I had an appt for duct cleaning with Charles AC/Plumbing/Heating this week…read more Geno was here as scheduled - on time - previewed the furnace in the basement - and started the process of bringing in the equipment. He explained everything. He was pleasant, didn't waste any time getting the job done. Within 2 hours he had everything done. I was very impressed. He also showed me on the duct work where he had accessed - answered all my questions. I was so glad to get this project done. This Company is my definite GO TO Company!!

Called Charles for an AC Unit that would not start. Technician was present for 30 minutes to…read morereplace a capacitor. He charged $110 for Service charge and invoiced the capacitor at $385!!! He BS'd me and told me they were $350 from the supplier with a $35 warehouse fee. Copied from invoice as follows: (Dual Run Capacitor Repair/Replace/Install ­ Dual RunCapacitor. 50/5 1 $385.00) Same SUPCO capacitors list for under $20 online. Now I know why they are not listed with the BBB.

We needed a new air conditioner. August 2025. They moved it to the back of our house, replaced some…read morepiping, hooked everything up, had it all up and running perfectly in one day. They are experienced and do quality work, very pleased with their service. We'll be calling them for all our heating and a/c work in the future.

Always super service! Ron and his team always arrive quickly to solve my heating or cooling…read moreconcerns/troubles. They are quick to arrive, pleasant and do their best to make sure companies honor any warranties !

It was a pleasure to work with Patruno. As a new homeowner they helped in upgrading my electric…read morepanel and adding GFCIs to many outlets that lacked them. They took care of permits and all the paperwork and the pricing was extremely fair and reasonable. I recommend them. 10:10

Patruno Electric not only has caused damage to my house, they are unprofessional and sloppy. I do…read morenot recommend them as they don't value you as a customer; just a paycheck. This Company lacks communication skills and doesn't consider what the customer actually wants; the layout and any requests made. I have never experienced a company that just walks into someone's home, takes charge decides where light boxes, outlets as well as the placement of wires. I have taken photos of the damage showing the laziness and shortcuts that this company has made. I am really disappointed with them, especially the way they speak so highly of themselves. They will tell you they have 50+ years of experience, however it's not the people with the experience performing the work. When I heard the cost of how much having my house re-wired was going to be I was shocked. I have received proposals for half the price and despite the cost thinking I had nothing to worry about I decided to go with them. I do NOT recommend this company!!!! I have photos of the damage and sloppiness, however this app doesn't support the format.

We've used Mark Laurin in both houses we've lived in, for all problems large and small. He calls…read moreright back and is pleasant and professional all the time. When we had to turn the water off to the whole house due to a poorly installed refrigerator water line, he came over within a couple of hours to replace the hose with an up-to-date one and got our water on. A fabulous professional! Highly recommended.

Laurin Plumbing is on time, honest, thorough. Does well at explaining things to me…read more My family and extended family has hired Laurin Plumbing for leaking shower heads and running toilets, and new toilets.

Hill's responded promptly to an urgent phone call, early on a Saturday morning during the peak heat…read moreand humidity of mid-July. The air conditioner had malfunctioned the evening prior and it was getting hot. That morning, my family and I were scheduled to leave for a funeral. The man from Hill's - sorry I've forgotten your name - spoke with me briefly on the phone, discussed a few potential cost/price scenarios and then got in his truck and rushed over. While my family and I were sad, stressed and hot, the tech was cool. He identified the issue, found a solution and FIXED IT! Cold air was blowing in the house as we loaded up the car to leave. The price was extremely reasonable and the service was perfect. This was a very difficult day for me and my family but solving this issue was a blessing. Thank you Hill's.

I have to say that Aaron and Amanda reached out to me and wanted to make this right. Aaron set up…read morean appointment immediately and was very apologetic about the situation. He sent Chris and Tim over and they were great. They were personable and professional. They took their time to go over everything that I needed and answered all my questions. they listened and did not make me feel inadequate. we did not go with them and that had nothing to do with the company in the end. Would use them in the future if given the opportunity.

I had a very positive experience with Carpenter Heating and Cooling. I originally called Glenn…read morebecause he was recommended by a friend who said he knows a lot about old boilers. Mine is original to my 92 year old house. I have called him a few times over the years for minor issues. This one was because I could not get it to turn on and the temperature outside was going to drop to the 30s. Glenn came later that afternoon. He is polite, tidy, efficient and knows what he is doing. He quickly assessed the problem and fixed it. I highly recommend calling him if you have problems with your heating.

I had a new furnace installed last year, by Hummingbird heating and plumbing, very satisfied. I…read morewanted to change the filter and was unable to remove it. Called, set up an appointment and the service repairman came . His name was Dean. He called before he was to arrive, he knew exactly how to fix the issue. He gave me a hint on removing the filter. Told me to make rabbit ears on the filter with duck tape. That way I can pull the filter out. I told him I was disappointed the installers did not show me how to remove the filter. After all, I really was not thrilled that I had to have a service call. The best part of this review is that there wasn't any charge, he gave me a pound of hummingbird coffee , a fabulous tip on removing the filter and we shook hands. Very thankful for the rabbit ear tip, everyone should learn this! Very pleased with Hummingbird, the service repairman Dean and my pound of coffee. But the best part... no charge. THANK YOU HUMMINGBIRD! Thank you Sheila Marsh

i would be happy to review however they cancelled appointments twice so iI never had a chance…read more Once because of illness which is understandable. the next because they had a "big job"! they wanted to reschedule...... they lost me as a customer! Do not rely on this company!

On time. Knowledgeable and professional. Great service. Gave advice on future remodel plans that…read moreI had.

This company is certainly not what they advertise. I had booked an appointment online. When the…read moreplumber never showed I called the customer service number to inquire as to why. The customer service person was very helpful and only told me what the plumber told him. These people never showed or even bothered to contact me. A total disappointment. I then proceeded to contact another plumber and they were here on time and excellent to work with. AP Plumbers should be held accountable for what they advertise and stop their false advertising. Don't book with them there are plenty of other reliable plumbers.