Extremely unhappy with this service, we called for a tow, they were supposed to call when they…read moregot to the car, they said 30 minutes out, they had my number and my son's number and we never received a call. I called 2 hours later, they said the couldn't get ahold of us. They got to the car and left the keys in the ignition and left it on. The battery was dead and the radio was stolen. Terrible Terrible service. Will never use them or recommend them.

All They DO Is Hold Illegally Hold Cars That Have Been Excessively Towed By The Cuyahoga Falls…read morePolice Department! Then Make You Pay Horrendous Rates To Get Your Car Out Of Impound, Which Shouldn't Have Been Impounded In The First Place!!!

As a driver for this company....we always strive for customer satisfaction! Sometimes....people…read morejust don't understand what we go through....or why we charge "high". My opinion is if you think this company is expensive.....call around! We will continue to uphold the standards of towing and recovery for you!!!! #43.....JAMES RICH! FLATBED OPERATOR!

They are crooks they tried charging me over the maximum amount allowable by Ohio law and lied about…read morethe price. When I requested to see the itemized receipt and gave them the maximum amount allowed by Ohio law they still didn't change it. 500$ for one day and a tow my car was already in belden village they lied over and over again about the fees and why it was so expensive. Be aware of this place they are shady and don't follow Ohio law! I have already filed a complaint with PUCO they have not seen the last of me. They also said my car was totaled and it wasn't.

Had a solid first experience at Van's auto service. We decided to give them a try because they sent…read morecoupons in the mail and I hated going to the Toyota dealership. They were pretty nice and responsive here! Tons of parking, located right on the corner. They even have an online service portal where they take pictures of your rotors, air filters, and recommend other services during your routine maintenance. They are pretty reasonable and I didn't feel like I was being cheated or taken advantage of - their recommendations were reasonable and the staff was kind. I am definitely planning on coming back here for my auto needs in the future!

I had vans tire pro do some work on my suv Saturday. They did an oil change and tire rotation. Came…read morestraight home after and the suv was in the driveway for the weekend. Went to take everyone out Sunday night for ice cream and saw the damage that was done. Prefer ticked off that the guy who worked on it didn't have the decency to say that he did damage it or if he really didn't notice. How the heck do you break off a thick piece holding up the muffler and make a dent in the underpart of the bumper? Left a message with the location and waiting for a response but this definitely needs taken care of by them.

Needed help removing a back rear latch for my 4Runner that rusted out. Bolts kept spinning and…read morecouldn't remove. Stopped at Andy's unannounced, Joe came out and helped on the spot. Can't recommended this shop enough. Class operation.

BEWARE. If I could give this shop a 0 I would. I dropped off a vehicle to get repaired and they did…read morenot complete repairs even though I paid. Along paying and not having my vehicle correctly repairs they damaged my vehicle in multiple spots. The owner then admitted they damaged it and also said he will not fix the damage. If you or anyone you know are thinking about having repairs done here I would highly recommend looking elsewhere.

Stopped by twice to get my check engine light read. The first time the engine light was not on when…read morethey checked out my car so it was no charge to me! They got me back in when the light was permanently on and had to change my spark plugs. I know nothing about cars but in no way did I feel taken advantage of. I felt that it was a reasonable price for the work they had to do. Throughout my time there the communication and service was exceptional. I will absolutely be back for any of my car needs

Ledt my car on blocks and ran the engine quite a long time. Shady guy at the desk. Never again.read more

I've put over 200,000 miles on my car, so recently, it's needed a lot of work. I had taken it to…read moreother shops in the past, but after taking it to Ralph's, I know I could never trust it to anyone else. Ralph and his team are trustworthy and honest, and strive to give their customers above and beyond what they need. They also never tried to highball prices with me (I'm a 23 year old girl. I know nothing about cars.) They've always had consistently fair prices, and fast, efficient work. I would recommend them to anyone and everyone who is looking to get quality repairs and maintenance done on their vehicles.

I stopped to get some mechanical work done on my vehicle, which was gonna require many hours worth…read moreof work. The shop manager told me that even though I would be paying the same hourly rate as other smaller jobs, he did not want to have his staff do it because it was too hard. He said that he would rather do a bunch of smaller jobs such as brakes and oil changes than one large larger job even though the pay would be the same. This doesn't make any sense to me at all. He indicated that he was too poorly staffed, lacking Talent to complete larger jobs. The manager was engaging and was polite, but at the same time, dogmatic and insulting to a degree. Not recommended, keep on looking for a shop that is not afraid of your car. I wouldn't be surprised if they come on here and try to turn this around and state some positive things about their business in an effort to use it as free, marketing or advertising, but, enter at your own risk. Is there anything less than one star?

A deer damaged my left front side of by car due to not crossing in a crosswalk. Lint not only did…read morean outstanding job on the car with both bodywork and matching the paint perfectly, but detailed the car better than any detail shop I ever went do. They even detailed the engine compartment. My great Pyrenees rides in my car and they got every spec of dog hair. I felt bad for the detailed. I also recommend them to just detailed your car.