I've been taking my dog Cookie to get nails on a regular basis for over a year, but today is the…read morelast day that I go there. For the umpteenth tome I've had to fill out the same paperwork and asked if she had her vacancies. Mind you she goes on a regular basis, like don't you guys keep records? I've been to several groomers in the area and never had to do this at every appointment. Cookie was chewing at her leash the last time she was there she chewed through her leather leash, she never does this when she goes to Dr. Santo's. This is very telling that something is not right with their groomers, because she's never behaved this way at the others. I would not take your fur babies there. They definitely need serious improvement there, before a pet is hurt.

Friendly staff and reasonable prices. Pet self-wash is always clean and tidy. The staff always…read moregreets you with a smile.

Great customer service! We took our cat Phoebe in for a check up at Vetco and the staff was…read morewonderful. Quentin was very kind, thoroughly explained our treatment plan for Phoebe and provided great options for extra care. Phoebe loved Quentin!

I couldn't wait to get home and warn customers about their grooming services. How do you know…read moreunless others share their experiences with a specific store and groomer? Ours was Makaylah (also mentioned as sub-par in other reviews here). Special shoutout to the smarmy manager who, previous to our conversation, I heard mocking a man who just had to return something because his cat died, and the "manager" was laughing about it with fellow employees. Real class, dude. The basic gist is we paid for our large breed dog grooming, and when they brought him out, we immediately noticed they hadn't trimmed his ears and knots were hanging off (hack-job?) Then I looked inside, and they hadn't even cleaned his ears (which they had proudly checked off on his discharge papers). His back end also looked uneven, like they hadn't finished brushing him when they tried to trim him? His feet were neatly done. We showed the gal who brought him out, and she seemed to agree, but offered no apology and said we'd have to wait another 35 minutes for someone to come back from lunch (though it would've taken her 5 minutes, tops, right then). Fast forward post-lunch, and rather than apologizing, she tried to gaslight us by saying, "well, you didn't ask for us to do his ears," and I'm like, "you literally checked it off as done." More shenanigans, and the smarmy manager who'd been watching us waiting approached during lunch and also tried to mansplain dog grooming to us. "Well, you have to tell us what you want done," and I'm thinking, do I have to tell McDonald's how to make a hamburger?! You all do grooming as a business, and there should be a standard of training that people go through before working on animals and a set list of things they do. We weren't even asking for a refund or trying to remove the tip. But a "my bad" would've gone a long way. And a "let me fix my mistake real quick" would've gone further. But no accountability and a crappy manager who wouldn't leave it alone and walk away when we were done talking about it means we will NEVER go back or give this company any money. So, now you've been warned. If you choose to go there, be sure to have a full checklist including "wash dog with shampoo" and "brush all 4 of his legs" and then go over the list with a red Sharpie before you pay.

Meg does an amazing job on our dog. He loves being there. I highly recommend Meg. Oso always makes…read morenew friends when he is there

I love these girls who run the shop....I took my cat in for a grooming & I wasn't sure how he would…read morereact...first time for him....he came out looking & feeling much better....they said he was such a good boy...he was not at all traumatized....the girls reserve a few days a week for cats only so they don't get stressed out when other pets are there...my cat is so nicely clean & his fur feels so good...I was so happy with the overall experience.....I highly recommend Turlock Pet Shop to all pet lovers‍‍

Great place to purchase feed and healthy chickens !! Very helpful! Great customer serviceread more

It's a small feed store, but they're always helpful and very knowledgeable. Prices on the feed is…read moreactually pretty good. Highly recommend!

Terrible! Don't take your puppies to the place or animals for that matter! Don't even give them…read moreproper haircuts or anything. Always take hours and hours to do a haircut as well.

Everything went well !They are very professional and my dogs were not stressed when I picked them…read moreup.For me that's all I need to know.

Wonderful customer service. They have been so helpful with my kids project animals. Good selection…read moreof products for show animals and regular animals

I appreciate having a locally owned business where I can get supplies for our chickens great…read moreservice, great attitude, knowledgeable.

I thought I'd pop in while in Turlock running some other errands to grab some hardware (nuts, bolts…read moreetc.) as buying by the pound here is far more economical than by the piece at hardware stores or the big box home improvement centers. Found myself instead spending 30 minutes sorting through countless mismatched bins of mixed hardware as very little was where it ought to have been. I understand that it's on customers to put things back where they belong if they decide what they've picked isn't going to work, but the staff here really ought to police this section of the store more frequently and keep things in order. There were numerous tiny plastic bags of missing hardware as well, clearly someone just pocketed whatever was in them and didn't pay for it, again, better policing if the area and customer service would prevent this. I pity the person who has to straighten it all out now, what an unmitigated disaster.

Went in on Black Friday and purchased some things. When I went to get something I bought I…read morecouldn't find it. Thought maybe I left it, so I called the store on Monday and spoke with the Operations Manager (sorry, I can't remember her name). She said there was nothing but she would be happy to replace it. I thanked her and said "let me ask my husband before you replace it." Went home that night and found it! I was so impressed that she offered to replace my items, no questions asked! This is the old fashioned service that you Never see happen any longer so when it does it's a pleasant surprise. Thank you, please keep up the great customer service!!

Customer service here is a ZERO. The young girl cashier made no eye contact, mumbled all of her…read morewords, was annoyed that we told her there was a dog house transaction in the system for us and she had to look it up. Then we noticed we were charged $219, the dog house we picked was on a giant pallet with a stack of them marked $149. We went to the pick up gate to get the dog house and double checked the pallet, yep $149, manager says oh these are different. They're actually $219 so we asked him why are they on a pallet marked $149 if they're different? Maybe take the sign off? He was completely annoyed with us. It's too bad, I love Christmas shopping here and now I won't be back.

Rude service. I asked a question about an item on their…read morewebsite. "We have nothing to do with what is on our website" No help?!

Bought chickens here. My husband and the older man got along okay. Knowable. We have bought…read morechickens 2 times and happy with them.

Very hard workers very friendly and the prices are very competitive John Keith and the staff are…read morebeautiful people

BEWARE. 7/9/23 - I had an appointment for all White…read moreMaltipoo and she came back home with a Big TICK on her eyelid. She is an inside dog - Upon entering you could immediately feel there was not only no AC but was also very humid. The only ventilation was small construction fans on the floor. When picking her up her body was hot to the touch and the location was very hot as it was earlier - My dog needed her hair to be cut short. But she came out very choppy with hard edges and visible lines from scissors on the majority of her body. - I used to take my fur babies to get groomed here a lot, but after one came home with a fat tick on her eyelid, I fear no more

This is the worst place to take your dog. They cut my sisters dogs eye. She's been at the fat to…read moretake care of it. Three times.