I had an appt for duct cleaning with Charles AC/Plumbing/Heating this week…read more Geno was here as scheduled - on time - previewed the furnace in the basement - and started the process of bringing in the equipment. He explained everything. He was pleasant, didn't waste any time getting the job done. Within 2 hours he had everything done. I was very impressed. He also showed me on the duct work where he had accessed - answered all my questions. I was so glad to get this project done. This Company is my definite GO TO Company!!

Called Charles for an AC Unit that would not start. Technician was present for 30 minutes to…read morereplace a capacitor. He charged $110 for Service charge and invoiced the capacitor at $385!!! He BS'd me and told me they were $350 from the supplier with a $35 warehouse fee. Copied from invoice as follows: (Dual Run Capacitor Repair/Replace/Install ­ Dual RunCapacitor. 50/5 1 $385.00) Same SUPCO capacitors list for under $20 online. Now I know why they are not listed with the BBB.

We have been using JD Marx for years both for our furnace and our AC. We have always had a great…read moreexperience dealing with them...professional, knowledgeable, prompt, and overall a great company!

Very profesional, excellent service and reasonable price! We have been using JD Marx for years and…read morestrongly recommend them!

Good job, the technician was professional and personable, the quote was accurate. I would most…read moredefinitely use them again.

Mike and his team are great and stayed in contact throughout the entire project! Will be sure to…read moreuse them for future projects

It was a pleasure to work with Patruno. As a new homeowner they helped in upgrading my electric…read morepanel and adding GFCIs to many outlets that lacked them. They took care of permits and all the paperwork and the pricing was extremely fair and reasonable. I recommend them. 10:10

As a new resident in Syracuse, I received a welcome letter from Patruno Electric offering to assist…read morewith any electrical needs in my new home. After meeting with a representative from Patruno, I received two proposals: (1) to complete rudimentary work in the kitchen and bath, and (2) to install an eight-and-a-half foot under cabinet length of lighting above my countertop. The total for the two proposals was $2,350. I was expecting something in the $1,600-$1,800 range. There was no breakdown of costs (parts, labor, and estimated times to complete the work). I estimated four hours for this job which works out to $587.50 per hour based on the proposal totals. That's a lot. The average hourly rate for an electrician in Syracuse, NY, is approximately $31.90. This figure is based on data from job postings and salary information collected by Indeed. The average pay range can vary, with some sources listing a range from $21.95 to $46.35 per hour. Note: I also bought the fixtures and electrical parts for a portion of the project, so the first proposal's pricing should have been reduced. When I called to negotiate a better price on the proposal totals, Dave said they were very busy, went silent on negotiation, and recommended that I work with another company. He said, "I'm not trying to blow you off, but..." (When anybody says, "I'm not trying to blow you off," that's EXACTLY what they're doing.) Then, he gave me the names of three other electricians. I called all three of his suggested contacts. One came in at $3,500, the second never called back, and the third came in at $1,917 for the exact same things I asked Patruno to do. I selected the third electrician who was incredibly helpful, made great suggestions for my home, and booked the work to be done within a week. It was $117 over my budget, but I'm happy with the service I received. In conclusion, I have discovered that, in general, too many tradesmen "make up" inflated project totals without justification of their work. I understand overhead and profit margins, but to gouge customers who they assume don't understand about fair pricing and will pay without question, is unforgiveable. Patruno is happy to work with you as long as you agree to do what they want. When did businesses become more important than their customers? My advice: Look around until you find a price within your budget for work you plan to have done, and select businesses that are willing to negotiate and provide exellent, timely service.

Always super service! Ron and his team always arrive quickly to solve my heating or cooling…read moreconcerns/troubles. They are quick to arrive, pleasant and do their best to make sure companies honor any warranties !

This isn't the first outstanding experience we've had with Nicotra & Son Heating & Air…read moreConditioning, and I'm sure not the last. Last night our hot water tank gave out and we woke to a flooded basement. We called around 7:30am and by 8:00am Ron was at our house. By 10:15am we had the old water tank removed and a brand new one installed! What could have been a stressful situation turned into a non-issue (besides the water removal from the basement which has nothing to do with Nicotra). Hands down best customer service we've ever experienced.

I have used this company for a few different projects around my house. I appreciate that they can…read morealways come out within a few days, not weeks like some other companies. Brian is always polite, professional and punctual, and his work is top notch. Also, their price is always reasonable...no sticker shock like I've had with some other electricians. Patronize this business, you won't be disappointed!

We highly recommend Jim Stagnitta Electric. Jason, their electrician, installed 3 lights in our old…read morehouse. He was polite and professional. Great job.

These guys are the BEST!! They came right away in our emergency and are very quick & efficient!!…read moreExtremely Pleased!

On time. Knowledgeable and professional. Great service. Gave advice on future remodel plans that…read moreI had.

This company is certainly not what they advertise. I had booked an appointment online. When the…read moreplumber never showed I called the customer service number to inquire as to why. The customer service person was very helpful and only told me what the plumber told him. These people never showed or even bothered to contact me. A total disappointment. I then proceeded to contact another plumber and they were here on time and excellent to work with. AP Plumbers should be held accountable for what they advertise and stop their false advertising. Don't book with them there are plenty of other reliable plumbers.