Bakersfield Memorial Hospital has outstanding customer service as well a quality of service. They…read moreoffer all types of care needed. As for the wait time in the lobby it can be time consuming just like any other hospital. Seating can be difficult at times with the flow of people coming and going. Be sure that you have all your belongins with you when going from area to area.

The medical team caring for my dad after his double bypass and valve replacement was phenomenal…read more Truly 5-star clinical care. Unfortunately, we had a serious security issue in the ICU. A visitor repeatedly looked into/lingered around my dad's room, and when my mom politely asked her to stop, she became confrontational and followed my mom (who uses a cane) off the elevator and down a corridor. We felt unsafe. We felt worried for my dad, who was in an extremely vulnerable state. We reported it immediately to the head of security and later submitted a formal complaint asking what would be done to prevent further contact. We felt as if my dad needed constant family supervision. The response was generic and dismissive, and came via snail mail only after he was discharged a week later. We felt like the head of security, Giovanni Rodriguez, didn't take this HIPAA violation and security scare seriously. I'm sure I'll get a vague or generic response from them again in yelp, if at all. You can't silence me.

I delivered my baby here and I had a great experience with the doctor and nurses. They were very…read morekind to me and my family.

On February 15, 2026, between approximately 2:00 AM and 5:00 AM, I had a very frustrating and…read moreupsetting experience during my visit. I came in for a cast reevaluation and was seen by Dr. Justin Meyer, DO (Attending Physician) and Dr. Marcus Wong, MD (ED Provider). My care was delayed for hours because the clinic did not have the proper machine/equipment needed to treat me, leaving me in ongoing pain. When I said I wanted to leave due to the prolonged delay, I was pressured to sign an AMA (Against Medical Advice) form. I calmly stated that I would not sign it, as I was not leaving against medical advice -- I was leaving because care could not be provided. At that point, one of the nurses snatched the pen out of my hand. This behavior was disrespectful, unprofessional, and completely unnecessary. Patients should never be treated this way, especially when they are in pain and advocating for themselves. The nursing care throughout the visit felt disorganized, and I also observed another patient being made to leave during this time. I will be updating this review once I obtain the nurse's name. I hope management reviews this incident seriously. Patients deserve timely care, clear communication, and basic respect.

Our journey began with a surrogacy pregnancy, and due to high-risk factors, our insurance required…read moreour surrogate to deliver at Kern Medical. I'll admit that we initially had some concerns based on what we had heard and read beforehand. However, our experience ultimately exceeded every expectation. The labor and delivery turned into a very intense and emotional situation. Our baby had the umbilical cord wrapped around his neck and went into distress, requiring an emergency C-section. It was a frightening moment, but the medical team acted quickly, decisively, and with incredible skill. Looking back, we truly believe their actions made all the difference and may have saved our baby's life. After delivery, our baby spent three weeks in the NICU recovering from respiratory issues, a staph infection, and learning how to feed. During that time, the NICU doctors and nurses were nothing short of extraordinary. They were compassionate, attentive, and endlessly patient--not only caring for our baby but also guiding us as new parents. They took the time to teach us techniques and build our confidence, which made the transition home so much smoother. What stood out most was how genuinely supported we felt. The team treated us with kindness and respect, and by the end of our stay, we truly felt like we had formed meaningful connections with them. We always felt that our baby was in capable, caring hands. Today, our baby is thriving, and we are deeply grateful. We have complete confidence in the care we received at Kern Medical's Labor & Delivery and NICU, and we will always appreciate the role they played in giving our child such a strong start.

Appts cancelled constantly, no follow up for appts, stay on hold for 37 minutes to only be hung up…read moreon, they don't return calls or emails, never see the same doctor ZERO CONSISTENCY. LEFT COMPLETE BINDER OF MEDICAL RECORDS NEVER UPLOADED to the patients file for viewing.

I had one of the best medical experiences in a long time, the entire team genuinely felt like the…read morecared about me and my health! I cannot suggest it more for your next emergency or non-emergency you have got to check out Dignity Health - Mercy Hospital Downtown!

They say "A picture is worth a thousand words...". Read below and SEE for yourself…read more Posting letter to 'Undignified Health - Merciless Hospital' to their UNABLE Administrators...

BAD SEVICE i was there to see my mom in the emergency room,…read morethey told me to wait 30mins to see her. went back told me to wait another 30mins. Went back told me to wait ANOTHER 30mins. didn't tell me what is wrong or what's going on, just said they are doing shift change.

I actually go to the Stockdale location. I just switched my insurance to Anthem PPO. The doctor I…read morechose for my primary is Dr. Argawal. I really liked her. She was efficient and professional. I felt comfortable and there was not too long of a wait. The staff was good about following CDC guidelines. Masks are required, provided if you don't have one, waiting room was only open to a few people at a time and hand sanitizer was provided.

Everyone was is quite kind and helpful! Staff is great. Doctors are great as well as i admissions…read moreis only my first full day here I'm here. I've been sick for a little while and I'm doing detox from alcohol. Last night was crazy which would be when a woman's going into detox and is scared. They try keeping me comforting and meeting all my needs. I do have a couple other health issues going on that I feel there really trying to take care of running lots of blood work some CTS ultrasound and taking care of to try to figure out what else is going on with me and helping me with that I'm gonna pause now going to sleep tomorrow's another day

I seen a lot of people go through Good Sam's detox program, and now they've turned their whole…read morelife around for the better!

Worst ER doctor I've ever encountered. (Dr. Albert Wong Aparicio) My check in time was quick. Only…read moregood thing about my visit. I told the doctor I had a kidney stone and in addition to that my foot was also swollen to the point where I couldn't even walk on it. The doctor takes a look at my foot and says Yep it's swollen. And the conversation ended there regarding my foot. Anyone that's had a kidney stone knows that it is very painful in addition to the pain from barely being able to put weight on my foot. You would think that the doctor would offer some kind of pain relief. Instead, he let me sit there for six hours, suffering and pain when he easily could've given me something to help ease the Pain. To top it off while I was there, I hear him talking to the lady across from me that fell and hurt her harm, and he begins to listing off numerous pain medications. He can give her to help her ease the pain. I was just in disbelief But the worst thing about this encounter is I was discharged and I'm still at home. I can't walk and I have no idea what's wrong with my foot. The doctor didn't email address it. Absolutely unacceptable. Avoid this doctor at all costs.

It's not the Bakersfield heart Hospital anymore. It is now Adventist health. I arrived via…read moreambulance and was basically ignored most of the time and in pain. I guess all emergency rooms are like this. If you're not dying, you're not the

I've been meaning to write this review... I have Kaiser but they were closed with a sign on the…read moredoor to go here. I came in on NYE almost right at midnight. When I walked in, the staff were taking selfies in the back to ring in the new year but only for a quick moment and they were right back to work, registered me and took my vitals right away. They were very attentive and noticed the shape I was in...I was seen so quickly. EVERYONE I came in contact with was super nice and very helpful. Only bad thing I can possibly say was that the waiting area could have been a little cleaner. Other than that, I just want to thank everyone on duty that night. I had the worst case of the Flu but left feeling so much better. Thank you!

Went to Emergency for Gallstone pain... Got my labs done pretty quickly but after doing an…read moreultrasound the girl wheeled me into the lobby instead of the triage room where I was supposed to be. I waiting 4 hours with an Iv in my arm, in the lobby, totally incoherent and exhausted..... My friend went to ask when they'd call me up to give me results as I was in a lot of pain, my iv was bulging and my arm was numb..... just for the nurse to be annoyed and say"They'll call me soon!" Shortly after, I received a phone call from them looking for me as they thought I left!" When I didn't answer,they called me to back and scolded me for leaving, which I never did! I also told them about my arm and hand being numb, they said it might have hit a nerve when they put the iv in but if it's still numb the next day, come back!! BS!! They discharged me right after and told me to follow up with my primary. Sooo when surgery day came I skipped out on this dump! -It's funny, I have some of the best insurance you can get, I had no reason to be treated that way and I was definitely patient.