Exceptional combination of high level technical expertise and making the patient comfortable by a…read morespecial staff that stands out with genuine, friendly, empathetic and helpful people skills well beyond the average...and I've been treated in several dentists' offices many times over many years. Dr. Hayes and his knowledgeable staff go the extra mile to make the patient comfortable and in helping you understand everything involved, happy to answer any questions, adjust the chair patiently as requested for comfort and in general do whatever they can to put you at ease. Highly recommended!

T. Hayes is awesome! I was lucky to meet doctor Hayes on a Sunday afternoon when I could not find…read moreany other dentist. I have been to their office several times which was pleasant each and every time. His staff is great, makes you feel at home, and so funny. They gave me a heads up on the procedures & cost before the work is done. He also noticed a major cyst from the xray. I can not believe no other dentist noticed the cyst from all the xrays over the years. He referred me to a good oral surgeon. I can`t say enough about Hayes Family Dentistry, they truly made me feel like family!!

While the place is in quite a beautiful building, I never got the service I initially went to this…read moreplace seeking. My dentist went out of network, after an extraction and bone graft but before the implant and crown, so I sought a new one for that and, most pressingly, to check on the recently arising pain in the tooth just before the empty space. I set an appt here. First, I was told to return to my prior Dentist to have him check the bite on a six month old crown (the painful tooth in question), despite my coming to Botts because the other one was out of network now. However, the only options this botts Dentist provided was to sign a waiver, absolving him of any liability should he damage my tooth in adjusting the bite, or go back to the other dentist. I was frustrated bc I expressly made the appointment about the troublesome tooth, and I felt like I'd been misled when they well knew why I set the appointment. Still, I put that aside, and I go back to my former dentist; then I return to bots asking for a quote for the implant. Since my former dentist had already said I needed a small filling, I let botts do the procedure that day to avoid more wasted time. After the filling was complete, I was quoted approximately $200 for a small insurance-covered filling--which was odd bc I've never paid more than $110, and my prior dentist is one of the top rated in the city. Yet again, I was told that I would have to come back for a separate visit to get the quote; they wouldn't even give me a ballpark without attending the appointment. No one said it would cost anything. So, I set that appointment and returned for it, but no quote was given at the end of the appointment. Instead, they said they'd call me. Minutes after leaving l get a phone call. It's them saying I owe them approximately $200. When I questioned it, the lady said she would call me back. Someone then calls me back, someone different, and says to disregard what the prior person said, that it was an error. A month passes with no quote, and I'm realizing this just isn't a good fit. So, I find a new dentist who promptly got me in for the cleaning and set the implant appt within a month. The situation felt shady, just off to me, so I counted it as an early revelation and moved on. I thought, hey, Botts is behind me, so I didn't plan to post my negative experience. However, after this nasty exchange in the photos, I thought I'd post it and let you read it for yourself. You can also see she lied about a late cancellation. I canceled on June 24th for a July 1 appointment. And before you ask, no, it's not just the receptionist or whomever has the phone. The dentist's bedside manner is also off putting. I just thought it was his personality, but I see it's a culture. Reach your own conclusion about whether it's a fit for you.

The staff is so nice and considerate. They are very understanding when a situation arises and are…read moreneeding to be seen urgently. I have been going here for 5 years and wouldn't go anywhere else.

Decent dentist office.tThe check-up was quick and the doctor was nice enough, but the waiting room…read morewas tiny and I felt a bit rushed during the cleaning. It's fine for a basic cleaning if you live nearby, but nothing crazy special

Excellent care and especially the hygienist! Thanks Sydney for a great cleaning. Dr Rump is…read morefantastic .

My entire family has been seeing Dr. Mehdi for almost 20 years. I LOVE this practice and have…read morereferred several people here as well. They are quick and kind and good at what they do. I would not trust my teeth to ANYONE else. Dr. Mehdi, Michelle and Kathy are top notch. If you are looking for family dentistry, do not hesitate to call the Smile Center. They will get you all fixed up!!!!

I love this dentist! Staff is professional caring and very friendly. great people skills. Great…read morewith kids too! Michelle is super friendly and a great hygienist, and the office manger is really sweet too! The cool thing is they text and email you to remind you of your appointment. If I have a complaint or concern they listen. Unfortunately when I made a complaint on this forum for my daughters pediatric dentist, instead of fixing the problem, they asked me to leave the practice! This sounds like I am getting free dentist services or something..but I just really love this dentist. And am feeling very grateful for their professionalism.

My dentist Dr. Jackson has been my dentist for over 5 years. I am very happy with him and his…read morestaff. I went for my 6 month cleaning and was never notified that Dr. Jackson was no longer there. The dental hygienist was excellent, when she was through cleaning my teeth she asked me if I met the new dentist? I am not happy I was not never informed that Dr. Jackson is no longer there. I have a right to be informed of this information. Patients build a trusting relationship with their dentist. This is not the way anyone should be treated.

At a cleaning I was told I would more than likely need a root canal. I'm terrified of dentist but…read morethe day I was schedule for the procedure, Dr. Jackson made sure I was comfortable and had enough medication to be pain free. What's more is that he took the time to re-evaluate and decided I could get away with just a crown instead of the root canal. Never in my 46 years of living have I ever had a dentist down sale and suggest a less aggressive and less costly procedure. He's earned my trust and a patient. Highly recommend.

Dr. Polk and her entire staff are amazing. It seems my dental coverage changes every visit, but…read moreAshley is always patient and has even come to expect it. I've been a client for nearly a decade and wouldn't want to go anywhere else.

Dr. Polk has done very well with my care! She is very gentle, knowledgeable, and so personable.read more

I wish I could give my experience at this dental office 10 stars! I have been to many dentist…read moreafter living in a lot of different cities and NEVER have I had a better office visit than I did with this group! From the time I walked in as a new patient I knew I was in a special place. Everyone was friendly, professional and the MOST thorough exam in my life. The time Dr Gruen spent with and and explained everything thing during the check up made me feel so comfortable. Lauren cleaned my teeth and it was awesome. I will actually be looking forward to going back in 6 months. I would recommend this entire group to anyone looking for an awesome dental group!

My son went to GT Dental for about 3 years and left in late 2023. He switched to a new Dentist in…read more2024, who found a gigantic cavity in his molar. He had to have a root canal, and a cap put on his tooth because Germantown Dental never caught his cavity when it was small. He almost lost his tooth, and we had to pay several hundred dollars to have it fixed. It is upsetting that Germantown Dental missed this diagnosis. I would never, ever trust their Dentists again.

I have seen Dr. Simmons for probably close to 15 years. Since then, I have now seen Dr. Sinclair 9…read moremonths ago and again in the past month. I am pleased to report that Dr. Sinclair continues the excellent level of care I am accustomed to recieving at Windstone. Also, my favorite part is visiting with Otis . If I had dental anxiety, he would alleviate my stress. Thank you to the whole team!

Excellent dentist and overall business. I had work done about 3 years ago through my insurance…read more Paid my portion when I was there and of course the insurance richarded around and didn't pay about $250 of the bill. Windstone didn't send to collections. I have just received a text about once a month notifying me of my balance. I made a payment today and will pay the balance soon. That will be the only play I go from here on out. I know this isn't politically correct but there are no DEI hires in the place. Just excellent dentists and assistants on their own merit.