Roman and his staff is very nice very considerate move fast clean building very professional

Baker Prado Funeral Home did a great a job of walking us threw this difficult time, Roxanna was honest with us and worked fast in sending my cousin's body to Mexico. This was a first for me, not knowing anything about the processes, as I had called many places but the prices where over the top or lacking information on the extra cost that would arise. We kept getting many comments from our friends and family in Mexico about how fast my cousin was transported over. It was a difficult time for our family but we were grateful of finding Baker Prado to help us. read more

Not everyone should run a funeral home especially if they are inconsiderate of those who are in the grieving process. Long story short I went with my friend who had just recently lost her husband. When we arrive no one greeted us, my friend who was very polite told them who she was and why she was there, she was met with a response as if she was intruding and was told they would be right with her. From this start it was a very unwelcoming cold demeanor towards her. We sat and the lobby for about 45 minutes. When finally the man came out of his office all he said to her was "where was her her urn". This further really annoyed me at how careless and disrespectful they were being to her after she recently lost her husband and was going through a huge grieving process. Working in the health care I have never seen such a heartless approach to someone who recently loss someone and I would expect more from those who are making profit from the loss of others. By this time it was just awkward silence, she then asked about the death certificate and was talked to in circles but in a very patronizing way about how it would be delayed because something changed. (Btw she ended up going directly to the city hall herself and obtained it a lot sooner then they did within 3 days it took them 2 months) to make matters worse she paid for this service already through them. Her words were they were smiles and sweet at first but after receiving her money their true selves emerged filled with bad attitudes, dismissive, heartless and unprofessional behavior. But to sum it up this business needs a lot of improvement on how they treat people mourning a loss because all I observed was the stigma of a a funeral home that's only in this industry for the money and could care less about the paying costumers feelings while they're in such a vulnerable state. read more

Baker Funeral Home - Funeral Services & Cemeteries Near Me - Oakland, California

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I went to my grandmother's funeral on January 24th 2025. It started off ok until Ms Vanessa Murphy started to be very rude and very inconsiderate and disrespectful towards my grandmother's funeral.. During the funeral she was talking very loudly in the back to where we had to pause our speaker and ask her to tone it down a little and to close the door. She then proceeded to come in being extremely rude talking loud to my older sister saying it's time to for viewing, but we had 2 more things on the program before viewing. She kept making us turn our music down. Our guest speaker did not get to finish her sermon because she was rudely stopped by Ms Murphy. Our funeral time was supposed to end at 1:30pm, but Ms Murphy stopped it at 12:15pm. She stated to everyone to stand up view the body and to walk outside. Me and my family were so confused and on top of that we were still mourning. My grandmother's makeup was not what we requested, but we let that slide until Ms Murphy started to be extremely rude. She also locked 3 of my family members in the funeral home after she made everyone leave. She is so lucky she didn't get knocked out and dragged out the funeral home because she was so insensitive to us during that moment. We love Mr Ramone, but I advise him to check his staff because that could really mess up his business. read more

It feels really weird to rate a funeral home. One of my very favorite people in the world, a very close friend, died last month. His service was here. They were so kind to all of us. I didn't expect an open casket, but they made him look good. In the middle of a lot of heartbreak, I am grateful to the folks here. Thank you for taking care of our friend, and for being so kind. read more

When my uncle passed, I did not know where to start from. I had so many questions. Can we afford this, are we burning him here, are transporting his body back to Mexico. I called a lot of places but Baker Prado was referred to me from another funeral home. When I called they were understanding and very helpful. They walked me through the process and answered every question we had. We ended up deciding to transport my uncle back to Mexico and that entails more that I imagined but they took care of it all. The best choice I could had made during that difficult time was to go with Baker Prado they are efficient, affordable, understanding and reliable.. We had the funeral there before we said our goodbyes he looked like himself we were very pleased. My family and I are very grateful for them read more

Rating a mortuary is never pleasant. The loss of a loved one does not often inspire feelings of happiness or satisfaction. That said, I'd like to take a few moments to thank the wonderful staff and management at Baker-Atkins Mortuary for their caring, empathetic assistance While I do not want to go into details of our specific circumstances, I would like to say: 1. The body was obviously prepared for viewing with loving care and attention to detail; 2. The services were as promised, and the staff was empathetic, honest, and understanding; 3. The pricing was extremely competitive (I called around before selecting Baker-Atkins); 4. Mr. Atkins was a delight, and could not have been more pleasant. Though using a mortuary is never pleasant, Baker-Atkins's staff went out of their way to make it as tolerable as possible. It was clear they cared, and that was comforting. read more

My father passed suddenly a few weeks ago. I had to fly in from Vegas last minute. I had spoken to Pastor Ramon via phone and email prior to visiting the location. He was patient, helpful, approachable, humorous and had a lot of wisdom during our conversations. He went over and above by making the process of my father's arrangements easy to understand what my options are and doing all the necessary paperwork. The rest of the staff was kind as well when I met them. Meeting Mr. Ramon wasn't just a business transaction; it was a pleasure and an experience I will never forget. He and his family will forever be in my thoughts and prayers. He's truly one of a kind. read more

I have never been more appalled in all my life! When on God's green earth did mortuaries start rolling open caskets back and forth in front of the family and pressing the casket against the front pew to make you view the body?!?!?! It was beyond upsetting and inconsiderate! Plus....the body looked nothing like he did when he died or was alive! Don't take your loved ones here!!!! read more

Definitely not the place to go when in mourning. Please have cash in hand, skip insurance policy's and payment arrangements as that is the ONLY way you will receive any type of service or care! My family chose this funeral home due to its home in our neighborhood and deep historical connection to our city and family (my grandfather's service was held by BAKERs back in the 70s). The new owners, the Prados, literally gave us the run around from day 1. It was like pulling teeth just to get a phone call back or set appointments, try standing outside, knocking, waiting for someone to notice and answer. I even noticed the family they were servicing while we were getting our affairs in order was treated extremely poor in their time of need. Due to their lack of assistance or care a lot of things were subpar. I'm sad we left my beautiful aunt in their care at all but so glad it's over & she's back home. Go elsewhere & save yourself some additional grief. read more

One of the eye openers relating to my small town upbringing was doing a service call here for the computer company I worked for back in the 80's. Walked into the place and saw an 11 year old laid out in a casket and asked the director what he died of,(thinking disease or accident). Was told he was shot in the back during a drug deal . This was in the mid 80's. This same bullshit is still going on and still being glorified in gangster lifestyle. What the music biz won't sell to make a buck. Go ahead,just keep on keeping it real. read more

Please, please, please do not take anyone you love or just like to this place. It will charge you twice the price as other funeral homes. Because they are in a lower socio-economical area, they over charge their neighbors. When I die you can leave me in the street to rot and let the dogs and birds peck out my eyes and eat me before you take me there. read more

I must admit that I had a very uplifting experience with Ramon Price. Today Thurday March 21, 2019 at 3:04pm. He was very comforting and patient while keeping me informed on the necessary steps to take to have a smooth transition for my biological father. In addition, to that he went over and beyond to give me information to assit with another family member, just don't get better than this. May God continue to use you for his purpose and watch the overflow!! read more

Ramon Price and staff did a fabulous job helping me handle the disposition and logistics of my dearly departed older brother's remains. Brother died quickly and unexpectedly. Death is never expected. Ramon was especially communicative, empathetic and helpful above and beyond the call of duty and sometimes after hours since I live in a different state than brother did. Thanks to the mortuary and to Ramon, I was able to view brother's body, touch his face and say my last goodbye. Pricing and services were perfect and explained fully. Thank you. read more

My Brother passed suddenly in 2016. My family was not prepared for his passing he was 44. Having said that, my family had to prepare a funeral very quickly for him. You would think that a business that is in business of taking care of people's deceased loved ones would have some type of compassion and respect for the family and their deceased loved one. NOT THIS PLACE. This Mortuary is a rip off and a joke. I absolutely hate that we gave this place any money what so ever. If you have to do business with this mortuary like in our circumstances make sure that you 1. Take someone with you. 2. Write down everything and make sure that you keep copies of all of your receipts. Follow up and get everything in writing that you are told. A few things that happened to my family. We talked to the Funeral Director we told him what day we wanted the Wake. We gave him the Date , Time etc. The day of the Wake we get their and he states that the Wake was not on that day. I had to call the Man he finally opened the doors. A friend of the family and my son had to help him bring my brothers casket out for viewing. That was absolutely ridiculous. One other thing. The day of the funeral. They bring my brothers body to the church. I ask where is the Limousine? One of the funeral guys ask me? "You paid for a Limousine"? I stated yes I paid for a Limousine. They had to go back to the Mortuary to pick up the Limousine. To do this to a family who is in mourning is ridiculous. I couldn't even mourn my brothers passing because of DRAMA dealing with this Ghetto Mortuary. I an saddened that we even had to deal with this place. My brother deserved so much more. He was a good person. However, what goes around comes around. When you treat people wrong and disrespect people and their deceased loved ones. You can't believe that, that energy is not going to come back to you. FOR THOSE WHO ARE LOOKING FOR A PLACE TO TAKE THEIR DECEASED LOVED ONES DO NOT USE THIS BUSINESS. IF YOU LOVE YOUR FAMILY MEMBER RESPECT THEM AND TAKE THEM SOMEWHERE ELSE. read more

Thank you! Ramon and staff for assisting our family with the celebration of our mothers life. I will also like to thank creative expressions, Sherry your a God sent and Lety thank you for the beautiful flowers. read more

I recently utilized this mortuary and everyone was very professional. I loved how they made my loved one look. Even on the day of the service, the funeral staff was nothing but nice to us! read more

My name is Samoia Johnson and I lost my mom Terana Hannon on August 5, 2015, It was unexpected, and the place where she had pass was really on us about getting her body...so my auntie called Bakers and spoke with Mr. Roy Northington and without any heistations his staff was on their way to pick up my mom body...I called him later that day and he was very compassianted and informed that I did not have to rush... When my family and I went to the Mortuary to meet Mr. Northington and do the arrangement, from the 1st hello I was at ease...he made my family and I very comfortable and understood that as the only child this was a heavy load...yes he had other things to handle but not once during our meeting did he rush us. He then introduced us to the staff that will be along side of him to make sure that my mom homegoing went off without any problems. The day of the Quiet hour he was again was there and he took his time with me and that was the best feeling ever. The young man whom prepared her for viewing was Excellent, the Limo driver good...and the staff that was there on the day of her homegoing did something that meant the world to me...after the service was over he closed all doors at let me have some mommie and daughter time for the last time (teary eyes writing this)...he neva came in til I told him I was ready... I jus want to thank them all The Family of Terana R. Hannon read more