor customer service.

From the owner: Blais Automotive has over 30 years of experience in the automotive industry. We specialize in auto…read morerepair--whether you need new brakes, an oil change, or more, we will get you taken care of.  We offer affordable auto repairs in a very timely matter. We work on all makes and models. We offer rust protection along with rocker repairs. tune ups.front end work, service, tire rotation, lite detail work interior and exterior. Smoke test evap, AC recharge. No jobs too small. 

thank you to Farmington Me Prompto, they were awesome. After a frustrating day last friday when I…read morewas told at 2 different locations locally could not change my oil due to a stripped plug and blamed each other...it was going to end up being a costly mistake. Farmington Prompto was recommended and I was not disappointed, they had the stripped plug out, replaced and complete oil change done in quick time. I definitely will return for my future oil changes. Thank you Isacc Cousins and Tony Wheeler for saving the day!!

These guys are fast friendly and knowledgeable. I arrived a half hour before closing, with one car…read morein the shop getting changed, another car ahead of me in line, yet still 20 minutes later I was driving out. While the oil change was happening, I had some questions for one of the mechanics, Jordan, and he was very friendly and knowledgeable. While I was waiting in line, I walked about 90 feet to the Chinese restaurant right next door, Jade Palace, and placed an order. By the time I drove out, I was able to pick up my order. Jade Palace usually takes about 15 minutes to cook up the order, so if I hadn't delayed in deciding to place my order, I could have picked up food right before my oil change was done.

My compliments to Glenda Wilbar and all the staff at your Augusta, ME location for their…read morerecommendation and installation of Falken All-Terrain tires on my 2021 Volkswagen Tiguan SE 4 Motion. I also look forward to being served once again by Mike and his staff at your Lewiston, Maine location when you are able to complete repairs to the building and grounds and reopen. (Even a dedicated Yankee fan can salute the excellence of Sullivan Tire) Joseph Daniels Lewiston, Maine

I had two flat tires in a matter of two weeks. The second one I was on my way to see a doctor in…read moreNYC. I showed up at 7:30am. Told them my problem and within an hour I was on my way to NY. Above and beyond! Thank you Sullivan Tire!

This place is incredibly well-managed. There was a long line but it moved quickly. When we were in…read morethe garage, the vocal communication was incredible to hear. I felt like I was watching a training video. I can't remember the last time I was at a business that was very busy and had such a positive vibe to it- everyone seemed to love their job, no one seemed miserable even though it was 10 degrees. I am definitely coming back here.

Been coming here for years. Only place I go for oil change. Excellent management. He sets the tone…read morefor the entire staff - they are always friendly and quick. Damnit, I forget the managers name. Young guy. Super friendly. Been there for years. Has in his memory the oil change light reset codes for EVERY car. Double his salary! Its rare to find a business that stays consistently good in service and this place has since my first visit 12 years ago.

Recent first time visit and I wasn't disappointed. Micah met me outside to drive my car in. He…read moreexplained everything as I had brought oil and a filter. During the visit he brought in two filters and a mouse nest! Suggested changing the filters out but put no pressure on me to do that. Topped off and checked fluids all in 20 minutes. And what a difference changing the air filters made. Did I mention I brought my dog and no leash? Micah asked a customer who had dogs and they gave me one of theirs so I could take her out. All around great service and value. I will be a lifetime customer.

Top notch customer service! I've never used a Prompto Oil change service before. This was so easy…read more No appointment needed just line up behind the orange cones and when a bay becomes available the garage door will open and the attendants will guide you in. You simply park over the oil change station and follow the attendants instruction. It really is only 10 minutes! Staff worked quickly, they were knowledgeable, they reset my oil light and hooked me up with a new cling for my window to tell me when I'll be due again. They check fluids, wash the windows, no high-pressure sales tactics, just quick, friendly service. I was in and out on my lunch hour. Like a snap. I'll be using them in the futre for my oil changes.

Reasonably priced and good customer service with B.S. I would recommend this place to others.read more

I've always had a good experience with Sullivan in Damariscotta. Whether it be routine service or…read moretires or a major repair, I have zero complaints. I appreciate their honesty and communication and good service.

Sullivan came to our rescue when we were visiting from IL and our car would not start and was…read moreflashing conflicting error messages. Fortunately, Sullivan was right across the road and after hearing our plight, offered to work us into their busy schedule To our surprise, within minutes a mechanic drove to our car with a new battery, installed in minutes and drove our car back to us. We were soon on the road again. While there, customers received great customer service and a very comfortable waiting area Cant thank Sullivan enough!

I've been coming to this VIP for a couple years now - including yesterday…read more Tire change overs, inspection stickers, air and oil filter changes, brakes, regular mx, etc. My dad's ever present warning, "be careful they don't sell you things you don't need" has never applied. They've always been fair and honest. Once or twice there were additional things I needed (like brakes ) and they were factually needed! The mechanics showed me why they were making a recommendation. Up to me whether I follow it or not. Thank you!!! Service has always been done very quickly and at a fair price. They are communicative. I've never felt pressured to buy or do anything. My car has always been ready when they tell me it will be. They've even offer a veterans discount.

Went in suspecting my brakes were bad. They told me the driveshaft broke and the whole back end…read morecould fall off. They had me tow it to a location 30 miles away, only for that mechanic to tell me it was in fact my brakes causing the noise. I requested the unnecessary tow be removed from the VIP bill. Manager refused, said her boss won't approve it, then got increasingly defensive. Received a call from her boss and he agreed, without argument, to reimburse me. So glad the Topsham mechanic wasn't available to work on my car at the time, or he would have torn it apart for no reason. AVOID THIS LOCATION.

We were traveling on the interstate, pulling a camper, when our vehicle suddenly started running…read morehot. VIP was able to work us into their schedule, gave us a place to detach the camper while the truck was being repaired. They were thorough and honest and very enjoyable to work with. The price was exactly as quoted, and was fair for the work done. Highly recommend!!

These guys really helped us out as we are on a 3 month camping trip in a rented camper van that…read moreended up needing the brakes replaced. We were really concerned about finding a place that did good work at a reasonable price. We found VIP to be very professional helpful and they finished the brake work very quickly. We were on the road in no time at all. The manager Robert was actually from a different store and was substituting for the manager at the store. He really went out of his way to make sure everything went well. Would definitely recommend.

purchased a 2012 Toyota Tacoma 2 years ago. still going great. the price wasnt inflated like every…read moreother dealer had been doing during the pandemic. no issues so far. thank you.

2010 RAV4 for a reasonable price. Was able to get me financed with my credit. I am happy so far.read more