If you are in an immediate need situation, they can be helpful but the way their actual service was…read moreconducted was absolutely unacceptable. A staff member, whose picture and name are no longer showing on their website, was extremely rude and obnoxious to my guests, who had a few questions when inside the office. Luis Tovar actually interrupted my Priest while he was conducting the gravesite ceremony to speak to me about a non-urgent matter that could have been discussed AFTER this sacred and solemn event had concluded. Staff member Maria Karger, who initially assisted me, was most helpful throughout the process. The Inurnment of my Dearly Departed took place on April 25th, 2025.

Most of my family is at rest at St. Mary's Cemetery in Oakland. We have a long history there over…read morethe years. My grandfather worked there during the days you had to dig graves by hand. It is a very peaceful cemetery with beautiful views. I recently lost my 99 year old uncle I was caring for. He had already purchased a crypt in the wall with pre-need insurance for everything else. The office staff (Maria and Rosario) were very understanding, compassionate and helpful. They set me up with Tony Tran, one of the Family Service Advisors, to coordinate final arrangements with the church and mortuary. I highly recommend working with Tony during your time of need. He really helped me out greatly with all the forms required and answered all my questions. He has lots of experience working with families in grief. He was present during the entombment to ensure everything was coordinated with the priests and staff. I highly recommend St. Mary's Cemetery for your pre-need arrangements and when the need arises.

When choosing a funeral home, you want a place that will care for your loved one -- and your family…read more-- with genuine compassion. That's exactly what we experienced with Fouché's Hudson Funeral Home. They handled my mother Rosa funeral like no other. From the moment we walked through the doors, they treated us with kindness, patience, and respect, truly making us feel like family. During such a difficult and emotional time, their professionalism, attention to detail, and heartfelt support meant more than words can express. They honored my mother beautifully and made sure every part of the service reflected love, dignity, and care. My family and I are deeply grateful for everything they did to make this painful moment a little easier to bear. If you're looking for a funeral home that will stand by you with compassion and treat your loved one with the utmost respect, I highly recommend Fouché's Hudson Funeral Home. Thank you for going above and beyond for my family.

Came here twice within a month and both services were beautiful…read more The funeral home gives the family time , nothing felt rushed. Doors were closed right at 11a when the services started. After the services everyone gettin to their cars was easy - Parking Lot* - Clean Bathroom - Always someone at front desk even during the services. - Unsure of pricing for service.

Roman and his staff is very nice very considerate move fast clean building very professionalread more

Baker Prado Funeral Home did a great a job of walking us threw this difficult time, Roxanna was…read morehonest with us and worked fast in sending my cousin's body to Mexico. This was a first for me, not knowing anything about the processes, as I had called many places but the prices where over the top or lacking information on the extra cost that would arise. We kept getting many comments from our friends and family in Mexico about how fast my cousin was transported over. It was a difficult time for our family but we were grateful of finding Baker Prado to help us.

During one of the hardest times of our lives, Chapel of the Chimes funeral home treated our family…read morewith incredible compassion, patience, and respect. From the very first conversation, Ed guided us through every step with compassion and professionalism, making a difficult process feel manageable and dignified. Ed, Sarah, and Sam truly listened to our wishes and honored my father in a beautiful, meaningful way. Every detail was handled thoughtfully, and nothing ever felt rushed or impersonal. They are truly kind, attentive, and genuinely supportive people, which meant more to our family than words can express. Because of them, we were able to focus on remembering and celebrating my father's life instead of worrying about logistics. We will always be grateful for the grace and humanity they showed our family, and I would wholeheartedly recommend them to anyone in need of funeral services. Thank you for helping us say goodbye to my father and start our healing journey.

Unfortunately I have to seriously downgrade my review based on my recent experiences with the…read moreOakland location. We opted to do our preneed with them. During the contract preparation phase there were multiple errors, misstatements, and rewritten contracts by Denise. Mark, the supervisor intervened so we trusted them, hoped for the best, and continued through the process. We wrote them a check 10/2/25 (that was cashed 10/3/25), as full payment for our preneed selection. We were advised the "Deed" would be sent to us within 30-60 days. There was a 3-day cancellation clause that was signed during the preparation phase. After that period had subsided I started receiving a multitude of emails and phones calls advising I needed to (re)sign the cancellation clause. After comparing the new document to the prior one (signed) I realized Denise forgot to enter the effective date. So I signed it again, and sent it to her. Then I received additional emails about the same issue - blaming Adobe Acrobat Sign for not having me sign in the right place. That was finally resolved - and a moot point since the 3-day cancellation period had passed. It's now 4 months later, and I had to reach out to them to see where the Deed is since we haven't received ANY communication from them. Mark was apologetic, stated the office manager just completed it today, and they would be mailing it today. They emailed me a .pdf copy and the document is postdated to 1/31/26. I don't understand why when they have been earning interest and/or paying bills with over $7k of our money for 4 months. I would think it would be backdated to 10/2/25 or at least dated for today. Thank God we didn't need it between times. The repeated errors and lack of follow through is unacceptable. I can't blame the office staff because I had no direct dealings with them. But Denise and/or Mark should have followed through to assure a sale made through their area was successful and had been completed long before 1/22/26. The property is well tended to but they clearly need additional oversight in how to provide quality preneed customer service (from the signing of contracts to the mailing of crucial documents). Terribly disappointed. Can't recommend at this time.

We ended the year and began the new one with a heavy heart, having lost more than we started with…read more Sadly, my father passed away, and we had to make arrangements under difficult circumstances. With the guidance and support of the funeral directors, we were able to navigate this challenging time with greater ease and care.

To the cemetery absolutely beautiful at all times. However everything keeps getting stolen from my…read moremother's headstone. Personalized flag with my mother's picture and her partners picture. Artificial flower arrangements stolen. Decor for holidays stolen. I am very upset this needs to stop Please DO NOT remove items from my mother's headstone. Thank you

Went recently and thought it was a very good experience for a sad occasion…read more Staff was very helpful and friendly going above and beyond. Small details like help with parking or a vase for flowers. Beautiful views of the Golden Gate bridge. Premium lots and well kept lawns and gardens. Tons of space - lots open. A beautiful resting place like this I think is helpful for those left behind. Lovely service and some closure. I recently lost another friend without any service with family in another country and it made me realize how important all this is.

20 years ago i gave 5 stars all workers were friendly, helpful & 7 yard workers were cool…read more now? Shows more & more lawn damaged by excavator's crawler tracks drove directly across from one side to other side of the road, even on wet wet days, took lawn & mud away, digging deep into the ground left multiple tranches damaged here there with no repair actions, no respect to the dead. Today, I consider reserved my recommendation.

The staff took care of my needs and were very compassionate. They are knowledgeable and ready to…read morehelp as needed.

Jess C Spencer was such a comfort and helped us during very tough times for our family. We used…read moreJess C Spencer for our grandmother's funeral services about 13 years ago and now just this past week for my father. Joan was our service coordinator and she was very professional and thorough. She answered all of our questions on what we could customize and, if she wasn't sure, she would make sure to find out. All of the staff was very responsive via email or phone as we made arrangements. Shannon was another associate that I was in contact with to help with the copy for the memorial folders and on the day-of of the funeral service - she was amazing, personable, and remembered even small details that I had mentioned. Another person who I'd like to acknowledge is Phil; he was around each time we had to go to the mortuary, and he was always very helpful and kind. The whole service was pretty seamless and we were able to do personal touches so that we could still honor my dad. Thank you to the whole team at Jess C Spencer for getting me through one of the hardest times in my life.

Grissom's Funeral Home went above and beyond. They helped us lay to rest my close friend's loving…read moremother , Ms. Marlene, with so much care and attention. From start to finish, the staff made us feel supported and truly listened to. She looked at peace with a beautiful smile. Every detail of the service felt personal and meaningful, reflecting the love and life of Ms. Marlene. During such a hard time, their compassion and professionalism made all the difference. I'm so grateful for them and highly recommend their services. The funeral home I would like to note was pleasant as for air conditioning and seating arrangements were comfortable.

Lisa is an amazing person! She goes above and beyond to gather information and accommodate…read morearrangements. She is thorough, kind, smart, and efficient as well. She helped my friend, who is 97, make arrangements for his sister and himself. She could not be more empathetic and compassionate. We walked out with smiles on our faces knowing they are in good hands when the time comes. I highly recommend Grissom's