Grabbed a coffee and a treat while running errands. The coffee was good, but there was more ice than coffee. The donut was better than one you'd get at Dunkin. There were plenty of places to sit inside if you wanted to stay and eat. For a chain, it wasn't a bad place to stop. read more

Baker's Dozen - Bakeries Near Me - Brooklyn, Connecticut

Subpar food, the doughnuts are horrendous AND absolutely awful service. Terrible attitude from the employees. Instead of waiting on customers they're busy talking with friends at the counter. Don't waste your time... read more

Delicious breakfast sandwiches, donuts and other pastries. Great variety of coffee and tea options. Staff is friendly and efficient. Prices are very reasonable. They have a drive-thru option. read more

Super quaint donut shop in a beautiful area! Went all in on mu of muffins, breakfast bagels and chicken salad Sammy. Super nice staff and from the looks of it pretty popular. Glad we stopped in! Btw hottest coffee on the planet...Still blowing on it lol read more

Went in here to grab some muffins. We walked right up to the counter, and despite there being 5 or 6 people working here, and walking by us several times, not one person even acknowledged our presence. Waited about 5 mins for someone to say something...,anything, but that did not happen, so we walked out. read more

Breakfast sandwiches are very good! Service is always quick and staff is always very friendly!!

My sister and I went in and she ordered a BES on a croissant and the (I'm assuming new) girl wrote down in the bag "CR" so the girl who made the sandwich grabbed a cinnamon raisin bagel instead of a croissant. We didn't realize until we got home, I tried to call because that's $5 for a sandwich not being eaten and no one picked up. The service has been better but lately it's been down hill. read more

Cute little place we found after we checked out if our room. We ordered a breakfast bagel with egg, cheese, and ham. The bagel was soft and chewy. I'm not sure what coffee they carried, but it was delicious! The employees there were friendly and extremely helpful. We sat at a booth in the corner, opposite the counter where you order your food. A customer came in with a concern, and it was taken care of right away. People looked genuinely happy and overly friendly. Kinda felt like I was in a Twilight Zone episode. The town of Brooklyn, as a whole, was very accommodating. If we are ever in the area again, we will most definitely be back! read more

Baker's Dozen - the interior of a restaurant - Bakeries Near Me - Brooklyn, Connecticut

Seems to me once the doors open, the full menu and the ingredients to make it should be available. I don't know how many times I've heard "we don't have any ready yet". For me it's been the same things, honeybuns for a sweet treat to go with coffee or hash browns for the fat boy sandwich. read more

I wish I could write a better review, but I have been disappointed most times at this place. I'm not sure how ordering an iced coffee with a "small splash of cream" translates to cream with a hint of coffee. I've started ordering it black and finishing it at home with cream. Ordered a turkey cheddar bacon flatbread today, the sandwich was still borderline frozen. I was the only one in the drive thru, so it's wasn't because they were busy. I finished heating it at home. Why am I spending money here if I have to finish the coffee and food in my own kitchen? read more

Baker's Dozen - Almost frozen turkey cheddar bacon flatbread - Bakeries Near Me - Brooklyn, Connecticut

Unexpectedly ran into this Baker's Dozen after getting a poorly made Dunkin' coffee like three minutes up the road. Go figure. We were happy to see it though as we've enjoyed visits to other locations. In fact, It think we'd been to this one years ago because I remembered the store right next door. We went to the drive-thru. My only constructive criticism would be it would be great to have a list of your coffee flavors before you get to where you order. There are a lot of flavors but we felt like we had to pick quickly due to the line behind us. The woman who helped us was so nice. She even gave our dog a donut hole as a treat! For coffee, we went with the medium iced hazelnut truffle and it was fantastic. Strong and sweet and just refreshing. I don't think I've ever had a bad coffee at this chain. Price is right and size is perfect. I would go here daily if I lived in the area! read more

Coffee- I avoid it. Very watered down. Lattes- that's the way to go Donuts- could be better Bagels-AMAZING Staff- the best around! read more

Excellent local coffee shop! I love the service, food, and coffee. Contrary to other reviews the coffee is not watered down and the food is fresh and not quick reheat frozen. The donuts and baked goods are made daily. I love giving my business to the small business owners of the world and the Bakers Dozen and Sweet Peas (sister company) are both exceptional in my option. read more

So frustrating, this place!! Their donuts are average, their breakfast sandwiches are good, but their service operations are just frustrating. Multiple people work on the same orders, and it's likely that the person who takes your order doesn't ring up your order. I like their place, but it seems like I have to work harder when I go in. Plus, they would not let me add to my order when I got to the drive thru window!!?? I forgot to order two donuts, but they refused to let me add. read more

Today was my first and last visit here. Overpriced and rude with a side of smartass on the way out the door. No, thank you.

My fiancé and I prefer this over Dunkin any day. Great selection of flavored coffees, and real flavored coffee not that syrupy garbage you get at the bigger chains, and it's cheaper! I love the seasonal selection as well. Their pastries are by far our favorite, especially the apple fritters! They are huge and always fresh and worth every cent. Unlike other reviewers, never had bad service experience and we live down the street so practically an every day visit for either or both of us. We've also been to their location in Pomfret and equally consistent, courteous service as well as awesome coffee and treats. I have yet to have a burnt or watered down coffee unlike Dunkin across the street which is almost every time I go there and instantly regret it. Support more of our local businesses like this one, you won't regret it! read more

Simple, sizeable breakfast sandwiches, a wide selection of donuts and pastries, coffee with lots of flavor shot options. Delicious and local flavor that you can't get at the big chain store. read more

This place is what a donut shop should be. Fresh donuts and pastry, a cheerful staff that is happy to help you. Convenient drive through that is very quick. And did I mention fresh donuts! There is a Dungeon Donuts across the street that has never made a dent in Baker's Dozen's business. The only people who stop there are travelers who don't know any better. read more

There coffee taste like water and the quality of the sandwiches are sub par. Very dry. I asked for butter on the sandwich and didn't get anything on it. read more

Thought I'd stop in to a great cup of cold brewed coffee after reading the reviews. Boy was I wrong! I ordered a small black and that was a huge mistake! Within five minutes of my only bitter sip of this deathly brew I was vomit on the side of the road! Overpriced and putrid! Will NEVER go back not even to complain, I've vented here and DO NOT DRINK THE COLD BREW!!! read more

Not a fan of a places that pushes you out the door and doesn't want you seating and enjoy what you just spent your money on. Go across the street to dunkin donuts, they are friendly there. read more

My husband, adult son and I stayed overnight in Brooklyn, CT the night of June 13. The following morning, I went for a walk, stopping by the Baker's Dozen for coffee. The atmosphere was anything but warm. As I approached the door to go in, two women standing outside broke off their conversation to stare at me, which was repeated inside as I walked through the door. The young woman at the cash register was very curt and rude, almost rolling her eyes when I asked a simple question. To top it off, the coffee was bad. On my way back to the motel, I stopped at the McDonald's for more coffee, and got far better and friendlier service, and the coffee was better. read more

I was totally a Dunkin' Donuts girl until I discovered this place. The coffee is better here and they offer a better variety of flavors. I also appreciate that coffee is not served scalding hot. It's still a good temperature for coffee but I don't have to worry about burning the skin off the roof of my mouth when I drink it the way I do when I'm at Dunkin' Donuts. My kids love the doughnuts and I am partial to their turnovers. It's also the only place I can find in the area that serves frozen lemonade in the summer. read more

Great coffee, great fresh doughnuts, nice store with a local touch and trivia- good place to stop if you don't want Herr Dunkin's flavor hegemony. read more

This chain is beginning to spiral in a downward trajectory. In just the last week alone I've had two unsatisfactory experiences. Earlier this week I ordered a breakfast sandwich and an orange juice. The orange juice was not bottled but in a plastic covered cup with a straw. It is some combination of a seltzer type mix with an orange syrup. It was horrible and I couldn't drink it. The cup cover was covered in this orange syrup. Today went through the drive through and, once again, I'm 15 miles down the road and realize my coffee was served black when I ordered it with cream and a sweetener. Maybe expansion is coming at the expense of the customer. read more

I love a fresh donut (although I shouldn't) and am always on the lookout for something other than a Dunkin Donuts. I stopped here recently while on Rt 6. They had a good selection of donuts (unlike DD these days) and I chose a Strawberry Cheesecake donut. It was a yeast donut with a strawberry filling and a cheesecake icing. It was just the right amount of ingredients. Their coffee was very good as well. The inside was full at 9am on a weekday including 4 CT State Troopers and the drive-through business was brisk even though the drive-through configuration is very unusual. Service was with a smile and prompt. This place was half the size of the Dunkin Donuts across the street yet had more than double the business. read more

Stop here every morning for my coffee and sometimes a breakfast sandwich, dont even have to ask, all the girls and guy does a good job at remembering my order. Great to have people serve you with respect read more

I absolutely LOVE this rapidly growing franchise. The owner is over 90 and still an active part of their day to day operations. Absolutely EVERYTHING they have to offer is delicious. My only reason for the 4 vs. 5 star review is the consistency. I absolutely live for their chicken salad on pita bread, toasted with cheese. However, there's no consistency with the amount of chicken salad you receive per sandwich. On a good day, the pita bread will be 3/4 of an inch high with their chicken salad. Unfortunately, most times you will drive off with a table spoon amount in each. They're not cheap, but I like to get my money's worth, when it's worth it, which unfortunately most times are not, with the chicken salad sandwiches. With that said, they're pet friendly and will always be more than happy to give you pet a doughnut hole or treat. They're always friendly, never rude like D&D, and are happy to serve. read more

Baker's Dozen - $5.00+... - Bakeries Near Me - Brooklyn, Connecticut

Now this is a coffee shop! So excited to finally receive great service with a smile..unlike other coffee shops in Brooklyn (((ahhemm... DUNKIN))) Keep up the good work. Best shop around! read more

Thank you very much for all of the gifts that were passed along to our residents on the Christmas Holiday. They all appreciated your thoughtfulness during the Holiday Season. Our residents enjoyed your flavorable coffee. Thank you ,once again from your friends in Moosup,conn read more